5 of 5 Customer Service Jobs in Portsmouth

mark in a professional community that truly values people, innovation, and achievement. Location: University of Portsmouth, On site About the Role We are seeking a proactive and experienced Deputy Service Delivery Manager to join our Information Services team at the University of Portsmouth. This is a pivotal role supporting the delivery of high-quality IT services across the University … ensuring our students and staff benefit from reliable, innovative, and user-focused digital solutions. Reporting to the Service Delivery Manager, you will lead operational teams, manage service performance, and contribute to strategic initiatives including our Digital Transformation Plan. You'll play a key role in shaping service excellence through ITIL-aligned processes and continuous improvement. Key Responsibilities … Lead and manage day-to-day IT service delivery operations across the University. Support and deputise for the Service Delivery Manager in strategic planning and service development. Ensure effective incident, problem, and change management in line with ITIL best practices. Collaborate with internal stakeholders and external partners to enhance service quality. Monitor service performance metrics More ❯

mark in a professional community that truly values people, innovation, and achievement. Location: University of Portsmouth, On site About the Role We are seeking a proactive and experienced Deputy Service Delivery Manager to join our Information Services team at the University of Portsmouth. This is a pivotal role supporting the delivery of high-quality IT services across the University … ensuring our students and staff benefit from reliable, innovative, and user-focused digital solutions. Reporting to the Service Delivery Manager, you will lead operational teams, manage service performance, and contribute to strategic initiatives including our Digital Transformation Plan. You'll play a key role in shaping service excellence through ITIL-aligned processes and continuous improvement. Key Responsibilities … Lead and manage day-to-day IT service delivery operations across the University. Support and deputise for the Service Delivery Manager in strategic planning and service development. Ensure effective incident, problem, and change management in line with ITIL best practices. Collaborate with internal stakeholders and external partners to enhance service quality. Monitor service performance metrics More ❯

DOE) Overtime opportunities Company vehicle & fuel card Paid travel (minus the first 30 minutes) Training & career development Supportive team & professional work environment The Role: Install and service fire alarms, CCTV, access control, and intruder alarms Diagnose and resolve faults efficiently Provide excellent customer service & technical support Work independently while being part of a strong team Requirements: Experience … with fire alarms, CCTV, access control & intruder alarms Strong problem-solving skills & attention to detail Full UK driving licence Professional, customer-focused approach How to Apply: If you're a skilled Fire & Security Engineer looking for a new opportunity, get in touch. Send your CV to (url removed) YOU MAY BE A: Fire & Security Engineer, Fire Alarm Engineer, Fire … Alarm Technician, Fire and Security Technician, Fire Alarm Service Engineer, Service Engineer, Intruder Service Engineer, Security Engineer, Intruder Alarm Engineer, Fire Engineer, Electrical Engineer, Maintenance Electrician, Electrician INDAV More ❯

Laptop Deployment Engineer with expertise in hardware deployment and asset management, you will collaborate with our IT team. You will be responsible for deploying laptops on-site using customer documentation and following strict asset management procedures. Tell me more, tell me more... Our client is currently looking for a recruit in joining their current team, below are the job … our friendly recruitment team for any questions you may have about the role, between 09.00am till 17.00pm Monday to Friday. Shifts:Monday to Friday (37.5 hours) Location: Portsmouth, Airport Service Road, Portsmouth PO3 5GE Start Date: 27th October 2025 End Date: 21st November 2025 Working Hours: 09:00 AM - 17:30 PM Roles and Responsibilities: Deploy laptops on-site … using customer-provided documentation. Follow asset management and tracking processes accurately. Liaise with site contact and internal teams to ensure smooth deployment. Maintain high standards of professionalism and data security. Other stuff we're potentially looking for: SC clearance (or willingness to undergo vetting). Experience in laptop deployment and asset tracking. Familiarity with secure environments and documentation protocols. More ❯

standards. Diagnose and troubleshoot faults with fire and security equipment and provide timely repairs. Liaise with clients to understand their security needs and provide technical support and advice. Complete service reports, maintenance records, and installation documentation accurately and promptly. Ensure all work complies with current fire safety legislation, security regulations, and company policies. Collaborate with the sales and project … BS 5839, BS 6266, BS EN 50131, etc.). Ability to read and interpret technical drawings and schematics. Excellent problem-solving skills and attention to detail. Strong communication and customer service skills. Valid driving license and willingness to travel to various client sites. Ability to work independently and as part of a team. Preferred: Experience with system programming More ❯