12 of 12 Customer Retention Jobs in the North West

Product Manager - Payments Experience Were hiring exceptional Product Managersto help shape the future of our digital customer journey. One role will have astrong marketing and engagement focus, while the other will centre onpayments and transactional experiences. Both roles will work at the heart of our product strategy, partnering with … cross-functional teams to build exceptional in-app experiences, optimise customer journeys, and drive long-term value. Were hiring two Product Managers, responsible for driving customer retention by deepening user engagement, increasing lifetime value, and reducing churn, building on the momentum of strong customer acquisition ...

Title Account Director (Strategic Customers) Reports to Strategic Customer Growth Lead Location/work pattern Hybrid working pattern including regular trips to the Manchester office (full week for initial training then up to twice per month) 9.00 – 5.30 Mon-Fri Salary Negotiable What we do Vypr is a Manchester … company backed by Private Equity and Venture Capital. Our cutting-edge product intelligence platform delivers dependable consumer data, empowering manufacturers and retailers to understand customer preferences and streamline the development process, resulting in superior products brought to market more quickly. As a rapidly scaling business with ambitious growth targets ...

agreed key business priorities. You will lead the brand and creative teams, alongside the CRM/eMarketing manager, thereby owning all means of customer acquisition and retention, to help drive online sales. Your core objectives will include the setting and managing of target optimisations, (given the remit … manage spend), measured through KPIs such as CPA, COS% and RoAS metrics; to support revenue growth, predominantly by optimising AOV and CVR; and growing customer retention and frequency of repurchase, measured through order frequency and LTV metrics. Working with the Digital Agency, you will be responsible ...

they're at an exciting inflection point. Transitioning from traditional MSP to a security-first MSSP (Managed Security Service Provider), and significantly scaling new customer acquisition. This isn't just business as usual - this is a strategic growth phase that creates genuine opportunity for the right salesperson. Why This … Role Matters We've built a strong foundation: excellent customer retention, solid technical delivery, and a trusted brand in our region. What we need now is someone who can translate that strength into consistent new business growth. This isn't about cold-calling hundreds of prospects ...

they're at an exciting inflection point. Transitioning from traditional MSP to a security-first MSSP (Managed Security Service Provider), and significantly scaling new customer acquisition. This isn't just business as usual - this is a strategic growth phase that creates genuine opportunity for the right salesperson. Why This … Role Matters We've built a strong foundation: excellent customer retention, solid technical delivery, and a trusted brand in our region. What we need now is someone who can translate that strength into consistent new business growth. This isn't about cold-calling hundreds of prospects ...

product data management for customers operating at global scale. The company operates a subscription-based recurring revenue model with strong gross margins and high customer retention. The business has scaled to approximately 80+ employees (with continued growth planned) and supports 150+ customers globally. Since inception in the mid 2010s ...

strategies that provide the greatest opportunities to drive revenue. Responsibilities Provide general sales support (needs analysis, data review, and product demonstrations) Serve as the customer advocate and liaison for product management and development Prepare periodic forecasts and progress updates toward sales goals Qualifications Bachelor's degree or equivalent experience ...

Softcat to identify, qualify, and grow new opportunities. Engage directly with end users to understand business needs and position solutions that drive revenue. Partner & Customer Enablement Educate Softcat teams and end customers on product offerings, value differentiation, and pricing models. Support onboarding, training sessions, and enablement activities to increase … company and a profitable client base. Managing strategic growth within your account base, including cross sale of new services and maintaining client retention Supporting on strategic roadmaps with clients, and reporting on sales forecasting Measures: Achieve IYSOV target for the month No complaints where AM are at fault ...

About this role We are seeking an Account Manager with a strong foundation in B2B sales, ideally within technology or cybersecurity. This role combines new business development (hunting) with account growth (farming), offering the opportunity ...

internal processes. Working closely with cross-functional teams, you'll analyse e-commerce performance and user behavior to boost website profitability and enhance the customer experience. The ideal candidate is a proactive problem-solver with strong technical acumen, fluent in analytics and API and is passionate about leveraging emerging … Google Analytics and MSSQLto track key e-commerce metrics (sales, conversion rates, user engagement) and identify opportunities to increase revenue and improve the online customer journey. Optimize user experience and conversion: Develop data-driven insights to enhance website functionality, usability, and content. Recommend and help implement changes that streamline ...

firms manage complex regulatory and operational requirements. They're now looking for a commercially driven Head of Marketing to lead demand generation, product marketing, customer lifecycle, and retention strategy during a key scale phase. This is a highly visible leadership role, owning marketing's contribution to: Pipeline … generation Product adoption Expansion revenue NRR/GRR Churn reduction Sales enablement You'll lead the marketing team while working closely with Sales, Customer Success, and RevOps to build a scalable, data-driven revenue engine. What they need Proven Head of Marketing/Marketing Director experience in high-growth ...

firms manage complex regulatory and operational requirements. They're now looking for a commercially driven Head of Marketing to lead demand generation, product marketing, customer lifecycle, and retention strategy during a key scale phase click apply for full job details ...