9 of 9 Customer Requirements Jobs in Central London

live. It is personal to all of us.” – Julie Sweet, Accenture CEO As a Network and Endpoint Security Pre-Sales Architect, you will: Act as the technical lead in customer-facing engagements, translating complex security needs into effective solution architectures Design Zero Trust-aligned network and endpoint architectures, including segmentation, micro-segmentation, NAC, and DNS-layer threat protection Lead … product demonstrations, and proof-of-concept engagements to showcase technical capabilities Work with internal stakeholders (sales, product, and delivery) to ensure solutions are deliverable, scalable, and aligned to client requirements & their environments The following skills and experience are essential for this role: 14+ years of experience in cybersecurity, with a strong emphasis on network and endpoint security architecture Proven … ability to operate in a technical pre-sales or consulting capacity, translating customer requirements into secure solution designs Strong understanding of network security principles, including firewalls, IDS/IPS, NAC, VPN, and network segmentation/micro-segmentation Demonstrated experience driving network modernization initiatives, including transitions from legacy infrastructure to SD-WAN, SASE, and cloud-native security models Hands More ❯

of London IT Support Engineer Main Responsibilities: Daily Operation Provide 1st line level of technical or business system support via telephone, email, and online tickets Support, maintain, and improve customer services Assist other team members in Europe or back office/project members Assist customer HQ in Japan and third-party vendors Work proactively to ensure prompt resolution … of support cases, timely project completion, and the highest levels of customer satisfaction Understand and comply with the customer’s IT policies and procedures Administrative Tasks (based on customer requirements) IT compliance reporting and tasks, e.g., SOX compliance, user ID/device inventory updates Produce monthly IT reports and newsletters Update and maintain intranet contents User … support for user ID management systems and other internal systems System Integration/Maintenance Services Support system integration and maintenance tasks on behalf of the customer Maintain related documents, including user manuals Summarise customer requirements for system integration services Project Management Act as project coordinator as a representative of the customer Assist other on-site engineers More ❯

talents from around the world Achieve your career dreams Job Summary We are looking for an experienced Service Manager to oversee the service quality management, maintenance process optimization, and customer service KPI performance for EV charging solutions in the UK market. This role will work closely with the technical support team to drive service excellence. The ideal candidate will … Support the development and optimization of preventive maintenance, troubleshooting, and spare parts management processes. Monitor and promote the execution of Service Level Agreements (SLAs) to improve response times and customer satisfaction. Work with customer success, sales teams, and third-party service providers to ensure consistent service delivery. Responsible for the selection, onboarding, and management of service partners , ensuring … competitiveness. Establish and monitor performance KPIs for service partners , driving ongoing improvement in service quality. Support the development of service partner management processes and evaluation mechanisms. Service Performance Management & Customer Support Monitor key service performance indicators (KPIs) and promote data-driven continuous improvement. Participate in customer meetings, responsible for communicating and reporting service KPIs, and providing improvement proposals More ❯

a key role in supporting the Professional Services organization in driving opportunities from conception through execution. Key Responsibilities Services-Oriented Solutioning Develop and articulate service-based solutions tailored to customer objectives, business outcomes, and success metrics. Translate customer needs into actionable, outcome-driven service offerings. Lead and influence solution design conversations across stakeholders. Programmatic Execution Translate service solutions … into executable project plans, including work breakdown structures (WBS), resource plans, and realistic schedules. Validate implementation plans for feasibility, risk, and alignment to customer requirements. Ensure alignment between the proposed solution and delivery capability. Commercial Construct & Governance Build and shape commercially sound constructs that serve both customer and company interests. Go beyond standard pricing templates to create frameworks … with legal and finance to ensure contracts reflect the proposed value and commitments. Technology Integration Understand and articulate the enabling technology behind service solutions. Bridge the gap between business requirements and technical architecture. Ensure the technical solution underpins the intended service outcomes. Collaboration with TD&E (Technical Delivery & Engineering) Partner with internal engineering and architecture teams to co-develop More ❯

Modern Work solutions, ensuring seamless integration with existing systems. - Provide ongoing support and user training to facilitate adoption. - Lead the technical delivery of solutions, ensuring they meet architecture and customer requirements. - Document project activities and best practices for future reference. - Stay current with Microsoft Modern Work innovations, supported by training resources and certification funding. - Collaborate with other technical consultants More ❯

hybrid working. The role Reporting directly to the Sales Director and liaising closely with your colleagues in the UK and globally, you ll be focused on expanding our EMEA customer base by identifying and winning new business customers.? Duties: Driving new business opportunities within the EMEA region and securing contracts with new customers against your targets Driving the entire … sales cycle from initial customer engagement to close Managing pipeline coverage to generate own leads in addition to those provided through daily prospecting via email, LinkedIn and phone Consulting with prospects about business challenges and requirements around cybersecurity Maintaining a high level of relevant domain knowledge and having meaningful conversations with prospects Drafting and delivering winning proposals, working … with our technical team where required to address customer requirements Reporting on sales activity and ensuring the CRM (Salesforce) is maintained daily with new business activity, keeping detailed notes on prospect and customer interactions Providing feedback and ideas on ways to decrease the sales cycle, enhance sales, and improve company brand and reputation Conducting all sales activities More ❯

/B. Tech/MCA Role Description: • Implement a GTM technology strategy and development roadmap that aligns with organizational objectives • Work with the Sales and Delivery team to develop customer demonstrations and prototypes. • Responsible to grow Salesforce Practice and Support Salesforce Global customers • Anticipate customer needs and identify appropriate alternative solutions - offer multiple potential solutions along with their … pros and cons. • Provide technical support in sales calls, solution presentations, and assist the Salesforce Sales Team in understanding customer requirements. • Identify, create and maintain re-usable assets, accelerators, frameworks that can be used across multiple delivery engagements as well as proposals. • Provide input for Salesforce RFI and RFP responses, including the effort estimate, project resourcing, timeline, implementation methodology More ❯

competitive advantages to achieve stable and continuous growth, to carry out a variety of technical pre-sales (including design and quote) and co-ordination tasks, to meet or exceed customer requirements and to promote the success of services in line with the company's overall strategies, while reflecting customer needs. Also complete tasks which are assigned by … the Managers and are part of a project or maintenance contract work, in a professional and timely manner to ensure customer satisfaction. Job description: Requirements Definition and Design: Define requirements, create designs and proposals. Provide technical support to their customers. Project Planning and Progress Tracking: Outline project plans, update progress of execution, including recovery plans Conduct revenue … Plan and handle presentations to customers, third parties, and suppliers. Attend meetings with relevant parties. Project Leadership and Coordination: Organize and lead project staff. Notify line manager of issues, customer complaints, and new business opportunities. Travel to various offices as required. Documentation and Training: Create project documentation. Provide skills transfer and training to engineers. Assist technical team in delivering More ❯

role, focusing on driving business and delivery. Responsibilities: Lead E2E Qlik engagements: From initial pre-sales demos and solution design through to hands-on build, delivery, and testing. Analyse customer requirements: Understand client business needs, data sources, and reporting goals to design effective Qlik solutions. Design and build Qlik applications: Create compelling dashboards, reports, and data models in More ❯