will assist Solution and Sales colleagues in developing the service model for a solution. This includes the development of bid inputs such as providing written responses to tenders and customer clarification questions; input into the Requirements Traceability Matrix (RTM); inputs to the commercial model. They will also create handover documentation for the Care and Operations Transition functions for … four key activities: Core competencies, knowledge, and experience Mastery of ITILv3 or v4 preferably with certification Extensive experience as a senior/lead Service Consultant/Architect on complex customer opportunities and programmes. Background in Telecommunications, IT or Customer/Support Services. Communication skills - the ability to write and present low to medium subject matters in a clear … and concise manner Ability to determine the critical success factor of delivery 1. Responding to enquirers Confirming current support service solutions. Assisting in sales qualification through evaluation of requirements against options. Validating solution specification. Identifying cost elements for delivery and support of solution. 2. Sales Responsible for service support to commercial discussions. Responsible for providing costs for Finance approval. More ❯
I.e., negotiating, client facing, communication, assertive, team leading/team member skills, supportive. Excellent communication skills is a must and should be willing to stretch to fulfill any complex customer requirements. Must be proactive in guiding and helping the customer in their decision-making process LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating More ❯
to work in their London office.In this role, you will be responsible for assisting business expansion with UK/European clients, carrying out technical pre-sales tasks, and ensuring customer satisfaction while promoting the company's services.The ideal candidate should have technical expertise in network security, exceptional documentation skills, and the ability to manage customerrequirements effectively. … from Monday to Friday SALARY: up to 48k depending on experience START: ASAP LOCATION: London BENEFITS: Travel fee (up to Zone 6) Pre-sales Specialist Main Responsibilities: Define customerrequirements and translate them into technical solutions Create high-level and detailed designs, proposals, and solution architectures Provide technical consultancy and support to their customers during the pre-sales … and post-sales phases Outline project plans, update progress of execution, including recovery plans Conduct revenue and profit analysis Research and identify emerging technology trends relevant to customer needs and business strategy Identify technology trends and create new products Provide strategic input into product roadmaps and innovation initiatives Drive and manage technology evaluation stage Coordinate with suppliers for product More ❯
week Salary: £48,000 per annum + travel expense up to Zone 6 Location: London Global IT company is looking for IT pre-sales specialist. Pre-Sales Specialist - Responsibilities: Requirements Definition and Design: Define customerrequirements and translate them into technical solutions. Create high-level and detailed designs, proposals, and solution architectures. Provide technical consultancy and support … Tracking: Outline project plans, update progress of execution, including recovery plans. Conduct revenue and profit analysis. Technology Trends and Product Development: Research and identify emerging technology trends relevant to customer needs and business strategy Identify technology trends, Create new products. Provide strategic input into product roadmaps and innovation initiatives. Sales and Pre-sales Management: Drive and manage technology evaluation … Plan and handle presentations to customers, third parties, and suppliers. Attend meetings with relevant parties. Project Leadership and Coordination: Organize and lead project staff. Notify line manager of issues, customer complaints, and new business opportunities. Escalate issues, customer complaints, and new business opportunities to the line manager. Travel to various offices as required. Documentation and Training: Create project More ❯
