16 of 16 Customer Service Jobs in Worcestershire

Job Title: Customer Service Advisor Location: Midlands Job type: Full-Time (37.5 hours per week) Salary: £25,498 About the opportunity The position will be responsible for providing a pivotal point of contact for Airband customers, a varied role that will involve responding to queries via email, phone … and social media, all backed up with detailed administration streams. You will Provide excellent customer service whilst assisting in varied technical fact-finding conversations. As Customer Service Advisor you will have a confident telephone manner, be able to communicate with a variety of Customers and queries. … Be a quick thinker and have a great understanding of customer service excellence. You will be comfortable with life cycle of our customers queries and be on hand to offer rapid solutions. More about Airband Airband is an internet service provider bringing highspeed broadband to rural communities More ❯

Job Description Job Title: Customer Service Advisor Location: Midlands Job type: Full-Time (37.5 hours per week) Salary: £25,498 About the opportunity The position will be responsible for providing a pivotal point of contact for Airband customers, a varied role that will involve responding to queries via … email, phone, and social media, all backed up with detailed administration streams. You will Provide excellent customer service whilst assisting in varied technical fact-finding conversations. As Customer Service Advisor you will have a confident telephone manner, be able to communicate with a variety of Customers … and queries. Be a quick thinker and have a great understanding of customer service excellence. You will be comfortable with life cycle of our customers queries and be on hand to offer rapid solutions. More about Airband Airband is an internet service provider bringing highspeed broadband to More ❯

Contract - 6 Months initial - Inside IR35 - 1st and 2nd Line - Manufacturing or similar sector experience - Great Customer Service Essential - Onsite nr Worcester We are hiring for a technical support analyst to join a business that have grown recently. You will need to be able to drive as the … someone with strong M365 experience, networking and Endpoint but also someone that really understands processes and process improvement. This role is delivering a brilliant customer service to the internal stakeholders, so you'll need to be the face of IT to the business. The environment and sector are … someone that is inquisitive and has a problem mindset would be helpful. Technical skills are O365, Endpoint and some networking really and then the customer support piece in addition to this. Please apply now for more information. Please note it is on-site 5 days per week. More ❯

Contract - 6 Months initial - Inside IR35 - 1st and 2nd Line - Great Customer Service Essential - Onsite nr Worcester - £250-300 per day We are hiring for a technical support analyst to join a business that have grown recently. You will need to be able to drive as the site … someone with strong M365 experience, networking and Endpoint but also someone that really understands processes and process improvement. This role is delivering a brilliant customer service to the internal stakeholders, so you'll need to be the face of IT to the business. The environment and sector are … someone that is inquisitive and has a problem mindset would be helpful. Technical skills are O365, Endpoint and some networking really and then the customer support piece in addition to this. Please apply now for more information. Please note it is on-site 4 days per week. More ❯

a performance-focused environment but we ll give you all the training and support you need to succeed. What You ll Do: Handle inbound customer enquiries with professionalism and enthusiasm. Identify opportunities to upsell or cross-sell our digital services and solutions. Hit and exceed your KPIs (we ll … make sure they re clear, fair, and achievable). Deliver outstanding customer service on every call. Keep accurate call notes and use CRM tools to manage follow-ups. What You ll Need: Confident phone manner with a clear, friendly communication style. Target-driven mindset enjoys the buzz of … smashing goals. Positive attitude and a team player approach. Some customer service or sales experience (contact centre experience a bonus). Basic computer and typing skills. What You ll Get: £25,000 starting salary (increased to £26,000 after successful 6-month probation). Up to More ❯

part of our client services team, providing on-site technical support to a range of businesses. This role blends hands-on IT troubleshooting with customer-facing service-no two days are the same. You'll be diagnosing issues, installing and configuring hardware/software, and ensuring our clients … Install and configure desktops, laptops, printers, and other peripherals Support network infrastructure: routers, switches, firewalls, and Wi-Fi Maintain documentation for client environments and service activities Collaborate with internal service desk and project teams Deliver outstanding customer service and communicate effectively What You'll Need: 2+ More ❯

Customer Success Manager Location: United Kingdom Job Type: Full-Time About Them: They are a dynamic and growing business that continually invests in their software solutions to meet the ever-changing needs of our customers. They pride themselves on delivering excellent customer service and retention, always putting … to support their requirements, involving UK travel, some overnight stays, and excellent planning to optimize your days seeing multiple customers where geographically possible. Nurture customer accounts for upsell, cross-sell, and contractual revenue opportunities. Attend scheduled meetings with team members, including Line Managers, to discuss potential pipeline and ongoing … Skills & Experience: Sales experience (new business and/or account management). Experience in taking a consultative approach by understanding business processes and matching customer needs to deliver customer-focused solutions. Ability to communicate, present, and influence credibly and effectively at all levels of the organization, internally and More ❯

your hobby into a career? This is an exciting opportunity to gain hands-on experience in IT support, working with a well-established IT service provider in the West Midlands. Location: Droitwich, West Midlands - The role is full time office based Salary: From 15,000 per year Hours: Monday … months, with 80% of learning achieved on the job, for optimum productivity. About the Company Our client is a leading IT support and service provider based in Elmley Lovett , delivering bespoke IT solutions to small and medium-sized businesses across the region. About the Role As an IT Support … essential IT skills while working on real-world projects. Your key responsibilities will include: Providing technical support for IT and EPOS systems Assisting in customer projects and IT service activities Handling helpdesk calls and emails, ensuring timely responses Managing and resolving first-line support queries Gaining experience in More ❯

your hobby into a career? This is an exciting opportunity to gain hands-on experience in IT support, working with a well-established IT service provider in the West Midlands. Location: Droitwich, West Midlands - The role is full time office based Salary: From £15,000 per year Hours: Monday … months, with 80% of learning achieved on the job, for optimum productivity. About the Company Our client is a leading IT support and service provider based in Elmley Lovett , delivering bespoke IT solutions to small and medium-sized businesses across the region. About the Role As an IT Support … essential IT skills while working on real-world projects. Your key responsibilities will include: Providing technical support for IT and EPOS systems Assisting in customer projects and IT service activities Handling helpdesk calls and emails, ensuring timely responses Managing and resolving first-line support queries Gaining experience in More ❯

Job Description Customer Success Manager Location: United Kingdom Job Type: Full-Time About Them: They are a dynamic and growing business that continually invests in their software solutions to meet the ever-changing needs of our customers. They pride themselves on delivering excellent customer service and retention … to support their requirements, involving UK travel, some overnight stays, and excellent planning to optimize your days seeing multiple customers where geographically possible. Nurture customer accounts for upsell, cross-sell, and contractual revenue opportunities. Attend scheduled meetings with team members, including Line Managers, to discuss potential pipeline and ongoing More ❯

details and sales information for future reference. We're seeking individuals with the following experience: Proven track record in telesales or similar sales/customer service roles. Exceptional verbal and written communication skills. Ability to quickly grasp product/service knowledge and articulate it to prospects. Meticulous … attention to detail. Strong organisational skills with the ability to prioritise tasks effectively. A passion for delivering outstanding customer service. Innovative mindset with a willingness to contribute ideas. Goal-oriented and hardworking. Rewards and Benefits: Joining this group comes with numerous perks, including: Enhanced maternity and paternity 25 days … holiday + bank holiday Death in Service Flexible working arrangements. Comprehensive benefits package. Opportunities for career advancement. Option to purchase additional holiday days. This role presents an exciting opportunity to be part of a growth journey and contribute to expanding service offerings. If you're ready to take More ❯

and offer our services globally. This provides our team members with unique opportunities for international travel and engagement. We pride ourselves on delivering exceptional customer service by establishing a robust communication framework with our clients. Our organisational structure is designed to facilitate integrated solutions, managed through proven project … levels. Self-confidant and assertive. Sound judgement and decision making ability. Ability to organise and prioritize a number of project simultaneously. Ability to understand customer requirements and to build good relationships 5-7 years within an engineering discipline. KNOWLEDGE & QUALIFICATIONS A degree qualification or equivalent in a relevant engineering … salary. Training & development opportunities. Apprenticeship programs. Company pension. Early finish on Fridays. Free guest accommodation in various locations (home and aboard). Birthday holiday. Service milestones. 25 days holiday, including 3 days Christmas closure, plus Bank Holidays (x8) Recruitment Reward Scheme. Flexible maternity options after month 9. Paid paternity More ❯

is to repair specialist bodywork equipment and refuse collection vehicles to a consistently high standard and could include attending to equipment repairs at our customer sites as and when required. The successful candidate will have mechanical experience ideally from commercial vehicles or plant hire sectors or relevant experience in … license and/or HGV experience in welding would be desirable. A willingness to learn and the ability to work to time constraints and customer specifications is essential. A full driving licence is essential. Main Duties & Responsibilities: Disassembling and assembling body mounted equipment. Diagnosis of faults on chassis mounted … being carried out and using Personal Protective Equipment as and when appropriate. The ideal candidate will be professional and self-motivated with a good customer service ethos and the ability to solve problems alongside a desire to develop and learn. Communication skills are vital for this role, both More ❯

JA management team by feeding back any notes after each shift Must be confident in talking to parents and have a good understanding of customer service Care standards: To work within the Ofsted Welfare Requirements. 1:8 ratio and staff must be DBS checked Health and Safety: You More ❯

Team. Together, you will manage and simplify applications for handling and selling our domain names, hosting, mail, and cloud services. Our applications deliver seamless service to our customers and internal teams, so you constantly look for ways to improve existing and new solutions. You'll have an R&D More ❯

grow and thrive. The MSP arm of Tela acts as an extension to our customers’ business, providing a robust, technically-sound and friendly support service to customers within a wide-range of industry sectors, from the legal industry, to charities to education. Role Description This is a full-time … looking for a hands-on technical engineer who enjoys a varied role, combining support and project work to meet the needs of our growing customer base. Duties include: Taking ownership for complex 3rd Line tickets assigned to you (directly assigned or escalated from 2nd Line) working with current technologies … such as Azure, Microsoft 365, what else would you add? Firewall management and networking Proactively involved in project work, including customer onboarding Maintaining a high degree of service for all support queries and adhering to all service management principles On site visits as required, for both scheduled More ❯