7 of 7 Customer Service Jobs in Derby

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

practical candidates who have some experience or interest in engineering and technology and who enjoy diagnosing and problem solving whilst delivering highest levels of customer service at all times. You will be willing to travel throughout the UK, working nights on a regular basis. (and receiving premium rates … professional team of engineers. You will be a determined and conscientious individual who enjoys diagnosing and solving problems whilst delivering the highest levels of customer service, and will essentially be willing to travel throughout the UK, working nights on a regular basis as required. Our client ...

Service Desk Technician - 1st Line SupportPermanent, Full-time (37.5 hours)Hybrid - Derby office and working from home £25,200 plus benefits Join our growing Service Desk team! Do you love problem solving and making technology work like magic? Our Service Desk team is the first line … defence for thousands of colleagues and internal customers across the UK - we’re looking for 2 Service Desk Technicians to join the squad. What’s the mission? You'll be part of the go-to team for IT queries, tackling hardware and software challenges, logging and resolving issues within ...

Service Desk Analyst - Level Up Your Technical Career The Opportunity Are you a natural problem-solver with a passion for technology? Whether you are looking to launch your IT career or you're an experienced professional seeking a new challenge, this is your chance to join a high-performing … Service Desk team supporting one of our global customers. This isn't just your standard "password reset" role. While you'll be the first point of contact, you will also dive into 2nd-line technical responsibilities, giving you a broader scope of work and faster professional growth. The Role ...

well as providing 24-hour emergency calls nationwide. Ability to problem solve and diagnose issues as and when they arise. Committed to providing excellent customer service. Ability to program a variety of PLCs using Ladder Logic, Function block or Statement List methods. Ability to program and configure SCADA software ...

high-pressure, time-sensitive delivery environments. This role operates across fixed go-lives, matchdays and peak trading periods where delivery quality directly impacts revenue, customer experience and reputation. Working closely with internal teams, third-party suppliers, and customers, the Project Manager ensures projects are delivered on time, on scope … will need to demonstrate that you are highly adaptable, a confident communicator and show a willingness to learn new things. Experience:- Delivering technology or service-based projects in a fast-paced environment. Managing multiple concurrent projects with competing priorities. Coordinating third-party suppliers or subcontractors. Use of project tracking ...

Leicestershire areas for a leading fire protection specialist. This is a brilliant opportunity for a Fire Systems Engineer with strong technical skills and a customer-first mindset to work across high-end commercial and industrial sites. Whether you're an experienced Fire Systems Engineer seeking a fresh challenge … spouse usage permitted) Full kit: PPE, mobile, laptop, test equipment, power tools 33 days paid annual leave Sick Pay, Pension, and Death-in-Service Cover GP app and Employee Assistance Program Comprehensive training and product-specific education Career development in a growing, forward-thinking company Fire Systems Engineer Role ...