19 of 19 Customer Service Jobs in Avon

Support Engineer/1st Line Technical Support Service Desk Analyst Join a fast-paced managed services environment as an IT Support Engineer delivering technical support, troubleshooting and customer service across Windows, Microsoft 365 and networking systems. If you’ve also worked in the following roles … also like to hear from you: Technical Support Engineer, IT Helpdesk Analyst, First Line Support Engineer, Desktop Support Technician, Service Desk Technician, IT Technician, IT Support Analyst SALARY: Competitive + Benefits LOCATION: Bristol, South West England (BS32) (100% Office Based) JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have ...

regardless of channel or partner involvement. The CX Designer will design and shape end-to-end services (front-stage and back-stage) across complex customer journeys, working closely with multidisciplinary teams to: Set direction for CX across multiple journeys, programmes or domains, ensuring alignment to a coherent enterprise-wide … experience vision. Build and evolve strategic, evidence-led service visions aligned to Motability Operations' purpose and CX principles Identify and resolve service-level pain points, gaps and inconsistencies across channels, teams and partners Influence strategic decisions on service scope, priorities and investment based on customer ...

business is growing, and we are looking for a skilled Technical Support Administrator to join their team. Job Overview Be instrumental in supporting their customer service team by communicating with customers, providing technical support, and acting as a liaison between their purchasing, parts and customer service … hands on checking of returns Support the overall development and growth of the spare parts category. Key Responsibilities: Manning the telephone lines in Customer Service. Support the team by identifying requirements for customers. Testing of returned parts to diagnose issues Evaluate solutions and communicate them back to the customer ...

receive two alternative days off work) ** The Role – Field Applications Specialist, Medical Diagnostic Systems This market leader seeks to recruit a technically motivated and customer focused Field Applications Specialist, responsible for: The service, installation, breakdown, repair and calibration of a wide range of sophisticated laboratory diagnostics systems utilised … within pathology departments, NHS laboratories and clinical chemistry environments Supporting flow cytometry, cell separation and diagnostics products located at customer sites Your Background – Field Applications Specialist, Medical Diagnostic Systems To succeed in this exciting role you must be able to demonstrate: Previous experience in an application specialist or biomedical ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

regulated environments . The role spans desktop software, web applications, and backend services , supporting systems that are deployed globally across manufacturing, assembly, and in-service operations. You will work on software that directly interfaces with physical test equipment, enabling users to configure, run, and analyse complex electrical tests. This … support CI/CD pipelines to ensure reliable, repeatable software delivery Produce clear and accurate technical documentation , covering implementation, workflows, and design decisions Support & Customer Interaction (Occasional) Support the Customer Service team in resolving installation, commissioning, and in-service issues Assist with troubleshooting issues either ...

About Systemagic: At Systemagic we have 25 years’ experience providing business award winning IT support services. Our approach is entirely customer focused as we are committed to providing what our clients want, when they need it, in the most effective manner to ensure that the technology works for you. … year Apprenticeship Awards 2017 – Commitment to Apprenticeships Responsibilities: Proactively and reactively deliver first line helpdesk and technical support as required to our clients Administer service tickets for the service desk, creating new tickets, updating and closing tickets Receive and make telephone calls to our clients and suppliers ...

unique opportunity to play a key role in the future of our Insurance team. You'll be at the heart of delivering outstanding customer outcomes, enhancing operational delivery, evolving our end-to-end repair and claims journey. You'll take ideas from early concept through to solution design … your chance to make a real impact. Qualifications Be an advocate for MO customers, understanding friction points in the insurance journey and seeking good customer outcomes. Have in-depth knowledge of motor insurance or how the Motability Scheme insurance proposition works You will be motivated to achieve excellent outcomes ...

guidance. Working with our Vulnerability Lead, champion the identification, triage, and remediation prioritisation of application vulnerabilities, ensuring delivery aligns with risk appetite and agreed service levels. Establish and track application security metrics, including vulnerability remediation timelines, tooling coverage, and overall risk reduction. Support secure architecture and design reviews, particularly … work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ...

required Utilising CCL’s case management system without supervision to effectively manage cases, preserve TRTs & maintain a high level of utilisation, productivity and customer service Progress to an intermediary level of theoretical & practical knowledge into a relevant specialist area Deliver internal & external training where required Assisting with client ...

regulatory organisations worldwide to support the delivery and management of assessments and courses. The Role On behalf of our client, we are seeking a Customer Support Executive to join the customer support team. In this role you will ensure clients gain maximum value from the software, acting … successful candidate will be enthusiastic about helping customers improve their exams and courses by using the systems capabilities effectively. 2+ years experience in a customer-facing role. Confident using technology, with examples of improving processes or workflows. A genuine interest in education and learning. Good GCSEs (or verified equivalent ...

housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents … final accounts Leading project meetings including pre-start, progress, and close-out Acting as the key point of contact for residents and ensuring strong customer engagement Working closely with Asset Strategy to shape future investment programmes Maintaining accurate records and ensuring clear reporting across all systems You will play ...

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth … client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £35k basic salary ...

/hour Hours: 37.5 hours a week. Monday - Friday. Time: 9:00 AM - 5:30 PM Key Responsibilities: Respond to and resolve incidents and service requests in a timely and professional manner. Manage and maintain on-site stock, including inventory control and regular audits. Perform hardware builds and configuration … engineering role. Strong problem-solving skills and attention to detail. Ability to work independently and as part of a team. Excellent communication and customer service skills. Familiarity with ITSM tools and stock management processes is desirable. Must have SC Clearance Key Requirements: Candidates must be SC cleared ...

technologies, and enhance system reliability and efficiency. Required Skills & Qualifications: Proven experience as a System Administrator or in a similar role. Strong commitment to customer service and high satisfaction levels. In-depth knowledge of Windows servers, networking, and cybersecurity. Familiarity with network protocols such as TCP/ ...

hubs in Glasgow or Reading. SC Clearance eligibility is required. WhatsonOffer Basesalaryupto £90,000 Carallowance Performance-basedbonus Flexibleremoteworkingwithoccasionalhybridtravel Generouspensioncontributionsandacomprehensivebenefitspackage KeyResponsibilities Architect,design,andimplementrobustDynamics365CEsolutions(Sales,CustomerService,Marketing,PowerPlatform) Leadtechnicalarchitecturethroughthefullprojectlifecycle IntegrateDynamics365withAzureservicesandthird-partyplatforms Developcustomplugins,PowerAutomateflows,andmodel-drivenapps Providetechnicalleadershipandmentordeliveryteams Ensurescalability,security,andqualityacrosscomplexsolutions Conductworkshopsandtranslatebusinessrequirementsintotechnicaldesigns AboutYou Hands-onexperiencewith Dynamics365CE andthePowerPlatform Proventrackrecorddesigningenterprise-scaleCRMsolutions,integratedwith Azure ExperienceworkingwithREST/ ...

Responsibilities but not limited to: Manage the development, implementation, maintenance and improvement of Application Support policies, processes, procedures and standards. Manage the implementation of service improvement working in partnership with internal/external stakeholders. Provide and monitor an effective Application Support Function. Manage the day-to-day activities, ensuring … service levels are maintained and continually improved. Lead/oversee co-ordination of system upgrades. Ensure escalation of issues to system providers or Application Support Leader as appropriate. Ensure effective liaison with relevant suppliers and stakeholders providing best practice advice when appropriate. Analyse performance and make recommendations for improvements ...

client is a well-established organisation, supporting learners as they progress through their training journey. They are dedicated to delivering high-quality education, outstanding customer service, and a supportive learning environment. Working closely with their partner training network, they help their students achieve their goals while maintaining ...

next contract? We're working with a growing organisation in Bristol looking for a Dynamics 365 CE Contractor to support ongoing delivery across Sales, Customer Service, and Field Service. What you'll be doing: Configuring and customising Dynamics 365 CE Supporting Power Platform solutions (Power Apps/Power … requirements Contributing to ongoing system improvements and enhancements What we're looking for: Strong experience with Dynamics 365 CE (Sales/CS/Field Service) Solid Power Platform skills Confident working in agile environments Strong stakeholder communication The details: £300/day (Outside IR35) Hybrid - 2 days onsite ...