25 Customer Service Jobs in Worcestershire

Customer Service Administrator/Repairs Administration Officer with experience in a customer service setting, excellent communication skills and a high level of IT literacy to include knowledge of databases and precision in data recording is required for a well-established housing association based in Evesham, Worcestershire … holder will be required to work on a rota basis between these hours JOB OVERVIEW We have a fantastic new job opportunity for a Customer Service Administrator/Repairs Administration Officer with experience in a customer service setting, excellent communication skills and a high level of … IT literacy to include knowledge of databases and precision in data recording. Working as a Customer Service Administrator/Repairs Administration Officer you will play a vital role in managing, diagnosing and effectively processing maintenance and day-to-day repair requests from tenants. As a Customer Service more »

Field Service Co-ordinator will assist with planning and organising field service activities of the gas transmission business unit. To assist with planning and organising field service activities of the gas transmission business unit. Principal Accountabilities Diary management of field service engineers and installation team Planning … of field service activities for repair and maintenance Liaise with clients for field service activities, access and deliveries Arranging spares for despatch to field service engineers Provide service support to internal and external customers. Issue method statements/risk assessments for site activity. Key Tasks Producing … quotes for clients Processing incoming orders. Arrange purchase of spares for stock and client works Organise planning/programming of field service activities. Review engineers job sheets and organise remedial action and quotations. Issue of job reports to clients. Maintaining engineers van stock and calibration of test/Installation more »

Job Role: Field Service Engineer Location: West Midlands Salary Range: £40,000 - £42,000 (Base), £54,000 - £57,000 (including OTE) Our client, a leading global supplier of equipment and services to packaging and label manufacturers, is on the lookout for talented and ambitious Field Service Engineers. With … to drive innovation and shape the future of packaging worldwide. Key Responsibilities: Provide hands-on technical support with first-class mechanical knowledge. Ensure exceptional customer satisfaction through top-tier customer service and first-time fix interventions. Maintain Service Department profitability and actively promote client services and … products. Facilitate effective communication channels with customers and internal teams. Foster teamwork and collaboration within the Service Department. Demonstrate personal effectiveness in delivering high-quality service and solutions. Uphold health and safety standards in all service-related activities. Perform service, maintenance, and repairs efficiently and effectively. more »

Position: Air Conditioning and Refrigeration Service Manager Location: Bromsgrove, West Midlands Duration: Permanent Salary: From £50,000 to £55,000 plus company car and a Quarterly and Annual Bonus We are looking for and Experienced Service Manager with a strong technical working background in Air Conditioning and Refrigeration. … a very well established and recognised Refrigeration and Air Conditioning Company. This company have a great reputation within the industry for providing an excellent service as well as supporting its engineers and staff. The right person for this position will have a strong technical working background in air conditioning … client meetings as well as supporting the engineers on site. Requirements Strong technical background in air conditioning and refrigeration Must have experience managing a service or installation team Based in a commutable location to Bromsgrove Full UK driving licence Supportive to engineers and clients Ability to do some service more »

monitor and maintain computer systems, troubleshooting applications, wide-area networks, servers, and routers. A key part of the role includes providing a high-quality service to individuals and departments ensuring a consistently high level of customer service is provided to all employees. Working within the PC Network … in Computer Science, IT or a related field - desirable Multitasker What we can offer you Competitive Salary Up to 27 days holiday linked to service, plus bank holidays and Christmas shutdown Employee Assistance Programme Pension Scheme Death in service benefit more »

monitor and maintain computer systems, troubleshooting applications, wide-area networks, servers, and routers. A key part of the role includes providing a high-quality service to individuals and departments ensuring a consistently high level of customer service is provided to all employees. Working within the PC Network more »

Relevant skills and qualifications that would be beneficial for this role : Experience in wood working or furniture industry Experience in project management Experience with customer service and client management Understanding of safety RAMs P601 Note: This is a paid position that offers valuable training and growth opportunities for more »

systems training General Responsibilities and Expected Standards: In addition to your specific IT responsibilities, you'll be expected to: Maintain a high standard of customer service and care within your area of responsibility Adhere to all company policies and procedures Ensure all work produced meets high-quality standards … to secure your financial future A contribution to the cost for a Private health for your well-being Peace of mind with death in service insurance 20 days of holiday, plus bank holidays, to recharge and enjoy life outside of work What's next? It's easy! Click “APPLY more »

programme that focuses on education in electrification. The Kia Genius Apprenticeship has been designed to support apprentices to obtain the ability to provide leading customer satisfaction in addition to representing the brand by providing Information, Role Completing product presentations, Test-drivs and vehicle handovers, enhancing the customer experience … needs, questions and aspirations, creating a non-pressurised sales environment. Advising customers on electric car ownership inclduing EV Grants. Recognising and Dealing with any customer queries or issues that may arise. Promoting the Kia brand, products and technologies, sharing information features and benefits in a friendly understandable way. Training … of skills, apprentices can go on to develop their careers within specific interests they may have, such as progressing through the dealership. Apprenticeship Standard Customer service specialist (level 3) Training Provider SKILLNET LIMITED Working Week Monday-Friday, 9am – 5pm. Occasional Saturdays TBC. Expected Duration 15 Months Positions Available more »

German language specialist to join their busy team. The successful candidate will be fluent in written and spoken German. Role responsibilities: Respond to all customer enquiries as they relate to order management, technical product specifications and design assistance. Using business systems to deal with customers swiftly and effectively Using more »

Fantastic opportunity for someone local to Bromsgrove looking to learn and work with an experienced, passionate and customer focused team within the signage sector. The successful apprentice will learn all areas of signage production. Role - Printing and manufacturing a wide range of signage. - Vinyl application to various substrates including … Start Date Monday, 24th June 2024 Desired Skills Communication skills Attention to detail Organisation skills Problem solving skills Logical Team working Initiative Physical fitness Customer service Computer literate Willing to learn Qualifications Maths and English GCSE or equivalent, grade GCSE Maths (Grade 4/C) (Desired) About the more »

post is ideal for a highly efficient person who would feel a sense of accomplishment in helping our patients and colleagues plan and organise service provision for the Cardiopulmonary departments across Worcestershire. Main duties of the job Work independently, managing and prioritising daily workload. Including prioritising and coordinating clinical … duties or requirements. Person Specification Experience Essential Experience in Organising and Scheduling. Desirable Experience in resolving telephone queries. Training in telephone management. Experience in customer service Knowledge and Skills Essential Computer literate. Must be prepared to attend training courses appropriate to post. Good organisational skills Desirable Familiarity with … with PAS allscripts Qualifications Essential GCSE in Maths and English at C or equivalent Desirable Administrative and Clerical or IT qualification Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission more »

new business opportunities. Following up existing enquiries to encourage feedback from our customers. Liaising with the engineering, production, and quality staff to ensure the customer's specific requirements are communicated to staff in all departments. The ideal candidate for the Estimator will have: Good understanding of manufacturing principles. Experience … in sheet metal and fabrication industry Proven experience in a customer service role within a business-to-business environment. Ability to organise and manage multiple priorities. Excellent organisational skills, with the ability to communicate clearly. Working knowledge of MS Office. 2D CAD experience, handling and analysing dxf and more »

Technical Sales Engineer, £45,000 Basic plus Benefits A leading British manufacturer seeks a technical sales engineer to provide incredible engineering and customer service for their technical enquiries. The role is to work closely with the Directors to fully understand the client's requirements, design the right solution more »

and follow up appropriately - To provide accurate and competitive quotations to clients - To identify opportunities to increase sales via up-selling - To provide exceptional customer service - To attend trade shows or exhibitions where necessary The Candidate: - Fluent in German (Written & Spoken) is essential - Previous experience in sales support more »

part of a forward-thinking business, all whilst earning a full-time wage. We are looking for individuals who are enthusiastic about providing great customer service and would like to pursue a career in optics. Role By giving customers top-notch advice (as well as a warm welcome … Duration 15 Months Positions Available 1 Closing Date Monday, 20th May 2024 Start Date Monday, 10th June 2024 Desired Skills Communication skills Organisation skills Customer care skills Team working Friendly Qualifications Maths GCSE or equivalent, grade 9-4 (A*-C) (Essential) About the Employer SPECSAVERS OPTICAL SUPERSTORES LIMITED Specsavers more »

E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for experienced Roofers to fit Solar panels. Permanent package: between £30,000 and £45,000 with … UK is required Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Roofer/Solar PV Installer to join more »

E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for qualified Dual Fuel/Smart Metering Engineers. Typical earnings across the year are between … Required qualifications: - MET1 Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Dual Fuel Engineer to join their growing more »

work life balance and a opportunity to boost their earnings. The company is well established in the industry and is known for its brilliant customer services and high quality products. The day to day will see the candidate primarily setting and operating millers. mainly working on subcontract work dealing more »

operating for almost 10 years, providing Managed IT Services, Datacentres, Hosting, and VOIP systems out of our offices in Stourport on Severn. Winners of customer services company of the year, and growing significantly, we are now looking for our next team member to join our fantastic business. We are … are looking for a new team where you can use your ability to solve client problems while having fun and providing the level of customer care we are renowned for, we would love to hear from you. We offer a very competitive salary, upwards from £35,000, along with more »

love to hear from you. The successful candidate will have a strong understanding of IT technologies with a desire to deliver a high-quality service to external customers. You will have previous experience of working in a similar role with. suitable personal skills to build relationships with colleagues and … clients. highly effective communication skills and phone manner the ability to handle challenging customer situations and work under pressure. the ability to prioritise workload and multitask. the ability to work in a proactive, methodical manner whilst having attention to detail. strong problemsolving skills Main Responsibilities Provide IT Troubleshooting via … faults with technical systems and take appropriate action. To help create new knowledge base articles to share information for reuse throughout the team and customer base. Provide a high level and effective service to the company IT and its’ customers. Working with Senior Management team to provide top more »

Senior IT Field Engineer Mainstay Recruitment is actively seeking a Senior IT Field Engineer for an innovative managed service provider supporting SMEs and the educational sector. Job Details: Working Hours: 08:30 17:30 (40 hrs per week) Location: Head Office Worcester Salary: £30,000.00-£40,000.00 per year … site, ensuring efficient resolution of IT-related issues and seamless operation of systems and networks. Act as the technical point of contact for the customer while on site. Work at a senior technical level within the business, contributing to solution design and leading on the delivery of allocated projects. … Provide all aspects of IT support as required by the customer. Prioritize tickets in accordance with customer requirements. Ensure all networked devices are up to date with necessary security patches, firmware, and Anti-Virus definitions. Complete service reports to record work carried out during site visits. Install and more »

We are recruiting for a Private Clients Account Manager to provide administrative support, and to take ownership of all areas of service delivery, working in partnership with the relevant Advisors to provide outstanding customer service. Overview of duties Preparation of client annual review meetings and compliant ongoing suitability more »

vision, KMC and RDM. The successful candidate within the Arcus FM bureau will provide technical support to customers ranging from Sainsbury’s employees to service and maintenance contractors. They will also be responsible for the continual daily technical functions and duties associated with maintaining a web based BMS System. … ideally have knowledge of BEMS covering various manufacturers including IQ vision, Siemens or Tridium. Other skills and experience required includes: Experience within a professional customer services Understanding of FM and support services contracting and performance measurement and monitoring Understanding and experience of the retail industry desirable Excellent verbal communication more »

wear and tear before they fail Observing and assisting technicians Repair - diagnosing the reason for vehicle failure and fixing the problem Training Motor Vehicle service and maintenance technician Level 3 qualification Before the Standard is met, all apprentices must hold a certificate that meets the EU’s 2014 F … training location to be confirmed A full-time career within the automotive industry with many opportunities to progress to positions of responsibility including a service manager, master technician and dealership principles. The opportunities are endless. By having a highly regarded set of skills, apprentices can go on to develop … career within the specific interests they may have, progressing through their dealership and be an asset to Ford Motor Company. Apprenticeship Standard Motor vehicle service and maintenance technician - light vehicle (level 3) Training Provider SKILLNET LIMITED Working Week Monday - Friday 9.00am - 5.00pm (Shifts to be confirmed with the employer more »