Cramlington, Northumberland, North East, United Kingdom
Central Employment Agency (North East) Limited
in Cramlington. This role is ideal for a self-driven and highly motivated individual with a passion for troubleshooting, digital technology, and providing exceptional customer support. You will be responsible for offering technical assistance on a range of digital assisted living and connected care solutions, ensuring that customers receive … enquiries and resolving issues efficiently. Offer expert advice and guidance on digital and connected care solutions to both new and existing clients. Ensure all customer queries are handled within service level agreements (SLAs). Assist Field Engineers and external partners with troubleshooting and problem-solving. Diagnose and resolve … Work collaboratively within the Technical Support Team to meet departmental objectives. Key Skills & Experience Previous experience in a technical support role is essential. Strong customerservice skills, with a professional telephone manner, confidence, and patience. Excellent written and verbal communication skills. Ability to work effectively under pressure, responding More ❯
Are you looking for a CustomerService position or wanting to kickstart your career in IT Tech? An IT support company is eager for an enthusiastic individual to join their friendly team, the chosen individual will provide a single point of contact to internal colleagues reporting IT related More ❯
Are you looking for a CustomerService position or wanting to kickstart your career in IT Tech? An IT support company is eager for an enthusiastic individual to join their friendly team, the chosen individual will provide a single point of contact to internal colleagues reporting IT related More ❯
Newcastle upon Tyne, Northumberland, United Kingdom
partners to ensure our solutions meet the organisation s operational and strategic needs. Identification of risk and swift resolution of issues while maintaining excellent customer service. Improve our delivery through innovation, continuous improvement, and automation. We need you to have Experience/knowledge in the management of datacentres. An … hello to Virgin Money We re making great strides towards achieving our ambition of becoming the UK s best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power … of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer obsessed and work tirelessly to create positive experiences for our millions of customers and deliver on our purpose, Making You Happier About Money. Our customer centric culture means More ❯