Customer Service Jobs in Cheltenham

10 of 10 Customer Service Jobs in Cheltenham

IT Support Technician

Cheltenham, Gloucestershire, United Kingdom
Barnett Waddingham
as advised from time to time. Escalating IT issues where necessary to the IT Operations Team, IT Database Engineering and Software Development Teams. Logging, tracking and managing incidents and service requests using a ticketing system, ensuring timely resolution in line with SLAs. Performing routine maintenance and updates on IT/Video conferencing systems, including servers, networks, and workstations. Managing … and in-person We would love to hear from if you have: Previous experience in a similar role Excellent communication and interpersonal skills, with a focus on providing exceptional customer service. Demonstrate ability to troubleshoot and resolve technical issues efficiently. ITILv4 Foundation Certified or familiarity with ITIL practices and principles is advantageous. Relevant certifications such as CompTIA A+, Microsoft More ❯
Employment Type: Permanent
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AV specialist (G5)

Cheltenham, Gloucestershire, UK
University of Salford
but the reality is we do so much more than that! We explore new technologies, we strive to innovate whilst all along, placing a strong focus around improving the customer experience. Our ambition is that Salford will become the destination of choice for students who will have exceptional levels of employability when they graduate. Our three pillars of Digital … Strategy, Digital Delivery and Digital Service all work together as a key enabler for the University to achieve this. We are currently looking for someone to join Digital Services. As a team we are known for keeping the show on the road! We have a variety of expertise, including Desktop and Audio Visual Services, Applications Support, Data Centre and … Operations, Procurement and Asset Management as well as Technical Services for our student campus at MediaCityUK. The culture and ethos of Digital Service is directed towards collaboration with others to enable continual Service improvement and innovative solutions which deliver outstanding customer service. So what will the role involve? The role is designed to develop the Universities Audio More ❯
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Senior Service Delivery Specialist

Cheltenham, Gloucestershire, United Kingdom
QA Limited
management of their programmes and events. Raise issues that may impact the RAID log. Escalate risks to ensure appropriate action is taken to mitigate them. Deliver high levels of customer service to assist the wider sales team in developing strategic client relationships. Key Skills/Experience Required: Proficiency in Microsoft Office, including Excel (using VLOOKUP, pivot tables highly More ❯
Employment Type: Permanent
Salary: GBP Annual
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Are you looking for a Summer Temp Role?

Cheltenham, Gloucestershire, England, United Kingdom
Reed
Cheltenham-based client to recruit 20 enthusiastic Summer Temps! This is a fantastic opportunity for individuals from a variety of backgrounds, including: University students home for the summer Experienced customer service professionals seeking a short-term assignment Semi-retired individuals looking for a few weeks of engaging work Retail or hospitality workers eager to gain office-based experience … proactive in engaging with people Strong IT skills, particularly in Microsoft Office 365 (Teams, Outlook) Quick to learn new systems and processes High levels of literacy and numeracy Previous customer service experience is highly desirable Strong problem-solving abilities Role Overview: You’ll be handling inbound calls and assisting individuals with their placement applications.Full training will be provided More ❯
Employment Type: Temporary
Salary: £12.21 per hour, Inc benefits
Posted:

Ecommerce Operations Manager

Cheltenham, Gloucestershire, UK
Everpool
digital trading and performance reports. Provide technical assistance, when required, to our stores, regarding the online ordering system. Experience: Knowledge of ESP, CRM, EPR, PIM and GA4. Reviews/Customer Service/Loyalty/Site monitoring/Payment Gateways/A-B Testing Project management experience, with a willingness to multi-task and get things done. Strong analytical More ❯
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Programme Co-Ordinator

Cheltenham, Gloucestershire, England, United Kingdom
QA
management of their programmes and events. Raise issues that may impact the RAID log Escalate risks to ensure appropriate action is taken to mitigate them. Deliver high levels of customer service to assist the wider sales team in developing strategic client relationships. Key Skills/Experience Required: Great Microsoft Office - including Excel using vlook up, pivot tables highly More ❯
Employment Type: Full-Time
Salary: Salary negotiable
Posted:

Field Service Engineer - EPOS

Cheltenham, Gloucestershire, UK
Office Owls Recruitment Limited
or Electronic equipment and have clean driving license as the positons is field based. You don't need to have any EPOS experienceif you've worked in a field service role (even in a different industry), have a driving licence, and enjoy solving problems on the go, this could be your next big move. Attend customer sites to … install or swap out retail IT equipment Deliver great customer service and maintain a professional appearance Manage parts and stock from your company vehicle Complete all tasks to a high standard using our mobile job management system Support project rollouts and periodic training at HQ S SKILLS & EXPERIENCE CLEAN DRIVING LICENCE AND ACCESS TO A YOUR OWN VAN More ❯
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Technical Services Manager

Cheltenham, Gloucestershire, UK
Ecruit
improve our IT services. Ready to lead a team that makes a real difference in how our customers experience technology? Apply today and lets start the conversation. Key Responsibilities: Service Delivery Management: Oversee the day-to-day operations of the technical support team, ensuring all service requests are addressed within customer SLAs and maintaining high standards of … service delivery. Team Management: Lead, mentor, and develop the technical support team, providing guidance and support to enhance their skills and performance. Customer Facing Service Reviews: Conduct regular service reviews with customers to ensure their needs are being met and to identify areas for improvement. Complaints Management: Handle customer complaints effectively, ensuring timely resolution and … maintaining customer satisfaction. Upstream Reporting: Provide regular reports to directors on service performance, team activities, and any issues that need to be addressed. System Maintenance and Upgrades: Oversee regular system checks, updates, and maintenance to ensure optimal performance and security compliance. Project Management: Lead and manage IT projects, including system upgrades, migrations, and new implementations. Ensure projects are More ❯
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Learner Driver Trainer (Driving Licence Required)

Cheltenham, Gloucestershire, UK
My Four Wheels
to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone More ❯
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Infrastructure & Technology Big Data Java Developer Professional Cheltenham, GB

Cheltenham, Gloucestershire, United Kingdom
Avature
with the support of the architect and technical leader. Involvement in every step of the process, from design, development, testing release changes and troubleshoot where necessary, providing a great customer service. Drive key discussions with your stakeholders and analyze the current landscape for opportunities to operate and code creative solutions. Required education None Preferred education Bachelor's Degree Required More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:
Customer Service
Cheltenham
25th Percentile
£28,500
Median
£29,000
75th Percentile
£29,500