14 of 14 Customer Service Jobs in Brighton

SaaS Customer Success Manager (UK)

Hiring Organisation
OneStream Software
Location
Brighton, East Sussex, UK
Employment Type
Full-time
CUSTOMER SUCCESS MANAGER Location: Hybrid, UK Employment Type: Full-Time Summary At OneStream we are redefining the future of finance with the goal of becoming the Operating System for Modern Finance. Our unified, cloud-based Corporate Performance Management (CPM) platform empowers organizations to optimize processes, make data-driven decisions … achieve unparalleled operational excellence. As a Customer Success Manager (CSM), you will play an Integral role in our mission to ensure every customer achieves their goals and becomes a referenceable success, you will oversee a portfolio of customers guiding them through their entire journey—from initial onboarding ...

IT Apprenticeship

Hiring Organisation
Baltic Apprenticeships
Location
Brighton, East Sussex, South East, United Kingdom
Employment Type
Advanced apprenticeships
Salary
£20,000
Support has spent over 15 years delivering world-class IT services and tailored technology solutions to businesses across the UK. Known for exceptional customer service, rapid response times, and long-term client relationships, the company continues to set high standards in managed IT support. They are looking … Skills and Knowledge Can work well within a team and independently. Passionate about IT and technology. Experience with PC components in there own time. Customer service experience. Ability to communicate well over the phone and face-to-face. Driving License. Grade 4 in GCSE Maths & Grade ...

Technical Customer Service Advisor

Hiring Organisation
Paxton Access
Location
Brighton, East Sussex, South East, United Kingdom
Employment Type
Permanent
days a year. Recognised as one of the Best Companies to Work for in the UK, by Best Companies. About the role Join our customer support team in Brighton where you will be the first point of contact providing advice and technical support to our UK customers. Our incredible … shifts are scheduled within these hours. What are we looking for? For you to be passionate about providing first class customer service and want to learn a diverse product range. Do what you do best and learn about our products and technology and confidently communicate with customers. ...

Help Desk Team Lead

Hiring Organisation
FluidOne
Location
Brighton, East Sussex, UK
Employment Type
Full-time
000+ customers, including 200 channel resellers, with IT and Cyber Security managed services underpinned by connectivity and communications solutions. A comprehensive managed service provider (MSP), FluidOne has in-house experts that specialise in providing solutions ranging from IT security and disaster recovery, to cloud hosting and Microsoft licence management. … enabler of innovation, FluidOne's vision is to lead the way in secure AI adoption, combining innovative Connected Cloud solutions with unmatched expertise and service, empowering businesses to thrive confidently in the AI era. The company consults with its customers to design solutions that complement their in-house ...

IT Onsite Technical Support Engineer (Brighton)

Hiring Organisation
Focus Group
Location
Brighton, England, United Kingdom
stuck in reactive fire-fighting mode. This is a proactive, strategic technical position where you'll combine hands-on problem-solving with service improvement initiatives. You're the technical authority for us on-site—managing everything from complex incidents to health checks, mentoring colleagues, and driving automation. Your … informed Support strategic client projects including migrations, deployments, and infrastructure improvements Build a knowledge repository that makes the entire team stronger Spot opportunities for service improvement and automation before issues arise Mentor other engineers and share your technical expertise generously What you'll bring to the table Core technical ...

IT Field Engineer

Hiring Organisation
Trident
Location
Brighton, East Sussex, South East, United Kingdom
Employment Type
Permanent, Work From Home
Field Engineer Location: Travelling to various client locations (Brighton-based company) Driving Licence: A full UK driving license is required Trident, a leading Managed Service Provider based in the Southeast, seeks a driven and dynamic professional to join our team as an IT Field Engineer . We seek … knowledge. As an IT Field Engineer, you will be traveling to our clients site as well as working remotely from our offices, providing outstanding customer service. This role requires a combination of expert technical expertise , problem-solving skills, and effective communication. A flair for customer service ...

Principal D365 CE Consultant

Hiring Organisation
Shape IT Recruitment
Location
Brighton, East Sussex, UK
Employment Type
Full-time
partnering with a leading Microsoft Solutions Partner that is expanding its Dynamics 365 Customer Engagement (CE) practice and is seeking a Principal D365 CE Consultant to play a key leadership role in delivering enterprise-scale projects. This is a senior, client-facing role for someone who enjoys owning solution … provide strategic guidance Support pre-sales activities when required Requirements Strong hands-on experience with Dynamics 365 CE Experience across modules such as Sales, Customer Service, Field Service, or Marketing Proven track record delivering complex D365 CE implementations Strong knowledge of the Power Platform (Power Apps, Power ...

Senior Software Engineer I, Flywheel Delight

Hiring Organisation
HubSpot
Location
Brighton, East Sussex, UK
Employment Type
Full-time
mission to help millions of organizations grow better. Our platform is used by businesses worldwide to manage their marketing, sales, service, and operations — and under the hood, our product is built to be flexible, secure, and empowering for both our customers and our own engineering teams. We believe … autonomy, curiosity, and building a workplace where everyone can thrive . Meet the Team: CS on Service Hub – Flywheel Group The Flywheel Group supports HubSpot's vision to build a product that powers its own teams — "HubSpot runs on HubSpot." This team builds the core experience that enables Customer ...

IT Support Apprenticeship

Hiring Organisation
Hero IT Support
Location
2ND FLOOR, THE LION BUILDING, CROWHURST ROAD, BRIGHTON, England
Employment Type
Advanced Apprenticeship
Salary
£18,000 a year
Support has spent over 15 years delivering world-class IT services and tailored technology solutions to businesses across the UK. Known for exceptional customer service, rapid response times, and long-term client relationships, the company continues to set high standards in managed IT support. Role Setting up client … networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service. This apprenticeship programme will provide you with everything you need to launch and develop your career in IT support. Afterwards, we’ll support ...

IT Engineering Manager

Hiring Organisation
Trident
Location
Brighton, East Sussex, England, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
allocation, utilisation, and performance reviews. Ensure compliance with ISO standards and company procedures. Drive efficiency improvements and support technical escalations. Maintain high security and service delivery standards. Contribute to strategic direction as part of the leadership team. Requirements: 3+ years in a line management role within professional services … project delivery. Strong communication, organisational, and troubleshooting skills. Ability to work under pressure and adapt to changing priorities. A passion for customer service and team development. Benefits: 25 days holiday + bank holidays (increasing with service). Access to training resources and wellbeing programs. Cycle-to-work ...

Account Executive - Unleashed

Hiring Organisation
The Access Group
Location
Brighton, East Sussex, UK
Employment Type
Full-time
your annual sales quota Exemplary presentation and communication skills across all levels of an organisation Advanced selling capability that showcases your commitment to strategy, customer relationships, negotiation and ability to close deals Technical ability to be proficient with Salesforce (our CRM system) Hold a valid UK driving license. What … software experience across multiple Access products transform how business technology is used. Access employs approx. 8,500 people, continuously driving product innovation and customer service excellence. At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this ...

Technical Customer Service Advisor

Hiring Organisation
Paxton Access
Location
Brighton, Sussex, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
At the heart of Paxton, we are innovators, we look for ways of harnessing new technology to provide better solutions for our customers. We're a global brand with nearly 40 years of experience, our ...

Senior Commercial Account Executive

Hiring Organisation
Zendesk
Location
Brighton, East Sussex, UK
Employment Type
Full-time
Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating our ambition by building products rooted in the belief that behind every interaction is an opportunity to make a human connection, increasingly powered by cutting … innovative strategies for account expansion. Own the entire sales cycle, from strategic new business prospecting through sophisticated negotiation and expertise closing. Manage and nurture customer relationships ensuring maximum satisfaction and retention, and promoting long-term strategic partnerships. Act as a strategic advisor to C-Suite and VP executives, articulating ...

Key Account Manager - PNY Consumer Products- UK

Hiring Organisation
PNY Technologies Europe & MEA
Location
Brighton, East Sussex, UK
Employment Type
Full-time
Description: We are looking for candidates to manage PNY key customers in the IT market in UK. A key objective is to establish quality customer communication that enables PNY to be the preferred supplier. The successful applicant will integrate with the UK team and be supported … visit customers and prospects as required. KEY RESPONSIBILITIES : Key responsibilities will include (but are not limited to the following): Achieving revenue targets Developing customer relationships Opening new customers Product sales to existing and new customers Managing range and promotional listings Customer business reviews Sales strategy implementation Contract ...