10 of 10 Customer Service Jobs in Bedford

Are you due to Graduate shortly? OR Are you a recent graduate with 1-2 years' customer service experience - ideally Business to Business? Coupled with strong IT skills - Outlook, Excel, Teams and use of CRM's? Do you enjoy speaking to and helping people? If so, our rapidly … expanding client, within the technology sector is keen to hear from you! This varied Customer Success Executive role will be paying a basic salary of £25,000 - £27,000 plus benefits, working remotely, living within 30 minutes of Bedford or Sandy, Bedfordshire. Ideally will be a car driver, however … for you to flourish The Person: You could be due to Graduate shortly or you could be a recent graduate with 1-2 years' Customer Service experience, as well as strong IT skills and solid experience of using Outlook, Teams and Excel. You will be working from templates More ❯

Field Service Engineer Our client, leading inspection machinery manufacturers, are seeking to add a competent, versatile Engineer to their Field Service team. Field Service Engineer - duties This broad and varied service role includes carrying out repairs, commissioning, calibration and upgrades of equipment at customer sites … as well as providing remote technical support via phone and email plus other related duties. Field Service Emgineer - requirements The position requires an Electrical/Electronics qualification (ONC minimum), ideally with experience in a field-based role. Well-developed customer service and communication skills are essential attributes … working, the ability to problem solve and a full, current driving license. PLC programming knowledge and an appreciation of PC hardware are advantageous. Field Service Engineer - salary Basic salary £35,000 - £38,000 OTE to £60,000 including bonus and overtime. More ❯

level technical support at locations in the UK and Europe. A Member of the Team At Vertiv, you won’t just be a UPS Customer Service Engineer; you will be a valued member of the Vertiv Service Operations team. We are passionate about collaborating to reach and … exceed our clients' expectations. You’ll contribute your technical expertise, take ownership of situations, and support other UPS service team members with best practices and innovative solutions. Customer Focused Delivery We prioritise customer excellence as a fundamental value. This means that you are expected to respond to … all service calls professionally and on time while on duty. To deliver an outstanding customer experience, you must leverage your expert knowledge of UPS, batteries, power distribution, and site monitoring equipment. Additionally, you may be required to attend customer site meetings and provide technical recommendations to clients More ❯

level technical support at locations in the UK and Europe. A Member of the Team At Vertiv, you won’t just be a UPS Customer Service Engineer; you will be a valued member of the Vertiv Service Operations team. We are passionate about collaborating to reach and … exceed our clients' expectations. You’ll contribute your technical expertise, take ownership of situations, and support other UPS service team members with best practices and innovative solutions. Customer Focused Delivery We prioritise customer excellence as a fundamental value. This means that you are expected to respond to … all service calls professionally and on time while on duty. To deliver an outstanding customer experience, you must leverage your expert knowledge of UPS, batteries, power distribution, and site monitoring equipment. Additionally, you may be required to attend customer site meetings and provide technical recommendations to clients More ❯

level technical support at locations in the UK and Europe. A Member of the Team At Vertiv, you won’t just be a UPS Customer Service Engineer; you will be a valued member of the Vertiv Service Operations team. We are passionate about collaborating to reach and … exceed our clients' expectations. You’ll contribute your technical expertise, take ownership of situations, and support other UPS service team members with best practices and innovative solutions. Customer Focused Delivery We prioritise customer excellence as a fundamental value. This means that you are expected to respond to … all service calls professionally and on time while on duty. To deliver an outstanding customer experience, you must leverage your expert knowledge of UPS, batteries, power distribution, and site monitoring equipment. Additionally, you may be required to attend customer site meetings and provide technical recommendations to clients More ❯

responsive and effective partner. You will need to deliver following responsibilities: Provide ITMS relationship leadership for designated areas of the university. Ensure excellence in customer service, developing and managing service level agreements (SLAs) for the portfolio of directorate services, reviewing and adapting service levels to meet … stakeholder needs. Build strong customer relationships, contract with customers to ensure needs are understood and deliver against service standards Manage and facilitate formal requirement gathering, strongly aligned to wider University objectives and strategic framework, to ensure directorates delivery meets the needs of University Staff and Students. Undertake assessment … and evaluation of future business requirements, to recommend new or changed items in the service portfolio, and to advise the faculty or directorate of how to achieve the delivery of these requirements Be a credible member of senior leadership teams, supporting the development of strategic and operational plans, contributing More ❯

Trading Manager is responsible for driving sales and profitability through effective online merchandising, pricing strategies, and digital marketing optimisation. This role ensures a seamless customer journey, maximises conversion rates, and leads a small team to execute digital growth strategies. Role responsibilities 1. Trading & Merchandising Develop and execute online trading … using Google Analytics and other tools. Provide weekly/monthly trading reports with actionable insights across categories and channels. Use heatmaps, session recordings, and customer feedback to work with UI/UX teams to improve the user experience. 4. Customer Experience Optimization Work with technical and product teams … and technical teams to align on stock, promotions, and site updates. Foster collaboration between marketing, design, and tech teams for seamless execution. Coordinate with customer service to resolve customer pain points. Skills & Qualifications: 4+ years in e-commerce, online trading, or digital merchandising. 1+ years of team More ❯

some of whom operate in complex and demanding environments. You'll play a key role in monitoring, maintaining, and optimising network performance , ensuring seamless service delivery in a time-critical setting. What You'll Be Doing: Monitoring and reporting on network elements to ensure performance and stability. Processing customer service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation , including network diagrams and configurations. Supporting annual CryptoCrypto Key More ❯

CC&B Functional Consultant to join our digital transformation project in Abu Dhabi. The successful candidate will play a crucial role in merging two Customer Care and Billing (CC&B) systems, ensuring seamless integration and minimal disruption to business operations. Experience with Data Migration is key. This is a … systems merger. Design and configure CC&B solutions to meet business needs and project objectives. Collaborate with cross-functional teams, including IT, operations, and customer service, to ensure successful project delivery. Provide expertise in CC&B functionalities, processes, and best practices. Conduct system testing, validation, and troubleshooting to … a plus. Proven experience as a CC&B Functional Consultant in digital transformation projects, preferably within the utilities or telecommunications sector. Strong knowledge of Customer Care and Billing (CC&B) systems and their integration. Excellent analytical, problem-solving, and documentation skills. Exceptional communication, leadership, and stakeholder management skills. Ability More ❯

Ordinator At Glide, we're dedicated to providing leading, lightning-fast, and reliable connectivity solutions for students, residential developers, and businesses, supported by exceptional customer service. Glide is already the largest provider of managed internet services in the student accommodation and build-to-rent sectors, and we have a … Work, Life assurance, Quarterly values awards, Holiday buy-back Your role as a Resource Co-Ordinator Glides technology solutions and unwavering focus on customer experience transform the way people live and work, and you will be a critical part of that. A typical day might include: Scheduling each request … optimum engineer is assigned based on location and skills match for the task required. Optimising each engineers time wherever possible. Treating major outages of customer or exchange sites as a priority and rescheduling works around these occurrences. Resourcing all Glide installation requests received from Provisioning, ensuring optimised clustering of More ❯