13 Customer Service Jobs in Ipswich

be key in optimising system performance. Drawing on your insurance and claims experience, you will provide valuable industry-specific insights and work towards improving customer service and satisfaction. * Utilise your IT skills to enhance business processes and systems * Apply your process mapping abilities to streamline workflows * Use your … configuration and integration knowledge to optimise system performance * Draw on your insurance experience to provide industry-specific insights * Use your claims experience to improve customer service and satisfaction What you bring: The ideal candidate for this Business Analyst role will bring proven IT experience from a similar position. … experience What sets this company apart: Our client is a leading player in the Insurance field, known for their commitment to innovation, quality, and customer satisfaction. They offer an inclusive work environment where collaboration and shared success are valued above all else. Their employees enjoy competitive salaries, generous benefits more »

supporting IT in an educational environment is ESSENTIAL for this role This is a home based role where you twill report in to the service desk manager of a successful IT managed service provider. You will take responsibility for schools in Ipswich, Hadley and Sudbury, therefore you must … checks. Mileage will be paid. Overall, you will support the schools with 1st, 2nd, and 3rd Line support so we are seeking an experienced Service Desk Engineer with experience of the educational environment. Your role as Service Desk Engineer: Manage and assist with Schools visits and IT service … planning, monitoring and completion. Act as an escalation point for Schools and assist other colleagues in troubleshooting and resolution. Maintain a high degree of customer service for all support queries and adhere to all service procedures and SLA's. Arrange for and work with external 3rd party more »

supporting IT in an educational environment is ESSENTIAL for this role This is a home based role where you twill report in to the service desk manager of a successful IT managed service provider. You will take responsibility for schools in Ipswich, Hadley and Sudbury, therefore you must … checks. Mileage will be paid. Overall, you will support the schools with 1st, 2nd, and 3rd Line support so we are seeking an experienced Service Desk Engineer with experience of the educational environment. Your role as Service Desk Engineer: Manage and assist with Schools visits and IT service … planning, monitoring and completion. Act as an escalation point for Schools and assist other colleagues in troubleshooting and resolution. Maintain a high degree of customer service for all support queries and adhere to all service procedures and SLA's. Arrange for and work with external 3rd party more »

Work collaboratively within the team to support colleagues and foster business development. Provide guidance and support to junior team members. Demonstrate flexibility in supporting service delivery across different areas. Effectively liaise and engage with other teams within the company. Customer Service: Act as a professional point of … contract finalization. Assist in research projects and the implementation of new procedures. Key Success Metrics: Feedback from team members and line managers. Contribution to service delivery and team performance. Timeliness and accuracy in delivering business objectives within budget. Essential Requirements: Degree in Quantity Surveying or equivalent experience. Proficiency in … BIM and its strategic importance to the company. Desired Attributes: Professionalism, friendliness, and honesty. Attention to detail and accuracy. Team-player mentality with a customer-focused approach. Initiative, organization, and a willingness to learn. Flexibility to adapt to evolving work demands. Benefits: Contractual Benefits: Generous annual leave and bank more »

Work collaboratively within the team to support colleagues and foster business development. Provide guidance and support to junior team members. Demonstrate flexibility in supporting service delivery across different areas. Effectively liaise and engage with other teams within the company. Customer Service: Act as a professional point of … contract finalization. Assist in research projects and the implementation of new procedures. Key Success Metrics: Feedback from team members and line managers. Contribution to service delivery and team performance. Timeliness and accuracy in delivering business objectives within budget. Essential Requirements: Degree in Quantity Surveying or equivalent experience. Proficiency in … BIM and its strategic importance to the company. Desired Attributes: Professionalism, friendliness, and honesty. Attention to detail and accuracy. Team-player mentality with a customer-focused approach. Initiative, organization, and a willingness to learn. Flexibility to adapt to evolving work demands. Benefits: Contractual Benefits: Generous annual leave and bank more »

Ipswich, Drivers only MAIN PURPOSE To take a lead role in championing our customer service standards, deputise for S ervice Managers, and mentor Team Leaders and Support Workers to ensure all Tenants receive individualised high quality support. AREAS OF RESPONSIBILITY To promote and communicate with all our Tenants … families in a manner that exceeds their expectations. To ensure all staff communicate politely and helpfully at all times to add value to the customer experience. In other words, giving our customers the best possible service each and every time. To take a lead role in providing high … necessary. To ensure that good practices are successfully transferred across services, including good team working and developing Care & Support Plans. To work closely with Service Managers and use additional supernumerary days/hours effectively. To facilitate and contribute to successful service transitions. To work in a variety of more »

to contribute to the on-going success of the service. You will need an excellent telephone manner & communication skills, with an exemplary dedication to customer service. Service Desk experience of supporting I.T. systems would be preferable. Our current service operates Monday-Friday 0800-1700, but we would … Training will be provided which is performed fully onsite and is expected to last approximately 6 weeks. Main duties of the job As a Service Desk Operator , you will: Provide quality telephone support to our end users. Log and manage support calls for assistance to a conclusion. Use remote … diagnostic tools to carry out remote assistance to resolve calls at first contact.Escalate to Service Desk Analysts, second and third level support teams any calls that require further diagnostics. Manage the call flows to comply with Service Level Agreements, ensuring timely interventions by the on-site technical team more »

electronic records) and archiving. You will be part of a wider team of administrators and Nurses supporting the delivery of the NHS Continuing Healthcare service across Suffolk and North East Essex ICB. We are a forward thinking, motivated, friendly and award-winning team, and are looking for equally enthusiastic … to be part of. Job description Job responsibilities To deliver an effective and competent level of administration within the Continuing Healthcare Team, promoting good customer service and effective working relationships. The post holder will be responsible forinputting and maintaining data on data systems, together with the associated correspondence … and provide information to others to help their development Friendly professional persona Willingness to learn/adapt as the team expands Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission more »

promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid Responsibilities as our SEND Assessment Coordinator: Conduct statutory Education Health and Care … records and provide reports. Identify and escalate safeguarding/risk concerns. Build relationships with partners in education, health, and community settings. Provide high quality customer service in line with our WE ASPIRE values. What we're looking for in our SEND Assessment Coordinator: Graduate level qualification in a more »

their team will give you the opportunity to contribute to their goal of supporting the transition to a low carbon future and delivering exceptional service to customers. If you are a skilled High Voltage Control Engineer with a strong focus on safety and customer service, and are more »

entry, organisation skills and solid computer skills The role: Support the Project Coordinators and complete a range of project/data entry. Deliver outstanding customer service with effective communication when speaking with external and internal parties. Manage project documentation, ensuring that is maintained and kept up to date … Ensure agreed time frames are met as required. About you: You will be an organised person with a track record of working in a customer-facing role and able to multitask. Have effective written and spoken communication Able to work under pressure, delivering and maintaining accurate data Strong data more »

and Azure Active Directory as well as taking ownership in Office365 applications and deployment. The Desktop Support Engineer will collaborate with my client’s customer to troubleshooting hardware and software issues related to desktop, laptops, workstations, peripherals and associated accessories and across Windows platforms. If you are passionate about … technology with good potential for further progression and recognition in a rapidly evolving global company who pride themselves on rewarding excellence and value exemplary customer service. Desktop Support Engineer permanent profile required: A well-practised experiences in supporting Microsoft windows operating systems and deploying and administering Microsoft Office … background in Active Directory & Azure Active Directory knowledge as well as remote desktop support tools and desktop/printer configurations. Must have an excellent customer driven approach to problem solving. Ideally experiences working in the ITIL framework. Abilities in Windows Server is a bonus but not a pre-requisite. more »

Manager, the successful candidate will be responsible for delivering 1st line technical support across the group of businesses. This will include assisting the IT Service Desk in all areas of user and desktop support. Role The role will include: Provide assistance 1st line technical support to staff in providing … IT support to the Fred. Olsen businesses. Effectively use service desk tools to manage service desk requests. Assist and guide users where required. Field service desk calls and email messages. Maintain a high level of customer service. Escalate issues to colleagues where applicable. As the successful … Months Positions Available 1 Closing Date Friday, 17th May 2024 Start Date Monday, 3rd June 2024 Desired Skills Communication skills IT skills Organisation skills Customer care skills Problem solving skills Qualifications English and Math's GCSE or equivalent, grade 9-4 (A*-C) (Desired) About the Employer FRED. OLSEN more »