1 to 25 of 26 Customer Service Jobs in Worcestershire

Technical Services Manager Location: Worcester (Office-based with occasional customer visits) Job Type: Full-time | Permanent Salary: £45,000 – £55,000 DOE + Benefits + Training and Certifications Lead Technical Excellence Our client is a growing Managed Service Provider delivering Microsoft Cloud, Cyber Security, Connectivity and IT Support … solutions across the UK. They are looking for an experienced Technical Services Manager to lead their Helpdesk, Projects and Technical Engineering teams while driving service excellence, operational improvement and customer satisfaction. Working alongside senior leadership, you'll develop their engineers, oversee technical delivery, support business growth and help ...

more interested in your ambition and how you think than in the job title on day one. You'll join our order processing and customer service team, supplying the hospitality and retail sectors. You'll learn SAP (or equivalent ERP), track order accuracy, and coordinate with manufacturing … delivery process — supporting the sales administration team and gaining first-hand exposure to how data accuracy, system discipline, and cross-department coordination drive customer service performance. Key Responsibilities Process customer orders accurately and on time, end-to-end from enquiry through to delivery Maintain accurate ...

Service Desk Administrator About Ricoh A global leader in digital services, recognised for innovation, sustainability and a people-first culture. We feature in the Gartner Magic Quadrant , are listed in the Global 100 Most Sustainable Companies , and have been named one of Forbes’ World’s Best Employers 2025 . … supported, and your work feels meaningful, you will feel at home at Ricoh. What you will be doing Provide logging of incidents and service requests that enter the service desk via, email or self-service portal to ensure a high level of customer service ...

Technical Services Manager Location: Worcester (Office-based with occasional customer visits) Job Type: Full-time | Permanent Salary: £45,000 £55,000 DOE + Benefits + Training and Certifications Lead Technical Excellence Our client is a growing Managed Service Provider delivering Microsoft Cloud, Cyber Security, Connectivity and IT Support … solutions across the UK. They are looking for an experienced Technical Services Manager to lead their Helpdesk, Projects and Technical Engineering teams while driving service excellence, operational improvement and customer satisfaction. Working alongside senior leadership, you'll develop their engineers, oversee technical delivery, support business growth and help ...

confident, articulate, and flexible, with strong organisational and IT skills. They will also be able to maintain the highest standards of professionalism, confidentiality, and customer service while working in a fast-paced environment. The post will involve working on a 4 week rota and will include weekend … 20.00, Fri 14.00-22.00) If you are a reliable team player who thrives in a busy environment and is committed to delivering an excellent service, we would welcome your application. Main duties of the job To undertake general telephonist and switchboard duties, acting as the first point of contact ...

Service Delivery and Operations Manager - Technical Services Location: Droitwich Salary: up to £35,000 per annum. Dependant on Experience. Vacancy Type: Full-time, Mon-Fri working hours 37.5 hour a week contract. Permanent salary. At GreensafeIT, we are an IT recycler and supplier of IT services, having overseen more … datacentre and office relocations, device configuration and builds, bonded stock solutions, on-site engineering support, project management services We are looking for an experienced Service Delivery & Operations Manager with a strong technical background to lead the day-to-day delivery of our IT, engineering and technical services. This ...

supporting Digital systems and processes in line with Trust policies. Working closely with colleagues across Digital, Procurement, Finance and other departments, they contribute to service improvements, support meetings and reporting, and help ensure the smooth day-to-day operation of Digital Services. The role requires excellent organisational, communication … customer service skills, together with a proactive approach to delivering high-quality administrative support within a busy NHS Digital environment. This is a part time role, 18 hours a week Monday to Friday, ideally 3 full days but open to discuss flexible working days. Main duties ...

days' holiday + bank holidays, funded training and certifications, pension, charity leave and free on-site parking Our client, a growing UK Managed Service Provider, is hiring an experienced IT Services Manager to lead its technical service operation across support, field services and project delivery. This … senior leadership position with genuine scope to influence how IT services are delivered. You'll develop the technical team, drive service standards, oversee customer projects and act as a senior technical and operational point of contact across the business. What you'll do Lead, mentor and develop teams ...

Week, Monday & Friday 08:45 17:00 & Tuesday & Wednesday, 12:30 -17:00. An exciting opportunity has arisen to join the Worcestershire Community Dental Service as a Receptionist, working 24 hours per week across our sites in Kidderminster, Redditch and Worcester. The role includes Mondays at Kidderminster Health Centre … Tuesday and Wednesday afternoons in Redditch, and Fridays in Worcester. The post holder will provide a comprehensive reception and administrative service, acting as the first point of contact for patients, carers and healthcare professionals. Duties include booking and managing appointments, maintaining patient records, handling enquiries, processing payments, and supporting ...

Record enquiries, actions and outcomes in the CRM or internal tracker and ensure timely responses Coordinate with Sales Support regarding quotations, order confirmations and customer requirements Maintain product documentation, test certificates and customer specific information, ensuring accuracy and compliance Work with Technical, New Product Development and Marketing … keep technical resources, training packs and installation visuals current Prepare reports, review historical test data and record results clearly for internal and customer use Support New Product Development by comparing test results for new products and prototypes Carry out compatibility and quality testing on alternative materials and maintain ...

exciting opportunity for a highly skilled IT professional who enjoys solving complex technical challenges, working with the latest Microsoft technologies, and delivering exceptional service to a diverse customer base. You will act as a senior technical escalation point within our support team, working closely with Helpdesk Engineers, Field … Engineers, Project Engineers, and Technical Management to resolve advanced technical issues, support customer infrastructure, and contribute to ongoing service improvements. This role combines remote support, project work, and occasional on-site customer visits, making it ideal for someone who enjoys both technical problem-solving and building strong ...

they work. As their business continues to grow, they're looking for an experienced Technical Services Manager to lead their technical teams, drive service excellence and play a key role in shaping the future of their service delivery. This is a genuine leadership role where youll influence … they operate, develop their engineers, improve customer experience, and work alongside senior leadership to support the continued growth of the business. If youre already leading technical teams within an MSP and are looking for greater autonomy, influence and career progression, they'd love to hear from you. The Opportunity ...

also like to hear from you: IT Support Engineer, 2nd/3rd Line Support Engineer, IT Support Technician, 2nd Line IT Support Technician, Service Desk Analyst, Technical Support Engineer, Helpdesk Analyst, Desktop Support Engineer, Service Desk Analyst, ICT Technician, IT Technician, IT Support Analyst SALARY … exciting opportunity for a motivated 2nd Line IT Support Engineer who enjoys solving technical problems, taking ownership of issues and delivering excellent customer service. Working as the 2nd Line IT Support Engineer, you will provide technical support to a diverse client base, resolving escalated incidents and service requests ...

specialist expertise in Robotic Process Automation (RPA), leading the design, development, testing, implementation and support of complex automation solutions that improve efficiency, productivity and service delivery across the Trust. Working with clinical and corporate services, Digital teams and external suppliers, you will play a key role in understanding service … automation solutions aligned with Trust standards, governance requirements and strategic objectives. The role combines hands-on technical development with technical leadership, stakeholder engagement and service improvement. You will provide specialist advice on automation, contribute to governance and assurance processes, support the reliability and performance of live automation services ...

offer talented and ambitious individuals the opportunity to build long-term careers within a respected and growing organisation known for quality, innovation and excellent customer support. We re looking for a Special Applications & Field Support Engineer to install, commission, maintain and support our expanding portfolio of construction technology. … party systems across the Komatsu construction equipment range. Your primary responsibility will be depot-based installation work, alongside field technical support, commissioning assistance and customer training throughout the UK. The role requires strong electrical, hydraulic and mechanical engineering skills, excellent diagnostic ability and a customer-focused approach. ...

offer talented and ambitious individuals the opportunity to build long-term careers within a respected and growing organisation known for quality, innovation and excellent customer support. We re looking for a Special Applications & Field Support Engineer to install, commission, maintain and support our expanding portfolio of construction technology. … party systems across the Komatsu construction equipment range. Your primary responsibility will be depot-based installation work, alongside field technical support, commissioning assistance and customer training throughout the UK. The role requires strong electrical, hydraulic and mechanical engineering skills, excellent diagnostic ability and a customer-focused approach. ...

growing business and play a key role in supporting customers, technical teams, and product development. This is an exciting opportunity for a technically minded, customer-focused professional who enjoys problem solving, collaboration, and continuous improvement. About the Opportunity Provide expert technical support to customers, installers and internal teams. … involved in testing, product validation, technical documentation and knowledge sharing. Support new product development activities and contribute to service excellence. Work within a collaborative team environment with genuine long-term career progression opportunities. Key Responsibilities Handle incoming customer and technical enquiries via phone and email. Provide accurate product ...

summary If you are ready for a challenge and want to be part of a team providing an excellent administration and reception service, then this might be just what you are looking for. We are looking to recruit enthusiastic and motivated people who are organised , flexible and adaptable … role which requires someone who is able to work independently and is self-motivated. You will be able to deliver a high standard of customer service and communicate effectively. The role is full time covering a shift pattern that is worked over 4 days including working 2 nights ...

500.00 per year Job Description: Customer Technical Advisor Worcester £28,500 Working hours : M-F 8am-4.30pm or 9am-5.30pm (Occasional shifts with advanced notice 6am-2pm or 11am-7pm) Occasional Saturday & Sunday on a rota - (remote) 8am-4pm. Day off in lieu. Benefits: Additional leave Casual dress Company … Worcester office once fully trained (6-8 weeks initial training in office full time) Looking for a role where your technical know-how and customer service skills actually make an impact? Join a leading digital services provider supporting millions of customers across the UK and Europe. ...

accounts. Job Duties Develop and implement strategies to achieve sales targets and business growth within the construction industry Manage key client accounts, ensuring excellent customer service and long-term partnerships Identify new business opportunities and potential clients through research and networking Prepare and deliver professional presentations and proposals … Highly organised with strong time management skills Ability to work independently and as part of a team Proficient in using standard office software and customer relationship management systems Preferred Qualifications Professional qualification in sales or business development Experience working within a growing construction business Working Conditions Based primarily ...

automation, control, or mechanical components.Strong organizational skills and a proactive mindset.Willingness to travel and good communication skills in English.Short FactsRedditch, United Kingdom Swisslog, remote Customer Service Permanent Position Onboarding Wellbeing Initiatives Great Team Spirit Where do people love what they do, and being great at what they … deliver a game changing mission: driving the future of intralogistics, by shaping an era of robotic and data-driven automated solutions that create exceptional customer value.Join us on this journey and you’ll be part of a global enterprise that’s proud of its Swiss roots - and hugely excited ...

self reliant Desirable Able to be firm without appearing rude Ability to work under pressure Practical Skills Essential Excellent attention to detail Telephone skills Customer service skills Ability to work as part of an integrated multi-skilled team Ability to project a positive and friendly image to patients … visitors Desirable Experience of handling cash Listening skills Ability to work in a changing environment Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made ...

knowledge and the ability to work confidently both independently and as part of a wider engineering team. Key Responsibilities of Security Systems Engineer: Attending customer sites to scheduled appointments. Installing and commissioning both small and large Intruder Alarm, CCTV and Access Control systems. Carrying out servicing, maintenance and fault … undertaken and any additional requirements to customers. Identifying opportunities for system upgrades and additional works. Ensuring customers are satisfied with the work completed. Leaving customer sites clean, tidy and professionally presented. Supporting stock control and maintaining responsibility for company and personal tools and equipment. Keeping up to date with ...

vehicle. Must be flexible with travel. Duties: Assess and support learners working towards full Apprenticeship Standards in Warehousing, Trade Supplier, Furniture Design, Customer Service, Team Leading and Business Admin Levels 2/3. Deliver Functional Skills Maths, English and ICT Level 2. Visit and observe learners in their ...

genuinely changes lives, we'd love to hear from you. The Opportunity This is an exciting 12-month maternity cover opportunity for a Technical Service Lead to own our Service and Repairs function, lead a talented team, and help ensure the people who rely on Smartbox Technology continue … technical problem-solving with people leadership and operational improvement. You'll play a key role in ensuring customers receive a responsive, reliable repair service while helping shape the future of our service operation as we continue to grow and evolve. What You'll Be Doing You'll lead ...