8 of 8 Customer Service Jobs in Bedfordshire

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

commercial governance are essential to our success. This role sits at the heart of that foundation. Description As a Contract Administrator within our Customer Services department, you will play a key role in protecting revenue, ensuring contractual accuracy, and enabling smooth client renewals across a diverse and growing client … portfolio. You will own the end-to-end lifecycle of 200300 active client contracts, working closely with Customer Services, Customer Success, Sales, Finance, and Service Delivery teams. This is a fast-paced, detail-driven role that requires confidence, structure, and the ability to take ownership while knowing ...

develop practical skills while contributing to the delivery of reliable and efficient IT services across the organisation. Role Logging Support tickets on the Service Management tool and resolving assigned Service Analyst group tickets Maintain a high degree of customer Service for all support queries and adhere … service management processes To ensure that all requests for support are logged in the Service Desk ticket logging system. Promoting all self-service methods to customers Ensure that customers are kept up to date during the lifecycle of a ticket or a project task Make sure ...

processes. Accurate and timely documentation updates. Strong collaboration and communication across teams. Essential Skills & Attributes Logical and analytical problem-solving skills. Excellent communication and customer service skills. Ability to manage multiple priorities and projects. Strategic thinking and stakeholder management. Adaptability and responsiveness to change. Strong vendor relationship management. ...

processes. Accurate and timely documentation updates. Strong collaboration and communication across teams. Essential Skills & Attributes Logical and analytical problem-solving skills. Excellent communication and customer service skills. Ability to manage multiple priorities and projects. Strategic thinking and stakeholder management. Adaptability and responsiveness to change. Strong vendor relationship management. ...

learn, develop and a general enthusiasm for IT will likely be a good fit. Based onsite in Sandy, you'll naturally have outstanding customer service and communication skills and will supporting users across a range of technologies including Windows 11, O365, Local Network Support and the chance ...

Role & Company Overview Our client, a UK enterprise software company providing AI-driven automation that help organisations improve customer service and streamline digital processes, is recruitingfor anApplication Architect to join the team. You will deliverend-to-end technical solutions, support teams and clients, and drives process improvements. … customers with technical issues related to the overall solution and design Acts as mentor, developing the skills of less experienced colleagues, helping to enable customer implementation resource to ensure their approach is aligned with framework best practice guidelines Assists the technical product owner supporting all teams within the initiative ...

Role & Company Overview Our client, a UK enterprise software company providing AI-driven automation that help organisations improve customer service and streamline digital processes, is recruitingfor anApplication Architect to join the team. You will deliverend-to-end technical solutions, support teams and clients, and drives process improvements click ...