9 of 9 Customer Service Jobs in Ipswich

IT Support Analyst to join its dynamic support team. Youll provide 1st and 2nd line support to both customers and internal users, helping resolve technical issues and maintain high service standards. Full training and career development provided. Key Responsibilities Deliver exceptional technical support and customer service Log, track, and resolve incoming support requests Troubleshoot product and IT … issues, escalating when necessary Work collaboratively with cross-functional teams Support internal users with general IT issues What youll need: Experience in IT support or customer service Degree-level education or equivalent practical experience Strong communication and problem-solving skills Solid general IT knowledge; familiarity with tools like Active Directory, PowerShell, HubSpot, or Microsoft 365 is a plus More ❯

manage support requests using the IT ticketing system, ensuring timely updates and resolution. Escalate complex or unresolved issues to senior engineers or third-line support as required. Deliver excellent customer service and communicate technical issues clearly to non-technical users. Key Skills: 2+ years of experience in an IT support role, ideally within a multi-user environment. Strong … . Confident in supporting end users across desktops, laptops, printers, mobile devices, and basic networking. Experience working with ticketing systems and managing a busy support queue. A positive, customer-first attitude with strong communication and interpersonal skills. Ability to work independently, manage workload effectively, and know when to escalate. More ❯

Colchester or Bury St Edmunds. Skills & Experience Required: Previous management experience gained from a showroom environment, or similar Strong IT experience Strong leadership and organisation skills Excellent Communication and customer service abilities UK Driving licence Strong commercial and financial acumen Sales experience Key Duties & Responsibilities: Drive business growth and profitable turnover Oversee daily operations Sales and quoting, creating More ❯

Able to assist with client facing meetings both on site and via teams • Ability to work across multiple projects and supporting the engineering team • Carrying out engineer audits • Ensuring customer expectations are consistently met • Managing workload effectively • Quality Management • Achieving company KPIs for attendance in line with client SLAs • Collaboration and teamwork • Problem-solving • Delivering exceptional customer service More ❯

to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone More ❯

professional inbound follow-ups Present and promote software solutions to accounting firms and other business clients Contribute creative ideas to improve outreach and generate high-quality leads Deliver exceptional customer service throughout the sales cycle Represent the business at trade shows, exhibitions, and industry events Consistently meet and exceed weekly KPIs and revenue goals Collaborate with internal teams More ❯

professional inbound follow-ups Present and promote software solutions to accounting firms and other business clients Contribute creative ideas to improve outreach and generate high-quality leads Deliver exceptional customer service throughout the sales cycle Represent the business at trade shows, exhibitions, and industry events Consistently meet and exceed weekly KPIs and revenue goals Collaborate with internal teams More ❯

Job Title: IT Service Catalogue & Procurement Assistant Location: Endeavour House, Russell Road, Ipswich IP1 2BX Rate of Pay: Up to £14.59 per hour PAYE Working Hours: 25 hours per week, 5 hours per day Type: Temporary Role - 12 Months Opus People Solutions are working with Suffolk County Council to recruit for a IT Service Catalogue & Procurement Assistant. Purpose … of the job To assist with the maintenance and management of the Service Catalogue for the IT Service, providing IT goods and services to the organisation. You will be a positive contributor to IT services so we deliver cost effective, reliable and agile solutions that support the business transformation programmes of the council. Day to day tasks Assist … with the administration of the IT Service Catalogue which provides standard equipment and repeatable services. Provide equipment and peripherals to customers of the service as per the current delivery arrangements. Work with colleagues to ensure sufficient stock is available. Maintain additional supporting information for equipment and services available via the IT Service Catalogue. Assist with the Standard More ❯

When you join us as a FTTH Engineer, youll benefit from: Competitive salary Company Van 5* housebuilder - Be part of a company that consistently delivers quality homes and outstanding customer satisfaction Life Cover & Contributory Pension Employee Benefits Platform giving you access to high-street discounts, wellbeing support, and more Committed to diversity, inclusion, and empowering your development What is … N23) and be highly competent in cabling, splicing, and testing, although these hands-on tasks are not a daily part of this specific role. Excellent communication, people management, and customer-facing skills are essential. You will need the ability to engage effectively with internal planning, project, and delivery teams, and represent the company professionally to external parties, including regional … all field operations. Primary Responsibilities Oversee all field health, safety, and wellbeing, including risk assessments, reporting, vehicle checks, and audits. Build and prepare the Access Network, from cabinets to customer premises (including rodding, cabling, splicing, testing, commissioning, customer handover). Assist with installing and commissioning of new street cabinets and 3rd party connections (planning, surveying, site visits). More ❯