16 of 16 Customer Service Jobs in Derby

hands-on engineer who enjoys solving technical problems and delivering outstanding customer service? Want to work for a company that genuinely values work-life balance? We're looking for an MFP Service Engineer to join our field-based Service team, installing, maintaining and repairing multifunction printers … across the Sheffield area. You'll diagnose and resolve faults, carry out preventative maintenance, install new devices, train customers, manage van stock, maintain accurate service records, and work closely with our call centre to meet service level agreements. You'll also escalate complex issues when required while delivering ...

Installation & Service Technician | Derby | Up to £35,000 + Vehicle and great benefits Are you the kind of person who enjoys being hands-on, solving problems, meeting customers and learning new technology? If so, this could be the perfect opportunity to join an innovative and growing business that … making workplaces safer across the UK. We are looking for an Installation & Service Technician to join a growing team in a newly created role due to continued business growth and increasing customer demand. This is a varied role that combines field-based installation work, customer support , product ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

payment (discounts on electronics, travel, clothing, home, fitness, wellbeing and more) Your Role As a Parts Sales Advisor , your duties will include: Responding to customer enquiries via telephone and email Identifying and supplying the correct replacement parts Using electronic catalogue systems and parts lookup software to locate components Processing … customer orders accurately and efficiently Liaising with internal departments to ensure prompt order fulfilment Building and maintaining strong relationships with trade and retail customers Providing excellent customer service in a technical parts environment Managing multiple enquiries while maintaining accuracy and attention to detail Requirements We would love ...

Installation & Service Technician | Derby | Up to £35,000 + Vehicle and great benefits Are you the kind of person who enjoys being hands-on, solving problems, meetingcustomersand learningnew technology? If so, this could be the perfect opportunity to join an innovative and growing business that is making workplaces safer … across the UK. We are looking for an Installation & Service Technician to join a growing team in a newly created role due tocontinued business growth and increasing customer demand. This is a varied role that combines field-based installation work, customer support , product setup , trainingdelivery and ongoing ...

industrial and public sector environments throughout the UK. This represents an excellent opportunity to join a growing business with a strong reputation for quality, customer service and employee development. The company continues to invest heavily in its engineers through ongoing training, support and career progression opportunities. Salary & Benefits … planned preventative maintenance across Fire & Security systems Carry out fault diagnosis, repairs and remedial works Complete small works and system upgrades Respond to reactive service calls and customer requests Ensure all documentation and service reports are completed accurately Requirements: Experience servicing and maintaining Fire & Security systems Strong ...

Customer Account Manager Location: Derbyshire (Office-based with occasional UK travel) Salary: 40-50K + Benefits We're working with a growing UK technology company operating within the defence and national security sector. Following continued growth, they're looking to appoint their first dedicated Customer Account Manager. … This is a newly created position that offers the opportunity to build and shape how customer relationships are managed across the business. Working closely with the Commercial Director, you'll become the trusted point of contact for a portfolio of key customers, ensuring they're supported throughout their journey ...

Location: Derby Salary: £200 per day - Inside IR35/Umbrella Standard hours: Monday to Friday 9am-5pm OVERVIEW We are looking for proactive and customer-focused SC Cleared Windows 11 Deployment Engineers to support users through a large scale deployment in Derby. ROLE As Windows 11 Deployment Engineer … providing hands-on support to users as they transition to Windows 11. Working in a team, you'll deliver a high-quality, white-glove service, ensuring minimal disruption and a smooth experience for all users. Deployments will range from one-to-one sessions, to classroom-style setups for larger ...

hands-on engineer who enjoys solving technical problems and delivering outstanding customer service? Want to work for a company that genuinely values work-life balance? We're looking for an MFP Service Engineer to join our field-based Service team, installing, maintaining and repairing multifunction printers ...

hands-on engineer who enjoys solving technical problems and delivering outstanding customer service? Want to work for a company that genuinely values work-life balance? We're looking for an MFP Service Engineer to join our field-based Service team, installing, maintaining and repairing multifunction printers ...

corporate benefits package. Account managers who prefer managing existing relationships over new business acquisition. Candidates looking for a relaxed entry-level position or structured customer service environment. Anyone who has not operated in a commission-driven, self-generated pipeline role before. Ready to Build Your Own Commercial Portfolio ...

Safety Technician, you will be responsible for testing, maintaining, calibrating and preparing a wide range of safety and survey equipment for both hire and customer use. You will also support customers directly and help ensure the workshop operates efficiently at all times. The equipment worked on includes: Abtec Tripods … Equipment About You Strong work ethic and team player Punctual, reliable and flexible Strong IT literacy and confidence using digital systems Good communication and customer service skills Motivated with a willingness to learn and develop Strong problem-solving ability Able to work well under pressure and as part ...

Trace Files and reporting Use both export and import dashboards timely Ensure accurate and timely billing Contribute to maintain good relationships and good customer service, with customers and suppliers Meet compliance at all times to regulations internal and external in accordance with government regulations Understand department process flow … Closing Date Friday, 14th August 2026 Start Date Monday, 24th August 2026 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Creative Initiative Non judgemental Patience Physical fitness Qualifications English ...

today the company has just over 150 full time members of staff. The company has won multiple awards for customer service and delivering the highest, exacting standards to their client base and now they need an Internal IT/Infrastructure/Governance Manager, to really delve into their ...

backups, antivirus and system performance to ensure business continuity. Maintain accurate documentation of systems, procedures, and support requests. Liaise with third-party suppliers and service providers when required. Ensure IT systems comply with company security policies and best practices. The Person Proven experience as an IT professional gained … . Experience in managing IT projects from conception to completion. Knowledge of ERP systems. Excellent troubleshooting and problem-solving skills. Strong communication and customer service abilities. Ability to prioritise workload and work independently. ...

Product Support Lead | Derby - Hybrid | Permanent | £Competitive Salary + Benefits Do you want to help shape the Future of Customer Support in a High-Growth Cyber Security Business... We're partnering with an innovative and fast-growing secure communications company at the forefront of hardware encryption technology. Based … best-in-class team from the ground up. About the role As Lead Product Support Engineer, you'll be the driving force behind customer support, combining hands-on technical expertise with the opportunity to shape and develop a scalable support organisation. Initially, you'll act as the technical lead ...