22 Customer Service Jobs in Liverpool

opportunity: MTrec Commercial are proudly supporting our new, market leading client, who, due to significant expansion are seeking to employ a motivated and attentive Customer Service Advisor who is fluent in Dutch, to start a new position now . The company are ideally situated just north of Newcastle … company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customer service professionals. The job you will be doing: Taking inbound customer service calls. Handling a range of administration tasks. Delivering a … great customer experience for Dutch based customers both via email and on the telephone First contact resolution of customers and clients queries, requests, orders, and complaints Provide support to the team. The role will be working Monday to Friday, though in the future you may need to work more »

Are you passionate about providing top-notch technical support to end users? Do you thrive in a fast-paced environment where problem-solving and customer service go hand-in-hand? If so, we have an exciting opportunity for you! Your new company You will be working for an … impact on the local area and offer a rewarding working environment. They are dynamic and innovative, they value teamwork, excellence, and continuous learning. Their Service Desk team plays a crucial role in ensuring seamless IT operations for their organisation. Your new role As a Service Desk Analyst, you … will be the first point of contact for our internal users. Your mission? To deliver exceptional customer service while resolving technical issues efficiently. Here's what you'll be doing: Handling Incoming Queries: Respond to user requests via email or phone, following established request fulfilment and incident management more »

Control Operators and Business Unit Managers to administer vessel bookings for Ports within the Group using various IT platforms. You will provide industry leading customer service through the administration of vessel movement planning and bookings for all Ports across the Group. Regularly reviewing the planning system, you will … recommend improvements and support the Group Planning Manager in resolving planning conflicts and challenges, providing excellent customer service at all times. You will administer Pilotage booking services for certain Ports, ensuring relevant electronic records are maintained and updated at all times. As part of this role you will … communication skills, you will be able to speak to range of internal and external stakeholders at various levels. Strong problem solving, issue prioritisation and customer service skills are key for this role. You will have the ability to understand and apply geographic and technical information, combined with strong more »

Medical Field Service Engineer (Pathology Laboratory Diagnostics) Basic Salary £45,000 to £50,000 (with the opportunity to progress into a senior field service role paying £56K) Bonus Car Allowance Excellent Benefits Package ** An excellent opportunity for experienced Service Engineers from a range of electronics systems backgrounds … to join a market leading supplier of Autoimmune Diagnostics, Immunology, Biochemistry, Haematology, Histology, Microbiology, Immunodiagnostics Systems and Reagents ** The Role – Medical Field Service Engineer (Pathology Laboratory Diagnostics) This market leader seeks to recruit a technically motivated and customer focused Medical Field Service Engineer, responsible for: The service … systems, utilised within pathology departments, NHS laboratories and clinical chemistry environments The successful applicants will support clinical chemistry and blood diagnostics products located at customer sites Your Background – Medical Field Service Engineer (Pathology Laboratory Diagnostics) To succeed in this exciting role, you must be able to demonstrate: A more »

At Adaptable Recruitment we have a fantastic opportunity for a Customer Services Administrator - Telephony to join a fast growing company in the Liverpool area Salary: £23788 - to increase after probabtion 6 months FTC - with potential to go permanent Fully office based: discussion over hybrid working after training Working hours … hours Reporting into: Team Leader Main Responsibilities to include: To maintain a high standard of customer service through efficient and courteous handling of incoming telephone calls and processing claims in an accurate and timely manner Answer and handle incoming telephone calls in a professional, courteous & timely manner Respond … to and resolve customer queries received by email Respond to telephone queries by checking details on the company system Issue claim forms, membership applications and other information to. customers as requested Update the system with changes to membership details by telephone, email or paperless change requests Process claims forms more »

We are currently hiring for a Customer Operation Specialist - Supply Chain . This role focuses on delivering top-tier customer service to the UK market, managing inbound and outbound communications, and overseeing order receipt processes. Collaborating closely with various departments, the aim is to meet customer … deliveries to retailers. This requires keen attention to detail and a proactive approach to optimizing operational efficiency. Overall, the role is instrumental in boosting customer satisfaction and driving success in the UK market. Your Responsibilities Overseeing and nurturing relationships with retailer supply chain teams through leading regular review meetings … aiding in order processing from inception to delivery and invoicing. Ensuring a service level of 98.5% by effectively communicating potential future out-of-stocks to customers and proposing mitigation options. Monitoring and evaluating customer order adjustments. Collaborating with commercial teams to develop joint forecasts incorporating supply chain insights more »

outcomes. Financial forecasts and plans for Infrastructure services. Management, governance, and control of the infrastructure technology architecture for the Trust. Creation of reusable infrastructure service architectures that drive business value through consolidation of technology. Ownership of the Trusts infrastructure service technology landscape and evolution. Management of the Infrastructure … service architectural review boards and governance processes, ensuring they are followed for infrastructure architecture. Assurance that Infrastructure service architectures are fit for service and the technology provided meets the requirements of the digital service organisation. Ensure that infrastructure service architectures are transitioning to safe, secure … services that mitigate all known risks. Infrastructure service architectural reporting and compliance management. Operational/Technical Manage and resolve primarily third line incidents assigned to the teams by the Service Desk in accordance with the Incident Management process. These incidents are by definition highly complex and require specialist more »

retail stores and luxury leisure and hospitality conference centres. Responsibilities Day-to-day delivery of full installation of AV, lighting, and automation technologies Attending customer premises to establish reported fault and a prompt restore service Ensuring accurate completion and return of AV asset documents upon installation sign off … and Field Service records and paperwork for customer service visits Proactively building close working relationships with your team and customers enabling best service Identify potential improvements and feed back to customer and sales Timely and accurate reporting and feedback of installation and service work more »

for the Recruitment and Employment Services Team. Responsibilities of the post holder will include: Development and delivery of a high quality and efficient recruitment service to the Trust. Line management of the HR Recruitment and Employment Service team Developing and maintaining recruitment and employment services information systems Providing … communities. All appointments will be made on merit. Job description Job responsibilities Recruitment Ensure the provision of a comprehensive and professional recruitment and selection service to the Trust Develop recruitment policies and practices reflecting changes in legislation Maintain high recruitment standards that are in line with best practice Respond … to national recruitment initiatives and ensure they are implemented within the Trust (such as Values based Recruitment) Liaise with service users to ensure that the recruitment service meets the Trust's needs, responding to internal and external complaints or concerns Design and action appropriate recruitment/selection events more »

stage of its development. At MSite, you can expect more. About the role: As a Sales Administrator it is your responsibility to support the customer journey, actively supporting Account Managers by reducing their administration overhead. You must ensure clear communication between key external and internal contacts. The role requires … new customer qualification, ensuring key information is captured, that any follow-up information sourced, with the correct processing undertaken – either passing the opportunity to Sales or providing direct quotations. Key responsibilities also extend to supporting the Account Managers with Pipeline Management, Forecasting, quotations, processing purchase orders, project handovers and … general customer management ensuring that responses are provided in a timely manner. The Sales Administrator should seek to proactively manage processes ensuring that best practices are followed and strive to provide customer excellence at all times and at every touch point. Key responsibilities as our Sales Administrator: Providing more »

in enhancing the support team's technical knowledge, communicating effectively with both customers and account managers, and demonstrating a passion for IT and exceptional customer service. This role entails providing senior-level IT infrastructure and systems engineering support, design, and implementation to clients of a Managed Services Provider and … networking infrastructure, contributing to WAN, LAN, and Cloud design, implementation, and security. Taking ownership of assigned incidents and managing them to resolution. Delivering exceptional customer service and demonstrating a willingness to exceed customer expectations. Utilizing a 'hands-on' problem-solving approach and effectively managing workloads. Required Skills more »

of skills (including certification) and progression to employment, training and education Establish and deliver both one to one and group activities as part of customer interventions including initial assessments, inductions, job search sessions, failed to attend sessions with customers Deliver one to one interventions at induction and assessment and … by one to one or group sessions ensuring at all times identify individual learning needs Refer to internal and external agencies to progress the customer Plan training and other interventions for each customer Deliver further interventions with customer as required, assisting customers to decide on options for … advisers and managers Local Authorities particularly SRB Partnerships, Employers About You Ideally working in training, guidance, advice & counselling environments Previous experience working with vulnerable customer groups Working to targets with excellent knowledge of the local labour market, methods of recruitment and awareness of growth industries Good knowledge of welfare more »

Managed Services Provider and Consultancy. You'll serve as the final escalation point for IT issues, leveraging your exceptional technical prowess. The position involves Service Desk support for escalated issues across all levels, occasional after-hours work, on-call support, and site visits. Strong communication skills are essential, as … infrastructure, contributing to WAN, LAN, and Cloud design, implementation, and security. Take ownership of assigned incidents and oversee them through to resolution. Deliver exceptional customer service, going above and beyond for our clients. Employ a hands-on problem-solving approach and excel in multitasking and workload prioritization. Requirements more »

to increase basic earnings through overtime opportunities as well as industry training. Do you have experience in the commercial catering industry in a field service role? Are you gas qualified (gas safe/f gas/COMCAT)? This market leading company supply and install a range of commercial equipment … of commercial clients and have an excellent reputation for quality of service. They fully train all their engineers to ensure this high quality of service is maintained. You will be carrying out service and maintenance of commercial catering equipment across for a variety of clients in a local … your earnings. The ideal candidate will have a commercial gas qualification and experience working on commercial catering equipment in a mobile role. The Role: Service and maintenance of commercial catering equipment Customer service skills and good communication with customers Field based role in the South West more »

knowledge of Microsoft Windows operating systems and Office 365. * Networking concepts, including TCP/IP, DNS, DHCP, etc. * Active Directory administration. * Excellent communication and customer service skills. * Ability to work independently and as part of a team. * Relevant IT certifications (e.g., CompTIA A+, Microsoft Certified Professional) are desirable more »

Service Manager (Heat Pumps) Bootle - Office based £40,000 - £50,000 + Bonus scheme + Career Progression + Pension Are you looking to join an industry leading business that is dominating the renewable energy market, with the chance to lead and coordinate teams? On offer is the opportunity to … industry, specifically with renewable solutions including ASHP and Solar PV. You will need to have the right characteristics of a leader including communication, organisation, customer service and other related traits. The Role: - Serve as the primary point of contact for the operations team, overseeing queries and scheduling. - Lead more »

verbal and written, with the ability to communicate with a range of people on a day to day basis. Administrative experience in a busy, customer facing environment. Knowledge of the national data systems relating to apprenticeships Understanding of the Apprenticeship Levy Understanding of apprenticeship issues and practice Excellent customer service skills. Good organisational skills. You will also need to be confident using IT systems and be able to demonstrate working knowledge of Microsoft Office packages i.e. Outlook, Word, Excel. Person Specification General Requirements Essential Click Apply for this job above to view the Job Description on our … career site Desirable Click Apply for this job above to view the Job Description on our career site Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to more »

At SIM Switchgear, we’re a team of specialists, electrical and mechanical engineers and consultants. As a Field Service Engineer of SIM Switchgear, your primary role will be to ensure the safe execution of all Service related Projects. Your tasks will be predominately related to Servicing, Upgrades and … Products and Services. You will be responsible for, but not limited to: Fielding enquires from existing customers relating to technical support, advice, and future service offerings. Generating quotations for Service related work. Undertaking pre-mobilisation duties, including but not limited to, Project Specific Risk Assessments, Method Statements, etc. … Participating and promoting a proactive and collaborative approach to Health & Safety at SIM & Customer premises. Safely performing all necessary Service related tasks at SIM & Customer premises, including but not limited to, switchgear service & maintenance, switchgear upgrades & life extension projects, protection relay testing & upgrades, switchgear breakdown investigation more »

a possibility to extend. Support and engage with local and wider teams to continuously improve the environment to ensure the delivery of a good customer service experience. They are offering up to £230 per day inside ir35, you are expected to be onsite 5 days a week in … of IT infrastructure (e.g., desktops, laptops etc). Has high quality oral communication and written skills. A good level of experience in a Technical Service or a similar role. Proven capability to work independently whilst managing and prioritising own workload. Reliable and flexible team player able to engage and more »

Manager/Supervisor, the Team Leader will support managerial duties and ensure that our client provides a fully functional automation system for our exceptional customer service. This is a critical role, and the Team Leader will have experience in leading and coordinating a team of maintenance engineers and carry more »

Our Grocery Service Centre, based near Liverpool, is a hub for transactional activity across multiple ABF companies within the ABF Grocery division. Supporting some of our well-known brands such as Kingsmill, Pataks, Blue Dragon, Jordans, Ryvita and Silver Spoon, amongst others. We deliver Shared Service activities across … a wide range of disciplines including Customer Services, Consumer Care, Finance, Payroll, HR and IS. As a D365/Environmental Services Analyst you will be responsible for, the continual delivery of services, support, maintenance, and assisting in projects in relation to our D365 environments. Working closely with our project more »

The company & your role This is a hugely successful business who pride themselves on their reputation in their industry, building the business on excellent customer service. They require a highly motivated Software Developer to join their dynamic team where you will play a crucial role in designing, developing, and … maintaining the backend systems that power their business-to-business (B2B) and business-to-customer (B2C) platforms. You will be responsible for building high-performance backend microservices using C# and .Net Core 6+, whilst collaborating effectively with cross functional teams to define, design, and implement new features for varying more »