6 of 6 Customer Service Jobs in Gateshead

Customer Service Agent, Gateshead area £25,000 per annum, hybrid working Talent84 is pleased to support our long-term client, a leading software solutions provider, in their search for a Customer Service Agent. As a Customer Service Agent, you'll be part of a … supportive team, assisting customers with product and service inquiries via the helpdesk. Your main focus will be delivering excellent customer service by responding to queries and resolving issues efficiently and professionally. Youll work within helpdesk hours (Monday to Friday, 8am6pm, on a rotating 8-4 or … . Our client fosters a positive work environment and offers a hybrid working model (2 days in the office). Key Responsibilities Respond to customer enquiries promptly and professionally. Log and track issues, ensuring they are directed to the correct team for resolution. Keep customers updated on the status More ❯

Customer Service Analyst Full time 37.5 hours per week Salary: £24,000 - £25,000pa Location: Gateshead with hybrid working (expectation to be in the office 2 days a week) Ready to maximise your potential? C&C Group supplies software solutions and services to almost every energy and water … as our goals. Technology is the essence of what we do, but our people make us who we are. About the role As a Customer Service Analyst, you will join a supportive team providing daily assistance to our customers regarding our products and services through our helpdesk. Your … primary responsibility will be to deliver exceptional customer service, addressing enquiries and resolving issues efficiently and professionally. You will also conduct daily system checks, proactively identifying and escalating any problems that require further attention, as necessary. Operating within our helpdesk hours of 8am to 6pm, Monday to Friday More ❯

role We are looking for a Senior Unified Communications Engineer with a strong technical background and passion for problem solving. Working alongside the wider Service Desk, you will work towards continually driving home technical solutions whilst putting our customer's needs first. You will be delivering exceptional customer service for cases which have been escalated to you. As a Senior Unified Communications Engineer, this could involve fixing a technical fault, answering a query or fulfilling a service request - anything that is needed to allow the customer to conduct their business. Our ideal candidate would … an experienced engineer, who is an instinctive problem solver and able to drive technical solutions. Strong communication skills will help you to diagnose the customer's issue and explain technical issues in a way that non-experts can understand. Efficiency is also important to succeed, as you will be More ❯

you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in North Tyneside … be helping someone with a simple router question or something that needs a bit more work and ownership, you’ll be there for the customer supporting them all the way. You don’t need specific experience to join us. Provided you’re naturally helpful, calm, and can build relationships More ❯

mission: To deliver technology like no other! About the role We are looking for a Unified Communications Engineer with an IT technical background, good customer focus and a passion for delivering projects of varying sizes and complexity. Working within the UC Delivery Team, you will work towards delivering technical … Directory, IP Networking fundamentals, virtual infrastructure, and VoIP. You will be a good problem solver and able to drive technical solutions with a friendly customer-oriented focus. Strong time management skills are also needed, as you will be managing a diverse workload in a fast-paced environment. Customer projects will be delivered either from Aspire's offices or customer sites, so a valid driver's license is desirable. Communication with customers will take place over the phone and via email whilst utilising fault-finding programmes that assists you to diagnose and fix customer problems remotely. More ❯

per annum, depending on experience Full-time, Permanent Careers Plus are delighted to be working with a well-established managed service provider based in the Northeast of England who is looking to hire an IT Support Specialist. This is a great opportunity to join an employee-owned company which … troubleshoot and resolve complex technical issues. Communication: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users. Customer Service: A customer-oriented attitude with a focus on delivering top-notch support. Adaptability: Willingness to continuously learn and adapt to new More ❯