11 of 11 Customer Service Jobs in Midlothian

opportunity for someone with 1–2 years of IT support experience who enjoys providing hands-on technical support, resolving user issues, and delivering outstanding customer service. You'll be responsible for supporting end-user computing devices, workplace technologies, and associated IT services while working in a fast-paced onsite … laptop, and peripheral devices. Provide basic Active Directory administration. Assist with onsite data centre "hands and eyes" support. Record and manage incidents using IT Service Management tools. Deliver excellent customer service while meeting agreed SLAs. Essential Skills & Experience 1–2 years' experience in an IT Support, Service ...

Diligenta? Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business that has been described as ‘home … Group stakeholders to ensure incidents are identified, investigated and resolved in line with regulatory and client expectations. The role offers the opportunity to influence customer outcomes, drive improvements in incident governance and help strengthen risk management practices across the organisation. What you'll be doing Leading and developing ...

DescriptionVersion 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft … enhancements and the shift towards AI-driven and agentic business solutions. You will be expected to assess emerging capabilities, guide their pragmatic adoption in customer solutions and ensure that delivery approaches remain aligned to modern, future-fit patterns. You will work closely with architects, product owners and stakeholders ...

What were looking for We are looking for someone with excellent communication skills and a can-do attitude, who can focus on giving great service to our customers. What youll be doing Roles and Responsibilities : Driving the company van for customer deliveries or collections, always ensuring a professional … service to uphold the companys reputation. Planning routes effectively to maximise the efficient delivery of customers orders. Conduct client site surveys to ensure safe delivery and collection of equipment. Installation of IT equipment at client sites (training will be provided) Support the warehouse to ensure health & safety and that ...

outside of normal office hours. Support other offices through business trips when required. Job Requirements: Proven experience in an IT support role involving extensive customer support, both remotely and in-person. Comprehensive understanding of Windows Environment and extensive experience with MS Office Suite. A+ Certification. Ability to travel … pass a driving record review. Excellent customer service skills. Strong technical expertise, curiosity, creativity, and ability to multi-task in a fast-paced environment. Preferred Qualifications: Bachelor's degree in Information Technology. Experience with ServiceNow or related ticketing management systems. Join a dynamic team and bring your skills ...

standards, 18th Edition regulations, and Health & Safety requirements Produce accurate technical inspection reports within agreed timescales Provide professional technical advice to clients Maintain high customer service standards Identify potential additional service opportunities Key Responsibilities: You will work across varied sectors including manufacturing, power & utilities, retail, logistics, transport ...

career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group, were enabling … energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. This role will be within ourMetering team within the Energy Division.Youll join the leading provider of metering services in the UK energy retail ...

Join a leading technology company as an IT Support Technician (Level 2)! Job Overview This role supports a financial services customer and requires candidates to pass financial clearance. The successful candidate will provide both on-site and remote desktop support, perform hardware break-fix activities on desktops, laptops … position also involves supporting bank branch infrastructure, including thin clients, network connectivity, chip-and-pin devices, voucher readers and passbook printers, while delivering excellent customer service. A driving licence and access to transport may be required, as occasional travel to bank branches across Scotland may be necessary, with mileage ...

corporate benefits package. Account managers who prefer managing existing relationships over new business acquisition. Candidates looking for a relaxed entry-level position or structured customer service environment. Anyone who has not operated in a commission-driven, self-generated pipeline role before. Ready to Build Your Own Commercial Portfolio ...

met. Utilize ServiceNow or similar platforms for logging and updating support calls. Support and maintain Citrix environments Knowledge of Win 11 Deliver excellent customer service, addressing user issues promptly and professionally. Understand and support the setup of bank branches, including thin clients, network configurations, and peripherals such ...

join one of Scotland's leading Microsoft Partners and Direct Cloud Solution Providers (CSP). If you enjoy combining deep technical expertise with trusted customer consultancy, we'd love to hear from you. This is an opportunity to work with a talented team of Microsoft specialists, delivering innovative Modern … projects are the same, so you'll enjoy working across a variety of clients, technologies and business challenges. What you'll be doing Leading customer discovery workshops and gathering business, technical and security requirements Designing and delivering Microsoft 365 Modern Workplace solutions Configuring and implementing technologies including Microsoft Teams ...

ambitious and motivated by success? Whether you're a graduate looking for your first career or someone with experience in sales, hospitality, retail or customer service, if you love building relationships, enjoy a challenge and want to earn based on your performance, we'd love to hear from ...