We want to hear from you! Air Partner are seeking a 1st line support analyst to join our friendly Bracknell office. Reporting to the Service Desk Team Lead , you will provide customer support to improve and maintain the technology performance for all of Air Partner’s Helpdesk activities … on Audio Visual and Meeting Room functions during client-based training onsite in Bracknell as a priority. You will support client requests as per Service Levels across all the areas of the group. You will be involved with the administration of new and departing users and ensuring that all … represent Technology, and will need to be focused, driven and curious. You Will: Understand and promote the technology framework in the daily role of service operations. Provide solution(s)/work around(s) to Incidents and Problems. Maintain accuracy of Technology data daily through due diligence and process. Attend more »
Bracknell, Berkshire, South East, United Kingdom Hybrid / WFH Options
Jam Management Consultancy
and established Senior Account Manager to join our global sales team. The Senior Account Manager serves as the single point of contact for all customer enquiries across their key accounts. The Senior Account Manager will find opportunities to increase sales and develop upsell opportunities by understanding the storm product … team and design/source training that will meet these requirements. Invest in the personal development of the team, continuously improving their soft skills, customerservice, technical skills and problem solving. Plan workload and colleague resource levels to meet customer and business expectations. Provide weekly reports/… updates on department activity and progress to management as required. Account planning Be responsible for all customer account management matters. Build and maintain relationships with your accounts, stakeholders and executive sponsors. Forecast and track key account sales metrics for business pipeline opportunities. Regularly determine upsell and sales opportunities through more »
Advanced Planning and Scheduling (APS), Manufacturing Operations (MOM), Quality Management (QMS) and Factory Automation solutions. Eyelit Technologies has delivered unmatched results for a global customer base in the manufacturing industry using cutting edge technology and advancements in AI, ML and optimization. MESTEC provides a suite of manufacturing management tools … including Manufacturing Execution Systems (MES), Manufacturing Operations Management (MOM). These tools are delivered as Software-as-a-Service (SaaS) and deliver rapid improvements to manufacturing KPIs such as labor productivity, product quality, production costs and delivery lead-times. What you will be doing : Support and maintain existing software … and customer solutions – working to maintain target ticket backlog, issue response and resolution and ultimately customer satisfaction Specifying, developing, and testing interfaces to third party systems – enabling efficient and effective on boarding of new customers Providing first and second line support to customers Interpret and analyse user requirements more »
Remain familiar with the user environment on all applications. Responding to client calls in a professional manner, providing solutions and advice where appropriate. Ensuring Service Quality levels are maintained. Ensuring all issues are handled in a timely manner. Reviewing outstanding issues, ensuring clients are kept informed of progress. Support … of detail and process orientation Analytical, structured, and logical in approach. Strong written and verbal communication skills of Agile methodologies, a plus Behaviors Strong customerservice background. Business acumen. Technical and analytical aptitude. High level of attention to detail. Team Focused. Excellent interpersonal and relationship building skills. Excellent more »
automated deployment, configuration, and upgrading of the infrastructure. Monitor, investigate and resolve incidents, test infrastructure, monitor security validation and constantly improve security. Provide excellent customerservice Create professional and detailed RCAs. The candidate: Hands on experience with Linux and Kubernetes Experience with any cloud - Azure, AWS, GCP Experience more »
to safety protocols and guidelines while working on-site. This field-based role requires travel to project sites for installation and maintenance. Provide excellent customerservice to clients. Requirements High school diploma or equivalent; relevant technical certifications are a plus. Proven experience as a Data Cabling Technician or more »
a chance to start an exciting career while earning a full-time wage. We are looking for individuals who are enthusiastic about providing great customerservice and would like a career in optics. You'll make sure everything runs as smoothly by looking out for little problems that … Duration 18 Months Positions Available 1 Closing Date Monday, 3rd June 2024 Start Date Monday, 24th June 2024 Desired Skills Communication skills Organisation skills Customer care skills Team working Initiative Qualifications Maths GCSE or equivalent, grade 9-4 (A*-C) (Essential) About the Employer SPECSAVERS OPTICAL SUPERSTORES LIMITED Specsavers … been a family business for over 35 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers. You’ll find us in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, employing over more »
Bracknell, Berkshire, South East, United Kingdom Hybrid / WFH Options
83zero Limited
Sales Development Representative Hybrid Are you passionate about delivering exceptional customerservice and driving sales growth? As a Sales Development Representative at our client's organisation, you will collaborate closely with our Marketing and Sales teams to convert leads into valued customers. You'll be instrumental in establishing … relationships with prospects who may not be immediately ready to make a purchase, maintaining engagement until they are prepared. Uphold data integrity in our Customer Relationship Management (CRM) system, ensuring accurate tracking of all information. Qualifications: Previous professional experience in a Sales Development Representative role/IT or Tech more »
Bracknell, Berkshire, South East, United Kingdom Hybrid / WFH Options
83zero Limited
Lead Qualification Representative Hybrid Are you passionate about delivering exceptional customerservice and driving sales growth? As a Lead Qualification Representative at our client's organisation, you will collaborate closely with our Marketing and Sales teams to convert leads into valued customers. You'll be instrumental in establishing … relationships with prospects who may not be immediately ready to make a purchase, maintaining engagement until they are prepared. Uphold data integrity in our Customer Relationship Management (CRM) system, ensuring accurate tracking of all information. Qualifications: Previous professional experience in a Sales Development Representative role/IT or Tech more »
Bracknell, Berkshire, South East, United Kingdom Hybrid / WFH Options
83zero Limited
Business Development Representative Hybrid Are you passionate about delivering exceptional customerservice and driving sales growth? As a Business Development Representative at our client's organisation, you will collaborate closely with our Marketing and Sales teams to convert leads into valued customers. You'll be instrumental in establishing … relationships with prospects who may not be immediately ready to make a purchase, maintaining engagement until they are prepared. Uphold data integrity in our Customer Relationship Management (CRM) system, ensuring accurate tracking of all information. Qualifications: Previous professional experience in a Sales Development Representative role/IT or Tech more »