11 of 11 Customer Service Jobs in Worcestershire

progress in your career. The Role You'll play a key part in delivering high-quality 1st/2nd line support across a varied customer base, working with technologies such as: Windows 10/11 & Windows Server Microsoft 365 (Teams, Exchange, SharePoint) Networking (DNS, DHCP, firewalls, switches, VPNs) VMware … Virtualisation Azure cloud services Hardware troubleshooting & device configuration General IT support, ticket management, and customer communication This is a hybrid role offering a mix of office and home working, ideal for someone eager to grow their skills in a structured, well-supported environment. What You'll Be Doing Resolving ...

enjoy creative problem-solving, working collaboratively in person, and delivering meaningful IT solutions rather than just closing tickets. Your new role Handle service requests, incidents, and problems via a Jira-based ITSM system Automate software installations, deployments, and upgrades using Chocolatey for Business Deploy new systems/services … secure infrastructure using DevOps tools like Ansible Perform routine maintenance, patching, testing, upgrades, and proactive performance monitoring Deliver cutting-edge IT and customer projects Assist with disaster recovery planning and execution Create and maintain technical documentation and provide end-user training Manage asset lifecycles, procurement, and liaise with suppliers ...

business cross-sell and up-sell opportunities. Position our clients services and solutions to prospects and customers using a consultative approach Manage customer accounts giving high levels of customer service Understand our clients value proposition, how it fits in the market place and communicate it to customers ...

maintenance of the UKs critical digital infrastructure, drawing on decades of experience in mission critical communications and technology. With a strong focus on key customer areas including transport, emergency services, network providers and the public sector, our expertise, accreditations, and knowledge make us a trusted partner for organisations … Corporate Network project for Cisco ISE, ASA and Umbrella, as well as Network Design and architect responsibilities. Act as a single point of contact (Customer Technical Advocate) for the customer and internal stakeholders for Corporate LAN Network, with skills within Cisco ISE, ASA and Umbrella. Work as part ...

maintenance of the UKs critical digital infrastructure, drawing on decades of experience in mission critical communications and technology. With a strong focus on key customer areas including transport, emergency services, network providers and the public sector, our expertise, accreditations, and knowledge make us a trusted partner for organisations … Corporate Network project for Cisco ISE, ASA and Umbrella, as well as Network Design and architect responsibilities. Act as a single point of contact (Customer Technical Advocate) for the customer and internal stakeholders for Corporate LAN Network, with skills within Cisco ISE, ASA and Umbrella. Work as part ...

maintenance of the UKs critical digital infrastructure, drawing on decades of experience in mission critical communications and technology. With a strong focus on key customer areas including transport, emergency services, network providers and the public sector, our expertise, accreditations, and knowledge make us a trusted partner for organisations … Corporate Network project for Cisco ISE, ASA and Umbrella, as well as Network Design and architect responsibilities. Act as a single point of contact (Customer Technical Advocate) for the customer and internal stakeholders for Corporate LAN Network, with skills within Cisco ISE, ASA and Umbrella. Work as part ...

maintenance of the UKs critical digital infrastructure, drawing on decades of experience in mission critical communications and technology. With a strong focus on key customer areas including transport, emergency services, network providers and the public sector, our expertise, accreditations, and knowledge make us a trusted partner for organisations … Corporate Network project for Cisco ISE, ASA and Umbrella, as well as Network Design and architect responsibilities. Act as a single point of contact (Customer Technical Advocate) for the customer and internal stakeholders for Corporate LAN Network, with skills within Cisco ISE, ASA and Umbrella. Work as part ...

experienced IT Account Manager to join now and one more in the spring of 2026 This is an excellent opportunity for a motivated, customer-focused IT sales professional to work alongside a dynamic, friendly, and highly capable IT support team, managing and growing existing client accounts. Key Responsibilities Account … Looking For A proactive self-starter with ambition and drive A consultative salesperson with a "can-do" attitude Someone passionate about delivering outstanding customer service Benefits Competitive base salary + commission & bonuses Company pension scheme Additional holiday for your birthday Company social events Modern office in a town ...

Immediate (before Xmas possible) Skills required for the IT Support Technician/IT Support Engineer are: Networking, routing experience VPN ,WAN and Firewall knowledge Customer service and good communication skills Windows/Linux server admin Windows Desktop admin Beneficial skills are: Infrastructure certification exposure (e.g. CompTIA, CCNA) Software ...

+ Excellent Benefits We are a well-established engineering-focused technology provider with a strong reputation for delivering high-quality network solutions and excellent customer service. For over 30 years, we have been helping organisations design, implement and support enterprise networking solutions, covering LAN, WAN, Wi-Fi, Collaboration ...

follow up on leads Collaborate with sales and marketing team to develop strategies for reaching sales targets including account mapping and ABM Use customer relationship management (CRM) software to manage leads and sales activities Stay up-to-date on market trends, competition, and industry developments Provide regular reports … share best practice Job Profile: skills traits, and experience 5 years+ of experience in sales 2+ years of outbound SaaS SDR experience Proficiency in customer relationship management (CRM) software is essential. Social selling will be key - LinkedIn, Leaf forensics, email marketing exposure is desirable. Excellent verbal, written communication skills ...