23 of 23 Customer Service Jobs in East Anglia

Service & Support Administrator Full Time | Office Based | Salary up to £30,000 DOE We are looking for a Service & Support Administrator on behalf of an established client near Dereham. This is a varied and hands-on role, ideal for someone who enjoys being organised, working with customers … settle into the position. The successful candidate will be a key point of contact for customers and engineers, helping to ensure that customer requests are dealt with efficiently and that the service operation runs smoothly. The Role Your responsibilities will include: Handling customer requests and enquiries ...

business specialising in the installation, maintenance and support of specialist equipment. Due to an internal promotion, they are now looking to recruit a Field Service Technician to support customers across in the St Neots, Cambridgeshire area. This is an excellent opportunity for someone with a technical or engineering background … cover with the option to add family members. Pension scheme. Full product training provided. Stable and growing technology business. Friendly and supportive team. Field Service Technician Responsibilities: Attend customer sites across your designated region carrying out inspections, servicing, fault finding and repairs on specialist equipment. Diagnose faults ...

Developed Vetting' UNLEASH YOUR POTENTIAL You will provide a crucial role in Core Services, conducting complex fault rectification of incidents, support Problem Management, Continual Service Improvement (CSI), and occasional Change Request (CR) work on IT Systems supporting key National Security outputs. 3rd line Engineers conduct reactive and proactive maintenance … focus under changing situations. Technical expertise - Ability to troubleshoot and fault rectification variety of issues. Attention to detail - Including written and work carried out. Customer service - excellence. Teamwork - Build effective internal and external relationships. Attention to detail - Including written and work carried out. Customer service - excellence. ...

Description: Role: Second Line Service Desk Engineer Salary: £30,000 to £37,500 per annum (DOE) Location: Hybrid (Norfolk) | Minimum one anchor day per week in our King's Lynn office Reporting To: Service Desk Team Lead About Workplace IT Workplace IT provides CAF Compliant Co-Managed … Services and Digital Safeguarding to large Health, Social Care, Housing, Education, Charity and Public Sector organisations across the UK. As a Second Line Service Desk Engineer, you will be responsible for troubleshooting and resolving technical issues across Microsoft 365, Entra ID, Intune, networking and end-user technologies. Working within ...

support, and a consistently high standard of service. This is an excellent opportunity for someone with strong communication skills and a deep passion for customer service and proactive sales. Key Responsibilities: Provide end-to-end sales support, managing everything from pre-sales consultation to post-sales communication. Respond … approach to problem-solving. The ability to work efficiently both independently and as part of a focused team. Desirable Experience: Previous experience in telesales, customer service, or sales support roles (inbound and outbound). Familiarity with helpdesk ticketing systems or CRM software platforms. An interest or background ...

Fashion | Salary up to £50k + Benefits We are working with a leading multi-brand retail business that is continuing to invest in its customer proposition and digital growth. As part of this, they are looking for a CRM Manager to take ownership of customer communications across their … commercially focused CRM role, working closely with Trading, Ecommerce and wider Marketing teams to ensure customers receive relevant, timely and targeted communications across the customer lifecycle. The successful candidate will have the opportunity to shape CRM strategy, develop automated customer journeys and use data and testing to continually ...

customer-focused IT professional looking to make a real impact? We are looking for an IT Service Desk Analyst to join our busy Digital Services team. In this role, you will serve as the single point of contact for technical support across both clinical and corporate teams. Supporting … clear, friendly telephone and digital support to diagnose and resolve technical incidents. Incident Management: Accurately record, classify, prioritize, and monitor tickets within our IT service management system in line with SLAs. System Administration: Manage user accounts, system permissions, and desktop software installations. Customer Care: Translate complex technical issues ...

Support Technician Salary: £27,000-£30,000 Location: Huntingdon, Cambridgeshire Reports To: Service Desk Manager The Opportunity Our client, a growing IT services provider, is looking for a IT Support Technician to join their support team. This role will suit someone with previous IT support or service desk … experience who enjoys helping users, troubleshooting technical issues, and delivering excellent customer service. You will act as the first point of contact for clients, resolving technical problems and escalating more complex issues where required. Key Responsibilties Provide first-line technical support via phone, email, and ticketing system. Log, manage ...

Apprentice Aftersales Advisor - Mercedes-Benz Kings Lynn Launch your automotive career with a world-leading luxury brand. Known for innovation, advanced technology, and exceptional customer care, we are looking for a motivated Apprentice Aftersales Advisor who will also develop skills as a Technology Specialist, supporting customers in understanding … vehicle features and digital systems. Through a structured manufacturer apprenticeship programme, you'll receive comprehensive training across Aftersales, Parts, and Customer Technology support, giving you a strong and well-rounded foundation for your future career. This is an excellent opportunity to learn from industry experts and grow within ...

CCTV/Access Control Engineer , you will be responsible for installing, servicing and maintaining CCTV and access control systems across a variety of customer sites throughout East Anglia. Working both independently and alongside a small team, you will ensure security systems and equipment are installed, serviced and maintained … high standard. You will also support the management team with job planning, parts ordering and ensuring service visits are completed efficiently. This role is Monday - Friday and is primarily field-based. Main Duties and responsibilities: Install, service and maintain CCTV, access control and security systems at customer ...

career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were … part of it? What will you be doing? Were growing and excited to offer a full-time, permanent opportunity as a Service Management Specialist in our 24x7 Service Management Centre in St Ives, Cambridgeshire. The shift pattern operates on a three-week rotation: Week 1: MondayFriday ...

wider technical team on IT, infrastructure and security projects. Key Requirements: 2+ years' recent hands-on experience in an IT Support, Desktop Support, Service Desk or similar technical role. Strong experience supporting Apple macOS devices within a business environment. Good experience supporting Windows devices. Experience administering Microsoft 365/… remote employees. Comfortable supporting senior stakeholders and executives. Experience supporting meeting rooms, video conferencing, AV equipment and wider office technology. Strong communication and customer service skills, with the ability to explain technical issues clearly to non-technical users. Contract: Market-leading SaaS organisation Initial 6-week contract with ...

/2nd Line Location: Ipswich, Suffolk Salary: £27,000 - £30,000 Type: Full-time, Permanent We are working with an established and growing Managed Service Provider (MSP) is looking for an IT Support Technician to join its technical team in Ipswich. The Role You will provide … line IT support to a range of business customers, working from the office with occasional travel to customer sites across Suffolk. Your responsibilities will include: Providing 1st and 2nd line technical support via helpdesk and on-site visits Troubleshooting Windows desktop environments and Microsoft 365 Resolving basic networking issues ...

devices to end users. Maintain accurate asset, inventory and CMDB records. Support onboarding, floor-walking and rollout activities. Escalate complex issues and contribute to service improvements. As a successful EUC Support Engineer, you will have: Active SC Clearance. Experience supporting Android devices through Microsoft Intune. Knowledge of Mobile Device … device lifecycle management. Strong first-line support and troubleshooting skills. Experience with asset management, inventory tracking and CMDB updates. Excellent communication and customer service skills. Knowledge of Microsoft 365, Entra ID and ITIL processes is desirable. If you are an EUC Support Engineer (SC Cleared) seeking a hands ...

ready for your next challenge? You will provide a crucial role in Core Services, conducting complex fault rectification of incidents, support Problem Management, Continual Service Improvement (CSI), and occasional Change Request (CR) work on IT Systems supporting key National Security outputs. 3rd Line Network Engineers conduct reactive and proactive … organisational skills and be independent and comfortable with autonomous working. Have the ability to tackle complex problems and incidents. Have experience in ITIL ICT service delivery on critical infrastructure. Have experience of working under pressure to meet deadlines while handling multiple priorities. Be experienced in patch management including analysis ...

ready for your next challenge? You will provide a crucial role in Core Services, conducting complex fault rectification of incidents, support Problem Management, Continual Service Improvement (CSI), and occasional Change Request (CR) work on IT Systems supporting key National Security outputs. 3rd Line Network Engineers conduct reactive and proactive … organisational skills and be independent and comfortable with autonomous working. Have the ability to tackle complex problems and incidents. Have experience in ITIL ICT service delivery on critical infrastructure. Have experience of working under pressure to meet deadlines while handling multiple priorities. Be experienced in patch management including analysis ...

corporate benefits package. Account managers who prefer managing existing relationships over new business acquisition. Candidates looking for a relaxed entry-level position or structured customer service environment. Anyone who has not operated in a commission-driven, self-generated pipeline role before. Ready to Build Your Own Commercial Portfolio ...

corporate benefits package. Account managers who prefer managing existing relationships over new business acquisition. Candidates looking for a relaxed entry-level position or structured customer service environment. Anyone who has not operated in a commission-driven, self-generated pipeline role before. Ready to Build Your Own Commercial Portfolio ...

corporate benefits package. Account managers who prefer managing existing relationships over new business acquisition. Candidates looking for a relaxed entry-level position or structured customer service environment. Anyone who has not operated in a commission-driven, self-generated pipeline role before. Ready to Build Your Own Commercial Portfolio ...

with managing enquiries on the hire desk and converting them into hire business whilst developing your knowledge of hire processes, MGF equipment, transport planning, customer service and commercial awareness through on-the-job learning and formal apprenticeship training. As a Hire Controller apprentice at MGF, you will take … preparation and issue of hire quotations Supporting the hire desk team with processing damage reports, obtaining information relating to damages and assisting with customer communications. Assisting the Hire Desk Team with administration The core skill requirements of this role are: Administration and organisation skills. A minimum of 5 GCSE ...

Description: Business: Specialist Healthcare Focused MSP (Managed Service Provider) Team: Provisioning (Change Management) Team Location: Kings Lynn (Hybrid Minimum 1 Office Day Per Week) Salary: £30,000 £35,000 DOE Hours: Mon to Fri, 9:00am5:30pm Reports to: Provisioning Desk Team Lead Workplace IT provides CAF Compliant … change requests from password changes, user on-boarding and off boarding, MDM profile builds, device builds to SAR requests ensuring accuracy, consistency, and exceptional customer service. You will be working to a high volume of technical daily tickets, completing the technical activities associated with each change request and collaborating ...

Installations to join their growing team. This is a full-time, permanent position based from Bury St Edmunds, Suffolk , with nationwide travel to domestic customer properties. Fantastic company benefits include: Competitive Salary: £ 43 , 5 00 - £ 45 , 5 00 per annum + bonus scheme Holiday: 20 days holiday plus bank … will be a confident problem solver who can manage the day-to-day requirements of a site while maintaining excellent standards of workmanship and customer service. Each annexe component is manufactured at the company's factory, with approximately one annexe installed each week . This role involves regular travel ...

systems. The role would suit an engineer who enjoys variety, is confident working independently and takes pride in delivering technically strong work and excellent customer service. Fire & Security Engineer, the role: Install, configure and commission fire and security systems in line with system designs, manufacturer requirements and relevant British … equipment installation where required Program and configure control equipment, devices, networks and software Complete planned preventative maintenance, inspections and functional testing Attend reactive service calls and diagnose faults across hardware, software, cabling, power supplies and network infrastructure Repair or replace defective equipment where authorised Identify recurring faults and establish ...