16 of 16 Customer Service Jobs in Ipswich

Client Support Administrator

Hiring Organisation
Time Appointments
Location
Ipswich, Suffolk, United Kingdom
Employment Type
Permanent
Time Appointments are working on behalf of a prestigious financial services establishment based in Ipswich, who are recruiting for a professional, customer service driven Technical Support Assistant to join their team. This is a fantastic opportunity to join one of the employers of choice in the area … truly value their staff, offer exceptional benefits, and continuously invest in both professional and personal development for their employees. Skills & Experience Required: Proven customer service or administrative experience gained from a professional regulated environment, or a similar role providing technical or digital support advice An understanding of anti ...

IT Service Desk Team Lead

Hiring Organisation
Aston Martin F1 Team
Location
Ipswich, Suffolk, UK
Employment Type
Full-time
Application Deadline: 4 January 2026 Department: IT Location: Silverstone Description We are looking for an approachable and technically capable Service Desk Team Lead to manage our Service Desk team. You will champion daily IT operations, ensure outstanding customer service, and lead your team to provide effective … technical support background, ready to step into a leadership role and further develop their people management skills. Key Responsibilities Lead and manage a small Service Desk team, supporting their development, performance, and technical capability to deliver exceptional IT services. Act as the primary interface between IT and end users ...

Operational Support Engineer

Hiring Organisation
Equals One Ltd
Location
Ipswich, Suffolk, East Anglia, United Kingdom
Employment Type
Permanent, Part Time
Salary
£26,000
Hours Per week Permanent, Full time Role overview We are currently looking for an enthusiastic caring person to become our next Service Support Engineer. Come join the team help us by supporting our service centre and the needs of our patients out in community. Our Ipswich Approved Repair … Service supports our NHS Wheelchair service in the distribution and maintenance of chairs across the whole of Suffolk, we are a dedicated team and take pride in our achievements to the support the needs of others. We work in partnership with the NHS to supply the necessary equipment ...

Office Technology Specialist

Hiring Organisation
Cooley
Location
Ipswich, Suffolk, UK
Employment Type
Full-time
Cooley is seeking an Office Technology Specialist to join the London Technology Office Operations department. Cooley Information Services (IS) embraces a culture of customer service excellence and all members of the department are expected to move this agenda forward. To that end, the Office Technology Specialist is expected … recognise that the Cooley IS department is a service organisation, first and foremost, and will be evaluated on this requirement equal in importance to the technical and operational responsibilities outlined later in this document. Under direct supervision, the Office Technology Specialist ensures that office IS infrastructure, MFDs and other ...

Mid-Market Account Executive, EMEA

Hiring Organisation
ClickUp
Location
Ipswich, Suffolk, UK
Employment Type
Full-time
personal accountability. Experience: You have a proven track record of exceeding quota in SaaS solution sales. The Role: Drive growth within our existing customer base in the Mid Market segment (300-1000 employees) Focus on expansion, upsell and cross-sell opportunities rather than net new business Build and deepen … adoption Partner with customers to: Understand evolving business goals, timelines, and success metrics Ensure ClickUp continues to deliver value as needs change Analyze customer usage data to: Identify trends and expansion signals Proactively address areas of risk and surface new opportunities Identify and engage new teams, departments, or business ...

Customer Success Lead

Hiring Organisation
Polkadotfrog
Location
Ipswich, Suffolk, East Anglia, United Kingdom
Employment Type
Permanent
Salary
£35,000
role: We're looking for an experienced and motivated Customer Success Lead to take ownership of customer onboarding journey's and leading the Customer Success Team, based in Woodbridge, Suffolk. In this hands-on leadership role, you'll coordinate, monitor, and continuously improve how customers are introduced … supported through their journey. You'll work closely with your team and the wider business to remove obstacles, improve product adoption, and strengthen customer relationships. If you're passionate about customer experience and ready to step into a role with real influence and responsibility, this is an excellent ...

Principal D365 Customer Engagement Consultant

Hiring Organisation
Shape IT Recruitment
Location
Ipswich, Suffolk, UK
Employment Type
Full-time
supporting a leading Microsoft Partner with the recruitment of a Principal D365 Customer Engagement Consultant to join their growing team. This is a fully remote UK role offering the chance to lead high-impact projects, shape solution strategy, and play a key role in driving best practice across … Looking For Proven experience delivering complex D365 CE/CRM implementations within a consultancy or partner environment Strong functional knowledge across Sales, Customer Service, Field Service, and Power Platform Ability to lead workshops, influence stakeholders, and own solution design decisions Excellent communication, leadership, and client-facing skills ...

Field Services Engineer - 2nd Line (MSP)

Hiring Organisation
IP-People
Location
Ipswich, Suffolk, UK
Employment Type
Full-time
looking to step up into a more autonomous, client-facing role? Do you enjoy getting out on site, solving technical challenges, and delivering great customer experiences? This is a fantastic opportunity to join a fast-growing, award-winning Managed Service Provider working with modern workplace, cloud, and networking … technologies. We're looking for a Field Service Engineer (2nd Line) to support clients across the Yorkshire. The Role As a Field Service Engineer, you'll be providing on-site and remote technical support, tackling escalated issues, and helping to deliver high-quality IT services across a range ...

Aftersales Administrator

Hiring Organisation
Senceive - en-US
Location
Ipswich, Suffolk, UK
Employment Type
Full-time
more information about our product line: As an Aftersales administrator, you will be working closely in handling requests & sales opportunities provided by the Customer Support Team, the Business Development Team and the Aftersales Manager. You will work from our Milton Keynes office with the flexibility to work from home. … passionate about technology and want your work to make a real impact, we'd love to hear from you. Our values We are customer-centric We innovate with a purpose We are results-oriented We are team players Joining Our Team Means Collaborating with experts dedicated to innovation ...

Desktop Support Engineer (SC Cleared) 100% Onsite

Hiring Organisation
Stackstudio Digital Ltd
Location
Ipswich, Suffolk, East Anglia, United Kingdom
Employment Type
Contract
Contract Rate
From £190 to £200 per day
candidate must work from the Leiston office daily). Candidate must have a UK Full Driving License and be ready to travel between multiple customer sites within approximately 25 miles of Leiston. A site vehicle will be available onsite for travel within the required locations. SC Clearance is mandatory. … including replacing consumables. Active Directory group management, account unlocks, and password resets. Candidate should have a UK Full Driving License as travel within multiple customer sites in/near Leiston (approx. within 25 miles) is required. Candidate should also have a car. Major travel will be within the site ...

Support Specialist

Hiring Organisation
ITR | part of Ascent International Group
Location
Ipswich, Suffolk, UK
Employment Type
Full-time
line support (2nd line exposure a bonus) Knowledge of Windows/macOS, networking basics (TCP/IP, DNS), Office 365 Strong communication and customer service skills Organised, proactive and calm under pressure Full UK driving licence essential CompTIA/Microsoft certs are a plus If you're passionate ...

Senior D365 & Power Platform Consultant

Hiring Organisation
Hancock & Parsons Ltd
Location
Ipswich, Suffolk, UK
Employment Type
Full-time
broader Microsoft ecosystem to maximise business value -Technical: Lead the design and development of technical solutions using Dynamics 365 and Power Platform to meet customer requirements Develop custom components such as plugins, workflows, and JavaScript/UI extensions as needed Ensure adherence to best practices, prioritising standard product capabilities … project lifecycle Contribute to the continuous improvement of development standards, patterns, tools, and automation practices Skills & Experience: -Functional: 5+ years of experience in customer-facing delivery roles within a Microsoft Partner organisation 3–5 years hands-on experience delivering Dynamics 365 and Power Platform solutions (including Dataverse and Azure ...

Lead Data Engineer

Hiring Organisation
Fundment
Location
Ipswich, Suffolk, UK
Employment Type
Full-time
management market. We are passionate about revolutionising the investment experience for financial advisers and their clients by combining our innovative proprietary technology with exceptional customer service. As we scale, we are growing our multi-disciplinary Data, Analytics&AI function to unlock the full potential of our data assets. About ...

Client Services Specialist

Hiring Organisation
Mercor
Location
Ipswich, Suffolk, UK
Employment Type
Full-time
research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey. Position: Customer Services Representative Type: Independent Contractor Compensation: $60–$80/hour Location: Remote Duration: 3–4 weeks Commitment: 30–40 hours/week Role Responsibilities Create ...

Technical Support Engineer

Hiring Organisation
Nextech
Location
Ipswich, Suffolk, England, United Kingdom
Employment Type
Full-Time
Salary
£28,000 - £35,000 per annum
This is an excellent opportunity for someone looking to build a long-term career within a professional MSP environment that values development, ownership, and customer service. Key Responsibilities Provide efficient, high-quality remote technical support to end users Manage and maintain Microsoft 365 tenants, including Exchange, SharePoint, Azure … configuring Windows operating systems and software Working knowledge of diagnostic tools such as Event Viewer and Command Prompt Excellent communication skills with a proactive, customer-focused approach Ability to take ownership of issues and manage workloads effectively Desirable Skills Networking fundamentals (DNS, DHCP, subnetting, topologies) Experience with Windows Server ...

Technical Support Engineer

Hiring Organisation
Nextech Group Limited
Location
Ipswich, Suffolk, East Anglia, United Kingdom
Employment Type
Permanent
Salary
£35,000
This is an excellent opportunity for someone looking to build a long-term career within a professional MSP environment that values development, ownership, and customer service. Key Responsibilities Provide efficient, high-quality remote technical support to end users Manage and maintain Microsoft 365 tenants, including Exchange, SharePoint, Azure … configuring Windows operating systems and software Working knowledge of diagnostic tools such as Event Viewer and Command Prompt Excellent communication skills with a proactive, customer-focused approach Ability to take ownership of issues and manage workloads effectively Desirable Skills Networking fundamentals (DNS, DHCP, subnetting, topologies) Experience with Windows Server ...