1 to 25 of 103 Customer Service Jobs in the South West

Services Team provides IT solutions and support to over 4000 internal customers. You will learn on the job and work to successfully resolve customer IT issues. Role As an advocate of Customer Service excellence, you will act as a referral point for dealing with complex or technical … customer requests, issues, complaints, and queries. Working alongside experienced IT professionals you will be mentored and trained in the use of various IT systems and software packages. Your duties will include: Diagnosing & resolving software, hardware and networking incidents Learning how to use a range of IT support tools Recording ...

Location: Bournemouth Salary: £50,000 £55,000pa Hours: 9am-5pm office based Benefits: 25 days holiday + bank holidays (increasing with service) Birthday off Modern offices with onsite café and gym Close to Bournemouth beach Monthly staff awards and social events Retail discounts If youre a strong, commercially minded … Customer Service leader who knows how to balance empathy with accountability this is one youll want to read. Aspire Jobs are working exclusively with a fast-growing telecommunications provider looking to hire an experienced Customer Service Manager to lead and develop their expanding support function.This ...

Dynamics 365 Customer Service Specialist -Contract Dynamics 365 Customer Service Specialist required to support our public sector client to work across Dynamics 365, Power Platform, and Microsoft 365 environments, supporting BAU operations as well as driving enhancements and integrations projects This is a hands-on role … where you'll be configuring, customising, and optimising the CRM platform, while also administering associated Microsoft 365 services. Dynamics 365 Customer Service Specialist -Essential Expereince • Strong hands-on experience with Dynamics 365 Customer Service • Solid understanding of Power Platform (Power Automate, Dataverse) • Strong JavaScript skills ...

looking for a permanent Software Customer Service Manager to join a leading provider of precision manufacturing tools in Bristol. This role provides a vital link between Field Service Software Engineers and the Software Engineering team, driving the swift resolution of complex challenges while fostering continuous improvement through … effective training, knowledge sharing, and valuable customer feedback. You are expected to provide exceptional support to clients in EMEAI and to external staff (including Process and Service Engineers) globally. You will provide advanced software expertise and rapid escalation support to Customer Service Engineers in the field ...

Support Engineer/1st Line Technical Support Service Desk Analyst Join a fast-paced managed services environment as an IT Support Engineer delivering technical support, troubleshooting and customer service across Windows, Microsoft 365 and networking systems. If you’ve also worked in the following roles … also like to hear from you: Technical Support Engineer, IT Helpdesk Analyst, First Line Support Engineer, Desktop Support Technician, Service Desk Technician, IT Technician, IT Support Analyst SALARY: Competitive + Benefits LOCATION: Bristol, South West England (BS32) (100% Office Based) JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have ...

sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our 'Purple Army' and become part of a team driven … exceptional, earn trust through actions and receive recognition when our work gets a 'Wow!' About the Role: We are seeking an enthusiastic and customer-focused individual with previous experience in the ICT sector, ideally within a 2nd Line IT Helpdesk or IT Delivery role that includes face-to-face ...

King’s Service Centre’s mission to support and deliver innovation and excellence to King’s College London, working towards our Vision 2029. Responsibilities: As a member of the Service Desk team, you will provide the highest standard of first line support for IT services to staff … students at Kings’ College London, delivering exceptional customer satisfaction and a personalised service, whilst achieving the defined service performance KPIs. The Service Desk is a 24-hour contact centre, supporting IT, Estates & Facilities, Switchboard, Student and Residences queries. The post holder will handle frontline queries from ...

Through a culture of collaboration, learning and opportunity, Customer Service is a community of vibrant and dynamic service and technology experts, executing all facets of our operation with consistency, pride and efficiency. Technical Operations provide high level technical support to UK business customers. As a team … experienced engineers, we are responsible for the swift repair of complex customer issues where there is no known or documented resolution. We are passionate about effective troubleshooting as well as a second-to-none customer experience. The team are kept on their toes by supporting new and exciting ...

summary The IT Service management team provides business-critical support for systems and services, to UKHSA business users at all locations at which UKHSA staff work. ICT Engineers will provide both technical and non-technical expertise in the development and operation of ICT support to end users within … required including Cardiff, Totnes, Gloucester, Chilton and Porton. Main duties of the job Assist the Senior Engineers in providing a high quality of customer service and support that will ensure that all UKHSA staff are able to access UKHSA ICT services as required, using properly configured and reliable ...

best ensuring they feel proud to be themselves and part of BUUK Infrastructure. FibreNest, part of the BUUK Infrastructure Group, are looking for Customer Support Specialist who would like to help us reach our mission to earn customer loyalty and drive business growth by providing consistently excellent service. … well as some weekend work. This role is a 35 hour working week. Purpose of this role To deliver outstanding service and support across our broadband, billing, and technical services. This includes a wide range of customer enquiries including account, product, billing, and basic technical diagnostics. Your ...

regardless of channel or partner involvement. The CX Designer will design and shape end-to-end services (front-stage and back-stage) across complex customer journeys, working closely with multidisciplinary teams to: Set direction for CX across multiple journeys, programmes or domains, ensuring alignment to a coherent enterprise-wide … experience vision. Build and evolve strategic, evidence-led service visions aligned to Motability Operations' purpose and CX principles Identify and resolve service-level pain points, gaps and inconsistencies across channels, teams and partners Influence strategic decisions on service scope, priorities and investment based on customer ...

Customer Advisor Salary: 13.45 per hour (Living Wage Employer) Location: Porton Down, Salisbury, SP4 0JQ Hours: 35 hours per week, Monday to Friday, between 7am - 7pm Manpower has a fantastic opportunity for the right candidate to become an IT Customer Advisor, working with our client, Capgemini. In this … role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues ...

Role: 1st Line Service Desk Engineer Location: Cheltenham (On-site during probation, hybrid thereafter) Salary: £26,000–£30,000 Benefits: Annual bonus + strong training and certification support Our client, a leading managed service provider, is hiring a 1st Line Service Desk Engineer to provide high-quality … technical support to a diverse customer base. This role offers the opportunity to build your technical skillset in a fast-paced, supportive environment, with clear progression and ongoing development. What you’ll do Act as the first point of contact for IT support queries via phone, email, and ticketing ...

will suit someone who is tech-savvy and who has an interest in technology, telecoms or IT. You will bewilling to learn, have strong customer service skills, with exceptionalattention to detail, and common sense, as well as sales administration and time management skills. You will be willing … learn are essential. To be successful in Sales Administrator role, you will have:- Have an interest in technology, IT or telecoms Experience demonstrating excellent customer service skills High level of IT literacy - proficient with MS Office and MS Outlook Evidence of excellent organisational and multitasking skills A team ...

client site, you will experience a of diverse technology stack where no two days will be the same. Key Skills Full UK driving licence Customer service experience, Able to provide a high standard of customer service Knowledge of Microsoft server and desktop operating systems Basic networks … note this role is office based and candidates must be able to commute to the office on a daily basis and occasional travel to customer sites as required by their employer. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy. ...

business is growing, and we are looking for a skilled Technical Support Administrator to join their team. Job Overview Be instrumental in supporting their customer service team by communicating with customers, providing technical support, and acting as a liaison between their purchasing, parts and customer service … hands on checking of returns Support the overall development and growth of the spare parts category. Key Responsibilities: Manning the telephone lines in Customer Service. Support the team by identifying requirements for customers. Testing of returned parts to diagnose issues Evaluate solutions and communicate them back to the customer ...

receive two alternative days off work) ** The Role – Field Applications Specialist, Medical Diagnostic Systems This market leader seeks to recruit a technically motivated and customer focused Field Applications Specialist, responsible for: The service, installation, breakdown, repair and calibration of a wide range of sophisticated laboratory diagnostics systems utilised … within pathology departments, NHS laboratories and clinical chemistry environments Supporting flow cytometry, cell separation and diagnostics products located at customer sites Your Background – Field Applications Specialist, Medical Diagnostic Systems To succeed in this exciting role you must be able to demonstrate: Previous experience in an application specialist or biomedical ...

expertise. Unique in the industry, Reliance High-Tech/Reliance Protect combines the capability and footprint of a large organisation, with the agility and customer focus of an independent business. We operate at the top end, for the most discerning clients, in the most demanding and complex environments with … highest stakes, and always with integrity and customer focus. To provide professional engineering expertise along with excellent internal/external customer service during the repair and maintenance of a variety of security solutions (including CCTV, Intruder, ACS, Intercom Systems plus other security solutions). Your responsibilities Provide ...

market leading, award winning, professional services organisation based in Salisbury. This is an excellent opportunity for someone with a passion for technology and customer service to develop their skills within a supportive environment, acting as the first point of contact for IT support across the business. The Role … Assisting with hardware and software installations, configurations, and upgrades Contributing to IT projects, including system upgrades and new implementations Delivering a high level of customer service with a positive and proactive approach This is a user-facing role , requiring strong communication skills and a professional, approachable manner. About ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Service Desk Analyst - DV Cleared + DV Cleared role + £400 per day Inside + Onsite role - Bath based Key Skills: + Experienced Service Desk + DV Cleared The Role: We are seeking an experienced Senior Service Desk Analyst to provide advanced technical support, mentor junior team … members, and help drive continual service improvement across the IT support function. This role serves as a key escalation point for complex incidents, ensures high-quality customer service, and contributes to the stability and performance of end-user technology services. The ideal candidate combines strong technical troubleshooting ...

Functional decisions to help client Testing execution Your Profile Essential Skills/Knowledge/Experience Oracle C2M or CC&B and MDM functional like customer service, billing, OUI framework, integration with MDM, Meter data management, OU framework, integration with CC&B Sound knowledge in modules like billing, payments … management, credit and collections, case management, move-in move out, new connections Experience in Config tool such as BO, MO, UI Map, Business script, Service Script, BPA script, Zones and Portals Knowledge of C2M/CCB/MDM batches, algorithms and plug in points Desirable Skills/Knowledge/ ...

Service Desk Analyst Annual Salary: £26,000 - £30,000 (depending on experience) Location: Newton Abbot Job Type: Full-time We are seeking a highly organised and technically proficient ICT ServiceDesk Support Analyst to join our clients dedicated ICT support team. This role involves supporting approximately 300 users, providing both … Person & Desk-side Support: Provide a visible and proactive in-person support presence, resolving hardware and software issues directly at the user's workstation. Service Desk Excellence: Responsible for meticulous ticket logging and documentation, ensuring every incident is accurately tracked within our ITIL-aligned service desk. Microsoft ...