B2C Customer Service Executive
- Location
- Greater London, England, United Kingdom
together is the objectivity of our opinion, the originality of our insight and our advocacy of economic and political freedom around the world. The Customer Service Executive will support the Customer Service Manager in the day-to-day running of The Economist Customer Service provision, dealing with escalations, reporting on KPIs and Service Levels, assisting training and quality, documenting and delivering processes and providing escalation support to our third party contact centres. In this role you will be expected to: Work closely with our outsourced customer service partners to ensure ...