Customer Service Jobs in Cramlington

2 of 2 Customer Service Jobs in Cramlington

Technical Support Engineer

Cramlington, Northumberland, North East, United Kingdom
Central Employment Agency (North East) Limited
a dynamic and growing team in Cramlington. This role is ideal for a self-driven and highly motivated individual with a passion for troubleshooting, digital technology, and providing exceptional customer support. You will be responsible for offering technical assistance on a range of digital assisted living and connected care solutions, ensuring that customers receive prompt and effective support. Key … support to customers, responding to enquiries and resolving issues efficiently. Offer expert advice and guidance on digital and connected care solutions to both new and existing clients. Ensure all customer queries are handled within service level agreements (SLAs). Assist Field Engineers and external partners with troubleshooting and problem-solving. Diagnose and resolve technical faults, escalating complex issues … for quality assurance and reporting. Work collaboratively within the Technical Support Team to meet departmental objectives. Key Skills & Experience Previous experience in a technical support role is essential. Strong customer service skills, with a professional telephone manner, confidence, and patience. Excellent written and verbal communication skills. Ability to work effectively under pressure, responding to critical situations promptly. Strong More ❯
Employment Type: Permanent
Salary: £26,000
Posted:

Hospitality (Day)

Cramlington, Northumberland, United Kingdom
Maria Mallaband Care Group Ltd
Exclusive discount on Tastecard - dine out with up to 50% off total food bill Free criminal record checks Pension Scheme with Nest Flexible working patterns Cycle to work scheme Service recognition Training support and development opportunities Employee Assistance Programme Wellbeing support Discounted gym membership Benefits require completion of a 12-week probationary period before they can be accessed. Benefit … the following skills and values: Caring nature Strong communication skills Ability to work as part of a team and individually Flexibility and adaptability to residents' needs Experience in catering service in a similar environment is desirable but not essential Delivering prepared food from the kitchen to dining areas and serving meals in a friendly manner Ensuring refreshments are always … available Setting up tables, tidying work areas, and preparing food areas for next service to maintain hygiene standards Experience Experience working in a busy restaurant, hospitality, or catering environment Good communication and customer service skills to serve visitors and elderly residents effectively Team player, self-motivated, proactive, and flexible If you want to use your care experience More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: