13 of 13 Customer Service Jobs in Bedfordshire

Field Service Engineer Our client, leading inspection machinery manufacturers, are seeking to add a competent, versatile Engineer to their Field Service team. Field Service Engineer - duties This broad and varied service role includes carrying out repairs, commissioning, calibration and upgrades of equipment at customer sites as well as providing remote technical support via phone and … email plus other related duties. Field Service Emgineer - requirements The position requires an Electrical/Electronics qualification (ONC minimum), ideally with experience in a field-based role. Well-developed customer service and communication skills are essential attributes along with an organised approach to working, the ability to problem solve and a full, current driving license. PLC programming … knowledge and an appreciation of PC hardware are advantageous. Field Service Engineer - salary Basic salary £35,000 - £38,000 OTE to £60,000 including bonus and overtime. More ❯

the performance of systems and make regular routine inspections of installed equipment, and take corrective avoidance actions to prevent wider problems. * Function as the point of escalation for the Service Desk for security-related tickets. * Analysis of weekly vulnerability scans and update relevant records. * Incident readiness and handling as part of the Computer Security Incident Response team (CSIRT). … IPS, Web and Email Gateways, security analysis tools, web security tools, next generation firewalls/UTMs) * A collaborator with excellent work ethic, communication skills and a professional who maintains customer-service based approach. * Ability to work independently while managing support to a high standard. * Strong problem-solving and analytical skills, with the ability to work under pressure. * Contribute … Specification: * Communication. Structures and conveys information and ideas effectively. Communicates to ensure they are understood by others, that they understand others and share information with colleagues at all levels. * Customer Focus. Understands what the customer needs and then works to exceed their expectations and meeting their individual needs. * Achieving results. Knows what needs to be achieved by when. More ❯

Troubleshoot and resolve a wide range of issues related to desktops, servers, cloud platforms, and networks Configure and deploy devices including servers, laptops, desktops, tablets, and Chromebooks Maintain accurate service desk records using Atera, ensuring timely ticket updates and resolutions in line with SLAs Escalate complex issues appropriately, maintaining clear communication with clients and internal teams Support client infrastructure … and PPE Essential Skills & Experience Previous experience in an MSP or IT services provider environment Solid troubleshooting ability across a range of IT systems and platforms Strong communication and customer service skills with a positive, can-do attitude Ability to work independently, manage priorities, and thrive under pressure Proficiency in Microsoft Office and basic networking concepts Desirable Skills More ❯

Troubleshoot and resolve a wide range of issues related to desktops, servers, cloud platforms, and networks Configure and deploy devices including servers, laptops, desktops, tablets, and Chromebooks Maintain accurate service desk records using Atera, ensuring timely ticket updates and resolutions in line with SLAs Escalate complex issues appropriately, maintaining clear communication with clients and internal teams Support client infrastructure … and PPE Essential Skills & Experience Previous experience in an MSP or IT services provider environment Solid troubleshooting ability across a range of IT systems and platforms Strong communication and customer service skills with a positive, can-do attitude Ability to work independently, manage priorities, and thrive under pressure Proficiency in Microsoft Office and basic networking concepts Desirable Skills More ❯

Troubleshoot and resolve a wide range of issues related to desktops, servers, cloud platforms, and networks Configure and deploy devices including servers, laptops, desktops, tablets, and Chromebooks Maintain accurate service desk records using Atera, ensuring timely ticket updates and resolutions in line with SLAs Escalate complex issues appropriately, maintaining clear communication with clients and internal teams Support client infrastructure … and PPE Essential Skills & Experience Previous experience in an MSP or IT services provider environment Solid troubleshooting ability across a range of IT systems and platforms Strong communication and customer service skills with a positive, can-do attitude Ability to work independently, manage priorities, and thrive under pressure Proficiency in Microsoft Office and basic networking concepts Desirable Skills More ❯

Working in a fast paced, constantly evolving environment, you will be responsible for providing a high level of customer service and hands-on support. This is a fantastic opportunity to join an ambitious company operating at the forefront of their industry, and play a key role in ensuring the successful delivery of a premium IT support service. Key … Expertise with Microsoft Active Directory, user profiles, security groups and permissions for MS Windows, Telephony (traditional, IP, Mobile), Connectivity's technologies (ADSL, UMTS, ISDN, WiFi), Behavioral skills required: Excellent customer-facing skills and interpersonal skills, Independent and pro-active thinking, Relationship builder both within the team and across the whole office, Personal resilience and able to complete projects in More ❯

Fire & Security Engineer - Service & Maintenance The Company: An established and fast-growing technical services provider, originally founded as an electrical contractor, now delivers nationwide solutions across Mechanical, Electrical, Fire & Security, Gates & Barriers, and Custodial Security sectors. With a focus on long-term partnerships and high-quality service delivery, the business continues to expand its presence across the UK. … The Role: The business is currently seeking experienced Fire & Security Engineers to join their Service & Maintenance Department on a full-time basis. The successful candidates will be responsible for carrying out Planned Preventative Maintenance (PPM) and responding to Reactive Call-Outs across a range of commercial and public sector clients. Engineers will be part of a structured on-call … fire alarm systems CCTV and intruder alarm systems Emergency lighting systems Access control and remote signalling systems (Redcare, Dualcom) Ensure all work complies with relevant British Standards Maintain accurate service records and documentation Deliver high standards of customer service during site visits Requirements: Strong technical knowledge and proven experience in the fire and security sector Ability to More ❯

level 2 ideal). Familiarity with Windows 10/11, Microsoft 365, Linux systems and basic networking. Good problem-solving skills and high attention to detail. Strong communication and customer service mindset. Ability to manage your time and multitask effectively. A strong work ethic for your tasks and helping others in the team where necessary. Desirable (Not Essential More ❯

required to assist customers and less-technical colleagues to identify the right products for the application and assist with design and specification. The Responsibilities include: Respond to and support customer requirements via phone and email Proactively follow up sales opportunities and leads via phone and email Respond to new sales enquiries, customers and referrals from suppliers Maintain a friendly … and helpful service to our trade customers Build relationships with customers and suppliers Assist customers and colleagues to identify the correct products for the application Assist with design and specification of sound, lighting and video systems Increase sales revenue where possible by up-selling as appropriate Support customer after-sales enquiries in liaison with customer service department Assist sales administration functions as appropriate Focus on both individual and company sales targets Visit customer and suppliers as necessary from time to time Attend on and off-site training from time to time to support and develop role About You A good basic level of education (i.e. schooling/further education) Strong degree of knowledge of More ❯

has built up. You will be driven to succeed and will also have the ability to work with a highly effective sales support team in order to maximise the service of the company. Be able to deal with new markets, growth areas, trends, customers, partnerships, services prospection, negotiation and commercial follow up of UK customers and branching out further … Sound experience in a sales environment is key and ideally from the following industries: Packaging, FMCG, Distribution or other relative industry. Strong technical and creative problem-solving skills. Excellent customer service skills. Good communication skills both written and verbally. Experience of closing and negotiation techniques. Adaptable and flexible on managing workload. . If you are interested in applying More ❯

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving … business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £30k basic salary, with OTE taking your total earnings … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯

options, private health care, and an 8% employer pension contribution, this company offers an exceptional environment for professional growth. Whether you're passionate about technical innovation or delivering exceptional customer service, this role provides the perfect platform to thrive. What You Will Do as Applications Engineer: Act as the main technical contact for customers, providing expert guidance and … support Deliver top-notch customer training and technical assistance throughout the lifecycle of the company's products Develop product demonstrations and practical application examples to showcase capabilities Maintain in-depth knowledge of the company's software and hardware, as well as third-party tools Participate in product testing and validation to ensure quality before market release Create and maintain More ❯

client's cutting-edge technology. What We're Looking For: While experience isn't essential, your drive, grit, and resilience are paramount. We're seeking individuals who: Possess incredible customer service skills and a natural ability to connect with people. Thrive in a fast-paced environment, demonstrating efficiency and a proactive approach. Are excellent communicators, both in writing More ❯