13 of 13 Customer Service Jobs in East Anglia

dont just want to manage support, you want to own the customer experience end-to-end. If turning complex problems into loyal, long-term customers is your thing, this role was built for you. When ERP software sits at the heart of a business, customer service isnt … complex, multi-channel businesses grow with confidence. Now, as we continue to scale our award-winning ERP SaaS platform, were looking for a Service Delivery/Customer Support Manager who thrives on ownership, leadership, and delivering reassurance when it matters most. This is a senior, hands-on leadership ...

Solutions is a market leader in delivering managed IT services to major retail and hospitality brands across the UK. We pride ourselves on excellent service, technical expertise and a customer-first approach — and thanks to continued growth, we're expanding our Field Service team. … reliable, customer-focused, and enjoy a role that keeps you on the move, this could be the perfect opportunity for you. The Role As a Field Service Engineer (EPOS) , you'll be working on customer sites, travelling daily to complete swap-outs, installations, repairs, and general service ...

Service Desk Analyst Norfolk (on-site/hybrid, subject to service requirements) £12.21-15.83 Initial 2 months REED Technology are recruiting an IT Service Desk Analyst on behalf of a large, public-sector healthcare organisation that provides essential community health services. This is a customer-facing … heart of Digital Services, supporting thousands of users across clinical and corporate environments. You'll be the first point of contact for IT incidents, service requests and technical queries, helping to ensure vital systems remain available and staff are supported to deliver outstanding patient care. Key Responsibilities ...

further education Benefit from support and engagement through dedicated management and leadership We are seeking aTechnology Support Analystto join our IT team, providing customer-focused support across our 21 port locations. Youll be supporting both local operations and executive teams. Note: This position is offered as a 9-month … contract. Hours: Monday to Friday, 37 hours/week (typically 9:0017:00, with some flexibility) What Youll Be Doing Manage and resolve incidents, service requests, and alerts from first contact to resolution or escalation. Provide technical guidance and mentoring to Service Desk colleagues. Troubleshoot and document technical ...

recruit someone as a Graduate Operations & Technical Support Coordinator, you will support the day-to-day running of the office and the delivery of customer services. The role blends administration, customer service, supplier coordination, and hands-on technical support. Key Responsibilities: Administration & Office Operations Maintain a tidy … professional office environment Ensure office supplies and equipment are stocked and functioning Customer Support & Service Coordination Log and manage customer requests, ensuring they reach the correct department Handle domain-related tasks including Nominet and OpenSRS administration Assist with basic customer onboarding and service changes Supplier ...

towards industry training courses if desired Are you the right person for the job? 3+ years' experience in IT support 3+ years' experience in customer service Level 3 or 4 IT qualification (or equivalent) Strong understanding of Windows PC and Server hardware/software Networking knowledge, including DHCP … L2TP, OpenVPN, Site2Site) Experience with Microsoft 365, Azure, Entra, SharePoint, Veeam Backup, and Unifi Knowledge of Active Directory and RMM software Excellent customer service, communication, problem-solving, and organisational skills Positive, helpful attitude and keen interest in IT support Full UK driving license What will your role look ...

Service Desk Analyst - Saffron Building Society is seeking a Service Desk Analyst to join our team on a full-time, permanent basis, based in Saffron Walden, Essex . Applicants must have a full UK driving licence, access to their own transport, and be able to commute daily … occasional travel to branch locations will be required. This is an entry-level opportunity into IT, ideal for someone with strong customer service skills and a keen interest in technology. Why Saffron Building Society: At Saffron Building Society, we believe happiness comes from within - including Money Happiness. ...

access to your own vehicle are essential for this role. About Two Point Zero: TwoPointZero IT Limited are a security and quality focused Managed Service Provider, delivering managed IT services, solutions, and support to small and medium-sized businesses across Ipswich and wider Suffolk. With a strong focus … reliability, customer service, and continuous improvement, Two Point Zero pride themselves on providing practical, proactive IT support and building long-term client relationships. Company benefits include: Competitive Salary: £27,000 - £34,000 per annum, depending on experience Holiday: 20 days paid holiday Additional benefits: Modern, bright, air-conditioned ...

from office location at Leiston every day). Candidate should have UK full driving license as the candidate is required to travel to multiple customer sites in/near Leiston location (approx. within 25 miles range). A site vehicle is available onsite and will be provided … Directory group management, account unlocks, and password resets. Candidate should have UK full driving license as the associate is required to travel within multiple customer sites in/near Leiston location to support users as per requirement (approx. within 25 miles range). Major travel will be within ...

career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling … part of it? What will you be doing? Were growing and excited to offer a full-time, permanent opportunity as a Service Management Specialist in our 24x7 Service Management Centre in St Ives, Cambridgeshire. Shift pattern: 4 days on/off, 4 nights on/off, 12-hour ...

team due to continued growth. This is an excellent opportunity for someone who enjoys working with IT systems, problem-solving, and providing first-class customer support. The role offers strong long-term career prospects, structured training, and a genuinely supportive working environment. It is important that you have your … date The Ideal Candidate You should apply if you are: Highly organised with strong time management and prioritisation skills Confident, professional, and customer-focused Motivated to learn new technologies and share knowledge Detail-oriented with a strong work ethic A team player with a positive attitude and sense ...

passion for helping users. Strong communication skills, both written and verbal. End user focused with an excellent work ethic driven by providing great customer service. A self-starter looking to develop both themselves and the role. Able to take initiative and quick to learn on the job. Good time ...

This is an excellent opportunity for someone looking to build a long-term career within a professional MSP environment that values development, ownership, and customer service. Key Responsibilities Provide efficient, high-quality remote technical support to end users Manage and maintain Microsoft 365 tenants, including Exchange, SharePoint, Azure … configuring Windows operating systems and software Working knowledge of diagnostic tools such as Event Viewer and Command Prompt Excellent communication skills with a proactive, customer-focused approach Ability to take ownership of issues and manage workloads effectively Desirable Skills Networking fundamentals (DNS, DHCP, subnetting, topologies) Experience with Windows Server ...