Customer Service Jobs in Midlothian

18 of 18 Customer Service Jobs in Midlothian

Helpdesk Agent

Edinburgh, Midlothian, Scotland, United Kingdom
Harvey Nash
to the Support Team lead or Delivery teams. Collaborate with team members to identify common issues and suggest improvements. Manage workload proactively via a service desk and maintain up-to-date records. Essential Skills & Experience: Experience in a fast-paced customer service environment. Confident communication with internal … to work with minimal supervision and meet deadlines. Flexible approach to learning and problem-solving. Commitment to personal and professional development. Excellent interpersonal and customer service skills. Thorough, patient, and dedicated to resolving customer issues. Quick understanding of complex business processes. High level of IT skills, including More ❯
Employment Type: Contract
Posted:

Customer Service Representative- AI Trainer

Edinburgh, Midlothian, United Kingdom
Hybrid / WFH Options
an interview, please make sure your application is full in line with the job specs as found below. br We are looking for a Customer Service Representative to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress, as More ❯
Posted:

Data Governance Analyst

Edinburgh, Midlothian, United Kingdom
Sanderson Recruitment Plc
Data Governance Analyst Who are Diligenta? Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that … Leave, Foster Leave and Retirement Leave A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service") & Group Income Protection Apply to find out about our other benefits What you'll be doing Implement business data governance frameworks and guidance Create More ❯
Employment Type: Permanent
Salary: GBP 30,338 - 37,923 Annual
Posted:

IT Technician

Edinburgh, Midlothian, United Kingdom
Picture More Ltd
and software management, supporting account administration, and helping deliver IT projects and office moves. Key Responsibilities: Provide first-line technical support for incidents and service requests, meeting agreed service level targets. Respond to escalations from both internal tech support teams and the global service desk. Build and … Provide logistical support during office moves and assist in project delivery where required. Skills and Experience Required: 1-2 years' experience in an IT service desk or similar technical support role required. Strong customer service orientation with a focus on clear communication and problem-solving. Experience with … document actions accurately and follow established communication and escalation procedures. If you consider yourself a team player with excellent communication skills, have a strong customer-first mindset, and can demonstrate the ability to manage competing priorities please apply More ❯
Employment Type: Any
Salary: GBP 32,000 Annual
Posted:

Digital Data Analyst

Edinburgh, Midlothian, Scotland, United Kingdom
Hybrid / WFH Options
Motability Operations
use innovation to shape data so it works for everyone and we're planning to re-platform and improve the existing (commercial, operational and customer) data assets and develop new ones, as well as transform how we work with the business to use our data better. As our Digital … our customers. We're looking for a digital data enthusiast, working collaboratively with a variety of stakeholders to ensure alignment with business objectives and customer outcomes. Your support will help the team in managing and evolving our digital strategy, ensuring a best practice approach. Qualifications This is a great … the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we More ❯
Employment Type: Permanent, Part Time, Work From Home
Posted:

Data Security Engineer

Edinburgh, Midlothian, Scotland, United Kingdom
Hybrid / WFH Options
Motability Operations
the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we More ❯
Employment Type: Permanent, Part Time, Work From Home
Posted:

Data & Analytics Data Quality Engineer

Edinburgh, Midlothian, Scotland, United Kingdom
Hybrid / WFH Options
Motability Operations
use innovation to shape data, so it works for everyone and we're planning to re-platform and improve the existing (commercial, operational and customer) data assets and develop new ones, as well as transform how we work with the business to use our data better. As part of … the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we More ❯
Employment Type: Permanent, Part Time, Work From Home
Posted:

Store Manager

Edinburgh, Midlothian, United Kingdom
EE Retail
you. Day to day, you’ll be leading your people to deliver both individual and team objectives, including driving revenue combined with a great customer experience. You’ll also be communicating with stakeholders from across the business ensuring a clear strategy and support for your store. You will foster … on both financial and behavioural KPIs, whilst capitalising on new retail opportunities. As our Retail Store Manager, you'll lead by example with exceptional customer service and creating memorable experiences. You'll bring fresh ideas to the table and building strong relationships with customers and the community will … Optional Private Healthcare and Dental coverage. About EE: At EE, our people are the key to our success. We keep customers happy with great service and a top-rated network. As part of the BT family, we’ve created an energizing culture that makes EE an excellent place to More ❯
Salary: £32,951 plus uncapped monthly bonus
Posted:

Store Manager

Musselburgh, Midlothian, United Kingdom
EE Retail
you. Day to day, you’ll be leading your people to deliver both individual and team objectives, including driving revenue combined with a great customer experience. You’ll also be communicating with stakeholders from across the business ensuring a clear strategy and support for your store. You will foster … on both financial and behavioural KPIs, whilst capitalising on new retail opportunities. As our Retail Store Manager, you'll lead by example with exceptional customer service and creating memorable experiences. You'll bring fresh ideas to the table and building strong relationships with customers and the community will … Optional Private Healthcare and Dental coverage. About EE: At EE, our people are the key to our success. We keep customers happy with great service and a top-rated network. As part of the BT family, we’ve created an energizing culture that makes EE an excellent place to More ❯
Salary: £32,951 plus uncapped monthly bonus
Posted:

Store Manager

Roslin, Midlothian, United Kingdom
EE Retail
you. Day to day, you’ll be leading your people to deliver both individual and team objectives, including driving revenue combined with a great customer experience. You’ll also be communicating with stakeholders from across the business ensuring a clear strategy and support for your store. You will foster … on both financial and behavioural KPIs, whilst capitalising on new retail opportunities. As our Retail Store Manager, you'll lead by example with exceptional customer service and creating memorable experiences. You'll bring fresh ideas to the table and building strong relationships with customers and the community will … Optional Private Healthcare and Dental coverage. About EE: At EE, our people are the key to our success. We keep customers happy with great service and a top-rated network. As part of the BT family, we’ve created an energizing culture that makes EE an excellent place to More ❯
Salary: £32,951 plus uncapped monthly bonus
Posted:

Store Manager

Newbridge, Midlothian, United Kingdom
EE Retail
you. Day to day, you’ll be leading your people to deliver both individual and team objectives, including driving revenue combined with a great customer experience. You’ll also be communicating with stakeholders from across the business ensuring a clear strategy and support for your store. You will foster … on both financial and behavioural KPIs, whilst capitalising on new retail opportunities. As our Retail Store Manager, you'll lead by example with exceptional customer service and creating memorable experiences. You'll bring fresh ideas to the table and building strong relationships with customers and the community will … Optional Private Healthcare and Dental coverage. About EE: At EE, our people are the key to our success. We keep customers happy with great service and a top-rated network. As part of the BT family, we’ve created an energizing culture that makes EE an excellent place to More ❯
Salary: £32,951 plus uncapped monthly bonus
Posted:

Store Manager

Dalkeith, Midlothian, United Kingdom
EE Retail
you. Day to day, you’ll be leading your people to deliver both individual and team objectives, including driving revenue combined with a great customer experience. You’ll also be communicating with stakeholders from across the business ensuring a clear strategy and support for your store. You will foster … on both financial and behavioural KPIs, whilst capitalising on new retail opportunities. As our Retail Store Manager, you'll lead by example with exceptional customer service and creating memorable experiences. You'll bring fresh ideas to the table and building strong relationships with customers and the community will … Optional Private Healthcare and Dental coverage. About EE: At EE, our people are the key to our success. We keep customers happy with great service and a top-rated network. As part of the BT family, we’ve created an energizing culture that makes EE an excellent place to More ❯
Salary: £32,951 plus uncapped monthly bonus
Posted:

Store Manager

Loanhead, Midlothian, United Kingdom
EE Retail
you. Day to day, you’ll be leading your people to deliver both individual and team objectives, including driving revenue combined with a great customer experience. You’ll also be communicating with stakeholders from across the business ensuring a clear strategy and support for your store. You will foster … on both financial and behavioural KPIs, whilst capitalising on new retail opportunities. As our Retail Store Manager, you'll lead by example with exceptional customer service and creating memorable experiences. You'll bring fresh ideas to the table and building strong relationships with customers and the community will … Optional Private Healthcare and Dental coverage. About EE: At EE, our people are the key to our success. We keep customers happy with great service and a top-rated network. As part of the BT family, we’ve created an energizing culture that makes EE an excellent place to More ❯
Salary: £32,951 plus uncapped monthly bonus
Posted:

Store Manager

Gorebridge, Midlothian, United Kingdom
EE Retail
you. Day to day, you’ll be leading your people to deliver both individual and team objectives, including driving revenue combined with a great customer experience. You’ll also be communicating with stakeholders from across the business ensuring a clear strategy and support for your store. You will foster … on both financial and behavioural KPIs, whilst capitalising on new retail opportunities. As our Retail Store Manager, you'll lead by example with exceptional customer service and creating memorable experiences. You'll bring fresh ideas to the table and building strong relationships with customers and the community will … Optional Private Healthcare and Dental coverage. About EE: At EE, our people are the key to our success. We keep customers happy with great service and a top-rated network. As part of the BT family, we’ve created an energizing culture that makes EE an excellent place to More ❯
Salary: £32,951 plus uncapped monthly bonus
Posted:

Store Manager

Balerno, Midlothian, United Kingdom
EE Retail
you. Day to day, you’ll be leading your people to deliver both individual and team objectives, including driving revenue combined with a great customer experience. You’ll also be communicating with stakeholders from across the business ensuring a clear strategy and support for your store. You will foster … on both financial and behavioural KPIs, whilst capitalising on new retail opportunities. As our Retail Store Manager, you'll lead by example with exceptional customer service and creating memorable experiences. You'll bring fresh ideas to the table and building strong relationships with customers and the community will … Optional Private Healthcare and Dental coverage. About EE: At EE, our people are the key to our success. We keep customers happy with great service and a top-rated network. As part of the BT family, we’ve created an energizing culture that makes EE an excellent place to More ❯
Salary: £32,951 plus uncapped monthly bonus
Posted:

Store Manager

Bonnyrigg, Midlothian, United Kingdom
EE Retail
you. Day to day, you’ll be leading your people to deliver both individual and team objectives, including driving revenue combined with a great customer experience. You’ll also be communicating with stakeholders from across the business ensuring a clear strategy and support for your store. You will foster … on both financial and behavioural KPIs, whilst capitalising on new retail opportunities. As our Retail Store Manager, you'll lead by example with exceptional customer service and creating memorable experiences. You'll bring fresh ideas to the table and building strong relationships with customers and the community will … Optional Private Healthcare and Dental coverage. About EE: At EE, our people are the key to our success. We keep customers happy with great service and a top-rated network. As part of the BT family, we’ve created an energizing culture that makes EE an excellent place to More ❯
Salary: £32,951 plus uncapped monthly bonus
Posted:

Junior Account Manager/Admin Assistant - Straiton - Around 27K

Loanhead, Midlothian, United Kingdom
Lorien
of the business and nature of the role This would be a great transition for someone keen perhaps from an Admin/Receptionist/Customer Service/similar background who wants to upskill in a firm that will help them grow and add to their account management and … including Word and Excel Ability to learn quickly (initial and ongoing training and support will be provided) Ideally but not necessarily, any experience in customer/client relations Adaptability, eagerness to learn as you work, and tenacity to add value and work efficiently If this sounds like a good More ❯
Employment Type: Permanent
Salary: GBP 25,000 - 27,000 Annual
Posted:

Junior Account Manager/Admin Assistant - Straiton - Around 27K

Edinburgh, Loanhead, Midlothian, United Kingdom
Lorien
of the business and nature of the role This would be a great transition for someone keen perhaps from an Admin/Receptionist/Customer Service/similar background who wants to upskill in a firm that will help them grow and add to their account management and … including Word and Excel Ability to learn quickly (initial and ongoing training and support will be provided) Ideally but not necessarily, any experience in customer/client relations Adaptability, eagerness to learn as you work, and tenacity to add value and work efficiently If this sounds like a good More ❯
Employment Type: Permanent
Salary: £25000 - £27000/annum Pension, Holidays, Progression
Posted:
Customer Service
Midlothian
Median
£32,851