12 of 12 Customer Service Jobs in Derby

broadband to homes and businesses across the UK. Offering lightning-fast speeds of up to 2000 Mbps, cutting-edge Wi-Fi 7 technology, outstanding customer service, and prices that are no more expensive than standard internet packages, our premium product is generating huge demand. The revolutionary full fibre … broadband and how it can transform their home or business Conducting in-home or in-business broadband consultations and upselling where appropriate Delivering exceptional customer experiences that build trust and wow potential customers Representing the company at local events and networking opportunities Becoming a true product expert (full training ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Experienced Administrative IT Assistant - Customer Connectivity – Major Accounts department Who we are: ALTEN, an engineering and technology consultancy, We are a leading Engineering and IT consultancy operating across 30 countries, making waves in all sectors: Aeronautics, Space, Defence, Security and naval, Automotive, Rail and mobility, Energy and environment, Life … customers' development strategies as well as their technological and sustainability transformation ALTEN Ltd is looking for an Experienced Administrative IT Assistant to join our Customer Connectivity – Major Accounts department in Derby, UK. This is a fantastic chance to be part of a fast-growing company with strong core values ...

looking for 2 Service Desk Analysts to join the successful IT support team within the NatWest Group providing First line technical support to a user base of over 65,000 colleagues. You will be part of a diverse team who are at the forefront of the Banks digital strategy … skills and questioning techniques - Obtain both technical information and business impact to minimise downtime to colleagues The Skills you will need: - A passion for customer service - Ability to flex your communication, both written and verbal - Previous service desk experience and understanding of working ...

looking for a commercially minded Senior Marketing Analyst to join our Customer Insight team. Working in a multi brand EMEA department, you'll engage with advanced customer databases that uniquely links online and offline behaviour, enabling true end-to-end customer journey understanding and more effective communication … planning. By translating complex data into clear, actionable insight, you'll support marketing strategy, financial planning, and customer experience improvement across the business—playing a key role in how we understand and engage our customers in a fast-changing digital landscape. Key Responsibilities As part of the Customer ...

delivery of military and industrial capability. What's In It For You 26 days holiday per year (excluding UK bank holidays), rising with long service All IT equipment necessary for your role and support for office equipment in your home is provided Life Assurance Free access to learning … Recognition Reward Scheme Travel across the UK with regular overnight stays Requirements Essential A proven record of developing client relationships, maintaining high levels of customer service and delivering excellent quality training to customers Sound experience in undertaking a training needs analysis and designing/developing suitable training material ...

date while working with a wide range of clinical, operational and digital stakeholders. Main duties of the job To provide a comprehensive administrative support service to the Digital Projects Team and wider Digital and Data Services department. To provide a full co-ordination and administrative service … support of meetings Maintenance of accurate and timely records keeping Desirable Experience of working with project management software and platforms Interpersonal Skills Essential Excellent customer service skills demonstrating understanding of requests and timely responses Disclosure and Barring Service Check This post is subject to the Rehabilitation ...

driving licence and a car) Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase … client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £26k basic salary ...

alarms, and access control systems Working across both commercial and domestic sites Fault finding and system diagnostics Delivering a high standard of workmanship and customer service Managing your own workload within a local patch What We're Looking For Experience working on CCTV, intruder, and/or access … control systems Ability to carry out both installation and service work Strong fault-finding skills Good communication and customer-facing approach Full UK driving licence This role is ideal for an engineer who wants to stay local, reduce travel, and work in a business that invests ...

procuring, maintaining, and reporting over a wide range of sites and sub-systems. Someone who enjoys diagnosing and problem solving and is committed to customer service. Willing to travel throughout the UK, working nights on a regular basis. Have a full UK driving licence or be working towards obtaining ...

career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling … internal and external stakeholders have supplied the right information on time. Youll create clear, insightful milestone and progress reportsboth scheduled and ad-hocwhile keeping customer trackers and databases fully up to date. Youll also provide essential data for subcontractor meetings and team briefings, and support the delivery teams with ...

years and over. The role: As a ServiceNow Senior Technical Consultant you will be part of an innovative team, working to develop world class customer solutions using the ServiceNow platform. Provide technical consulting services to clients; contribute to the design and delivery of technical solutions including customizing package-based … development preferably in a consulting environment. Scripting skills such as JavaScript, HTML and XHTML, XML, CSS, AJAX, AngularJS highly advantageous An understanding of Service Management concepts, delivery assurance principals and procedures. A high level of knowledge of the ServiceNow application and ideally experience of building custom applications and integrations ...