Customer Service Jobs in Hemel Hempstead

9 Customer Service Jobs in Hemel Hempstead

Service Desk Analyst 24/7

Hemel Hempstead, England, United Kingdom
CAE Technology Services Limited
The Role As the CAE Service Desk Analyst, you will play an integral role within the team supporting CAE’s internal and external customer base. As a Service Desk Analyst within CAE, your primary focus will be to provide 1st line support to CAE’s customer base 24x7. You will be central to the service desk operation with excellent technical skills combined with first class customer service. Travel to customer sites may be required on an ad hoc basis. **Please note - This is a 24/7 vacancy which is a shift … as outlined in CAE’s Standard Operating Procedure (SOP); Troubleshooting, diagnosis and resolution of IT issues both hardware and software; Providing regular feedback to customer regarding the status of their tickets; Providing exceptional communication between the service desk, end users and resolver groups; Meeting and exceeding customer more »
Posted:

2nd Line Service Desk Analyst

HP2, Hemel Hempstead, Hertfordshire, United Kingdom
Hybrid / WFH Options
Your People Partners
Ready to level up your IT support career? Join our team as a Second Line Service Desk Analyst and become a key member of our tech problem-solving team! What you'll do: Crack complex cases: Put your diagnostic skills to work, going beyond the basics to find those … pesky IT gremlins for a variety of clients. Champion our users: Deliver exceptional customer service, making a real difference in their workdays. Learn and grow: Collaborate with our talented team, expanding your knowledge and boosting your career potential. Juggle tasks like a pro: Provide support via phone, remotely … natural communicator: You can explain technical concepts clearly and put end users at ease. Is always willing to go the extra mile for the customer Your technical toolkit should include: Mastery of: Windows 10/11, Office 365 administration, Active Directory, and Networking. Bonus points for: Experience with Windows more »
Employment Type: Permanent
Salary: £33000 - £38000/annum
Posted:

Dual Fuel Smart Meter Engineer (Debt Solutions)

Hemel Hempstead, Hertfordshire, South East, United Kingdom
ATA Recruitment
PPE, uniform, PDA all provided Full training and support provided from day-one Every visit is different, and we pride ourselves on delivering excellent customer service in the field. With no set shifts you can balance your work around your life, if you meet your weekly working hours. … installing gas and electric meters. Full valid driving license with maximum 6 penalty points. Previous MOCOPA authorisation required. Safety-conscious with a focus on customer service Understanding customers' circumstances and helping them agree an appropriate solution to resolve their debt. Excellent verbal communication and negotiation skills If you more »
Employment Type: Permanent
Salary: £40,000
Posted:

Technical Support Center Engineer

Hemel Hempstead, Hertfordshire, South East, United Kingdom
Hybrid / WFH Options
NTT Global Data Centers EMEA UK ltd
across the EMEA region and continues to grow with new Data Centers due on-line within the next year and beyond. Your Responsibilities Excellent customer service skills and experience Use the SalesForce application to log, categorise and prioritise all support requests Professionally manage customer interactions both via … infrastructure, UPS, Generator, etc NOC monitoring - responding to alarms and escalating where appropriate Join on-call rota (once probation passed) Your Profile ITIL knowledge, Service Desk, Data Center Design Awareness, CompTIA or equivalents A good overall understanding of data center infrastructures from (UPSs, generators, CRACs, AHUs, chillers, busbars, tap more »
Employment Type: Permanent, Work From Home
Posted:

Data Centre Control Room Operative

Hemel Hempstead, Hertfordshire, South East, United Kingdom
ICTS (UK) Ltd
Insurance Scheme • Discount shopping platform • Employee Assistance Programme • Cycle to Work Scheme Established in 1987, ICTS specialises in the provision of integrated security and customer services within the most demanding environments. ICTS works with major public attractions, leisure, financial, retail, public sector, transport and government bodies. We take our more »
Employment Type: Permanent
Salary: £12 Per Hour double time Bank holidays
Posted:

Light Vehicle Apprentice -Hemel Hempstead

Redbourn Road, Hemel Hempstead, England
FORD RETAIL LIMITED
maintenance Observing and assisting technicians Car technicians will be expected to see whether components and systems are secure and working properly Training Motor Vehicle Service And Maintenance Technician Level 3 (Light Vehicle): Servicing - Working to manufacturer servicing guidelines to ensure the vehicle is running at optimum performance Maintenance - Replacing … and location to be confirmed A full-time career within the automotive industry with many opportunities to progress to positions of responsibility, including a Service Manager, Master Technician and Dealership Principles. The opportunities are endless. By having a highly regarded set of skills, apprentices can go on to develop … careers within the specific interests they may have, progressing through their dealership and being an asset to Ford Motor Company. Apprenticeship Standard Motor vehicle service and maintenance technician - light vehicle (level 3) Training Provider SKILLNET LIMITED Working Week Monday - Friday with some Saturdays required (40 hours max). Shifts more »
Employment Type: Advanced Apprenticeship
Salary: £10,982.40
Posted:

Cloud Infrastructure Engineer

Hemel Hempstead, England, United Kingdom
Henderson Scott
Hertfordshire/Nottinghamshire (Hybrid role) Exciting opportunity for a Cloud Infrastructure Engineer to join a highly successful team dedicated to providing the best possible service to their customers. Looking for someone who is passionate about ensuring reliability and availability of Cloud systems 7 services. You will play an integral more »
Posted:

Dual Fuel Engineer / Smart Meter Engineer

Hemel Hempstead, Hertfordshire, South East, United Kingdom
Rubix M&E
E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for qualified Dual Fuel/Smart Metering Engineers. Typical earnings across the year are between … Required qualifications: - MET1 Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Dual Fuel Engineer to join their growing more »
Employment Type: Permanent
Salary: £40,000
Posted:

Data Centre Security Officer

Hemel Hempstead, Hertfordshire, South East, United Kingdom
ICTS (UK) Ltd
site. Fire, security and building systems monitoring, including CCTV. Identifying and reporting Health & Safety issues and carrying out first aid if necessary. Responding to customer requests and queries Maintaining records including incident reports using computer- and paper-based systems An SIA Door Supervision (DS) or Security Guarding (SG) license … this role you will also need: Excellent communication, organisation and interpersonal skills The ability to remain calm and professional under pressure Experience in a customer-facing role, ideally in security Five years' checkable history and references To pass a criminal records check (CRC) to the required standards The following … role Full training, uniform and health and safety equipment (PPE) are provided. Established in 1987, ICTS specialises in the provision of integrated security and customer services within the most demanding environments. ICTS works with major public attractions, leisure, financial, retail, public sector, transport and government bodies. We take our more »
Employment Type: Permanent
Salary: £12.08 Per Hour
Posted:
Customer Service
Hemel Hempstead
10th Percentile
£22,600
25th Percentile
£29,688
Median
£57,500
75th Percentile
£58,750
90th Percentile
£59,125