21 of 21 Customer Service Jobs in Derby

with some travel Job Purpose: To champion and drive forward efficient operation support within the planning & dispatch team to achieve an exceptional level of customer support, service and care. To develop relationships with key influencers both internally and externally. To work as an integral part of the Service team to ensure a first-class customer service is always provided, whilst adhering to customer SLA's.Functions: Manage the day-to-day operations of the Planning & Dispatch team, with overall responsibility for all team administration. Drive operational efficiency through the implementation and optimisation of software solutions ...

Field Service Technician (Midlands) Location: Covering Birmingham to Sheffield Salary: £40,000 + Overtime + Bonus (OTE £50,000+) Hours: Monday to Friday, 08 30 The Company We are working with a leading provider of automated storage and retrieval solutions, delivering innovative systems that help customers maximise efficiency, productivity … range of manufacturing, engineering, aerospace, warehousing, and cleanroom environments, the business has built a strong reputation for delivering high-quality technology and outstanding customer support. The Role An exciting opportunity has arisen for a Service Technician to join a growing field service team covering the Midlands region. ...

hands-on engineer who enjoys solving technical problems and delivering outstanding customer service? Want to work for a company that genuinely values work-life balance? We're looking for an MFP Service Engineer to join our field-based Service team, installing, maintaining and repairing multifunction printers … across the Midlands area. You'll diagnose and resolve faults, carry out preventative maintenance, install new devices, train customers, manage van stock, maintain accurate service records, and work closely with our call centre to meet service level agreements. You'll also escalate complex issues when required while delivering ...

Field Service Engineer Location: Lockington, Derbyshire Contract: 6-month contract with the opportunity to go permanent About the Role We are seeking an experienced IT Field Service Engineer to support internal users across a geographically dispersed group of sites. You will be responsible for maintaining computer systems … networks, installing and configuring equipment, diagnosing hardware and software faults, and resolving technical issues both remotely and in person. This is a customer-facing field role, requiring regular travel between sites and a proactive approach to delivering excellent IT support. Key Responsibilities Provide field-based IT support across multiple ...

Closing Date Friday, 25th September 2026 Start Date Monday, 28th September 2026 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Team working Creative Enthusiastic Eager to learn Qualifications English GCSE, grade 5/C+ or above (Essential) Maths … your business. We work with clients of all sizes to ensure health and safety compliance and in an effort to raise standards. Our customer service commitments: We are committed to the highest standards of customer service and thus offer all our customers the following service ...

Liaise in a professional manner with each member of the team, providing relevant information Maintain a clear code of conduct and high standards of customer service in terms of dignity, respect and excellent customer service to all internal and external customers Training Business Administrator Level 3. … Closing Date Friday, 30th October 2026 Start Date Sunday, 1st November 2026 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Logical Team working Non judgemental Patience About the Employer TCG MEDICAL SERVICES LIMITED St Mark’s Medical Centre ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

proven background in business-to-business sales. You will be someone who thrives on building relationships and delivering value with excellent communication and customer service skills. Required skills and experience: Proven experience in a business-to-business sales environment, ideally selling solutions. Excellent communication and interpersonal skills. Ability … data to generate appointments and leads for sales colleagues across our full range of industry-leading training, food inspections, ISO management systems, and Quick Service Restaurant audit services to businesses across a range of sectors. The role will also provide support for colleagues with bids and tenders and direct ...

payment (discounts on electronics, travel, clothing, home, fitness, wellbeing and more) Your Role As a Parts Sales Advisor , your duties will include: Responding to customer enquiries via telephone and email Identifying and supplying the correct replacement parts Using electronic catalogue systems and parts lookup software to locate components Processing … customer orders accurately and efficiently Liaising with internal departments to ensure prompt order fulfilment Building and maintaining strong relationships with trade and retail customers Providing excellent customer service in a technical parts environment Managing multiple enquiries while maintaining accuracy and attention to detail Requirements We would love ...

Business Analyst. Key Responsibilities • Provide first-line support for ServiceNow users across the business. • Assist in the investigation and resolution of platform incidents and service requests. • Log, triage, and prioritise support tickets. • Monitor platform performance and escalate issues where appropriate. • Support platform testing, upgrades, and enhancement activities. • Assist with … development programmes to build ServiceNow expertise. • Collaborate with colleagues across technology and business teams to deliver excellent user support. Exposure To • ITSM (IT Service Management) • CSM (Customer Service Management) • CMDB • Asset Management • Knowledge Management • Service Portal • Integration Hub • Flow Designer • Reporting & Dashboards • Performance Analytics • Custom Applications ...

Maths and English at grade C or above (or equivalent) Business administration qualification Experience of working within a sales department Experience of working with customer databases PowerPoint More about the Sales Administrator role Provide general administrative support to the department to optimise the performance of all colleagues Produce weekly … procedures are understood and adhered to, and that mandatory training requirements are kept up to date Implement Vistry's continuous drive to deliver excellent customer service by advocating the customer journey and consistently exceeding customer expectations. Assist with any internal or external audit as required ...

through diagnostic tests and remote access will be your forte, aiming for a first-time resolution whenever possible. Deliver top-notch, professional, and friendly service to support our stellar reputation and aspire to be the very best. We'll equip you with the training and support needed to further … full-time position, that operates on a rotational shift basis covering 1 in 3 weekends on duty. Role highlights Swiftly respond to customer queries via email or phone. Expertly determine the best solution based on customer-provided issue details. Skillfully diagnose system errors and other technical challenges. Keep ...

help make a difference in the local community and join a friendly, supportive, and hard-working team. Applicants must have excellent communication, telephone, and customer service skills. Primary working hours - Variable, set between Monday to Friday between 08:00 and 18:30. Previous general practice experience is essential … Sensitive and empathetic in distressing situations Ability to work under pressure Other Qualities Essential Flexibility to work outside of core office hours Disclosure Barring Service (DBS) check Employer details Employer name Castle Donington Surgery Address 53 Borough Street Castle Donington Derby DE74 2LB United Kingdom Employer's website https ...

providing 24-hour emergency calls nationwide. Key Responsibilities: Ability to problem solve and diagnose issues as and when they arise. Committed to providing excellent customer service. Ability to program a variety of PLCs using Ladder Logic, Function block or Statement List methods. Ability to program and configure SCADA software ...

families and partner organisations. You will provide professional information, advice and support to managers and staff, helping to maintain effective information systems and excellent customer service. You will be responsible for the production, analysis and reporting of data , supporting local and national reporting requirements and contract monitoring. You will … Microsoft Office skills, particularly Word and Excel. You will have experience of managing and supervising others , organising meetings, producing reports and working with sensitive service user information. You will be confident communicating with colleagues, customers and external partners and able to build positive working relationships. You will need GCSE ...

corporate benefits package. Account managers who prefer managing existing relationships over new business acquisition. Candidates looking for a relaxed entry-level position or structured customer service environment. Anyone who has not operated in a commission-driven, self-generated pipeline role before. Ready to Build Your Own Commercial Portfolio ...

preventative maintenance and assist with the design and modification of existing systems. Support fault-finding, diagnostics and problem resolution. Contribute to delivering excellent customer service, ensuring issues are solved effectively and professionally. Travel across the UK and the republic of Ireland as required, including regular night work. Requirements ...

This is an exciting opportunity to join Refresco UK as a Customer Specification Technologist on a 6-month Fixed Term Contract. Reporting to the Specification & Artwork Manager, you will play a key role in ensuring retailer specifications are updated and compliant with the requirements of the Deposit Return Scheme … ahead of its implementation. Working closely with Technical, NPD, Commercial and customer teams, you will help ensure product specifications and artwork are accurate, compliant and delivered on time. Customer Specification Technologist 6 Month Fixed Term Contract Kegworth What's in it for you? Annual bonus Early Friday finish ...

driven sales professional looking to take the next step in your career? Do you thrive on building relationships, winning new business, and delivering exceptional customer service? If so, we'd love to hear from you. At Complete, one of the UK's largest business supplies and services providers ...

McCann are continuing to grow, we are looking to recruit a Scheduling Coordinator to support in planning and organising the workload of the Field Service Engineers. Are you someone with great organisational skills, and an uncanny grasp of the geographical landscape of the UK & Ireland? Our brand new vacancy … Scheduling Coordinator could very well be a fantastic fit for you! The Role The Scheduling Coordinator role is key to the delivery of service to our customers. Their role is dedicated to scheduling service visits for our field engineering teams, keeping customers informed and liaising the field engineers ...

This trainee role within an IT Support company offers a structured introduction to IT support and digital customer service. You will help support business users with everyday IT issues while building the foundation for a long-term career in the IT sector. Duties: Act as first-line support ...