1 to 25 of 33 Customer Service Jobs in Bristol

Bristol | Office-Based (5 Days Per Week) Up to £30,000 + Excellent Benefits Looking to build your career within a fast-growing Managed Service Provider? We're recruiting a Technical Support Associate to support customers across a range of IT services, helping resolve issues, coordinate support activities … deliver an excellent customer experience. This is an ideal opportunity for someone with experience in a Service Desk, IT Support, Customer Support or MSP environment who enjoys working with customers and wants to develop their technical and professional skills. What You'll Be Doing Acting ...

Senior Support Engineer ready to take the next step in your career? We're looking for a Technical Support Team Lead to lead a customer-focused support function within a growing managed services provider. This role combines people leadership, customer engagement and service improvement. You'll work … closely with customers, technical teams and senior stakeholders to ensure high levels of service delivery, customer satisfaction and operational performance. What You'll Be Doing Leading, coaching and developing a technical support team Managing customer escalations and service-related challenges Driving service improvements and operational ...

hour Contract: Temporary ongoing (minimum 6-month commitment) We are seeking a proactive and solutions-focused Helpdesk Coordinator to support order processing and customer enquiries, particularly relating to PPE products. This role requires strong communication skills, attention to detail, and the ability to work across multiple systems … fast-paced, multi-site environment. Key Responsibilities: Process customer orders accurately and in line with procedures Manage inbound and outbound customer calls relating to PPE products and general enquiries Act as a key point of contact between different sites to ensure smooth order flow and issue resolution Investigate ...

campaign for positive change, provide personalised support, and create solutions that enable people to live independently. We're looking for an enthusiastic and customer-focused ICT Service Desk Technician to join our ICT team and help deliver reliable technology services that support colleagues across the organisation. About … Role As the first point of contact for ICT support, you'll provide technical assistance to colleagues, resolving incidents and service requests while delivering excellent customer service. You'll support a wide range of technologies, including Windows devices, Chromebooks, Microsoft 365, Active Directory, mobile devices, and network connectivity. ...

role of Service Coordinator will be to provide exceptional levels of customer service to customers, and an administrational support to internal teams. Grafton Recruitment are delighted to be working with an established, global leading business for a Service Coordinator to join their team. The role … Service Coordinator will be to provide exceptional levels of customer service to business customers, and an administrational support to internal teams. The Role: Some of your responsibilities as a Service Coordinator are listed below: Administration and maintenance of PPE records Handle a variety of telephone queries ...

recruiting a Service Delivery Coordinator to join a busy service team, supporting customers and ensuring queries are resolved quickly and efficiently. Location: Bristol Contract: Temp ongoing Hours: Full time 8.30-5.00 one day hybrid Salary: £13.20 per hour Key Duties Manage and resolve helpdesk queries Investigate issues … maintain accurate records Input and manage data on internal systems Support admin, reporting, and month-end processes Provide excellent service via phone and email About You Strong customer service skills Highly organised with great attention to detail Confident communicator Good IT skills (Excel, Word, Outlook) [Service ...

Technical Account Manager - VoIP, SIP, CCaaS, Contact Centre Work at the forefront of Customer Experience (CX) Solutions. Leverage AI and modern technology. Future proof your career! REMOTE. UK ONLY. £50k-£60k plus bonus & benefits Our client is a market leader in Contact Centre and AI technology. They are partnered … with global FTSE corporations to provide innovative Customer Experience CX solutions. They are growing their Technical Account Management (TAM) team and looking for talented, enthusiastic and ambitious TAM's to join their global professional services team. If you are looking for an exciting job opportunity that will future proof ...

partnered with global corporations to provide innovative & secure unified CX solutions. The role of Senior Technical Account Manager is a technical support and customer management role. Helping with on-boarding, technical troubleshooting, and ensuring customer satisfaction, retention and ROI. You will work both independently and in concert with … Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs. This position is best suited to someone working in customer success ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

React , TypeScript , and GraphQL , with a strong grasp of backend fundamentals in Node.js . Have experience designing technical solutions involving APIs, database models, and service integration. Understand scalability, performance, and security across both frontend and backend. Enjoy working closely with product and design teams to build features that delight … retirement, according to The Institute for Fiscal Studies. We believe that the pensions industry is broken. Traditional providers, with their outdated products and poor customer service, have put people off saving. The world of work is rapidly changing and the pensions industry is falling further and further behind. ...

Security Specialist We are recruiting on behalf of a well-established, NSI Gold Approved Fire & Security company with a strong reputation for delivering exceptional service across commercial environments throughout the UK. Due to continued growth, they are looking to appoint a skilled Fire & Security Service Engineer to support … their expanding customer base across Bristol and the surrounding areas . This is an excellent opportunity to join a business that genuinely invests in its engineers, provides ongoing training and development, and offers clear opportunities for long-term career progression. The Role As a Fire & Security Service Engineer ...

industrial and public sector environments throughout the UK. This represents an excellent opportunity to join a growing business with a strong reputation for quality, customer service and employee development. The company continues to invest heavily in its engineers through ongoing training, support and career progression opportunities. … role is the variety of work, the investment in staff development and the opportunity to work with modern Fire & Security technologies across a diverse customer base. Engineers are trusted to manage their own workload while receiving strong operational support from an experienced management team. Salary & Benefits ...

Customer Operator Red Recruitment is recruiting a Customer Operator to join our client who offers CCTV and Alarm Services to other businesses. The ideal candidate will be reviewing CCTV footage and handling inbound and outbound calls as well as completing administrative tasks relating to the footage. This role … this role, please note the client will conduct credit checks and background referencing (for the past 5 years). Benefits and Package for a Customer Operator: Salary: £27,759 per annum Hours: 4 on 4 off, night shifts (7pm - 7am) Contract Type: Permanent Location: Whitchurch, Bristol Located near ...

umbrella £25.75 AN HOUR Role Overview The successful candidate will provide deskside support for incidents and service requests at the Bristol site, supporting a Wintel environment and HP laptop/desktop hardware. The role requires excellent technical troubleshooting skills, a strong customer-focused approach, and the ability … work independently within a fast-paced support environment. Key Responsibilities Provide deskside support for incident resolution and service requests. Support and troubleshoot Wintel environments, including HP laptops and desktop hardware. Diagnose and resolve hardware, software, and peripheral issues. Deliver excellent customer service through effective communication with technical ...

resolving hardware and software issues across desktop environments. * Supporting Windows 10 platforms, including configuration and support for mobile devices. * Managing support requests via service desk tools, ensuring timely resolution within agreed SLAs. * Maintaining operational and technical documentation to high standards. * Collaborating with third-line teams to support server … network infrastructure. * Providing excellent customer service and clear communication to end users. * Assisting with fault management, equipment swaps, and request fulfilment. What you'll bring: * Experience working in a service delivery environment with a focus on desktop support. * Strong knowledge of ITIL processes and second-line support ...

maximising resale performance across approximately 300,000 ex-lease vehicles sold annually into the used vehicle market. You'll work closely with Pricing, Customer Development, MI, Product and Technology teams to improve pricing decisions, optimise channel performance and identify opportunities to improve operational efficiency through scalable, insight-driven solutions. … operational value Identifying opportunities to improve resale performance, pricing effectiveness and channel allocation through data-led insight and analysis Working cross-functionally with Pricing, Customer Development, MI, Product and Technology teams to deliver scalable process and capability improvements Supporting improvements to stock selection and channel allocation logic Identifying opportunities ...

stakeholders 3rd Line Support Take ownership of escalated incidents and problems through to resolution Conduct thorough investigations and implement effective fixes Support the ICT Service Desk as a senior escalation point Networking & Systems Configure and deploy network hardware (routers, switches, wireless access points) Support core services including Active Directory … DHCP, and VPNs Assist with data handling and system optimisation General Duties Maintain high standards of customer service and communication Ensure confidentiality of sensitive information Undertake training, travel, and occasional out-of-hours work as required What We’re Looking For Essential Skills & Attributes Strong problem-solving ...

into the used car market. The Scheme has been providing affordable, all-inclusive motoring for over 45 years. We pride ourselves on delivering outstanding customer service, with an independent customer satisfaction rating of 9.6 out of 10. How we work We work in a hybrid way. That … should be left behind - We find solutions • We believe we must take the lead - We drive change • We believe everything starts with the customer - We care What we can offer you Pay: competitive salary, with a yearly discretionary bonus, based on your performance Holiday: 28 days ...

analysis, and applying this in the Finance domain, whether that's improving processes, uncovering insights through data, or playing a key role in shaping service direction. You bring initiative, curiosity, and professional maturity to your work, and you take pride in contributing to a high-performing team. Minimum criteria … work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ...

ground and have a disposition of confidence towards challenging technical feats, we want to talk to you. We’re currently looking for a Customer Support Specialist to join our team. The position is remote and available to anyone self-driven, and with the experience and capacity to contribute … responsibilities Effectively handles inquiries and requests from corporate and professional traders Continuously upgrade skill sets Lead by example to demonstrate full ownership of outstanding customer service Contribute to the positive customer support culture through active participation and support of the Bitfinex vision, initiatives, and objectives Cross-team ...

through outbound sales activity and relationship building. Managing the full sales cycle from initial contact through to quotation, negotiation and close. Developing long-term customer relationships and growing accounts for repeat business. Converting inbound enquiries into sales opportunities. Delivering exceptional customer service and building strong customer … targeted sales environment is essential. Strong communication, negotiation and relationship-building skills. A confident, resilient and positive approach to sales. The ability to understand customer needs and provide tailored solutions. Strong attention to detail and organisational skills. Good IT skills with the ability to learn new systems quickly. Experience ...

provider in the search for an experienced Fire & Security Engineer to join their growing engineering team in Bristol This role will focus on the service, maintenance, and repair of fire and security systems across a portfolio of commercial and retail environments. The successful candidate will join a well-established … opportunities for progression. Key Responsibilities for the Fire & Security Engineer Carry out planned preventative maintenance and reactive repairs on fire and security systems Service and maintain CCTV, fire alarm, and associated electronic security systems Respond to service and breakdown callouts within agreed response times Ensure all work ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … developing and winning new business opportunities while managing and expanding relationships within an existing portfolio of strategic customers. Working consultatively, you will uncover customer challenges, position innovative solutions, and drive meaningful commercial outcomes through Apogees extensive services portfolio. Key responsibilities include: Driving new business acquisition across strategic accounts ...

power of one of the world’s leading technology companies, giving our clients instant access to cutting‐edge innovation backed by market‐leading service operations. JOB DETAILS You will take ownership of developing and winning new business opportunities while managing and expanding relationships within an existing portfolio of strategic … customers. Working consultatively, you will uncover customer challenges, position innovative solutions, and drive meaningful commercial outcomes through Apogee’s extensive services portfolio. Key responsibilities include: Driving new business acquisition across strategic accounts and target sectors Developing and executing sales strategies that deliver sustainable revenue growth Managing complex sales cycles ...