Customer Requirements Jobs in the South East

1 to 25 of 170 Customer Requirements Jobs in the South East

Account Manager {IT Reseller}

Oxford, Oxfordshire, South East, United Kingdom
Ernest Gordon Recruitment
is an exciting opportunity for an Account Manager to work within the MSP industry where you will be responsible for qualifying sales opportunities, managing customer requirements, and promoting the company as you help drive the company to new heights. In this role, the successful Account Manager will have … a mixed role between being internally-based; however will be encouraged to attend client meetings, events and customer demonstrations to assist the sales process wherever required. The ideal candidate for this role will be an ambitious and motivated Account Manager looking to join a buzzing sales team, ideally with … an IT background. You'll enjoy working in a fast-paced and vibrant office environment. The Role: Outbound calls to potential new customer's & Existing client base Managing customer requirements The Candidate: Previous account manager experience required IT Sales experience Able to overcome customer objections Keywords More ❯
Employment Type: Permanent
Salary: £40,000
Posted:

Application Engineer - PCB Design - EDA - m/f/d

Newbury, Berkshire, United Kingdom
Hybrid / WFH Options
Siemens AG
faces unprecedented complexity, demanding robust verification and first-pass success. We're expanding our European PCB Team with an expert Application Engineer to drive customer success. The objective for this role will be to lead pre-sales engagements, lead assessment and solution mapping whilst providing strategic product demonstrations and … running custom workshops/deployment guidance. You will Transform customers PCB design workflows through Taking ownership of customer requirements and processes analysis and provide solutions implementation Drive projects with a sense of urgency, strong organizational and follow-up skills Actively use engineering expertise and knowledge in PCB design … and manufacturing implementation to provide the appropriate solutions to customers Good understanding of business requirements and ability to deliver solutions to meet business objectives Core Responsibilities Technical Sales Support Deliver compelling presentations Implement competitive benchmarking Lead technical workshops Provide specialized training Customer Success Serve as trusted technical advisor More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Account Manager - Langley

Langley, Berkshire, UK
Hybrid / WFH Options
Travelport
the model for how mid-tier customers should be commercially managed and developed. Main Accountabilities: Commercial accountability for a specified number of mid-tier customer accounts. Primary Agency Sales point-of-contact for the accounts and represents the organisation to the customer and the customer to the … strategies for accounts within the portfolio proactively promoting and selling Travelport products and increase Market share and revenue. Directly responsible for the long-term customer relationship, specifically managing re-negotiation of contracts. Strong collaboration and matrix/dotted line team with other critical Travelport resources including but not limited … to, Customer Support Managers, Search Optimisation, Project Management, Solution Consultants, Solution Developers and API support resource. Critically the AM should be able to ‘talk the customer’s language’- translating Travelport’s currency of segments, PNRs, etc. into the customer’s language and business metrics i.e., conversion levels More ❯
Posted:

Account Manager - Langley

Langley, south east england, united kingdom
Hybrid / WFH Options
Travelport
the model for how mid-tier customers should be commercially managed and developed. Main Accountabilities: Commercial accountability for a specified number of mid-tier customer accounts. Primary Agency Sales point-of-contact for the accounts and represents the organisation to the customer and the customer to the … strategies for accounts within the portfolio proactively promoting and selling Travelport products and increase Market share and revenue. Directly responsible for the long-term customer relationship, specifically managing re-negotiation of contracts. Strong collaboration and matrix/dotted line team with other critical Travelport resources including but not limited … to, Customer Support Managers, Search Optimisation, Project Management, Solution Consultants, Solution Developers and API support resource. Critically the AM should be able to ‘talk the customer’s language’- translating Travelport’s currency of segments, PNRs, etc. into the customer’s language and business metrics i.e., conversion levels More ❯
Posted:

Enterprise Account Executive

Maidenhead, Berkshire, United Kingdom
Hybrid / WFH Options
Informatica Corp
You are responsible for the execution plan of each assigned account. Develop a strategic and comprehensive business plan for your accounts, including identifying core customer requirements and mapping the benefits of Informatica's solutions to customer requirements and agreed outcomes. Sell-to and work with executive … level customer decision-makers up to and including the CXO level. Accountable for accurate forecasting in SFDC, qualifying against our MEDDICC methodology, regular quarterly revenue delivery and the implementation of agreed account and business plans. Developing your own pipeline for the shorter and longer-term requires taking ownership to … Master's degree. Industry knowledge of Banking, Insurance, Telecommunications and/or Manufacturing. Role Essentials Experience hitting sales targets. Deep industry knowledge of a customer's decision-making process, goals, strategies, and objectives. In-depth understanding of the power of Data and its impact on data-driven decisions. BA More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Unmanned Systems Engineering Manager

Whiteley, Hampshire, United Kingdom
Zetron, Inc
Engineering and Systems Integration expertise within DTC's Unmanned Systems business. In this role, you will be responsible for developing bespoke solutions tailored to customer requirements, leveraging both DTC and third-party technologies as appropriate. Additionally, you will lead the preparation of bids and technical proposals, including cost … estimation and contributions to commercial proposals. This position will place you regularly in customer-facing scenarios, requiring strong communication and interpersonal skills. Key Responsibilities: Strong background in, and passion for, Unmanned Systems across air, land, or sea domains Solid understanding of modern wireless communication technologies, including IP Mesh systems … systems engineering and end-to-end system design Experienced in bid development, cost estimation, and technical proposal writing Commercially astute with proven success in customer-facing roles About You: As the Unmanned Systems Engineering Manager, you will bring a proven track record of influencing and supporting cross-functional engineering More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Software Systems Engineer

Portsmouth, Hampshire, South East, United Kingdom
Guidant Global
the development of the Skynet 6A Management System Primary Duties Must be capable and responsible for: * Responsible for creating Systems Design based upon the customer Requirements * Work with the System Design Authority and Product Owner to populate the Product Backlog based upon the customer Requirements * Capture More ❯
Employment Type: Contract
Rate: Up to £65 per hour + Inside IR35, PAYE available
Posted:

Technical Solution Specialist

london, south east england, United Kingdom
AUTEL Energy - Europe
around the world Achieve your career dreams Job Overview : We are looking for a highly skilled Technical Solution Specialist to bridge the gap between customer requirements and our cutting-edge EV charging products. In this role, you will work closely with customers and internal teams, providing customised technical … activities, and ensuring the successful delivery of tailored EV charging system proposals. This position is ideal for someone with strong technical knowledge and excellent customer-facing skills. Job Description: Pre-Sales Support :Collaborate with the sales team to provide technical expertise and solutions during the pre-sales process. Prepare … technical documentation and support bidding activities, including addressing customer questions and clarifications. Customer Engagement : Engage with customers to analyse their needs and challenges, providing tailored technical solutions that meet their requirements. Present product capabilities, system designs, and solutions to customers, highlighting key advantages and benefits. Solution Design and More ❯
Posted:

Pre-Sales Architect

Forest Hill, Oxfordshire, United Kingdom
Hybrid / WFH Options
Sky
and Mid Market Business, support and drive pre-sales activities both within this sector and across our wider B2B organisation. What you'll do : Customer Engagement: Actively engaging with customers and prospects to understand their needs, present Sky's solutions, and align them with customers' business strategies. Solution Design … Designing tailored solutions to meet customer requirements, supported by detailed technical documentation like diagrams and topology details. Technical Expertise: Demonstrating knowledge in networking architectures, protocols (e.g., SD-WAN, MPLS, VPN), WiFi standards, LAN, security frameworks (e.g., SASE, SSE), and voice services (e.g., VoIP). Support & Training: Providing technical … starter with a real passion for supporting customers on digital transformation journeys. You will have had experience in all or most of the following: Customer-Centric Engagement: Building strong relationships with customers and prospects by actively engaging with them to understand their needs and align Sky's offerings with More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Presales Solutions Architect - Cyber Security

reading, south east england, United Kingdom
Bytes Software Services
and Network Security. We're looking for an experienced Technical Pre-Sales Architect specialising in Cyber Security to deliver consultative, vendor-agnostic solutions, ensuring customer requirements and business outcomes are consistently prioritised. This role involves leading customer engagements with a consultative, solution-focused approach, particularly across Cyber … proposals and accurate Statements of Work (SOWs), working closely with Bytes' Cyber Security and Network Security delivery teams. Role Responsibilities Lead technical pre-sales customer engagements, adopting a consultative, agnostic, and customer-focused approach. Create detailed Statements of Work (SOWs) in collaboration with Cyber Security and Network Security … Compliance & Assurance (ISO 27001, PCI DSS), penetration testing, and vulnerability assessments. Provide thought leadership, offering expert guidance to customers, ensuring Bytes remains aligned with customer-specific requirements and outcomes. Maintain independence and objectivity in solution recommendations. Provide technical consultancy and strategic support to Account Management and Solutions Specialists More ❯
Posted:

Software Systems Engineer

Portsmouth, Hampshire, United Kingdom
Guidant Global
the development of the Skynet 6A Management System Primary Duties Must be capable and responsible for: Responsible for creating Systems Design based upon the customer Requirements Work with the System Design Authority and Product Owner to populate the Product Backlog based upon the customer Requirements Capture More ❯
Employment Type: Contract
Rate: GBP 65 Hourly
Posted:

Migrations Support Specialist- FTC

maidenhead, south east england, United Kingdom
Hybrid / WFH Options
Wireless Logic Ltd
we have an insatiable hunger to ‘wow’! 🚀 While we may not always get it right, our drive to collaborate, innovate, and achieve top-notch customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market. Our expertise … our M2M databases. This role offers the chance to work with a diverse range of internal and external stakeholders, making a real impact on customer experience and operational efficiency. Your Daily Quest (Key Responsibilities): 🌎 Spearhead the end-to-end migration process for Wireless Logic and Arkessa customers, ensuring data … customers and internal teams in the loop with regular, clear progress updates throughout the migration journey. Become our go-to expert on Energy Metering customer migrations and all three main migration types, sharing your knowledge and best practices. Develop and deliver engaging training sessions for both customers and internal More ❯
Posted:

Lead Data Migration Engineer

Farnborough, midlands, United Kingdom
myairops
who will help to manage challenging and rewarding data migrations for our customers. The Lead Data Migration Engineer is a key member of the Customer Success team at myairops. This is a hands-on technical role, with around 80% of your time focused on personally delivering customer data … migrations — transforming and onboarding customer data from third-party systems into the myairops platform. The remaining 20% of your time will provide technical leadership to the wider data engineering function. You’ll help set and maintain standards across all migration projects, reduce technical debt, and design improved, streamlined processes … the next 6 months, adding numerous enterprise customers from all over the globe. More about the role: This role will be key to our Customer Success function, helping to lead our data engineering team and leading successful data migration projects and data management activities with respect to myairops products More ❯
Posted:

Lead Data Migration Engineer

farnborough, south east england, United Kingdom
myairops
who will help to manage challenging and rewarding data migrations for our customers. The Lead Data Migration Engineer is a key member of the Customer Success team at myairops. This is a hands-on technical role, with around 80% of your time focused on personally delivering customer data … migrations — transforming and onboarding customer data from third-party systems into the myairops platform. The remaining 20% of your time will provide technical leadership to the wider data engineering function. You’ll help set and maintain standards across all migration projects, reduce technical debt, and design improved, streamlined processes … the next 6 months, adding numerous enterprise customers from all over the globe. More about the role: This role will be key to our Customer Success function, helping to lead our data engineering team and leading successful data migration projects and data management activities with respect to myairops products More ❯
Posted:

Field Service Engineer

High Wycombe, Buckinghamshire, United Kingdom
TSI Incorporated
based in the UK service lab in High Wycombe, but will spend approximately 60%-90% of the time out of the office (dependent on customer demand) carrying out field service work at various locations throughout the UK, Europe, and possibly the Middle East and Africa. The field service will … focus on servicing, repairing, and calibrating TSI manufactured test instrumentation at customer facilities, with some scope to work with TSI instruments in-house at the High Wycombe facility. JOB RESPONSIBILITIES Assess on-site customer requirements and plan travel to fulfill customer needs. Carry out on-site … service, repairs, and calibrations to customer instruments following TSI in-house work procedures. Install new equipment on-site at customer locations. Provide basic operator training at customer sites. Prepare quotations for on-site work. Maintain tools and parts stocks to cover all customer on-site requirements. More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical Lead & Key Account Manager

Waterlooville, Hampshire, United Kingdom
Serco
to join our Technology Hub at our Waterlooville site. Reporting to the Contract Director, this role will have high levels of autonomy to develop customer relationships and collaborate to provide innovative technical solutions to current or potential customer problems. The incumbent will work closely with the Technology Hub … application if this is a requirement. Responsibilities: Responsible for key account relationships and support to Technology Hub projects and bids through the understanding of customer requirements and collaboration with the customer to identify technical solutions and product improvements. Act as a point of contact for new opportunities … and new customer requirements. Be the interface between Serco legal/commercial/finance and technical/bid teams to ensure the right technical solutions are presented for optimum customer satisfaction with acceptable business performance. Maintain customer accounts and tracking of opportunities to support the ongoing business More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Lead Consultant

Southampton, Hampshire, United Kingdom
Benefex Limited
responsible for both new customers and renewals, with a focus on owning our largest or most complex customers. You will work closely with each customer to ensure we are meeting their needs, and they are getting the most out of our platform. This means taking them from requirement refinement … will be expected to feed into process or product improvement projects to support the continuous improvement of the department. Responsibilities Take ownership of a customer portfolio, predominantly formed of significant andenterprise account customers, or those with higher complexity schemes. Gather and document customer requirements, producing detailed designs … thataddress specific customer needs while adhering to best practices. Consult customers into solutions that help them to achieve their overall projectgoals, ensuring feasibility of requirements can be delivered within our technology. Configure OneHub to meet customer requirements. Guide Customers through Customer Acceptance Testing (CAT) phase, ensuringseamless More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Lead Consultant (Hiring Immediately)

Southampton, UK
Benefex Limited
responsible for both new customers and renewals, with a focus on owning our largest or most complex customers. You will work closely with each customer to ensure we are meeting their needs, and they are getting the most out of our platform. This means taking them from requirement refinement … will be expected to feed into process or product improvement projects to support the continuous improvement of the department. Responsibilities Take ownership of a customer portfolio, predominantly formed of significant andenterprise account customers, or those with higher complexity schemes. Gather and document customer requirements, producing detailed designs … thataddress specific customer needs while adhering to best practices. Consult customers into solutions that help them to achieve their overall projectgoals, ensuring feasibility of requirements can be delivered within our technology. Configure OneHub to meet customer requirements. Guide Customers through Customer Acceptance Testing (CAT) phase, ensuringseamless More ❯
Employment Type: Full-time
Posted:

Customer Success Manager

GU12, Ash, Surrey, United Kingdom
HR Dept (Recruitment Agency)
businesses with plans to extend even more! Key Duties and Responsibilities Working closely with the Commercial, Technical & Operations Teams you will be responsible for customer onboarding into both businesses. Initially you will be reviewing the existing customer onboarding processes, identifying areas for improvement to enhance customer satisfaction … and retention. Assist in developing, documenting, and refining the customer onboarding processes to ensure a seamless & efficient experience for new & existing clients. Managing the end-to-end customer onboarding process and gathering customer requirements to coordinating with internal teams for integration setup and providing training and … onboarding and integration and maintaining clear communication and alignment throughout. Provide ongoing support to customers post-integration, troubleshooting issues, addressing inquiries, and ensuring overall customer satisfaction. Collaborating with cross-functional teams, including Commercial and Operations, to escalate and resolve technical issues or product-related challenges encountered during the onboarding More ❯
Employment Type: Permanent
Salary: £28000 - £32000/annum
Posted:

Guidewire Business Analyst (PC/BC/CC)

london, south east england, United Kingdom
Capgemini
relationships with stakeholders to enable the effective delivery of Business Analysis services. Identify the Guidewire (CC/PC/BC) product customization/configuration requirements from the customer and the deviation from Out Of the Box (OOTB) and guide the business/technical teams for implementation. Review, evaluate … and support solutions to ensure that they satisfy the requirements and specifications in line with IT Governance Standards. Perform research on the feasibility of change to enable the Product Owner/SME to have confidence that the proposed solution will solve the identified problem or opportunity. Model the business … the business process to clarify the impacts of proposed solutions to establish costs, risk and options and make appropriate recommendations. Experience in documenting the customer requirements and prepare User Stories and conceptual sprint plans. Your Profile: Business Analyst with strong experience in Insurance domain and experience in any More ❯
Posted:

ServiceNow Technical Consultant (m/w/d)

Aldershot, Hampshire, United Kingdom
DXC Technology Inc
offers you: Job scope/summary: To support our growth, we are looking for a ServiceNow Senior Technical Consultant , who can straddle both business requirements and technology implementations to deliver IT Service Management solutions for Germany. The Senior Technical Consultant role is one of the core components in all … complex development approaches in collaboration with business analysts and functional consultants. Act as a trusted Technical Advisor/Expert. Implement complex functionalities to meet customer requirements using the front-end and back-end capabilities of ServiceNow platform. Implement complex integrations between ServiceNow and external systems, whether on cloud … consultants. Working relationships: Internal ServiceNow Solution Consultants. ServiceNow Project Managers. ServiceNow Architects Junior and confirmed ServiceNow Technical Consultants. External Main stakeholders such as CTOs, customer architects Customer developers and IT technical staff. ServiceNow support team and Technical Experts. What you bring with you: Education (degree) and professional experience More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Bid Manager

london, south east england, united kingdom
PTS
the Bid database. Responsibilities Production of all bid collateral and documentation. Working with internal groups to ensure accurate solutions are proposed that meet the customer’s requirements and are within the PTS guidelines. Ensuring a thorough understanding of customer requirements as detailed in any client supplied More ❯
Posted:

Capacity Engineer Staff

Slough, Berkshire, United Kingdom
Equinix
diverse scope. Collaborates with others to maintain data consistency and integrity. Responsibilities Space Planning & Design Creates various Cage-Cabinet design options that respond to customer requirements, Equinix Requirements and physical site constraints. Prepares notional Cage-Cabinet layouts, area calculations and diagrams for each individual data center. Maximizes … but tries to solve problems first. Data & Drawing Management Works with site operations to address discrepancies with documentation of facility infrastructure and installation of customer cages. Ensures that AutoCAD drawings and capacity systems correctly represent existing status of the data center. Identifies and makes corrections as necessary. Identifies and … of data issues without support. Produces drawings and space plans for use by Sales, Site Operation and other teams. Creates spatial layouts of each customer cage for reviews and installations. Prepares drawings and inventory which may be reviewed by manager. Creates numbering plans for new sites and prepares drawings More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Service Manager

london, south east england, United Kingdom
AUTEL Energy - Europe
Achieve your career dreams Job Summary We are looking for an experienced Service Manager to oversee the service quality management, maintenance process optimization, and customer service KPI performance for EV charging solutions in the UK market. This role will work closely with the technical support team to drive service … of preventive maintenance, troubleshooting, and spare parts management processes. Monitor and promote the execution of Service Level Agreements (SLAs) to improve response times and customer satisfaction. Work with customer success, sales teams, and third-party service providers to ensure consistent service delivery. Responsible for the selection, onboarding, and … KPIs for service partners , driving ongoing improvement in service quality. Support the development of service partner management processes and evaluation mechanisms. Service Performance Management & Customer Support Monitor key service performance indicators (KPIs) and promote data-driven continuous improvement. Participate in customer meetings, responsible for communicating and reporting service More ❯
Posted:

Head Of Cloud Solutions

Thatcham, Berkshire, United Kingdom
Hybrid / WFH Options
Cyberfort Group
policies and operational procedures. Our Head of Cloud solutions is also instrumental in creating and implementing best in class solutions that meet and exceed customer requirements across managed Public, Private and Hybrid Cloud platforms (inc. SaaS, PaaS and IaaS). This role would suit a strategic thinker with … a deep technical background, a strong focus on customer-centric solutions, and the ability to inspire and guide teams to deliver exceptional outcomes. Reporting directly into the CDO the Head of Cloud solutions works cross functionally across the business including Cloud Engineering, Service Operations, Sales, Marketing and Finance teams … solutions that differentiate the company in the market and demonstrate its expertise. Acting as the technical subject matter expert and trusted advisor throughout the customer lifecycle, ensuring a deep understanding of their business objectives and technical requirements. Identifying areas to optimise solution costs and increase revenue through clients solution More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:
Customer Requirements
the South East
10th Percentile
£55,000
Median
£65,000
75th Percentile
£65,000
90th Percentile
£80,000