22 of 22 Customer Service Jobs in Derby

more than one IT Support Engineer, for our growing busy Managed IT Services team! Both are exciting and busy roles, with varied activities, supporting customer end users and systems. Depending on skills, you might be more desktop support orientated, or have a wider IT Support Engineer role, covering MS … Cloud, Networks, Backups and Servers and Cyber Security. You will be a very customer focused IT Support Engineer, willing to grow your skills, in width and depth and who can take the lead in support fault fixing and support call completion. You'll be used to providing a caring … and professional experience to our Clients and users. We've been rated in the Top 50 Best Managed Service Providers in the UK.We're a skilled team, with a caring, friendly approach to our customers. We have a very customer-centric culture, focusing on delivering excellent service More ❯

strategic growth, and regulatory compliance. This key leadership role includes managing transportation operations, vendor relations, and route optimization while leading a team to drive service quality and customer satisfaction. Hours of Work : 08;00-16:30 Key Responsibilities : Strategic Planning & Operations Management Develop and execute strategies for efficient … freight operations across multiple sites. Optimize transportation routes and schedules to maximize efficiency and cost-effectiveness. Coordinate the movement of goods to meet customer delivery requirements. Oversee day-to-day operations to maintain high service levels and satisfaction. Team Leadership & Management Lead, mentor, and develop teams including managers … strong relationships with carriers, logistics providers, and vendors. Negotiate contracts to achieve the best balance of cost and service. Monitor carrier performance and enforce service agreements. Network Optimization Continuously analyse and enhance the freight network for cost control, speed, and sustainability. Implement and oversee advanced technology for route optimization More ❯

distributors, and customers both remotely and in-person, with job specific details utilizing sound engineering principles. Provides on-site field supervision to support key customer projects. Manages and initiates the creation of technical collateral to support the commercialization of new system introductions and existing business. Assists in the design … and evaluation of optimized and customer-specific systems. Coordinates product testing and system certification conducted at independent test labs. Conducts training seminars for new salespersons, distributors, customers and industry professionals. Attends industry meetings and participates in associations involved with the development of codes and standards that create demand for … Products. Responsibilities: Alkegen Values - the candidate is expected to perform the duties whilst Living the Alkegen Values. The Application Engineer provides engineering, design, technical service, and customer support for the sale of TEM products. This role provides technical expertise to internal and external company resources by providing recommendations More ❯

months (Fixed term) Type: Full-Time | Permanent Sector: IT/Digital Services Healthcare Are you an experienced IT professional with a passion for customer service and a knack for hardware and software deployment? We are working with a dynamic NHS Trust in the South East to find a … a range of IT hardware in line with NHS standards. Provide on-site and remote support post-installation to resolve any technical issues. Use service management systems (Hornbill, SCCM, SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. … Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. Knowledge of Windows 10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customer service More ❯

Engineer Location: Derby Salary: £30,000 Are you a tech-savvy problem solver with a passion for helping businesses thrive? Join our clients Managed Service Provider (MSP) as an IT Support Engineer and be part of a dynamic team that delivers top-tier IT solutions to a diverse range … and configure new hardware and software solutions Assist with cybersecurity measures and best practices Work with senior engineers on complex technical projects Deliver excellent customer service and ensure timely resolution of issues What We're Looking For: Proven experience in IT support or helpdesk roles (preferably in an … networking, and cloud technologies Excellent troubleshooting skills and a proactive mindset Ability to multitask and prioritize in a fast-paced environment Great communication and customer service skills Relevant IT certifications (e.g., CompTIA, Microsoft, Cisco) are a plus What We Offer: Competitive salary and benefits package Career growth opportunities More ❯

at a number of co-working sites across the UK. The ideal candidate will have strong technical skills, excellent problem-solving abilities, and a customer-focused attitude. Key Responsibilities Install, configure, and test IT hardware, including computers, servers, networking equipment, and peripherals. Install and maintenance of Paxton access control … of Cathexis CCTV Familiarity with software deployment tools and troubleshooting techniques. Ability to read and interpret technical documentation and network diagrams. Excellent communication and customer service skills. Strong attention to detail and ability to work independently or as part of a team. Valid UK driving license and willingness More ❯

well as providing 24-hour emergency calls nationwide. • Ability to problem solve and diagnose issues as and when they arise. • Committed to providing excellent customer service. • Ability to program a variety of PLCs using Ladder Logic, Function block or Statement List methods. • Ability to program and configure SCADA software More ❯

flow and process automation. Lead the implementation and customization of Salesforce CPQ (Configure, Price, Quote) solutions to streamline sales processes. Provide expertise in Salesforce Service Cloud or Commerce Cloud to optimize customer service operations or e-commerce capabilities. Configure Salesforce to meet business requirements, including workflows, validation More ❯

ITV, TalkTalk, and Boohoo streamline their finances-and now they're growing their team. If you've worked in any kind of sales-retail, customer service, estate agency, you name it-and are looking for a step into the tech world, this could be for you. You'll … Paid volunteering days and support for causes you care about Who You Are You've had at least 6 months in any sales or customer-facing role You're motivated, curious, and keen to learn You like talking to people and explaining things clearly You want to grow your More ❯

Directors. Willing to work at other LSTC or Client Offices as required. Contribute within the Company to our Health and Safety culture. Deliver exceptional customer service to all customers. Build an outstanding working relationship with LSTC teams and Clients. Core activities take place in an office environment. Qualifications More ❯

procuring, maintaining, and reporting over a wide range of sites and sub-systems. Someone who enjoys diagnosing and problem solving and is committed to customer service. Willing to travel throughout the UK, working nights on a regular basis. Have a full UK driving licence and valid passport. Have no More ❯

D365 across the business? If so, please read on. About your new Company: Join a prestigious client recognized for its commitment to excellence and customer-centric approach. As a leader in their industry, they have a dedicated, high performing CRM team that you will be leading to enhance their … digital capabilities and provide exceptional service to their valued clients. Your new role: As a the Technical Lead you will play a pivotal role in the CRM team, you will shape the future of Dynamics for the organisation. Working with Architects and Developers to set the future strategy of … exciting areas of tech. What you'll gain: Chance to have strategic ownership of a well-established Dynamics platform, with the following modules Sales, Customer Service and Marketing Improve and grow your knowledge with Ai as you work on Ai strategy with the business Your role will make More ❯

Sicon) is particularly desirable. Crucial to all applicants will be enthusiasm, ability to work as part of a team and a good work ethic. Customer service is very important to our company, so a customer-first attitude and a strong desire to produce quality projects are also More ❯

assist in preparing reports for sales performance. • Learn and apply sales strategies, techniques, and CRM software to manage leads and client interactions. • Provide exceptional customer service and support to existing clients, ensuring satisfaction and long-term relationships. Key Details Vacancy Title IT Technical Sales Apprentice Employer Description Wise … develop their skills while balancing work commitments. Learning Provider LEARNING FOR FUTURES LTD Skills Required Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Team working, Initiative Apply Now More ❯

licence is required for the positions ** In return, aside from working with a genuinely professional and dynamic team committed to the highest levels of customer service and satisfaction, you will benefits from a comprehensive and generous benefits package that includes flexible and hybrid working along with real scope More ❯

practical candidates who have some experience or interest in engineering and technology and who enjoy diagnosing and problem solving whilst delivering highest levels of customer service at all times. You will be willing to travel throughout the UK, working nights on a regular basis. (and receiving premium rates More ❯

assist in preparing reports for sales performance. Learn and apply sales strategies, techniques, and CRM software to manage leads and client interactions. Provide exceptional customer service and support to existing clients, ensuring satisfaction and long-term relationships. Training Training: An apprenticeship includes regular training with a college or More ❯

over 25 years. Pedigree: Acquired by Databarracks in Dec 24 - award-winning, industry pioneer of IT resilience and continuity managed services Values: Obsessed with customer service. Team focussed. Innovation driven Your Background/Skills: Sales, Team Leadership, Sales Strategy, Sales Development, Coaching and Mentoring, SDR Coaching. SDR High Performance More ❯

Our client is a growing full fibre provider, in this role you will be the first face that the customer will see, you'll be reaching out to the public at a community level, not just selling a product but a service and a solution that will benefit … become experts in their field. Useful backgrounds include Sales Executive, Sales Representative, Account Manager, Sales Consultant, Account Executive, Retail/Utilities Sales or any Customer Sales role. You will enjoy direct selling and finding solutions for customers. You will be astute, confident, professional, polite and happy working individually and … excellent training given). Network, host and contribute to events in your area. Exceed your own sales targets. Build trust and best practices and customer service. Deliver the company's KPIs. Key Requirements 5 days a week Able to work alone and in a team B2C sales experience Field More ❯

to company growth. They operate from two depots across the Midlands, we have built a reputation for providing high-quality equipment to a diverse customer base, including construction, civil engineering, agriculture, mining, quarrying, forestry, landscaping, and materials handling industries. Mobile Plant Engineer - Derby Job Overview Respond to breakdowns at … customer sites, diagnosing faults and performing necessary maintenance or repairs on plant equipment. Service, repair, and maintain a variety of plant and construction machinery. Travel to customer locations as required. Ensure all work complies with manufacturer guidelines and industry standards. Adhere to health and safety regulations while … delivering excellent customer service. Opportunities for overtime, training programs, and performance-based bonuses available. Mobile Plant Engineer - Derby Job Requirements Previous experience as a Mobile Plant Engineer, Plant Fitter, Plant Technician, or Plant Mechanic. Hands-on experience with plant machinery, including excavators, diggers, rollers, and dumpers. Within commutable distance More ❯

over 25 years. Pedigree: Acquired by Databarracks in Dec 24 - award-winning, industry pioneer of IT resilience and continuity managed services Values: Obsessed with customer service. Team focussed. Innovation driven Your Background/Skills: Sales, Contract Renewals, Upselling, Crosselling, Client Relationship Management, Sales Strategy, Customer Success. Sectors: IT … Targets: Deliver results that speak for themselves! Consistently exceed monthly, quarterly, and annual quotas with your drive and determination. Inspire Advocacy & Referrals: Create amazing customer experiences that fuel glowing testimonials, success stories, and invaluable word-of-mouth referrals. Stay One Step Ahead: Keep a finger on the pulse of … may contact you by email, text or telephone. This processing is conducted lawfully on the basis of our legitimate interests. We use third party service providers in order to process your application swiftly and securely and to keep you updated. Please refer to our Data Privacy Policy & Notice for More ❯

over 25 years. Pedigree: Acquired by Databarracks in Dec 24 - award-winning, industry pioneer of IT resilience and continuity managed services. Values: Obsessed with customer service. Team focused. Innovation driven. Your Background/Skills: Sales, Team Leadership, Sales Strategy, Sales Development, Coaching and Mentoring, Relationship Management, Customer Success. … bar high and then crush it. Consistently hit your numbers, whether it's a monthly, quarterly, or yearly goal. Cultivate Advocacy & Referrals: Turn great service into great stories. Create experiences that leave clients raving about you, inspiring referrals, testimonials, and even case studies. Stay Ahead of the Curve: Be More ❯