CustomerServiceAnalyst** (Contract) Duration: 3 Months (Possibility for extension) Location: Welwyn Garden City (Fully on site) Rate: A highly competitive PAYE Rate is available for suitable candidates Role Profile Are you passionate about delivering exceptional customerservice? Do you have a knack for problem … solving and a genuine desire to help others? If so, we invite you to apply for the role of CustomerServiceAnalyst role. Join our dynamic team and play a vital role in supporting over 2,000 end users with their IT needs. Key Responsibilities: Provide proactive … customer-focused, face-to-face onsite support to users. utilise your problem-solving skills to ensure swift resolutions to IT queries or problems. Maintain a calm, assured, and empathetic demeanour during all interactions. Log and track incidents using ITSM systems while adhering to Service Level Agreements (SLAs). More ❯
CustomerServiceAnalyst** (Contract) Duration: 3 Months (Possibility for extension) Location: Welwyn Garden City (Fully on site) Rate: A highly competitive PAYE Rate is available for suitable candidates Role Profile Are you passionate about delivering exceptional customerservice? Do you have a knack for problem … solving and a genuine desire to help others? If so, we invite you to apply for the role of CustomerServiceAnalyst role. Join our dynamic team and play a vital role in supporting over 2,000 end users with their IT needs. Key Responsibilities: Provide proactive … customer-focused, face-to-face onsite support to users. utilise your problem-solving skills to ensure swift resolutions to IT queries or problems. Maintain a calm, assured, and empathetic demeanour during all interactions. Log and track incidents using ITSM systems while adhering to Service Level Agreements (SLAs). More ❯
Gateshead, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
Talent84 Ltd
CustomerService Agent, Gateshead area £25,000 per annum, hybrid working Talent84 is pleased to support our long-term client, a leading software solutions provider, in their search for a CustomerService Agent. As a CustomerService Agent, you'll be part of a … supportive team, assisting customers with product and service inquiries via the helpdesk. Your main focus will be delivering excellent customerservice by responding to queries and resolving issues efficiently and professionally. Youll work within helpdesk hours (Monday to Friday, 8am6pm, on a rotating 8-4 or … . Our client fosters a positive work environment and offers a hybrid working model (2 days in the office). Key Responsibilities Respond to customer enquiries promptly and professionally. Log and track issues, ensuring they are directed to the correct team for resolution. Keep customers updated on the status More ❯
Gateshead, England, United Kingdom Hybrid / WFH Options
Talent84
CustomerService Agent, Gateshead area £25,000 per annum, hybrid working Talent84 is pleased to support our long-term client, a leading software solutions provider, in their search for a CustomerService Agent. As a CustomerService Agent, you'll be part of a … supportive team, assisting customers with product and service inquiries via the helpdesk. Your main focus will be delivering excellent customerservice by responding to queries and resolving issues efficiently and professionally. Youll work within helpdesk hours (Monday to Friday, 8am6pm, on a rotating 8-4 or … . Our client fosters a positive work environment and offers a hybrid working model (2 days in the office). Key Responsibilities Respond to customer enquiries promptly and professionally. Log and track issues, ens... More ❯
Gateshead, England, United Kingdom Hybrid / WFH Options
C&C Group Holdings Limited
Job Description CustomerServiceAnalyst Full time 37.5 hours per week Salary: £24,000 - £25,000pa Location: Gateshead with hybrid working (expectation to be in the office 2 days a week) Ready to maximise your potential? C&C Group supplies software solutions and services to almost every … as our goals. Technology is the essence of what we do, but our people make us who we are. About the role As a CustomerServiceAnalyst, you will join a supportive team providing daily assistance to our customers regarding our products and services through our helpdesk. … Your primary responsibility will be to deliver exceptional customerservice, addressing enquiries and resolving issues efficiently and professionally. You will also conduct daily system checks, proactively identifying and escalating any problems that require further attention, as necessary. Operating wi... More ❯
Proclinical is seeking a Junior CustomerServiceAnalyst to join a dedicated team. This role is focused on providing proactive, customer-oriented, face-to-face onsite support to end users. The successful candidate will be involved in the imaging and configuration of a large number of … excellent opportunity for someone looking to develop their IT problem-solving skills and people skills in a supportive and dynamic environment. Responsibilities: Provide proactive, customer-focused support to over 2,000 end users. Support the imaging and configuration of many computers. Use ITSM systems to log and track end … working with iOS devices such as iPhone, iPad & Mac, Windows hardware and meeting room technology would be beneficial. Experience in a face-to-face customerservice environment is advantageous. Excellent team working skills. Strong customerservice skills. Eagerness to learn and acquire new technical skills. Curious More ❯
Proclinical is seeking a Junior CustomerServiceAnalyst to join a dedicated team. This role is focused on providing proactive, customer-oriented, face-to-face onsite support to end users. The successful candidate will be involved in the imaging and configuration of a large number of … excellent opportunity for someone looking to develop their IT problem-solving skills and people skills in a supportive and dynamic environment. Responsibilities: Provide proactive, customer-focused support to over 2,000 end users. Support the imaging and configuration of many computers. Use ITSM systems to log and track end … working with iOS devices such as iPhone, iPad & Mac, Windows hardware and meeting room technology would be beneficial. Experience in a face-to-face customerservice environment is advantageous. Excellent team working skills. Strong customerservice skills. Eagerness to learn and acquire new technical skills. Curious More ❯
Proclinical is seeking a Junior CustomerServiceAnalyst to join a dedicated team. This role is focused on providing proactive, customer-oriented, face-to-face onsite support to end users. The successful candidate will be involved in the imaging and configuration of a large number of … excellent opportunity for someone looking to develop their IT problem-solving skills and people skills in a supportive and dynamic environment. Responsibilities: Provide proactive, customer-focused support to over 2,000 end users. Support the imaging and configuration of many computers. Use ITSM systems to log and track end … working with iOS devices such as iPhone, iPad & Mac, Windows hardware and meeting room technology would be beneficial. Experience in a face-to-face customerservice environment is advantageous. Excellent team working skills. Strong customerservice skills. Eagerness to learn and acquire new technical skills. Curious More ❯
Job Description Proclinical is seeking a Junior CustomerServiceAnalyst to join a dedicated team. This role is focused on providing proactive, customer-oriented, face-to-face onsite support to end users. The successful candidate will be involved in the imaging and configuration of a large … excellent opportunity for someone looking to develop their IT problem-solving skills and people skills in a supportive and dynamic environment. Responsibilities: Provide proactive, customer-focused support to over 2,000 end users. Support the imaging and configuration of many computers. Use ITSM systems to log and track end … working with iOS devices such as iPhone, iPad & Mac, Windows hardware and meeting room technology would be beneficial. Experience in a face-to-face customer service... More ❯
thinkers who are ready to help push the boundaries of science and make a tangible difference in the world. Hobson Prior is seeking a CustomerServiceAnalyst for a short-term contract role. This position is based in Garden City, Welwyn, and involves hands-on tasks such More ❯
thinkers who are ready to help push the boundaries of science and make a tangible difference in the world. Hobson Prior is seeking a CustomerServiceAnalyst for a short-term contract role. This position is based in Garden City, Welwyn, and involves hands-on tasks such More ❯
thinkers who are ready to help push the boundaries of science and make a tangible difference in the world. Hobson Prior is seeking a CustomerServiceAnalyst for a short-term contract role. This position is based in Garden City, Welwyn, and involves hands-on tasks such More ❯
thinkers who are ready to help push the boundaries of science and make a tangible difference in the world. Hobson Prior is seeking a CustomerServiceAnalyst for a short-term contract role. This position is based in Garden City, Welwyn, and involves hands-on tasks such More ❯
with a purpose. We are committed to supporting your success in both your professional and personal lives. Position Overview We are recruiting for a CustomerService Support Analyst who will support the critical functions for mission clients in the Intelligence Community. This individual will serve as the … and systems. This role is crucial in providing timely and professional responses to user inquiries, ensuring thorough documentation and effective resolution of issues. The Analyst will liaise with various technical teams to address user needs and facilitate continuous improvements. Responsibilities Act as the primary point of contact for user More ❯
Support Coordinator - Hybrid - Cambridge - £30,000 My client, a growing organisation in Cambridge, is looking for a dynamic Support Co-ordinator to join their high-performing business support team. This role is three days per week in their Cambridge office. More ❯
