1 to 25 of 34 Customer Service Jobs in Bristol

thrilled to announce a fantastic opportunity for a permanent Software Customer Service Manager position located in Severn Beach, Bristol. In this role, you will act as a vital link between our Field Service Software Engineers and the Software Engineering team, driving the swift resolution of complex challenges … while fostering continuous improvement through effective training, knowledge sharing, and valuable customer feedback. Additionally, you will provide exceptional support for OIPT software to clients in EMEAI and to external OIPT staff (including Process and Service Engineers) globally. Key Responsibilities You will provide advanced software expertise and rapid escalation ...

growing UK-based technical distribution business is seeking a Customer Service Advisor/Account Administrator, to join a busy, supportive team within its operational support function. The organisation operates across multiple sites and continues to expand through sustained growth. Join a fast-paced environment where accuracy, communication … highly valued! Location: Bristol and commutable from surrounding areas including Newport, Downend, Kingswood, Fishponds, Bradley Stoke, Emersons Green, Staple Hill and Yate. This customer-focused role offers a starting salary of £27,000 per annum, along with an attractive benefits package. Standard working hours are Monday to Friday ...

services, telecoms, network, and cybersecurity. This includes on-site and remote work. The role also entails contributing to the efficient operation of the Service Assurance Team while maintaining exceptional customer service when dealing with customer challenges on the SAT desk or on site/remotely. … while delivering exceptional customer service to our customers. You will be required to travel and work flexibly, including overnight stays. Responsibilities: Represent the company with a high standard of professionalism, including appearance, attendance, timekeeping, and reliability. Establish and maintain relationships with key partners, ensuring we provide a unified ...

Customer Service Technical Representative Location: Bristol Who are Diligenta? Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform … existing employees, we drive a culture that is founded on positive change and development. Summary of the role Act as Technical Support to Customer Services, dealing with technical queries from administrators & customers. Individuals in this role will provide input to projects and review all procedural changes as well ...

campaign for positive change, provide personalised support, and create solutions that enable people to live independently. We're looking for an enthusiastic and customer-focused ICT Service Desk Technician to join our ICT team and help deliver reliable technology services that support colleagues across the organisation. About … Role As the first point of contact for ICT support, you'll provide technical assistance to colleagues, resolving incidents and service requests while delivering excellent customer service. You'll support a wide range of technologies, including Windows devices, Chromebooks, Microsoft 365, Active Directory, mobile devices, and network connectivity. ...

client in Bristol is looking for a new team member to join their Customer Support Team. Job Description: They are breaking the norm in the construction industry and have digital products that are bang on for an old industry. They need to grow their team to support their fast … growing customer base and want individuals who are able to deliver a fantastic, personal customer experience. They have the tools and the knowledge to ensure this role is enjoyable as much as their customers will enjoy having you on their side. Package: Generous basic salary Generous and flexible ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

delivery of efficient, responsive, and high-quality technical support to all users. The role oversees the day-to-day operation of the Helpdesk, manages service performance against agreed SLAs, drives continuous improvement in processes, systems, and customer experience, and leads, coaches, and develops the support team to ensure … effective prioritisation and resolution of incidents and service requests. Main Duties: Leadership, Team Management & Development Lead, mentor and manage in-hours and out-of-hours Helpdesk teams, setting clear objectives, responsibilities, KPIs, SLAs and performance standards to deliver consistently high operational performance and customer service. Monitor individual ...

Corridor) Salary: £35,000 Basic Additional Allowance: Guaranteed £2,500 per year payable monthly to cover unsocial travel hours Location: Home Based Reporting To: Service Delivery Manager About Workplace IT Workplace IT provides CAF Compliant Co-Managed IT Services and Digital Safeguarding to large Health, Social Care, Housing, Education … Public Sector organisations across the UK. As a Field (IMAC) Engineer, you will be responsible for delivering on-site technical services, installations, projects and customer onboarding activities across our client base. You will act as the face of Workplace IT Technologies, building trusted relationships with clients whilst ensuring ...

Service Desk Analyst - Bristol This is an exciting opportunity to work for a high-profile North Bristol based company who are looking to expand their Service Desk team which provides first class support to employees based across two offices. This is a busy and varied role providing technical … support on a variety of systems, answering support queries either onsite or via phone or email. In order to be considered for this Service Desk Analyst role we are looking for most of the following experience: Previous experience of working on an IT Service Desk/Helpdesk ...

FIELD SERVICE ENGINEER (ELECTRICAL BIAS) Job Title: Field Service Engineer (Electrical Bias) Location: South West Of England (Covers from Cardiff - Cornwall) Salary: £58,000 Shift: Panama Days And Nights Job Role of the Field Service Engineer An excellent opportunity has arisen for an experienced Field Service … electrical bias to join a well-established and growing business. This role is ideal for an engineer who enjoys working independently, travelling to customer sites, and providing first-class service on a variety of automated conveyor systems and material handling equipment. You will be responsible for carrying ...

notice, a full driving licence and access to a vehicle are essential . About the Role You will provide a professional and welcoming reception service, supporting patients, visitors, and staff while helping to ensure the smooth day-to-day running of our services. What We're Looking For Excellent … communication and customer service skills Good IT skills and confidence using computer systems Ability to work flexibly across multiple sites Reliable, organised, and able to work independently Full training will be provided, including training on specialist IT systems and local processes at each site. Join us and play ...

Maintain accurate documentation and update support tickets. Support technology rollouts, upgrades and improvement projects. Work closely with users to deliver a high level of customer service. The Right Candidate Will Have: Previous experience within an IT Support, Service Desk or similar technical support role. Strong troubleshooting skills across … hardware, software and basic networking issues. Experience supporting Microsoft 365 and Windows environments. Excellent communication and customer service skills. A proactive and organised approach to problem solving. The ability to manage multiple priorities effectively. Experience working within ITIL or structured support environments would be advantageous. A full ...

Circa £90,000 Company Car Phone, Laptop Holidays The Role - Business Development Manager, Biomedical Solutions Sales An account management role selling multi-vendor service contracts across biomedical, ultrasound and endoscopy product ranges Managing key customer accounts and developing strong customer relationships Identifying new business opportunities, ultimately looking … exceed area sales targets Extending the customer base by participating in relevant exhibitions and local events Assisting in analysing competitor activity, organising territory product presentations and taking responsibility for producing proposals and sales agreements. Your Background - Business Development Manager, Biomedical Solutions Sales To succeed in this varied and exciting ...

11689CA5 £40k per year + Bonus IBM i Service Desk Technical Consultant Milton Keynes/Hybrid £40,000 Are you an experienced IBM Power i (IBM i/AS400) Technical Consultant looking for your next challenge? Join our expert Service Desk team and support enterprise customers across finance … technical support for IBM i managed services customers Manage incidents through to resolution Support backups, HA, DR, patching and upgrades Proactively monitor and optimise customer environments Work closely with customers and internal technical teams to deliver exceptional service What we need from you: 4+ years’ experience ...

work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ...

Daily rate: £13.90 per hour. Role details: The Front of House Administrator is responsible for delivering a professional, welcoming and efficient front-of-house service as the face, acting as the first point of contact for colleagues, clients, visitors and suppliers. The role supports the smooth running … office environment by combining reception, visitor management, meeting room coordination and administrative support, ensuring a consistently high standard of service, confidentiality and operational effectiveness. Key Accountabilities Provide a professional and customer-focused front-of-house experience for all visitors, colleagues and stakeholders. Maintain a safe, secure and well ...

Daily rate: £13.90 per hour. Role details: The Front of House Administrator is responsible for delivering a professional, welcoming and efficient front-of-house service as the face, acting as the first point of contact for colleagues, clients, visitors and suppliers. The role supports the smooth running … office environment by combining reception, visitor management, meeting room coordination and administrative support, ensuring a consistently high standard of service, confidentiality and operational effectiveness. Key Accountabilities Provide a professional and customer-focused front-of-house experience for all visitors, colleagues and stakeholders. Maintain a safe, secure and well ...

Daily rate: £13.90 per hour. Role details: The Front of House Administrator is responsible for delivering a professional, welcoming and efficient front-of-house service as the face, acting as the first point of contact for colleagues, clients, visitors and suppliers. The role supports the smooth running … office environment by combining reception, visitor management, meeting room coordination and administrative support, ensuring a consistently high standard of service, confidentiality and operational effectiveness. Key Accountabilities Provide a professional and customer-focused front-of-house experience for all visitors, colleagues and stakeholders. Maintain a safe, secure and well ...

career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Maximise your chances of a successful application to this … Where will you be working? At M Group Energy, were enabling the energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. This role will be within ourMetering team, youll join the leading ...

training Flexible benefits allowance Private healthcare options Gym membership contribution Birthday off 28 days annual leave plus bank holidays Additional holiday with length of service Weekly fitness sessions Mental health and wellbeing support Monthly lunch clubs Quarterly social events Two international incentive trips every year Early finish every Friday … with professionals Strong work ethic Positive attitude Competitive mindset Resilience Desire to build a long-term career Previous experience in sales, hospitality, retail or customer service is beneficial but not essential. Apply Today Our client is interviewing immediately for their July 2026 Graduate Intake. If you're looking ...

connected devices Strong troubleshooting skills and a practical, can-do approach Excellent organisation and the ability to work independently Great communication and customer service skills A reliable, professional and detail-focused approach A full UK driving licence and flexibility to travel regularly Location : Bristol/UK | Contract : Permanent ...

technologies, and enhance system reliability and efficiency. Required Skills & Qualifications: Proven experience as a System Administrator or in a similar role. Strong commitment to customer service and high satisfaction levels. In-depth knowledge of Windows servers, networking, and cybersecurity. Familiarity with network protocols such as TCP/ ...

Diagnosing and troubleshooting mechanical, hydraulic, and electrical issues to ensure optimal machine performance. Performing routine inspections and preventative maintenance to minimize downtime. Providing exceptional customer service while working on-site at client locations across the South West region. Maintaining accurate service records and adhering to company … systems. A full UK driving license. Excellent problem-solving skills and the ability to work independently. A commitment to delivering high-quality workmanship and customer service. Day-to-Day Your typical day will involve: Starting your day at 8:00 AM and finishing at 4:30 PM, with ...

absence management. - Deliver appropriate training and ongoing support to management-level staff on the Time and Attendance system, to ensure system competence and self-service capability across the organisation Payroll & Operational Support; - Provide ongoing payroll support by ensuring all employee changes, new starters, and leavers are accurately processed … shift implementations, and configure these within HR and time management systems, to ensure system accuracy during periods of operational change Essential skills & Qualifications; - Excellent customer service skills and ability to interface with people at all levels. - Excellent verbal and written communication skills. - Self-motivation and ability to organise ...