7 of 7 Customer Service Jobs in Cheltenham

Service Delivery Manager Location: Cheltenham, Gloucester This role appointment is dependent on the successful candidate holding or passing an appropriate level of Security Clearance Role: In your role you will provide day to day guidance, support and mentoring to a team of experts who are delivering on strategic objectives for our customers. Being a visible and trusted advisor within … the customer organisation, developing and maintaining strong relationships with senior stakeholders within our customer partnership to be the main pivot point within QA to create integrated working within multiple service lines. To setup and lead regular service reviews with your customers. Key Responsibilities: Develop and mentor new and existing team members Create and maintain project plans … appropriate action is taken to mitigate them Monitor project and programme outcomes in order to capture evidence of successful learning Initiate and drive process improvements Deliver high levels of customer service to assist the wider sales team in developing strategic customer relationships Skills/Experience Required: Record of successfully delivering projects and learning programmes Experience of a More ❯

Customer Success Implementation Specialist Full-time, Hybrid role (office based at least 3 days a week) Office base in Quedgeley, Gloucester What you’ll love about this role You will be joining a fast paced, multi award-winning, market leading Educational Technology Company based in Quedgeley, Gloucester. Avantis is a leading educational technology company focused on bringing immersive Virtual … to classrooms around the world. Our mission is to empower educators with innovative tools that inspire students, enhance engagement and improve learning outcomes. What will you be doing The Customer Success Implementation Specialist will play a pivotal role in supporting and coordinating the delivery of onboarding and training activities for our customers. You will help oversee the quality and … colleagues and support the Training Team Leader in implementing onboarding initiatives. This role is ideal for an experienced onboarding person equipped with supervisory skills while remaining hands-on in customer delivery. Key responsibilities will include Deliver high-quality bespoke onboarding and training sessions (online and onsite where required). Act as a mentor and first-line support for onboarding More ❯

by keeping mobile devices safe, updated, and accounted for. This is a perfect entry point for someone with no previous technical experience, but a genuine interest in IT and customer service, and a willingness to learn on the job. Youll receive full support and training from an experienced team as you build real-world skills in mobile device … management, asset control, and service operations. This role is office based 5 days a week in Cheltenham. What Youll Be Doing Provision, configure and support laptops, tablets, and phones across a secure estate. Sanitise, build, track, and distribute devices daily. Take ownership of incidents, service requests, and hardware refreshes (approx. 2,000 devices per year). Handle administration … youll bring: You dont need technical experience, just the right attitude: A real interest in IT, mobile devices, or technology. Comfortable communicating with various team members and dealing with customer services. Comfortable working in a structured, repetitive role with a solid focus on accuracy. Willingness to follow detailed processes and strict security protocols. Reliable, self-motivated and keen to More ❯

delivery of a new website. Maintenance and upgrade of existing website features. Convert Figma designs into responsive and user-friendly web applications. Collaborate with cross-functional teams, including IT, customer service and management to ensure seamless project execution. Ensure the security and integrity of the web application. Requirements: Strong proficiency in Angular and JavaScript/TypeScript. Proficient in More ❯

to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone More ❯

recruitment, ideally in technical or consulting roles (open to other sectors) Experience managing accounts with multiple hires Knowledge or interest in Defence, National Security, or Critical National Infrastructure Strong customer service skills and stakeholder management experience Resilient, driven, and thrives on success you love to win and wont give up easily Hard-working, loyal, and enthusiastic professionals Target More ❯

some knowledge/an interest in Defence, National Security or Critical National Infrastructure Experience managing Accounts with multiple placements made on them Hard working, loyal, enthusiastic professionals with fantastic customer service experience Team player with a 'can-do' attitude Target driven and sales focused Some mentoring/training/leadership experience Core working hours are 8.30am 5pm Mon More ❯