12 of 12 Customer Service Jobs in Worcestershire

looking for an enthusiastic and customer-focused IT Support Engineer to join our Service Desk team in our Worcester office, as well as delivering on-site assistance to our branches. In this role, you will act as the first point of contact for technical issues raised across … branches. Administer and manage user accounts and permissions within Active Directory Support and troubleshoot in house CRM software Deliver a high standard of professional customer service both remotely and face to face Accurately log and document all issues, actions, and resolutions Manage and administer mobile devices ...

looking for an enthusiastic and customer-focused IT Support Engineer to join our Service Desk team in our Worcester office, as well as delivering on-site assistance to our branches. In this role, you will act as the first point of contact for technical issues raised across … branches. Administer and manage user accounts and permissions within Active Directory Support and troubleshoot in house CRM software Deliver a high standard of professional customer service both remotely and face to face Accurately log and document all issues, actions, and resolutions Manage and administer mobile devices ...

right time. From managing order flow through to completed delivery, youll spot issues early, resolve bottlenecks, and work closely with operations, transport, and customer service teams to protect service levels for our customers. Were looking for someone practical, analytical, and organised, with experience in logistics, transport planning … role involve? Manage and maintain delivery schedules Diary to ensure optimal route planning and capacity utilisation Produce weekly forecast based of trends and customer demand Monitor and control order flow from intake through to delivery completion Analyse daily, weekly, and seasonal demand trends to support accurate forecasting Identify bottlenecks ...

patients live healthier lives by providing excellent, high quality and innovative screening services to the NHS. Our aim is to provide a joined-up service to all our patients Communications/Telephony focused - though general IT skills will also be called upon. Problem-solving skills are called … triage and help resolve any complications Can work as part of a delivery team, or work individually Ensuring excellent customer service by taking and making all calls from patients and other healthcare professionals in a timely manner. Primarily booking, cancelling, or rescheduling appointments for diabetic eye screening. Database ...

progression to Full Time Hybrid SaaS Automotive Industry Are you tech-savvy, people-focused, and enjoy engaging with customers? Were looking for a proactive Customer Success Assistant to join our growing team, for a fixed 12-month term, to support clients across the automotive sector, with the opportunity … progress to become a full-time team member at the end of the contract period. About the Role As a Customer Success Assistant, youll play a key part in ensuring our customers have a smooth, positive experience with our SaaS business management platform. Youll work closely with our Customer ...

reporting, and close collaboration with both customers and internal teams. The Role As a Data Analyst you will be responsible for managing and analysing customer data to support day-to-day operations and improve overall efficiency. You will act as a key point of contact for customer queries … ensuring data accuracy and delivering insights that support business performance. Providing a high level of customer service via email and phone Responding to customer queries and resolving issues through data analysis and system reporting Generating reports and extracting data from internal systems Maintaining and updating customer ...

Role: 2nd Line IT Engineer (MSP) - Service Desk & Field Based Location: Bromsgrove Salary: £35,000 We are a growing Managed Service Provider (MSP) looking for a skilled and motivated 2nd Line IT Engineer to join our team. This is a varied role combining service desk support with … routers, switches, firewalls) Assist with project work, including system upgrades and migrations Maintain clear documentation and update tickets within the helpdesk system Deliver excellent customer service at all times Skills & Experience Required Previous experience in a 2nd line role, ideally within an MSP environment Strong networking knowledge ...

confidential chat, reach out to - or apply today! What will the role involve? Ensuring optimal routing of vehicles using transport planning systems to meet customer requirements, maintain legal compliance, and achieve organisational KPIs A fast-paced Transport Planning role - planning national routes, including trunking and final mile deliveries Working … closely with the warehouse, transport, and customer service teams to ensure smooth operations Planning inter-depot movements, collections, and customer orders Accurately updating transport systems in real time as changes occur Answering internal enquiries regarding route capacity to ensure customer requirements are met to the highest ...

lead to other opportunities in the business. The Data Specialist Administrator key duties include:- Working on data projects to tidy up their database and customer records. A keen eye for details is essential in this role You will work on excel at a basic level to collate data. Updating … customer records and cleansing prospect data in preparation for marketing emails Some phone work speak to customers to check their information etc You will do some research work using the internet to find the correct company information The successful Data Specialist Administrator will have the following skills and experience ...

+ Excellent Benefits We are a well-established engineering-focused technology provider with a strong reputation for delivering high-quality network solutions and excellent customer service click apply for full job details ...

+ Excellent Benefits We are a well-established engineering-focused technology provider with a strong reputation for delivering high-quality network solutions and excellent customer service. For over 30 years, we have been helping organisations design, implement and support enterprise networking solutions, covering LAN, WAN, Wi-Fi, Collaboration ...

Technical Service Desk Analyst Bromsgrove - (Hybrid 3 days in office) £27,000 - £32,000 + Learning & Development Bonus + Holiday + Training + Pension + Benefits Are you looking to develop your career in a busy technical service desk environment where you will support customers, solve problems … grow your technical skills through continuous learning? This role offers the chance to take ownership of customer issues, deliver high standards of technical support, and build strong working relationships. You will work within a collaborative team, contributing to shared goals while maintaining high-quality service levels. You will ...