2 of 2 Customer Retention Jobs in East Sussex

you a commercially minded, data-driven B2B marketer who thrives on lead generation, growth strategy, and measurable results? We're looking for a B2B Growth Marketer to supercharge our customer acquisition, engagement, and retention with bold ideas, smart strategies, and the tools to make it happen. This is more than just managing social or creating content. We … the future of our marketing strategy. What You’ll Be Doing You’ll lead and deliver full-funnel growth marketing strategies designed to generate high-quality leads and boost customer retention. This is a hands-on role for a marketer who loves experimenting, digging into data, and making informed decisions. Develop and execute multi-channel growth strategies to increase More ❯

teams to resolve issues efficiently. Track escalations to resolution and follow up to ensure client satisfaction. Experience & Skills Required Experience: Proven experience in business-to-business account management or customer-facing roles. Familiarity with IT products, services, and the technology landscape (preferred but not essential). Skills: Organisational Skills: Detail-focused, demonstrated ability to effectively manage multiple tasks and … Skills : Excellent verbal and written communication abilities to engage with clients , stakeholders and internal teams. Analytical Skills: Ability to assess client feedback, requests , and opportunities to provide actionable insights. Customer Service: A solution-oriented mindset and commitment to providing exceptional service. Additional Requirements: Valid driving licence. What Success Looks Like in This Role A successful Internal Account Manager should … career goals. For those who aspire to advance, the following progression paths are available: 1. Relationship Manager: Transition into a strategic, client-facing role focused on account growth, client retention, and revenue generation. Responsibilities include providing consultancy, identifying opportunities to expand service usage, and managing high-value accounts. Earn significant commission and develop expertise in strategic client relationship More ❯