17 of 17 Customer Service Jobs in East Anglia

FRENCH SELECTION (FS) French speaking Customer Service Advisor Location: Cambridge Salary: up to £28,000 per annum (depending on experience) Ref: 4283SF1 To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4283SF1 The company: A well-established … global scale Main duties: Provide 1st line support to customers by resolving queries related to the companys products and services The role: - Provide outstanding customer support to customers - Handle incoming queries by phone, email and live chat - Ensure all calls are logged accurately - Analyse data and respond accordingly ...

Complete Technical Solutions is a market leader in managed IT services for the retail and hospitality sectors. We pride ourselves on delivering exceptional customer service through installation, maintenance, repairs, and configuration of IT products for some of the UK's largest retailers. We're expanding our team … looking for a dedicated Field Service Engineer to help us continue providing outstanding service. About the Role As a Field Service Engineer, you'll work on customer sites across the UK, performing swap-outs and replacements of retail IT devices. This role involves significant driving ...

Hours Per week Permanent, Full time Role overview We are currently looking for an enthusiastic caring person to become our next Service Support Engineer. Come join the team help us by supporting our service centre and the needs of our patients out in community. Our Ipswich Approved Repair … Service supports our NHS Wheelchair service in the distribution and maintenance of chairs across the whole of Suffolk, we are a dedicated team and take pride in our achievements to the support the needs of others. We work in partnership with the NHS to supply the necessary equipment ...

Service Desk Technician Salary £28,489- £29,988 Location: Head Office Full Time 37 hours per week/Office-based in Peterborough Are you seeking a new challenge in IT where you can put your brilliant customer service skills and your technical ability to good … ground running and provide coaching and support to junior team members when required. Here are some key responsibilities of the role: Deliver excellent customer service, maintaining clear and professional communication with both internal and external customers. Helpdesk Support the Cross Keys Homes userbase in all first line enquiries. ...

Nutshell We have a fantastic opportunity for a Service Delivery Engineer to join our team within Vistry Services. You may be based out of our Leicester or Peterborough offices but travel may be required to both. As our Service Delivery Engineer, you will provide first class level … customer service to all users, you will be a 2nd line escalation point for the service desk. A key element to the role is being visible within the business, provide onsite support to users irrespective of their location. We value in-person collaboration and team culture ...

Customer Support Coordinator Peterborough £26,000 Benefits include private health, annual bonus, 26 days holiday (+8 bank holidays), pension etc. Working hours are 09:00-5:00, full time on site. The company This is a customer facing role based in Peterborough working for this UK based altnet. … ability to manage expectations, spin multiple plates at once, and have clear communication throughout is key. Ideally, were looking for someone with a customer service background with strong admin skills. For this role,were open to any industry background given that youre willing to learn anything you dont ...

role: We're looking for an experienced and motivated Customer Success Lead to take ownership of customer onboarding journey's and leading the Customer Success Team, based in Woodbridge, Suffolk. In this hands-on leadership role, you'll coordinate, monitor, and continuously improve how customers are introduced … supported through their journey. You'll work closely with your team and the wider business to remove obstacles, improve product adoption, and strengthen customer relationships. If you're passionate about customer experience and ready to step into a role with real influence and responsibility, this is an excellent ...

structures during construction and refurbishment. Our goal is to disrupt an established market and grow our business, by introducing innovative products and providing service excellence through a dedicated division. We need an experienced sales professional to join us in driving and developing this exciting area of the business forward. … construction, you will work as part of the Structural Support Solutions sales team promoting our market leading UniShore product range and delivering the service excellence that is central to MGF culture. You will use your experience in sales to identify new projects and customers and gain new skills ...

candidate must have experience of working within an IT Support Team and will be very familiar with the Windows desktop and server operating system. Customer service, patience and good communication skills are essential for this position, as is a flexible, versatile approach to work. The ability to think … quickly on your feet under pressure and be creative with limited resources is an important part of this role. Key responsibilities: Service Desk/Ticket Management. Perform 1st and 2nd level responsibilities for technologies within the estate, escalating issues to 3rd line support where appropriate. Act as ‘1st point ...

candidate must work from the Leiston office daily). Candidate must have a UK Full Driving License and be ready to travel between multiple customer sites within approximately 25 miles of Leiston. A site vehicle will be available onsite for travel within the required locations. SC Clearance is mandatory. … including replacing consumables. Active Directory group management, account unlocks, and password resets. Candidate should have a UK Full Driving License as travel within multiple customer sites in/near Leiston (approx. within 25 miles) is required. Candidate should also have a car. Major travel will be within the site ...

candidate must work from the Leiston office daily). Candidate must have a UK Full Driving License and be ready to travel between multiple customer sites within approximately 25 miles of Leiston. A site vehicle will be available onsite for travel within the required locations. SC Clearance is mandatory. … including replacing consumables. Active Directory group management, account unlocks, and password resets. Candidate should have a UK Full Driving License as travel within multiple customer sites in/near Leiston (approx. within 25 miles) is required. Candidate should also have a car. Major travel will be within the site ...

candidate must work from the Leiston office daily). Candidate must have a UK Full Driving License and be ready to travel between multiple customer sites within approximately 25 miles of Leiston. A site vehicle will be available onsite for travel within the required locations. SC Clearance is mandatory. … including replacing consumables. Active Directory group management, account unlocks, and password resets. Candidate should have a UK Full Driving License as travel within multiple customer sites in/near Leiston (approx. within 25 miles) is required. Candidate should also have a car. Major travel will be within the site ...

candidate must work from the Leiston office daily). Candidate must have a UK Full Driving License and be ready to travel between multiple customer sites within approximately 25 miles of Leiston. A site vehicle will be available onsite for travel within the required locations. SC Clearance is mandatory. … including replacing consumables. Active Directory group management, account unlocks, and password resets. Candidate should have a UK Full Driving License as travel within multiple customer sites in/near Leiston (approx. within 25 miles) is required. Candidate should also have a car. Major travel will be within the site ...

Security Alarm Service Engineer £45-48K + company van 26 Days Holiday Covering London and the surrounding areas 25 days holiday plus bank holidays Private medical scheme Are you a Security Service Engineer looking to take the next step in your career with one of the leading … companies in the built environment? My client is looking for an experienced and competent Security Systems Service Engineer. You will be servicing security systems, i.e., Intruder Alarms, CCTV & Access Control Systems, to the relevant industry standards, using your exceptional technical industry knowledge. Experience with IP-based networks and security ...

comprehensive training, competitive pay, and opportunities for internal career progression. Role Responsibilities Installation: Fit and configure new access control systems and clocking devices. Maintenance: Service and maintain existing systems to ensure optimal performance. Repair: Diagnose, troubleshoot, and repair faults efficiently. Replacement: Identify and replace faulty components or devices when … experiencepreferablyin installing, maintaining, and supporting access control or time and attendance systems. Demonstrates a hands-on approach to problem-solving, a commitment to excellent customer service, and the ability to work to high standards of quality and reliability. Well-known for strong communication skills and the ability ...

desktops, working under the guidance of senior technicians as required. HP or Lenovo SQ training is desirable but not essential. Key Responsibilities Attend designated customer sites to perform laptop and desktop break/fix activities Conduct hardware repairs, reassembly, and component swaps following guidance Support diagnostics and troubleshooting … Lenovo devices Use a mobile service app to: Manage and update tickets Collect and return parts daily Record completed work and close tickets Follow instructions from senior engineers for BIOS updates, branding, and other tasks Maintain safe working practices and report issues to the support line Deliver professional customer ...

This is an excellent opportunity for someone looking to build a long-term career within a professional MSP environment that values development, ownership, and customer service. Key Responsibilities Provide efficient, high-quality remote technical support to end users Manage and maintain Microsoft 365 tenants, including Exchange, SharePoint, Azure … configuring Windows operating systems and software Working knowledge of diagnostic tools such as Event Viewer and Command Prompt Excellent communication skills with a proactive, customer-focused approach Ability to take ownership of issues and manage workloads effectively Desirable Skills Networking fundamentals (DNS, DHCP, subnetting, topologies) Experience with Windows Server ...