1 to 25 of 82 Customer Service Jobs in Bristol

Customer Service Team Leader 12 Month Fixed Term Contract Bristol/Hybrid (3 days per week in Bristol office) Up to £35,000 + Great Pension + Private Healthcare + 28 days Holiday + Hybrid Working + Progression + Great Personal Benefits Are you looking to join a … you will be provided with a brilliant package so you can enjoy your life inside and outside of work? This company offer a brilliant service and are the leading car leasing company within the UK. With a fantastic client base and working with some of the biggest brands out … team. In this role you will provide your expertise and knowledge as a Team Leader/Team Coach to the call handers in the customer service team/contact centre to try and enhance team members performance and increase results. The ideal candidate will be a confident, strong more »

Customer Service Assistant/Reception - Bristol, BS2 £11.44ph - Temporary - 2 days Immediate opportunity has arisen for this Student Accommodation based in Bristol for a proactive and enthusiastic Accommodation Assistant/Customer Service to provide front desk, admin and event support. Duties will include: Manage all student … related queries Sort deliveries Manage rent collection Provide Reception/Customer service assistance Manage, improve and update IT systems Support the Manager in all areas including marketing and sales Prepare reports and documentation Participate in face to face marketing activities Conduct room inspections The ideal candidate will have … skills Able to use own initiative Ability to handle sensitive issues Outgoing and happy member of the team Proven administration, reception and/or customer service experience IT literate (Ritz Rec Emp Bus more »

Super-Mare, Gloucester, Stonehouse £24,000 - £28,000 + Progression + Specialist Industry Training + 30 Days Holiday + Bonus Are you from a Customer Service or Account Management background looking to join a fast growing company that will invest in you with specialist training, facilitate the progression … go-to expert within your specialist industry. Established for over 40 years, this leading distributer of specialist electrical products has continued to expand their customer base to now supply products on a world-wide scale, in one of the most demanding industries globally. In this role you will be … will be being the point of for their clients, helping with orders, technical support and account management. The company offer fantastic training, so any Customer Service or Account Management backgrounds are encouraged to apply. This is a brilliant opportunity for an individual looking to launch a career within more »

Super-Mare, Gloucester, Stonehouse £24,000 - £28,000 + Progression + Specialist Industry Training + 30 Days Holiday + Bonus Are you from a Customer Service or Account Management background looking to join a fast growing company that will invest in you with specialist training, facilitate the progression … go-to expert within your specialist industry. Established for over 40 years, this leading distributer of specialist electrical products has continued to expand their customer base to now supply products on a world-wide scale, in one of the most demanding industries globally. In this role you will be … will be being the point of for their clients, helping with orders, technical support and account management. The company offer fantastic training, so any Customer Service or Account Management backgrounds are encouraged to apply. This is a brilliant opportunity for an individual looking to launch a career within more »

what we deliver for them. RedRock can boast an impressive delivery track record as a result of its unrivalled levels of impartiality, levels of customer engagement, levels of ownership and teams of excellence. Job Description - Trainee Recruitment Consultant - As a Trainee Recruitment Consultant, you will play a pivotal role … skills, and the ability to thrive in a fast-paced environment. You will be responsible for new business development, candidate sourcing, and providing exceptional customer service to clients and candidates alike. Principle Duties and Responsibilities: Relationship Building: Cultivate and maintain strong relationships with existing clients to understand their … candidates on relevant job opportunities and manage their expectations throughout the recruitment process. Offer support and guidance to candidates, including interview preparation and feedback. Customer Service Excellence: Ensure exceptional customer service is provided to both clients and candidates at all stages of the recruitment process. Respond more »

is an exciting role to join a growing, culture-led company where you will be responsible for providing technical end-user support, troubleshooting, and customer service to clients. The successful candidate will be an eager and enthusiastic professional with 2nd line experience supporting technologies like Active Directory, Azure … line support to end users within a variety of companies, engaging with them via chat, email, phone and portals Prioritise and progress tickets using service management tool, ensuring that they are completed in the agreed SLA Act as escalation point for 1st Line team and escalate 3rd line tickets … when required Provide project support when necessary Build an understanding of client base and deliver excellent customer service always The Candidate: Previous experience of providing technical IT support at 2nd line level Experience of managing a ticket queue, ensuring SLA’s are met in all instances Knowledge of more »

will provide technical support and be trained on CAD with future scope of career progression? This is a great opportunity for someone who is customer service focussed that is interested in design or engineering products that wants to start their career and be fully trained with great career … offering a great service. This is a great opportunity for someone to start their career within engineering. This role will suit someone with a customer service attitude and an interest in engineering or design looking for training. The Role: *Office based Monday to Friday, 37.5 hours per week … Providing Phone technical support and CAD Designs for customers *Lots of training and future career progression The Person: *Customer service focused background with an interest in engineering or design *looking for a long term career based role If you are interested in this role please click apply for more »

1st Line Service Desk | Up to £25k |Bristol The Company They are a rapidly expanding MSP based in Bristol that work with high street brands, charities and other well known businesses to provide high quality IT support services and consultancy. It is a fast paced and fun environment to … work in with plenty of room for progression. The Role You will be part of a the service desk team, dealing with phone calls, emails and all other communications are answered in an efficient and professional manner, this will help develop customer service skills. As well this … technical issues and to build, install and configure computer hardware. Requirements Valid UK Drivers license and car Minimum 1 year MSP experience Skills Exemplary customer service skills Prior service desk experience Office 365 Laptop/PC repair and diagnostics Even if you don't tick every box more »

of a team designed to better support our customers and colleagues, to help us ensure regulatory compliance and continuous improvement in the standard of customer service and housing management across the organisation. The Role: Lead and manage your team to deliver exceptional customer service to our … residents Be responsible for delivery and reporting of organisational performance against key indicators, including arrears, void loss, ASB resolution, and customer satisfaction Develop and facilitate team adherence to policies and procedures that deliver value for money and ensure compliance with best practice, regulatory and statutory requirements Lead on tenancy … Significant experience working in social housing, including management of a variety of tenures Experience of line management/leadership An ability to place the customer front and centre of service delivery while operating within legislative and regulatory requirements Knowledge of the legislative and regulatory framework underpinning the social more »

career journey as our Application Experience Specialist in Bristol on a full-time, permanent basis (37 hours per week). As part of our Customer Contact Services Department, you will be responsible for supporting the application process for both car dealerships and customers across phone, email, and live chat. … Ultimately, your role is to deliver an excellent end-to-end service to our customers. This is a varied role where you will have the chance to work with other areas of your team and the wider business. The shifts are based on a 4-week rotation … the company just around the corner! Communicator : You’ll be a wonderful listener for customers, meeting their needs by problem-solving, and taking a customer-focused attitude, putting their experience at the center of your thought processes. You’ll also communicate clearly with customers, dealers, and internal stakeholders, whether more »

as a keyholder for the property, carrying out facilities maintenance, maintaining equipment and keeping the premises clean and tidy whilst delivering a first-class service for customers booking the venue is required for a Schools Trust, based in Bristol, South West England. SALARY: £11.44 per hour + Benefits LOCATION … liaise with customers, delivering a professional and enjoyable leisure experience. Working as the Caretaker/Handyperson you will report to the Head of Business Service and will be responsible for holding keys to the Trust sites, opening and closing the facilities and managing bookings and equipment. The Caretaker/… Handyperson you will be passionate about delivering excellent customer service and delivering solutions to problems that may arise during bookings and available to work evenings and weekends. DUTIES Your duties and responsibilities as the Caretaker/Handyperson will include: Holding keys to the premises Opening the premises before more »

dealing with the Company. We are looking for a dedicated individual who can contribute to the success of the Technical Sales team, ensuring excellent customer service whilst maintaining high-quality standards. If you embody these qualities and are enthusiastic about contributing to a dynamic and friendly local company … Days +Bank holidays Benefits: Flexible working giving up to 2 flexi days per month Free Parking Private Health Care cash plan Job Description: Convert customer enquiries into manufacturing routes using company software Provide technical support services including product costing, route planning, master production details and product drawings; Estimate the … cost of producing the product to allow Sales to quote the customer; Assess production cost reviews to ensure manufacturing methods are fit for purpose and cost effective; Provide technical support to customers and suppliers including; advice, drawings, material specifications prototypes, sampling and on-site visits; Work with Resources to more »

Medical Field Service Engineer CT Computed Tomography and Surgical X-ray Imaging Systems £41K - £46K + Overtime (Earnings £46K - £55K) + Car + Excellent benefits package including Healthcare, Generous Contributory Pension Scheme and Full and Comprehensive Manufacturers based Product Training South West: Bristol, Taunton, Exeter and Plymouth ** An excellent … opportunity for an Electronic Service Engineer from a wide range of potential sectors, including ex HM Forces Radar & Weapons Systems Engineers (RAF, REME, Navy), Medical Engineers, X-ray and CT Service Engineers, Laboratory Engineers and engineers from other high value capital equipment backgrounds, to join a global market … leading manufacturer in sophisticated medical imaging systems, offering first class product training and unsurpassed opportunities for career development ** The Company – Medical Field Service Engineer, CT & X-ray Imaging Systems My client is a global leader in healthcare. This organisation’s impressive portfolio of products and fully integrated medical systems more »

Previous experience of providing technical IT support utilising D365 Experience of managing a ticket queue, ensuring SLA’s are met in all instances Excellent customer service skills Experience working with Azure DevOps is advantageous Proactive professional who enjoys delivering excellent customer service Collaborative mindset who is more »

in Core Tech support activities. Problem Solver : You are curious and questioning, always seeking solutions to improve processes and incident management. Minimum criteria: Strong customer service orientation with excellent stakeholder management skills. Strong attention to detail, with the ability to manage time and multiple priorities effectively. Ability to … assistance included. We're the largest car fleet operator in the UK, purchasing around 10% of all new cars sold in the UK. Our customer service has earned us an independently verified satisfaction rating of 9.8 out of 10. Our values are central to everything we do: We more »

Field Service Engineer, Medical Equipment **Excellent opportunity for Field Service Engineers from a variety of backgrounds including coffee machine, vending and white goods to join a market leading supplier of medical systems** Earnings of £40,000+ Including Overtime Overtime Paid Door-to-Door After 8 Hours Per Day … van Overtime Commission Pension 25 days holiday plus 8 public holidays Tablet and smartphone Fuel card Life assurance Private medical insurance The Role - Field Service Engineer, Medical Systems Following expansion this market leading company now seeks to recruit a technically motivated and customer focused Field Service Engineer … responsible for: Carrying out planned preventative maintenance, service and breakdown repair of medical systems Once fully trained, you will also provide after sales technical and commercial support Working within the healthcare market, you will be expected to offer the highest level of customer service, completing risk assessments more »

which are capable of wider sharing and collaboration across all customers. Key Responsibilities: Supporting the Managed Services team in ensuring Logiq meet their contractual Service Level Agreement obligations. Undertaking technical activities, operating, managing, securing, and optimising a cloud-based Microsoft 365 service portfolio, including client-specific, on-premises … SaaS platforms. Immediate administration and service support of a growing client & user base (currently c2,200 users, which we expect to exceed c3,000 during 2024). Enabling continual improvement through overseeing and supporting the life cycle of the technology platforms and implementing new capabilities. Design and implementation of … solutions in support of the delivery of technical components required in customer proposals. Essential Skills: Experience in a service orientated technology platform support capability. Proven experience in the design, execution, and optimisation of Office 365 & related services including: Microsoft Intune Microsoft SharePoint Online/OneDrive Microsoft Entra and more »

We have an exciting opportunity for a Proactive Service Operative to join our evolving team. We're always on the lookout for top talent to join our growing business. In fact, we never stand still, we work hard, make quick decisions and deliver to our ambitious goals every day. … of this role is to to ensure all our customers are connected with their parcel as soon as possible and are satisfied with the service they receive from our couriers. The role is responsible for delighting the internal and external customer in resolving the issues of “undelivered” & “delivery … disputed” parcels that have impacted the customer journey. You will do this by using a dashboard created by our CX team that will highlight any problems that need to be resolved on the same day so the parcel connects to the courier and prevents any claims or enquiries. The more »

We have an exciting opportunity for a Proactive Service Operative to join our evolving team. We're always on the lookout for top talent to join our growing business. In fact, we never stand still, we work hard, make quick decisions and deliver to our ambitious goals every day. … of this role is to to ensure all our customers are connected with their parcel as soon as possible and are satisfied with the service they receive from our couriers. The role is responsible for delighting the internal and external customer in resolving the issues of “undelivered” & “delivery … disputed” parcels that have impacted the customer journey. You will do this by using a dashboard created by our CX team that will highlight any problems that need to be resolved on the same day so the parcel connects to the courier and prevents any claims or enquiries. The more »

IT Service Desk Analyst - 2nd line IT Service Desk Analyst required to join a growing telecommunication solutions provider based in Bristol with multiple offices across the UK. As an IT Service Desk Analyst, you will be responsible for the day-to-day analysis and resolution of incidents … knowledge: 3+ years technical support experience Windows Desktop environments and Active Directory Strong Microsoft product knowledge Networking knowledge: LAN, VPN, TCP/IP Strong customer service skills This will be an office-based role located in Bristol. Due to the company's location, own transport will be required. more »

IT Support Engineer (1st Line) Salary: £21,000 to £25,000 Location: Bristol Responsibilities: * Deliver initial customer support for incidents and service requests, encompassing technical assistance for computer systems, software, and hardware pertaining to company-supported and military-grade computer applications and platforms. * Maintain accurate progress information for … each ticket on an internal service desk system, ensuring timely updates to guarantee users receive comprehensive IT support. * Address interactions via in-person communication, phone calls, email correspondence, or formal ticketing systems. * Appropriately categorize and redirect customer issues beyond the scope of first-line support to the relevant … team, whether internal or contracted from a third-party provider. * Employ troubleshooting skills to swiftly identify and resolve faults and issues. Required Skills: * Proficient customer service skills, adept at delivering exceptional service to all users. * Capable of effectively managing and prioritizing tasks within a fast-paced environment. more »

in the day to day operation in Change and Release Management. Experience of working in a complex multi-sourced environment. Excellent working knowledge of Service Management processes, with the ability to support process mapping and development, workflows, service measurement, new service/supplier on-boarding (incl. transition … of configuration management systems, such as insight, SNOW, BMC Discovery and SolarWinds Strong working-knowledge of ITSM tooling – preferably ServiceNow, BMC Remedy and Jira Service Desk. Ideally to be successful as a Change and Release Analyst you will have: 2 years change experience is essential and familiarity with release … is desirable ITIL V3/V4 Foundation or above qualification Clear communication and is articulate Customer Service orientated Sound like you? Please apply directly for more detail more »

in the day to day operation in Change and Release Management. Experience of working in a complex multi-sourced environment. Excellent working knowledge of Service Management processes, with the ability to support process mapping and development, workflows, service measurement, new service/supplier on-boarding (incl. transition … of configuration management systems, such as insight, SNOW, BMC Discovery and SolarWinds Strong working-knowledge of ITSM tooling - preferably ServiceNow, BMC Remedy and Jira Service Desk. Ideally to be successful as a Change and Release Analyst you will have: 2 years change experience is essential and familiarity with release … is desirable ITIL V3/V4 Foundation or above qualification Clear communication and is articulate Customer Service orientated Sound like you? Please apply directly for more detail more »

expert training team at Baltic Apprenticeships. A Typical Day in the Job: Troubleshoot and resolve incidents to support our customers on our various hosted service platforms. Escalate customer service incidents to our partner channels, ensuring key SLAs are maintained where applicable. Provide best practice recommendations and answer … an extra holiday! Pension scheme Table tennis and pool table in the office Regular team social events Desired Qualities, Skills and Knowledge: Be highly customer focused and able to provide excellent customer service. Be excited by new cutting edge technology and have a drive for learning. Excellent written more »

managers. Develop and implement streamlined office procedures and policies. Maintain a comprehensive inventory of office supplies and reorder as needed. Coordinate with vendors and service providers to ensure office maintenance. Maintain and update records and databases including HubSpot and CRM. Manage and co-ordinate emails to potential leads. Communication … communication skills with the ability to interact professionally at all levels. Respond promptly to inquiries and requests providing accurate information and assistance. Handle any customer concerns professionally and escalate issues as needed. Maintain confidentiality and discretion with sensitive information and inquiries. Must be fluent in English both verbally and … scheduling interviews. Maintain employee records and ensure adherence to HR policies. Maintain and update project timesheets. Create and maintain induction package for new employees. Customer Service Skills: Clarify and respond promptly to customer needs. Responds to requests for service and assistance. Provide solutions and support to more »