1 of 1 Customer Retention Jobs in Warwickshire

regardless of their maturity. About The Role The Billing, Collections & Retention Specialist plays a key role in ensuring accurate and timely billing, effective cash collection, and proactive customer retention through renewals and dispute management. You'll be managing UK-based renewals, ensuring timely processing, documentation, and approvals. The role encompasses various operational domains - such as … invoicing, credits, collections, reconciliations, administration of renewals, and processing of sales orders. This role is a hybrid finance role that supports both finance and customer operations, ensuring the financial accuracy of the ledger while also enhancing the overall customer experience. A core focus will be serving as the primary point of contact for customer inquiries regarding billing … the resolution of disputes with internal teams, ensuring effective communication and prompt results. Role Requirements Candidates should be able to demonstrate a keen attention to detail, a focus on customer needs, and effective collaboration among teams in previous roles. Knowledge of UK-based renewal processes and regulatory requirements would be advantageous. What Makes Us Great Six Degrees has been More ❯