Customer Service Jobs in Northumberland

2 of 2 Customer Service Jobs in Northumberland

Technical Support Engineer

Cramlington, Northumberland, North East, United Kingdom
Central Employment Agency (North East) Limited
in Cramlington. This role is ideal for a self-driven and highly motivated individual with a passion for troubleshooting, digital technology, and providing exceptional customer support. You will be responsible for offering technical assistance on a range of digital assisted living and connected care solutions, ensuring that customers receive … enquiries and resolving issues efficiently. Offer expert advice and guidance on digital and connected care solutions to both new and existing clients. Ensure all customer queries are handled within service level agreements (SLAs). Assist Field Engineers and external partners with troubleshooting and problem-solving. Diagnose and resolve … Work collaboratively within the Technical Support Team to meet departmental objectives. Key Skills & Experience Previous experience in a technical support role is essential. Strong customer service skills, with a professional telephone manner, confidence, and patience. Excellent written and verbal communication skills. Ability to work effectively under pressure, responding More ❯
Employment Type: Permanent
Salary: £26,000
Posted:

Digital Customer Advisor

Beadnell, Northumberland, United Kingdom
Back 2 Work Complete Training
Are you looking for a Customer Service position or wanting to kickstart your career in IT Tech? An IT support company is eager for an enthusiastic individual to join their friendly team, the chosen individual will provide a single point of contact to internal colleagues reporting IT related More ❯
Employment Type: Permanent
Salary: GBP 23,809 Annual
Posted:
Customer Service
Northumberland
Median
£32,851