9 of 9 Customer Service Jobs in Ipswich

support environment, working with a broad range of technologies and directly supporting business customers. The successful candidate will provide technical support to a growing customer base, dealing with faults and queries across servers, desktop computers, laptops, networking, internet connectivity, telephony, printers and associated peripherals. Key Duties & Responsibilities: Provide … maintain hardware, software and network equipment, including routers, switches and Wi-Fi. Assist with user accounts, permissions, backups, security and general systems administration. Support customer IT installations, upgrades and technical projects through to completion. Liaise with third-party suppliers and escalate complex issues where required. Maintain accurate service ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

support, and a consistently high standard of service. This is an excellent opportunity for someone with strong communication skills and a deep passion for customer service and proactive sales. Key Responsibilities: Provide end-to-end sales support, managing everything from pre-sales consultation to post-sales communication. Respond … approach to problem-solving. The ability to work efficiently both independently and as part of a focused team. Desirable Experience: Previous experience in telesales, customer service, or sales support roles (inbound and outbound). Familiarity with helpdesk ticketing systems or CRM software platforms. An interest or background ...

bragging! Our customers are companies that take pride in offering quality refreshments to their employees and clients. Our success is built on outstanding customer service, hard work, and a strong team culture. We believe in delivering WOW experiences to both our customers and our valued employees. … responsiveness, innovation, and smart working—at the very heart of our business, we are committed to cultivating an environment that inspires excellence. As Technical Service Support, you will play a key part in delivering outstanding technical advice via telephone, video call and emails to our customer base ...

CCTV/Access Control Engineer , you will be responsible for installing, servicing and maintaining CCTV and access control systems across a variety of customer sites throughout East Anglia. Working both independently and alongside a small team, you will ensure security systems and equipment are installed, serviced and maintained … high standard. You will also support the management team with job planning, parts ordering and ensuring service visits are completed efficiently. This role is Monday - Friday and is primarily field-based. Main Duties and responsibilities: Install, service and maintain CCTV, access control and security systems at customer ...

/2nd Line Location: Ipswich, Suffolk Salary: £27,000 - £30,000 Type: Full-time, Permanent We are working with an established and growing Managed Service Provider (MSP) is looking for an IT Support Technician to join its technical team in Ipswich. The Role You will provide … line IT support to a range of business customers, working from the office with occasional travel to customer sites across Suffolk. Your responsibilities will include: Providing 1st and 2nd line technical support via helpdesk and on-site visits Troubleshooting Windows desktop environments and Microsoft 365 Resolving basic networking issues ...

bragging! Our customers are companies that take pride in offering quality refreshments to their employees and clients. Our success is built on outstanding customer service, hard work, and a strong team culture. We believe in delivering WOW experiences to both our customers and our valued employees. … employees. The package includes, but is not limited too: 25 Days Annual Leave + Bank Holidays: Extra time off to rest and recharge. Long Service Annual Leave Entitlement & Buy/Sell Scheme: More flexibility for your time off needs. Candidate Referral Program: Help grow our team and earn rewards ...

corporate benefits package. Account managers who prefer managing existing relationships over new business acquisition. Candidates looking for a relaxed entry-level position or structured customer service environment. Anyone who has not operated in a commission-driven, self-generated pipeline role before. Ready to Build Your Own Commercial Portfolio ...

bragging! Our customers are companies that take pride in offering quality refreshments to their employees and clients. Our success is built on outstanding customer service, hard work, and a strong team culture. We believe in delivering WOW experiences to both our customers and our valued employees. … employees. The package includes, but is not limited too: 25 Days Annual Leave + Bank Holidays: Extra time off to rest and recharge. Long Service Annual Leave Entitlement & Buy/Sell Scheme: More flexibility for your time off needs. Candidate Referral Program: Help grow our team and earn rewards ...