19 of 19 Customer Service Jobs in Avon

Customer Support Representative Up to £28,000 per annum, plus hybrid working Bristol (Hybrid) My client is a rapidly growing business who provide SaaS software solutions to organisations across the UK. An opportunity exists to join this Bristol-based business in a Customer Support Representative capacity. Key Responsibilities … first point of contact for customer support requests Interact with customers to provide and process information in response to their questions, problems, concerns and requests about products and services Follow standard processes, procedures and adhere to customer SLAs Identify and escalate priority issues to Management team Build ...

Customer Support Representative Circa £28,000 per annum, plus hybrid working Bristol (Hybrid) My client is a rapidly growingbusiness who provide SaaS software solutions to organisations across the UK. An opportunity exists to join this Bristol-based business in a Customer Support Representative capacity. Key Responsibilities … first point of contact for customer support requests Interact with customers to provide and process information in response to their questions, problems, concerns and requests about products and services Follow standard processes, procedures and adhere to customer SLAs Identify and escalate priority issues to Management team Build ...

water network running smoothly. Working across programmes such as Smart Metering, Meter Options and the Lead-Free Bristol programme, you'll help manage customer enquiries, maintain accurate operational data and support the coordination of field teams delivering work across the network. What you'll be doing Responding to customer enquiries via phone and email and supporting first-stage complaint resolution. Managing shared inboxes and work queues to meet response times and service targets. Triaging customer applications and raising work orders within company systems. Coordinating appointments and supporting scheduling of operational field teams. Maintaining accurate data ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Line Technical Support Analyst – MSP ( Onsite in our Bristol office Mon - Fri) Join our fast-paced MSP Service Desk as the first point of contact for customer IT issues. You’ll deliver exceptional service, resolve common technical problems, and keep users supported and informed throughout. What … update, and action tasks Escalate when needed with clear notes Contribute to documentation and continuous improvement What You’ll Bring Confident communicator with great customer-service skills Strong problem-solving ability Experience supporting Windows 10/11, Microsoft 365 & AD Basic networking knowledge (DNS, DHCP, VPN) Desire ...

area to provide on-site support for client's IT hardware devices. You will be expected to work to a professional standard and ensure customer satisfaction through technical skills and strong customer service. Responsibilities: As a Field engineer you will work with both commercial and residential clients … repairing of IT products such as PCs, Workstations, Printers, Terminals, Servers, and associated devices. To attend all Incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines. Ensure assigned incidents are monitored, updated ...

support analysts based in Bristol. The support team is the first line of contact for all the client queries, working conscientiously to ensure customer concerns are addressed effectively and providing resolutions within the SLA. Their companies mission is to enable Health Insurers to rapidly add value through technology solutions … office automation, open API and integration suite and digital solutions serving customers in the insurance value chain. Key responsibilities: Triaging Incidents logged within the Service Desk system Cloud hosted client user accounts management MS/SQL Server script execution in production and non-production environments Working directly with client ...

housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents … contract management with external and internal contractor organisations delivering multi discipline projects to achieve value for money and quality. Proven experience of providing excellent customer service, including consulting with residents as part of planned works. Excellent project management skills. Good knowledge of building construction and repair techniques, building ...

regulatory organisations worldwide to support the delivery and management of assessments and courses. The Role On behalf of our client, we are seeking a Customer Support Executive to join the customer support team. In this role you will ensure clients gain maximum value from the software, acting … successful candidate will be enthusiastic about helping customers improve their exams and courses by using the systems capabilities effectively. 2+ years experience in a customer-facing role. Confident using technology, with examples of improving processes or workflows. A genuine interest in education and learning. Good GCSEs (or verified equivalent ...

problems with bold ideas. We're excited to announce a vacancy for an Assistant Centre Manager to join our team and help deliver exceptional service at this state-of-the-art innovation Centre. Future Space is a multi-award-winning innovation centre for high-tech businesses pushing the boundaries … Centre Director, acting as deputy when needed. You'll: Ensure the centre operates safely and efficiently, managing facilities, contractors, and compliance. Deliver outstanding customer service and help build a vibrant community of entrepreneurs. Support financial processes, including invoicing and cost control, and contribute to commercial success. Assist with ...

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth … client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £32k basic salary ...

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth … client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £32k basic salary ...

hubs in Glasgow or Reading. SC Clearance eligibility is required. WhatsonOffer Basesalaryupto £80,000 Carallowance Performance-basedbonus Flexibleremoteworkingwithoccasionalhybridtravel Generouspensioncontributionsandacomprehensivebenefitspackage KeyResponsibilities Architect,design,andimplementrobustDynamics365CEsolutions(Sales,CustomerService,Marketing,PowerPlatform) Leadtechnicalarchitecturethroughthefullprojectlifecycle IntegrateDynamics365withAzureservicesandthird-partyplatforms Developcustomplugins,PowerAutomateflows,andmodel-drivenapps Providetechnicalleadershipandmentordeliveryteams Ensurescalability,security,andqualityacrosscomplexsolutions Conductworkshopsandtranslatebusinessrequirementsintotechnicaldesigns AboutYou Hands-onexperiencewith Dynamics365CE andthePowerPlatform Proventrackrecorddesigningenterprise-scaleCRMsolutions,integratedwith Azure ExperienceworkingwithREST/ ...

design and regulate unique spaces that truly work. Linaker was founded upon three core values: trust, reliability and care. We are not just a service provider, rather an essential part of our clients architecture and, ultimately, an extension of your business, a part of one team. The last couple … works across a varied portfolio of commercial sites. The successful candidate will be technically competent, commercially aware, and committed to delivering high levels of service, safety, and compliance. This is a mobile role requiring flexibility and strong communication skills to support both internal teams and client stakeholders. WHAT ...

your well-being. Now let us tell you a little more about us: Synertec strives to be the supplier of choice for patient and customer communication management into the Public and Commercial Sectors. As the UKs leading provider of electronic and paper document distribution services, we serve … days are the same! You will utilise your problem-solving skills, attention to detail and your ability to multitask. Experience in a professional customer service environment is essential, and whilst coding experience is desirable; it is not mandatory. The Essentials for You : 25 days holiday, rising ...

commission structure with high earning potential. A vibrant, tech-driven culture where your ideas and contributions matter About You Previous experience in sales or customer service Excellent communication skills Results-driven, resilient, and passionate about helping businesses succeed. A proactive mindset and a hunger for personal and professional ...

customers and partners via our cloud-based support desk. Manage the progress of support tickets from inception to resolution, ensuring adherence to our Service Level Agreement (SLA) targets. Encourage customers to optimise the use of the product for automating business processes. Deliver additional training and consultancy on-site … accounting practices. Support other team members in detailed use of the product and contribute to the development requirements for UK localisation. Provide customer-focused input into marketing collateral and campaigns. Collaborate with the customer success team to provide quality support services. Report to the Customer Services Manager ...

also serving as the technical lead on the implementation of several key NEC EDM modules-helping us modernise and streamline how the Revenues & Benefits service operates. What You'll Be Doing Lead Specialist NEC Systems Work Support the Revenues & Benefits team with project delivery, system optimisation, and new module … Email Connect Document Bundling Core Application Support Responsibilities Manage and support the day-to-day running of the Council's IT applications, ensuring service levels are met and continuously improved. Lead and support a team of up to 10 Application Support Officers, promoting best practice and excellent customer ...

also serving as the technical lead on the implementation of several key NEC EDM modules-helping us modernise and streamline how the Revenues & Benefits service operates. What You'll Be Doing Lead Specialist NEC Systems Work Support the Revenues & Benefits team with project delivery, system optimisation, and new module … Email Connect Document Bundling Core Application Support Responsibilities Manage and support the day-to-day running of the Council's IT applications, ensuring service levels are met and continuously improved. Lead and support a team of up to 10 Application Support Officers, promoting best practice and excellent customer ...