7 Customer Requirements Jobs in Kent

s for any recurring tasks and reporting the outcomes as appropriate to the Service Delivery Manager. Identifying, resolving, and escalating recurring issues and improving customer service Delivering high standards of customer service through accurate and professional verbal and written communications to a non-technical audience Gathering customer requirements and specifications to produce solutions and quotations. Maintaining customer documentation on a day-to-day basis and following installations and upgrades Liaising with vendors for fault resolution Mentoring & supporting associate level analysts Collaborating with colleagues as required Ensuring up to date knowledge through continual professional development … access to a car is essential. The office is in a remote location and not accessible using public transport. Understanding of fault severity and customer impact Knowledge of Anti-Virus Products Understanding of Microsoft domain model & security principles Experience of Microsoft Server products, e.g. Exchange, SQL Unguided Active Directory more »

allowing our customers to maximise engine efficiencies and move towards a carbon neutral economy. In this role you will be working within a small customer focused team, delivering and applying components as a system to both ON and OFF Highway OEMs. Through our systems we aim to enable OEMs … whilst maintaining the flexibility, durability and longevity required within the commercial vehicle sector. Roles & Responsibilities Support FIS project System Integration tasks in line with Customer and project plan, to quality processes, using the appropriate process tools and resources. Support the component and project team to follow the required processes … and use problem solving tools to efficiently resolve technical issues. Support departmental tasks including management of prototype part logistics, customer meetings and participation in Design Reviews. Elicit customer requirements and generate a 'Book Of Requirements' with which to manage the component specifications within the system, tracking more »

calibrations, allowing customers to maximise engine efficiencies and move towards a carbon neutral economy. In this role you will be working within a small customer focused team, delivering and applying components as a system to both ON and OFF Highway OEMs. Through our systems we aim to enable OEMs … to follow the required processes, and use problem solving tools to efficiently resolve technical issues. * Support departmental tasks including management of prototype part logistics, customer meetings and participation in Design Reviews. * Elicit customer requirements and generate a 'Book Of Requirements' with which to manage the component … specifications within the system, tracking progress through company process tools * Support system risk assessment and engineering sign off activities to Director level. * Attend regular customer project meetings and develop relationships with customers, product engineering teams and suppliers at appropriate levels. * Support cross functional working practices and simultaneous engineering Experience more »

team, and key responsibilities include: * Assist sales teams in securing new opportunities. * Serve as the technical expert supporting the sales team, adept at grasping customer requirements and integrating them into Glide solutions. * Navigate commercial boundaries to ensure profitability and effectiveness of Glide solutions. * Demonstrate a comprehensive understanding of … with various stakeholders throughout the solution sales cycle. * Offer technical consultancy and presales support for bids and tenders in targeted sales opportunities. * Participate in customer meetings (both physical and virtual), and contributing to the assessment of prospective clients' suitability for solution offerings as necessary. * Develop comprehensive high-level designs more »

using relevant control systems (Unity SCM, IBM Rational ClearCASE or similar) Creating validation tests , system diagnostics and Control Area Network communication specifications Analysis of customer requirements Carrying out Failure Modes and Effects Analysi s Offering support to all stakeholders Problem solving Any other duties as required As a more »

simplifying transportation & conveyor procedures. The role involves planned preventative maintenance (PPM), reactive maintenance, recommendations, participation in a callout rota, and machine maintenance aligned with customer requirements. Key Responsibilities: Perform planned preventative maintenance and suggest system improvements. Complete the service rota efficiently. Ensure safety compliance and conduct mechanical/electrical more »

this role you will report directly to the Manufacturing Engineering Manager, whilst playing an active role in the consistency of quality products and supporting customer requirements. This opportunity would suit an engineer from Manufacturing/Quality Engineering background who is looking to showcase their skillset within a niche industry more »