8 of 8 Customer Service Jobs in Worcestershire

exciting opportunity for a highly skilled IT professional who enjoys solving complex technical challenges, working with the latest Microsoft technologies, and delivering exceptional service to a diverse customer base. You will act as a senior technical escalation point within the support team, working closely with Helpdesk Engineers, Field … Engineers, Project Engineers, and Technical Management to resolve advanced technical issues, support customer infrastructure, and contribute to ongoing service improvements. This role combines remote support, project work, and occasional on-site customer visits, making it ideal for someone who enjoys both technical problem-solving and building strong ...

exciting opportunity for a highly skilled IT professional who enjoys solving complex technical challenges, working with the latest Microsoft technologies, and delivering exceptional service to a diverse customer base. You will act as a senior technical escalation point within our support team, working closely with Helpdesk Engineers, Field … Engineers, Project Engineers, and Technical Management to resolve advanced technical issues, support customer infrastructure, and contribute to ongoing service improvements. This role combines remote support, project work, and occasional on-site customer visits, making it ideal for someone who enjoys both technical problem-solving and building strong ...

governance and compliance frameworks, policies and procedures as needed Supporting the effective resolution of customers’ security issues and queries Liaising with the Technology Service Desk to ensure a high-quality level of customer service is provided Carrying out appraisals of new and existing processes and their suitability … legislation and GDPR Ability to extract and interpret computerised data Knowledge of the Data Protection Act and its application Excellent communication, interpersonal and customer care skills Why work for us? We provide homes and care for more than 250,000 people in England and Scotland. Our customers ...

recruiting for an experienced Security Systems Engineer to join a well-established and growing security solutions provider. This is a field-based position covering customer sites across the West Midlands region, delivering installation, servicing, maintenance and commissioning of a variety of security systems within commercial, industrial and selected residential … environments. The successful candidate will have strong technical knowledge across Intruder Alarms, CCTV and Access Control systems, along with the ability to provide excellent customer service while working independently in the field. Key Responsibilities Attend customer sites to carry out pre-planned service, maintenance and installation ...

Ordinator - Internal Engineering Location: Droitwich Salary: £25,000 per annum Vacancy Type: Full TimeContract Hours : Mon-Fri working hours 37.5 hour a week The Service Coordinator plays a key role in supporting the Internal Engineering function, with a primary focus on the Breakfix service (reactive repair and maintenance … paced position that spans six sub-departments, all of which contribute to delivering thier Refurbishment service. The role is integral to ensuring an excellent customer experience by providing accurate quotations, responding promptly to customer enquiries, coordinating with the supply chain, and driving operational output through effective organisation ...

second-line technical support to customers across the company's software, hardware, video, and asset tracking solutions. The role is responsible for delivering excellent customer service, diagnosing and resolving technical issues, maintaining customer accounts and assets, and escalating complex issues where specialist intervention is required. Key Responsibilities … Customer Support Act as the first point of contact for customer enquiries via telephone and email. Respond to software, hardware, and product-related queries in a professional and timely manner. Process footage requests and support customers with video retrieval requirements. Provide guidance on product features, functionality, and best ...

defence technology to ground-breaking innovations our mission is to empower and protect lives. Join us as a Change Manager at one of our customer sites based in Corsham, where you will have the opportunity to work with cutting-edge technology in partnership with some of the most brilliant … Configuration Management requirements Monitoring and improving Change Management performance through KPIs, SLA/OLA targets and continual improvement activities, driving greater efficiency, effectiveness and customer service Engaging and collaborating with stakeholders to align Change Management processes, providing effective reporting and communications while maintaining contractual and regulatory compliance Managing ...

systems, providing security guidance, and ensuring governance and compliance across the group. You will work across policies, incident resolution, and liaison with the Service Desk to maintain a high standard of security and customer service. A strong IT security background and knowledge of ISO27001/GDPR are essential. ...