24 of 24 Customer Service Jobs in Liverpool

Ecommerce Customer Service Advisor South Liverpool based 10-month FTC (potential to go permanent) £24,600pa pro rata Hybrid working. Are you experienced in ecommerce and customer service? Available to start in September and currently looking for a new challenge? We are currently recruiting for an Ecommerce Customer Service Advisor to cover a maternity … Liaising with management, warehouse, shipping and other departments. Reports and general sales administration. Highlighting stock issues, quality concerns, product feedback. For this role we do require someone with prior customer service and ecommerce experience. We need someone with a strong telephone manner, and good spoken and written communication skills. Excellent IT skills and overall ability to pick up More ❯

Inc, we have the advantage of being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices, fostering relationships and promoting … shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS To carry out service visits to reported calls throughout the companies customer base within … a specified region. The successful candidate will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in manufacturer products and functionality. Respond to customer service requests for the repair of business equipment and production printers Carry out fault diagnosis and establish effective repairs through More ❯

Job summary How would you like to be involved in creating innovative solutions that directly benefit clinical staff and patients within the NHS? In the Informatics Merseyside Development Service, we use a variety of platforms to develop software applications and interfaces, supporting multiple NHS organisations. The Development Service is looking for a well organised and enthusiastic individual, who … is a strong problem solver with experience in one of our three service areas: Web Development (C#, Asp.net, Entity Framework, Blazor) Microsoft SharePoint (React, Typescript, JavaScript, CSS, C#) Integration of Systems (HL7, XML, JSON, JavaScript, Rhapsody). For more information about this Developer role, and about Informatics Merseyside, we will be hosting a brief and informal virtual session on … Microsoft Teams, that you are invited to join. Please email Michael Bland, Head of Development Service Michael.Bland@imerseyside.nhs.uk if you would like to be invited to join this session. What we can offer: Hybrid Working Role based training Continued personal and professional development A friendly and supportive environment Consideration of requests for Flexible working arrangements Health and wellbeing services More ❯

Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Warrington? Youll be talking over the phone … broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, youll be there for the customer supporting them all the way. You dont need specific experience to join us. Provided youre naturally helpful, calm, and can build relationships we can train you on the rest. More ❯

Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Warrington? Youll be talking over the phone … broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, youll be there for the customer supporting them all the way. You dont need specific experience to join us. Provided youre naturally helpful, calm, and can build relationships we can train you on the rest. More ❯

strive to become an extension of your business: a trusted partner. From our early days in 1998 as a mobile services start-up, we've grown into a full-service MSP offering cloud, communications, cybersecurity, and IT support always with a tailored approach, unwavering reliability, and exceptional customer service at our core. Our values centre on customer … with clients, drive policy and compliance, manage M365 security, run workshops, produce tender responses. Elevate our cyber posture across all MSP services and build strong relationships with our marketing, customer experience and service partners to enhance our proposition. In addition to this, as our Cyber Security Lead you will be responsible for: Serving as a trusted advisor to … not just transactions. Innovation-driven : We anticipate threats and empower businesses to stay ahead. Growth opportunity : Join a 25-year-strong, community-rooted MSP that's continuously expanding. Outstanding service culture : Backed by exceptional client satisfaction and real-world reviews. If you feel you have the necessary skills and experience to be successful in this role click on APPLY More ❯

A dynamic and customer-focused Claims and Compensation company committed to cutting-edge technology and optimised operational processes is seeking a visionary and hands-on Chief Operations Officer (COO) to lead on technology strategy, infrastructure, and digital transformation with a close working relationship to the operational leadership team with a strong focus on HubSpot optimization and integration. You will … be responsible for overseeing the development and implementation of technology strategies that drive operational efficiency, customer engagement, and competitive advantage. Youll lead cross-functional teams, manage third-party platforms (especially HubSpot), and play a key role in shaping the companys future through technology. Requirements: Proven experience as a COO, CTO, Head of Technology, or similar leadership role ideally within … a call centre, contact centre, or customer service-driven environment. Strong expertise with HubSpot CRM and marketing automation platforms including custom integrations and advanced reporting plus API and development tools . Background in managing VoIP systems, diallers, workforce management software, and omnichannel support tools. Experience overseeing system migrations, integrations, and cloud-based infrastructure. Exceptional leadership and communication skills More ❯

A dynamic and customer-focused Claims and Compensation company committed to cutting-edge technology and optimised operational processes is seeking a visionary and hands-on Chief Operations Officer (COO) to lead on technology strategy, infrastructure, and digital transformation - with a close working relationship to the operational leadership team with a strong focus on HubSpot optimization and integration. You will … be responsible for overseeing the development and implementation of technology strategies that drive operational efficiency, customer engagement, and competitive advantage. You'll lead cross-functional teams, manage third-party platforms (especially HubSpot), and play a key role in shaping the company's future through technology. Requirements: Proven experience as a COO, CTO, Head of Technology, or similar leadership role … ideally within a call centre, contact centre, or customer service-driven environment. Strong expertise with HubSpot CRM and marketing automation platforms - including custom integrations and advanced reporting plus API and development tools . Background in managing VoIP systems, diallers, workforce management software, and omnichannel support tools. Experience overseeing system migrations, integrations, and cloud-based infrastructure. Exceptional leadership and More ❯

the daily delivery of functions to the wider business for BDO and our Clients. Working on the IT Client Services team, you will record and resolve support incidents/service requests when received and escalate issues to appropriate teams, whilst ensuring that the BDO IT Client Services team are operating within defined KPI and SLA targets. You will; Provide … customer centred support adhering to BDO Quality and service level agreements. Provide call handling, ticket and incident management, escalation and first line investigation and resolution in line with ITIL standards and agreed KPI measurements. Ensure troubleshooting steps are followed consulting documentation, knowledge base, various support systems and appropriate websites Ensure regular ticket updates to manage customer expectations … of contact for any escalation for users throughout the business and external clients Effective Queue Management and Triage aligned to agreed KPI's. You'll be someone with: Essential: Customer Service Experience via phone call and emails Proven Experience of Incident Management Systems (ServiceNow) Considerable experience in a 1st Line level IT support role Excellent communication skills, both More ❯

working with our client, a fast growing company bringing ultra-fast fibre to more rural communities across the Highlands.To help them on this journey, they are looking for friendly, customer-focused people to join the installation teams in Inverness and the North Highlands. Don't worry if you don't have fibre experience as full training provided. This role … homes and businesses Carry out light excavation and cabling work (indoors and outdoors) Work on overhead networks where needed Test equipment and show customers how to use their new service Deliver excellent customer experiences every time What youll bring: Great communication and customer service skills Comfortable working outdoors, at height, and with manual tasks Full UK More ❯

provides homes and services to over 30,000 people across Merseyside and Cheshire. Our aim is to tackle social inequality by enabling individuals and communities to thrive and our customer team is at the heart of what we do. Working with our customers really does change people’s lives and if you want to make a difference Plus Dane … application development, system integration, and digital transformation to join our team as a Senior Applications Analyst. As our Senior Applications Analyst, you will lead innovative IT projects and enhance customer service through smart technology solutions. In this key role, you’ll: Lead a team of Application Analysts. Develop and implement business-critical IT systems. Collaborate with stakeholders to … deliver digital solutions which enhance customer service. Manage system integration, performance, compliance and risk. Drive continuous improvement across application. Champion Plus Dane’s digital strategy Key Skills: A degree or equivalent experience in IT or a related field. Proven experience in developing and implementing IT systems within the housing sector. Strong skills in SQL Server, associated systems and development More ❯

support requests in a professional and timely manner Troubleshoot and resolve hardware, software, and network issues Log all incidents and requests accurately Escalate issues where needed Always provide excellent customer service Skills and Experience Previous IT support experience (desirable, not essential) Good communication skills, both written and verbal Basic understanding of Windows operating systems and Microsoft 365 Ability More ❯

Junior Account Executive (full UK driving licence required) Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play … driving business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £28k basic salary, with OTE taking your total … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯

of data centre operations with opportunities for progression. Requirements: Self-motivated, well-organized, and capable of solo and team work. Experience with hand tools and working at height. Strong customer service skills and professional conduct. Willingness to travel and stay overnight as needed. Excellent communication and problem-solving abilities. Full, clean UK driving license (some travel by train More ❯

P&L components like COGS, fees, and returns. Present actionable insights and recommendations to stakeholders. Compliance & Cross-Functional Ensure adherence to Amazon advertising and content policies. Work closely with Customer Service and Operations to address issues impacting CVR. Required Experience & Skills: 2-4 years’ experience with Amazon Ads is essential (SP/SB/SD; DSP is a More ❯

P&L components like COGS, fees, and returns. Present actionable insights and recommendations to stakeholders. Compliance & Cross-Functional Ensure adherence to Amazon advertising and content policies. Work closely with Customer Service and Operations to address issues impacting CVR. Required Experience & Skills: 2-4 years’ experience with Amazon Ads is essential (SP/SB/SD; DSP is a More ❯

Required 15 years of experience in implementing or architecting ServiceNow solutions Expert in 5 or more below ServiceNow Product suites CSDM and CMDB Customer Service Management CSM Sales Order Management SOM JBRP1_UKTJ More ❯

an on-call Rota Good written and verbal communication skills Capable of working in a team as well as on your own Ability to communicate effectively with clients Excellent customer service skills Experience with IP CCTV and Access Control systems is advantageous however not essential Advanced skills such as commissioning are advantageous however not essential What we offer More ❯

to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone More ❯

DOE, plus bonus. The Role: We are seeking a dynamic Head of E-commerce Operations/Operations Director to lead ecommerce strategy, drive operational efficiency, and enhance customer experiences within the supply chain. This is an exciting position to really help drive the various teams within the business and increase online sales. The role will be to improvement performance … appliances too. A completely different retail area can also be highly considered so new ideas can be brought into the company. Key Responsibilities: Manage ecommerce operations, fulfilment, logistics, and customer service. Optimise supply chain, inventory, and delivery processes. Ensure a seamless website experience in collaboration with IT and marketing. Expand into marketplaces using systems like Linnworks, connecting with Amazon … will be a new area so anyone that has previously set this up would be really beneficial. New ideas, making decisions based on data and fixing any supply chain, customer issues that may come up to ensure a smoother journey in future Proven ability to scale operations and implement process improvements. Strong leadership, problem-solving, and analytical skills. Why More ❯

If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation continually looking to provide a better service to customers. An initial term of up to 18 months is on offer but comes with the potential for extended service as part of the implementation project and … ongoing service improvement. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring More ❯

Business Development Manager - Freight My client is a forward-thinking distribution service provider who is truly dedicated to delivering seamless solutions and outstanding customer service. With a fantastic level of longevity with their current employees, they offer exciting learning and progression opportunities, and they are looking forward to welcoming someone new to the Sales Team. Are you a … pipeline. Preparing and delivering tailored sales presentations, quotes, and solutions to prospective customers. Attending industry events, trade shows, and networking opportunities to generate leads. Working with internal freight and customer support teams to ensure a smooth onboarding and handover of new clients. Contributing to sales forecasts and updating management on progress against revenue goals. Managing your own schedule effectively … for winning new business. Proven new business sales ability - confident in lead generation, prospecting, and closing deals. Strong knowledge of sea and/or air freight operations, pricing, and service options. CRM proficiency and ability to manage a pipeline, keep accurate records, and use data to drive decisions. Effective time management, ability to self-manage workload, travel schedule, and More ❯

across the healthcare system. They are now looking for a Patient Support Administrator to join their growing team. Skills/attributes: The Patient Support Administrator should be skilled in customer services and have the following attributes: An interest and good understanding of IT applications will be required (although relevant training will be provided) Be friendly and approachable Communication is … key in this role; you must be able to articulate yourself clearly and have good patience with the patients. Professional and well presented as this is a customer-facing position and you should have the necessary skills to maintain a warm friendly atmosphere. You will be expected to work with a “get the job done” attitude to meet the … 8am and 8pm on a rota basis. Please note; you will not be working these hours every day. You will be required to undergo a full disclosure and barring service (DBS) check before commencement of employment This is a field-based role and you must have a driving licence and full access to a vehicle to apply Patient Support More ❯

About the Company: We're representing a well-established cleaning services provider delivering high-quality commercial and industrial cleaning solutions nationwide. With a strong reputation for reliability and exceptional service, the company is now looking for a driven Business Development Manager to help expand its client base and strengthen its presence in the market. Role Overview: As a Business … Development Manager , you'll be responsible for identifying new business opportunities, building strong relationships with prospective clients, and securing profitable cleaning service contracts. This role is ideal for someone with a proven track record in B2B sales-preferably in facilities management, soft services, or cleaning sectors-who thrives on hitting targets and driving growth. Key Responsibilities: Proactively identify and … targets. Prepare and deliver tailored proposals, bids, and presentations to prospective clients. Negotiate contracts and ensure smooth handover to operational teams. Build long-term client relationships and provide exceptional customer service. Conduct market research to identify trends, competitors, and new growth areas. Work closely with senior management to develop and execute the business growth strategy. Skills & Experience: Proven experience More ❯