22 of 22 Customer Service Jobs in Avon

an active SC clearance* Purpose of the Role: The Desk Side and Technology Support Analyst is responsible for resolving all 2nd Line incidents and service requests within a designated region. This role requires strong technical knowledge and excellent customer service skills to support users effectively. ________________________________________ Key Responsibilities … Prioritise and manage all 2nd Line incidents and service requests in line with defined SLAs and best practice guidelines. - Troubleshoot desktop computing issues reported through the Global Service Desk. - Deploy IT hardware, and ensure assets are recorded and tracked in line with established IT service procedures. - Maintain … a high standard of customer service by providing regular updates throughout incident and request management. - Take ownership of issues, conduct root cause analysis, and implement temporary or permanent fixes. Escalate when necessary. - Investigate and resolve a wide range of technology and telephony issues. - Ensure local equipment rooms meet More ❯

in Bristol in which you'll need an Active SC Clearance to be considered* Experience Required Essential: At least 4 years' experience in IT Service Management principles and processes 2nd Line Support experience High level of proficiency and knowledge of working in a Corporate IT environment Experience in working … to (and exceeding) Service Level Agreements Desirable: Qualifications: Certification from Microsoft ITIL V3/4 Foundation Qualification Working knowledge of Service Now Customer Service Experience If you're interested, please do apply to this role with your most up to date CV as I swill be More ❯

Reading, Basingstoke or Peterborough Who are Diligenta? Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business … Leave, Foster Leave and Retirement Leave A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service') & Group Income Protection Apply to find out about our other benefits What you will be doing Lead and develop a dedicated development team in More ❯

ensuring technology runs smoothly for our users. What You'll Be Doing: Providing remote and in-person 1st and 2nd line support via our Service Desk Diagnosing and resolving hardware/software issues and application problems Installing and configuring IT hardware and software Supporting network infrastructure, Wi-Fi, backups … and an element of server management Maintaining asset registers and technical documentation Investigating security alerts and ensuring compliance with IT policies Delivering outstanding customer service and support to end users What We're Looking For: Solid experience with Windows OS and Microsoft Active Directory Hands-on experience with … Office 365 administration Proven track record in technical support within a business or service desk setting A customer-first attitude and strong communication skills A collaborative mindset with the drive to continuously improve Location: Bristol - 3 days a week on-site Type: Full-time | Permanent | Hybrid If you More ❯

use innovation to shape data so it works for everyone and we're planning to re-platform and improve the existing (commercial, operational and customer) data assets and develop new ones, as well as transform how we work with the business to use our data better. As our Digital … our customers. We're looking for a digital data enthusiast, working collaboratively with a variety of stakeholders to ensure alignment with business objectives and customer outcomes. Your support will help the team in managing and evolving our digital strategy, ensuring a best practice approach. Qualifications This is a great … the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we More ❯

the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we More ❯

content and training for our employees and Scheme partners. Considering the end-to-end journey touch points, delivering knowledge and tools to provide great customer outcomes. You'll develop e-learning and training content for face-to-face and virtual trainer led sessions. You will also develop communication and … collate qualitative and quantitative analytics and feedback to evaluate and measure the impact of communication and training, sharing insights into trends and opportunities with Customer Services teams to support continuous improvements. Qualifications You will have gained the following skills/experience: You're passionate about communication, learning and development … external stakeholder relationships enabling you to understand their needs, identify, challenge, and recommend suitable solutions and the benefits, manage expectations, and provide a quality service delivery. Experience of or ability to quickly learn and pick up or new systems, technology, and software to create, manage and deliver digital content More ❯

with Business users in a professional manner Ability to communicate directly with peers and customers remotely or face-to-face Excellent presentation skills Highly customer focused with a drive to work collaboratively High Performer Strong analytical and problem solving skills Ability to make recommendations and take decisions Highly organised … lambda, step functions, S3) Experience in the Oracle Cloud Understanding of machine learning or data science, including python. History of tech leadership Understanding of Customer data sets Who you'll be working with This role would be working with one or more of our scrum teams to deliver value … across the business, initially within the customer space. The team handles data engineering and analysis for all of the interactions our customers have with us directly, or with our dealers, partners and manufacturers. We work in small, dynamic teams, with data engineers, data scientists and analysts working closely alongside More ❯

and Responsibilities: Management of the Governance Calendar and Mailbox to ensure schedules optimised Planning, arranging and coordinating weekly, monthly and quarterly Leadership, Partner and Customer meetings Development and co-ordination and production of the material to support Leadership, Partner and Customer meetings providing appropriate editing to deliver a … professional output Minuting, monitoring and escalating completion of actions from Leadership, Partner and Customer meetings Tracking and reporting key deliverables in accordance with the Governance Calendar identifying opportunities for further improvement/rationalisation Providing ad hoc support to the Managing Director and Leadership team (including associated teams) Lead governance … role in the delivery of Team building sessions Act as deputy to the Associate Director of Strategy & Integration on all governance matters Required Skills: Customer Service Skills A friendly, flexible and positive approach Attention to detail Strong planning skills Problem solving mindset and experience Data interrogation and manipulation More ❯

use innovation to shape data, so it works for everyone and we're planning to re-platform and improve the existing (commercial, operational and customer) data assets and develop new ones, as well as transform how we work with the business to use our data better. As part of … the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we More ❯

the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we More ❯

access for all Motability Operations (MO) employees and customers is correct, appropriate, and secure. Within the IAM function: The IDaaS team is responsible for customer identities, SSO, and MFA. The IGA team manages internal employee access management and governance. This role leads the IGA team and reports into the … the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we More ❯

a permanent basis in the Bristol area. Working as part of our Group Field Engineering team, you will report directly to one of our Service Delivery Managers and you will provide hardware and network installation services to our customers. If you are eager to join an organisation where you … existing systems to latest software and/or hardware as required, as well as ongoing break-fix and BAU support. As the role is customer facing, it is imperative that providing great customer service is highly important to you. Although a field-based role, you will collaborate … whilst on-site, providing regular updates. Adhere to policy and procedures required as part of your role. Who youll be If you are a customer-focused individual who is technically savvy, then this could just be the role for you. The ability to collaborate effectively with your peers, as More ❯

in employee growth. 1st Line Support Engineer Key Responsibilities: Provide first-tier technical support via phone, email, remote tools and deskside. Provide first class customer service experience to client's users and internal users. Troubleshoot and resolve hardware, software, and network issues to provide timely resolutions. Escalate complex … issues to 2/3 tier support or to the relevant vendor/supplier. Maintain accurate records of all customer interactions in the ticketing system. Ensure high levels of customer satisfaction through timely and effective problem resolution. Providing on site support where required. Liaising with suppliers to raise More ❯

IT Experience in supporting Microsoft office- Exchange, Intune, OneDrive A good understanding of the basics of networking Experience with Active Directory, DNS, DHCP Excellent customer service skills Excellent communication skills This is an urgent vacancy, so please apply early to avoid disappointment. If you are interested in the … Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for More ❯

essential. Duties include: Diagnosing and resolving issues with Windows, Apple, and Chrome devices. Supporting AV systems, software roll-outs, and asset management. Providing excellent customer service. Working alongside third-party partners and your team, you'll learn how to solve problems and deliver IT support that makes a difference More ❯

learning disabilities, helping them achieve positive outcomes through tailored treatment programs. How youll spend your day Handling inbound and outbound support calls, providing excellent customer service. Managing and resolving IT support tickets (20+ per day once up to speed). Assisting internal staff with Active Directory, Teams, and other … Basic knowledge of Active Directory, permissions management, and Teams. Familiarity with ticketing systems (e.g., Avanti) and a general understanding of IT support processes. Strong customer service skills, with the ability to communicate technical solutions effectively. A proactive, self-motivated attitude with a willingness to learn and take initiative. … + bank holidays + an extra day for your birthday Increased entitlement: 27 days after 5 years, 30 days after 10 years Length of service recognition awards every 5 years Wellbeing & Support: Employee Assistance Programme My Possible Self app and health-related benefits Healthcare Cash Plan Simply Health Scheme More ❯

Engage with potential clients over the phone, to identify warm leads. Conduct follow-up calls with leads to nurture relationships. Maintain accurate records of customer interactions and sales progress using CRM software. data cleansing of the database. Requirements Fluent in French and English, both written and spoken. Proven experience … in telesales, sales or customer service role would be beneficial but a strong desire to succeed and learn would also be considered. Strong communication skills with the ability to build rapport quickly. Basic understanding of the Information Technology and Services industry is a plus but not essential. Ability More ❯

is an equal opportunities employer and welcomes applications from all age groups. We specialise in recruiting for roles across Administration, Marketing, IT, HR, Finance, Customer Service, Purchasing, Engineering, and more. More ❯

is an equal opportunities employer and welcomes applications from all age groups. We specialise in recruiting for roles across Administration, Marketing, IT, HR, Finance, Customer Service, Purchasing, Engineering, and more. More ❯

is an equal opportunities employer and welcomes applications from all age groups. We specialise in recruiting for roles across Administration, Marketing, IT, HR, Finance, Customer Service, Purchasing, Engineering, and more. More ❯

sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers. We support our team members to reach their full potential in an inclusive environment that values diversity. The Role Responsible to … of the Technical Team delivering capital automation projects from initial planning, build and commissioning within the factory, through to installation and sign off at customer sites. Skills & Experience Mechanical fitting experience with mechanical systems and principles awareness. Recent years' experience commissioning complex automated product handing solutions incorporating conveyor systems. … including specification of power, sensor, inspection, and communications systems. Strong knowledge of safety systems, controls and safety architecture. Experience of delivering projects and managing customer expectations on customer sites. Experience of building complex product handling solutions. Proven manufacturing experience. What We Offer Competitive salary & benefits, including annual leave More ❯