16 of 16 Customer Service Jobs in York

Customer Service Officer (IT) - York City Centre Do you have a passion for Customer Service, technology and want to start a career in IT? This is an exciting IT Support role that comes with full training and progression for the right candidate! The role includes answering contacts from internal colleagues and remotely performing fixes and tasks … develop your skills through additional responsibilities with the potential to secure permanency. The Role: This company is committed to providing a first-class service. They think, talk and act "customer", not tickets - You must be able to provide high quality customer service as will be supporting internal colleagues based mainly across the UK via telephone, live chat … or self-service channels, by remotely providing support and connecting to devices where appropriate to apply known fixes. The role encompasses many standardised and documented support procedures for applications, operating systems and hardware as well as mobile devices and cloud-based solutions. Equally you will also need to be able to problem solve and confidently guide colleagues in providing More ❯

Inc, we have the advantage of being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices, fostering relationships and promoting … shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS To carry out service visits to reported calls throughout the companies customer base within … a specified region. The successful candidate will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in manufacturer products and functionality. Respond to customer service requests for the repair of business equipment and production printers Carry out fault diagnosis and establish effective repairs through More ❯

About the Company An innovative cloud-based business management solution, Optix has been providing excellent service to our clients since 2007 and has achieved phenomenal success. We are always ‘rethinking the solution’ and welcome innovative ideas and process improvements from all employees. The company has a great community within the workplace with support guidance and opportunities to gain experience … and develop your career. This role is a blend of technical support and customer service where you will have a first-hand role in enabling our client base to get the most out of the software whilst fixing faults and issues as they arise. This is not your typical service desk role, every day is different and … opportunity to take ownership of issues through to fruition as well as having direct client contact. This role would suit someone with an interest in developing a career in customer support with a technical edge. We welcome candidates with strong, transferrable customer service skills. Full training will be provided on the technical/software side. Hours of More ❯

Windows Server and Office 365 environments. Managing Active Directory tasks, including user and group administration. Working with VMware and other virtualisation technologies. Diagnosing and troubleshooting network issues. Delivering exceptional customer service while managing support tickets. Skills & Experience Required: 3+ years of experience in a similar IT Support role, ideally within an MSP environment. Strong knowledge of Windows Server … Office 365, and Active Directory. Experience with VMware and networking concepts. Excellent communication skills and a customer-focused approach. A proactive attitude and willingness to learn new technologies. Full UK driving licence (preferred). What's in it for you? Competitive salary up to £32,000. Hybrid working model for work-life balance. Funded training opportunities to support professional … development. Collaborative and supportive team environment. Next Steps: Apply Now!If you're an experienced engineer with a passion for delivering great service and a strong technical background, we'd love to hear from you. Referrals: Know someone who might be interested? Earn £1,000 in retail vouchers for successful referrals. Interviews are being scheduled soon, so don't More ❯

Months Fixed Term Contract, Full Time About the role Here at Joseph Rowntree Foundation, we are looking for a Service Desk Analyst someone to perform 1st line support functions resolving ICT related incidents promptly and accurately with an excellent customer service approach. You will take ownership of user requests and be pro-active when dealing with user … issues. Logging all incidents on the Service Desk ticket system and keeping the IT asset register up to date, you will build and configure new desktop hardware and install software packages and support users in the use of computer equipment through advice and ad-hoc training. Documenting and maintaining IT procedures and solutions, you will report and liaise with … to other offices, including occasional travel to other parts of the UK (e.g. London and Glasgow). It will require occasional out of hours working. About you As our Service Desk Analyst, we would like you to be CompTIA A+ qualified or hold equivalent experience. With experience of Microsoft desktop operating systems and the Microsoft Office application suite, you More ❯

Months Fixed Term Contract, Full Time About the role Here at Joseph Rowntree Foundation, we are looking for a Service Desk Analyst – someone to perform 1st line support functions resolving ICT related incidents promptly and accurately with an excellent customer service approach. You will take ownership of user requests and be pro-active when dealing with user … issues. Logging all incidents on the Service Desk ticket system and keeping the IT asset register up to date, you will build and configure new desktop hardware and install software packages and support users in the use of computer equipment through advice and ad-hoc training. Documenting and maintaining IT procedures and solutions, you will report and liaise with … to other offices, including occasional travel to other parts of the UK (e.g. London and Glasgow). It will require occasional out of hours working. About you As our Service Desk Analyst, we would like you to be CompTIA A+ qualified or hold equivalent experience. With experience of Microsoft desktop operating systems and the Microsoft Office application suite, you More ❯

Senior IT Engineer - Edinburgh - Hybrid If you're an experienced IT support professional with a background in Managed Service Providers (MSP) looking to advance your career, a thriving IT managed services provider in Edinburgh is seeking a Level 2 IT Support Engineer to join their team. This hybrid role offers flexibility and occasional travel across Scotland, along with comprehensive … for desktops, laptops, servers, and mobile devices running Windows 11, MacOS, and Microsoft 365. - Microsoft Entra/Azure AD Administration: Manage users, groups, access, and support cloud identity issues. - Customer Service: Deliver friendly, professional support to end-users via phone, email, and on-site. - On-Site Visits: Travel to client offices around Scotland as needed (pool car or … mileage reimbursement provided). - Ticket & Documentation Management: Log issues, track progress, and document resolutions. - System Maintenance: Proactively monitor customer systems and remediate alerts. - Project Support: Assist senior engineers with IT projects such as new client onboarding, Office 365 migrations, and network installations. - Continuous Improvement: Contribute to the knowledge base and help refine processes. Essential Qualifications & Experience: - Right to Work More ❯

consultancy, is seeking an experienced Dynamics 365 Architect to join their growing D365 practice. You'll be responsible for designing and delivering secure, scalable solutions across Dynamics 365 Sales, Customer Service, Marketing, and the wider Power Platform. This role offers the chance to lead enterprise-level transformation projects, provide technical leadership, and shape best practices across Dynamics, Azure … and M365. Key Responsibilities Architect and design scalable, secure Dynamics 365 CRM solutions (Sales, Service, Marketing, Power Platform). Design and implement D365 integrations using Azure services. Research, evaluate, and implement AI-powered Dynamics 365 solutions. Build Model-driven Apps, including customisation, plugins, and Power Automate workflows. Own solution architecture across Dynamics, Azure, and M365, with strong awareness of More ❯

care and support the administrative requirements of the organisation and have technical interfaces to other systems. This is a key position within our team, providing technical support to our service users and colleagues within the York and Scarborough Digital Team. It is an opportunity to develop your skills working within our established and experienced Development Team.Candidates will be qualified … to degree level or equivalent level or have relevant experience, have excellent customer service skills and must be able to communicate well, both verbally and in writing. About us To find out more about what it is like to work for our Trust please visit the following link: https://yorkhospitals.pagetiger.com/hdjgxd Our benefits We offer … NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants 27 days holiday rising to 33 days (depending on NHS Trust service) A generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation More ❯

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving … business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £28k basic salary, with OTE taking your total earnings … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯

Required 15 years of experience in implementing or architecting ServiceNow solutions Expert in 5 or more below ServiceNow Product suites CSDM and CMDB Customer Service Management CSM Sales Order Management SOM JBRP1_UKTJ More ❯

businesses across the globe. We're looking for a forward-thinking Lead AI Engineer to lead the development of intelligent agents that supercharge our music curation, content ingestion, and customer service capabilities. This is your chance to combine cutting-edge AI innovation with the creativity of commercial audio - creating tools that augment human expertise, not replace it. What More ❯

professional growth. The Role As a Fire & Security Engineer, you will: Carry out scheduled planned maintenance across a monthly rota (organised by our office team). Respond to reactive service calls and provide on-call support when required. Ensure all systems are serviced and maintained in line with British Standards and company procedures. Key Responsibilities You should have strong … security system maintenance and servicing (particularly fire alarms). Ability to pass full security vetting (NPPV2). Full UK driving licence (essential). Strong fault-finding, problem-solving, and customer service skills. Hours Monday to Friday, 40 hours per week (typically 7:30am4:30pm). Additional opportunities for on-call overtime. Benefits Competitive salary (dependent on experience). More ❯

an on-call Rota Good written and verbal communication skills Capable of working in a team as well as on your own Ability to communicate effectively with clients Excellent customer service skills Experience with IP CCTV and Access Control systems is advantageous however not essential Advanced skills such as commissioning are advantageous however not essential What we offer More ❯

to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone More ❯

Business Development Manager - Freight My client is a forward-thinking distribution service provider who is truly dedicated to delivering seamless solutions and outstanding customer service. With a fantastic level of longevity with their current employees, they offer exciting learning and progression opportunities, and they are looking forward to welcoming someone new to the Sales Team. Are you a … pipeline. Preparing and delivering tailored sales presentations, quotes, and solutions to prospective customers. Attending industry events, trade shows, and networking opportunities to generate leads. Working with internal freight and customer support teams to ensure a smooth onboarding and handover of new clients. Contributing to sales forecasts and updating management on progress against revenue goals. Managing your own schedule effectively … for winning new business. Proven new business sales ability - confident in lead generation, prospecting, and closing deals. Strong knowledge of sea and/or air freight operations, pricing, and service options. CRM proficiency and ability to manage a pipeline, keep accurate records, and use data to drive decisions. Effective time management, ability to self-manage workload, travel schedule, and More ❯