and spacious offices in Warwickshire. You will have a knack for troubleshooting and an electrical background, we want you to join us as a CustomerSupportEngineer/Technical SupportEngineer BASIC SALARY: £25,000- £35,000 (negotiable depending on experience) BENEFITS: · Monday to Friday … we can invest the time, as long as you have the right attitude and work ethic, we can offer you a career. JOB DESCRIPTION: CustomerSupportEngineer, Electrical Engineer, Technical SupportEngineer To succeed as a member of our Technical team, you will be … based in our office and provide desk-based telephone support, to our customer's field-based engineers and to other industrial door contacts by addressing their technical queries, usually to assist them with installation and repair work. You will need to: · Develop technically demanding product engineering knowledge to more »
Stratford-Upon-Avon, Warwickshire, West Midlands, United Kingdom
WALLACE HIND SELECTION LIMITED
and spacious offices in Warwickshire. You will have a knack for troubleshooting and an electrical background, we want you to join us as a CustomerSupportEngineer/Technical SupportEngineer BASIC SALARY: £25,000- £35,000 (negotiable depending on experience) BENEFITS: · Monday to Friday … we can invest the time, as long as you have the right attitude and work ethic, we can offer you a career. JOB DESCRIPTION: CustomerSupportEngineer, Electrical Engineer, Technical SupportEngineer To succeed as a member of our Technical team, you will be … based in our office and provide desk-based telephone support, to our customer's field-based engineers and to other industrial door contacts by addressing their technical queries, usually to assist them with installation and repair work. You will need to: · Develop technically demanding product engineering knowledge to more »
Warwick, Warwickshire, West Midlands, United Kingdom
WALLACE HIND SELECTION LIMITED
and spacious offices in Warwickshire. You will have a knack for troubleshooting and an electrical background, we want you to join us as a CustomerSupportEngineer/Technical SupportEngineer BASIC SALARY: £25,000- £35,000 (negotiable depending on experience) BENEFITS: · Monday to Friday … we can invest the time, as long as you have the right attitude and work ethic, we can offer you a career. JOB DESCRIPTION: CustomerSupportEngineer, Electrical Engineer, Technical SupportEngineer To succeed as a member of our Technical team, you will be … based in our office and provide desk-based telephone support, to our customer's field-based engineers and to other industrial door contacts by addressing their technical queries, usually to assist them with installation and repair work. You will need to: · Develop technically demanding product engineering knowledge to more »
Leamington Spa, Warwickshire, West Midlands, United Kingdom
WALLACE HIND SELECTION LIMITED
and spacious offices in Warwickshire. You will have a knack for troubleshooting and an electrical background, we want you to join us as a CustomerSupportEngineer/Technical SupportEngineer BASIC SALARY: £25,000- £35,000 (negotiable depending on experience) BENEFITS: · Monday to Friday … we can invest the time, as long as you have the right attitude and work ethic, we can offer you a career. JOB DESCRIPTION: CustomerSupportEngineer, Electrical Engineer, Technical SupportEngineer To succeed as a member of our Technical team, you will be … based in our office and provide desk-based telephone support, to our customer's field-based engineers and to other industrial door contacts by addressing their technical queries, usually to assist them with installation and repair work. You will need to: · Develop technically demanding product engineering knowledge to more »
The successful CustomerSupportEngineer will support our customers and our representatives, understanding their needs, identifying solutions and providing technical support. This role involves; Providing technical support: Growing our business with research institutes through management of our 3rd party sales channels and supporting our OEM … inquiries, providing technical support and quotations Networking: Identifying and qualifying additional sales channels and OEM customers and connecting to our customers through social media? Sales Promotion: Creating and supporting webinars, virtual conferences, real conferences and preparing presentations and content for social media channels Product Management: Receiving and interpreting the … voice of the customer and conducting competitive analysis?? Developing strong relationships, building business opportunities and working with the other members of the sales team To be successful in this role of CustomerSupportEngineer we would love to speak to anyone who has experience of: Minimum more »
A brilliant opportunity for a talented STEM Graduate who loves the idea of a customer-facing role, or an experienced support professional, to join a market-leading disruptive software technology firm in London working as a CustomerSupport Engineer. Offering excellent training, career progression, and prospects … opportunity to work for a rapidly expanding machine learning software house. On a daily basis, you will be working as the first response to customer issues, triaging problems, and liaising with the technical teams through to resolution. Location: Central London– 3 days in office/2 days remote Salary … + healthcare, pension etc. Requirements for CustomerSupportEngineer: A minimum of a 2.1 bachelors from an internationally renowned University in a STEM related discipline At least ABB at A-Level or equivalent UCAS points (please ensure A-Level grades are included on your CV). Basic more »
A brilliant opportunity for a talented STEM Graduate who loves the idea of a customer-facing role, or an experienced support professional, to join a market-leading disruptive software technology firm in London working as a CustomerSupport Engineer. Offering excellent training, career progression, and prospects … opportunity to work for a rapidly expanding machine learning software house. On a daily basis, you will be working as the first response to customer issues, triaging problems, and liaising with the technical teams through to resolution. Location: Central London– 3 days in office/2 days remote Salary … + healthcare, pension etc. Requirements for CustomerSupportEngineer: Excellent academics including a 2.1 bachelors or 1st class degree in a STEM related discipline such as Mathematics, Physics At least ABB at A-Level or equivalent UCAS points (please ensure A-Level grades are included on your more »
CustomerSupportEngineer We are looking for a CustomerSupportEngineer to join a team revolutionising bank-to-bank real-time payments utilising blockchain tech. In the past 5 years this Google Cloud Award winning team, have built up a complex infrastructure using hybrid … Datacentres, Python, Linux and Blockchain. They have used this to achieve FedRamp, ISO 27001 and SOC certifications, while scaling their asset base. As a CustomerSupportEngineer, you would be joining an existing hands-on CustomerSupport and TechOps function that is instrumental in supporting … team remains deeply technical, not just responding to queries, but actively improving processes of automation, monitoring and application deployment. We are looking for a CustomerSupportEngineer who has: Strong experience in a hands-on engineering role, with a focus on Linux Python ability that goes beyond more »
Basingstoke, Hampshire, South East, United Kingdom Hybrid / WFH Options
Premier Technical Recruitment
Engineering and Technical CustomerSupportEngineer Basingstoke (hybrid working) - 3 days in the office/2 days can be worked from home to c£40k (neg dep exp) + exceptional benefits package Our globally renowned and respected client has been established for more than 60 years and … specialise in the design, manufacture and support of bespoke instrumentation and special purpose equipment solutions for supply throughout the world. As a result of continued success and an ongoing programme of strategic growth, they are now seeking to recruit an experienced and proactive Engineering and Technical CustomerSupportEngineer to complement their professional UK Service Team supporting a range of automated laboratory and analysis equipment associated with Clinical and Industrial markets across the whole of the UK. Reporting to the Customer Relationship Centre Manager, the successful Engineering and Technical CustomerSupportEngineermore »
An excellent opportunity has become available for a CustomerSupportEngineer to join a leader in the design, innovation, and manufacturing of wireless and sensing solutions. As a CustomerSupportEngineer, you will have a number of core responsibilities that include: Technical customersupport Fault-finding Managing returns and replacements of faulty equipment Supporting installation activities Configuration of technology to customer specifications To be considered for the CustomerSupportEngineer opportunity you must have experience with electronics and PCB technology, be able to fault-find, be comfortable … internationally, have experience managing a returns process, and have experience carrying out minor repairs and refurbishment. If you would like further information about the CustomerSupportEngineer opportunity or have an interest in making an application, please contact Luke Ord. more »
Are you ready to be a hero in the world of mobile technology? We are seeking a passionate CustomerSupportEngineer to join our dynamic team in Edinburgh, where every day is an adventure in innovation and excellence. Why our client? Our client offers an unparalleled opportunity … thrive and make your mark! We're seeking dedicated individuals to join our vibrant team and become a part of something extraordinary. As a CustomerSupportEngineer, you'll be the frontline champion for our customers, ensuring they have a seamless and secure mobile experience. Your expertise … will play a vital role in safeguarding digital identities and transactions worldwide. What will the CustomerSupportEngineer do? As a CustomerSupportEngineer, you will come to the rescue when our customers encounter any issues with their mobile devices, providing top-notch supportmore »
Are you ready to be a hero in the world of mobile technology? We are seeking a passionate CustomerSupportEngineer to join our dynamic team in Manchester, where every day is an adventure in innovation and excellence. Why our client? Our client offers an unparalleled opportunity … thrive and make your mark! We're seeking dedicated individuals to join our vibrant team and become a part of something extraordinary. As a CustomerSupportEngineer, you'll be the frontline champion for our customers, ensuring they have a seamless and secure mobile experience. Your expertise … will play a vital role in safeguarding digital identities and transactions worldwide. What will the CustomerSupportEngineer do? As a CustomerSupportEngineer, you will come to the rescue when our customers encounter any issues with their mobile devices, providing top-notch supportmore »
Milton Keynes, Buckinghamshire, South East, United Kingdom
The ICM Group Ltd
Are you ready to be a hero in the world of mobile technology? We are seeking a passionate CustomerSupportEngineer to join our dynamic team in Manchester, where every day is an adventure in innovation and excellence. Why our client? Our client offers an unparalleled opportunity … thrive and make your mark! We're seeking dedicated individuals to join our vibrant team and become a part of something extraordinary. As a CustomerSupportEngineer, you'll be the frontline champion for our customers, ensuring they have a seamless and secure mobile experience. Your expertise … will play a vital role in safeguarding digital identities and transactions worldwide. What will the CustomerSupportEngineer do? As a CustomerSupportEngineer, you will come to the rescue when our customers encounter any issues with their mobile devices, providing top-notch supportmore »
Belfast, County Antrim, Northern Ireland, United Kingdom
The ICM Group Ltd
Are you ready to be a hero in the world of mobile technology? We are seeking a passionate CustomerSupportEngineer to join our dynamic team in Mallusk, Belfast, where every day is an adventure in innovation and excellence. Why our client? Our client offers an unparalleled … thrive and make your mark! We're seeking dedicated individuals to join our vibrant team and become a part of something extraordinary. As a CustomerSupportEngineer, you'll be the frontline champion for our customers, ensuring they have a seamless and secure mobile experience. Your expertise … will play a vital role in safeguarding digital identities and transactions worldwide. What will the CustomerSupportEngineer do? As a CustomerSupportEngineer, you will come to the rescue when our customers encounter any issues with their mobile devices, providing top-notch supportmore »
Wappenham, Towcester, Northamptonshire, East Midlands
IC Resources
An excellent opportunity has become available for a CustomerSupportEngineer to join a global company to immerse themselves in a cutting-edge data-link product range. As the CustomerSupportEngineer, you will have a number of core responsibilities that include: Conducting site … products Managing the ordering and packaging of technology Logistics coordination Contribute to the creation of technical publications Undertake site maintenanceTo be considered for the CustomerSupportEngineer opportunity you must have prior experience in operating or maintaining datalink products, experience in telecoms, electronics, or RF, have excellent … Far East, hold a UK/EU driving license, and eligibility for SC clearance is required. If you would like further information about the CustomerSupportEngineer opportunity or have an interest in making an application, please contact Jade Arnott more »
Title: CustomerSupportEngineer/Application DBA Department: Customer Success Area: CustomerSupport Location: EU About Aria Systems: Aria provides a cloud-based billing platform for subscription- and usage-based businesses. Aria removes billing bottlenecks and allows companies to rapidly introduce and evolve their … bundles, and promotions. Innovative companies, like Adobe, Allstate, Comcast, Subaru, and Telstra depend on Aria for agility to accelerate their time to revenue, maximize customer value, and ultimately grow their business. We are looking for talented, passionate people with strong track records and relevant expertise to help us achieve … peers can learn from each other, and where you can make visible contributions that benefit our world-class customers and partners Department Overview The Customer Success team at Aria is responsible for building outstanding relationships with our customers to maximize and sustain their Aria adoption and return on investment more »
Our client is a leading global IT Solutions provider who are seeking to recruit a CustomerSupportEngineer/Service Desk Analyst to deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements and creating … self-help assets to broadly reach more customers. You will be part of a team responsible for providing an outstanding technical support experience to our business customers. From problem identification to full resolution, you will own and manage the customer experience over the phone and Web. Your responsibilities … will include the below: Responsible for the customersupport experience Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming) Identify cases that require escalation (either technically or strategically) Create and maintain incident management requests to product more »
Employment Type: Contract
Rate: £32000 - £38000/annum 3% pension+28 days holiday
million from leading investors so far, with $140 million raised in the last Series C funding round in January 2023. Your Role As a CustomerSupportEngineer within the Support team, you will play a critical role in providing technical support and guidance to our … customers. You will be responsible for troubleshooting, diagnosing and resolving customer issues while ensuring a high level of customer satisfaction. This role requires a combination of technical expertise, problem-solving skills, communication skills, empathy, a proactive attitude and a passion for customer service excellence. Responsibilities Provide technical … support and resolve customer requests via email, phone, and other communication channels. Qualify incoming requests, including technical issues, questions, requests and other inquiries. Prioritise requests with the appropriate level of urgency, and follow the appropriate procedure to address them in a timely and effective manner. Diagnose and troubleshoot more »
Job title: CustomerSupportEngineer Location: Aberdeen Salary: DOE Role purpose: We are looking for a dedicated IT Engineer to join a great client providing deskside computer support on IT hardware and software products, To Work efficiently and proactively to deliver IT support services … Aberdeen Security Clearance or the willingness to do so, is required for this role Key responsibilities: Hardware break/fix with software build and support in additional desk site support The Engineers will undertake VIP Support and related activities to a number of VIP's located at … each of the locations (the tasks should take no more than 2 hours a day) and will be available to provide general Desktop support for Aberdeen based users. Daily checks with VIP's where required. Provide meeting room support including meeting room checks (a.m.) and pre meeting room more »
Job title: CustomerSupportEngineer Location: Aberdeen Salary: DOE Role purpose: We are looking for a dedicated IT Engineer to join a great client providing deskside computer support on IT hardware and software products, To Work efficiently and proactively to deliver IT support services … Aberdeen Security Clearance or the willingness to do so, is required for this role Key responsibilities: Hardware break/fix with software build and support in additional desk site support The Engineers will undertake VIP Support and related activities to a number of VIP's located at … each of the locations (the tasks should take no more than 2 hours a day) and will be available to provide general Desktop support for Aberdeen based users. Daily checks with VIP's where required. Provide meeting room support including meeting room checks (a.m.) and pre meeting room more »
track and off-road across the globe. For more than 15 years we have been the team behind Aston Martin Racing and our GT Customer race programme is experiencing unprecedented growth. We are also involved in an expanding Rally Raid Championship team and customer programme. We're seeking … a talented and motivated CustomerSupportEngineer to provide the highest level engineering support on event to our Rally Raid Customers competing around the globe. Key Responsibilities. Provide engineering support to customers on events and tests as required. To include programming of electronic control units … car, powertrain, and systems by the customer. Ensure car complies with technical regulations and event specific regulations. Provide planning and technical input to the customer and to assist with event preparation, car setup, operating standards and sporting topics. Ensure spares package is suitable for the event and maintain mileage more »
issues, and offer comprehensive guidance on utilizing our suite of cutting-edge cybersecurity and database management solutions. Reporting directly to the Senior Manager of CustomerSupport, your responsibilities will include: Diagnosing and resolving customer-reported issues related to cybersecurity products. Analyzing customer-provided data such as … logs, traces, and debugging details to identify root causes. Documenting reported product defects and gathering customer enhancement requests. Delivering prompt and professional responses to technical inquiries from both customers and team members. Participating in User Acceptance Testing processes to uphold product quality standards. Contributing to the development and upkeep … Base by crafting informative articles. To excel in this role, you should meet the following qualifications: A minimum of 3 years of experience in customersupport roles. Excellent written and verbal communication skills. Proficiency in troubleshooting MS Windows applications and fundamental networking issues. Familiarity with HPE NonStop systems more »
Are you ready to be a hero in the world of mobile technology? We are seeking a passionate CustomerSupportEngineer to join our dynamic team in Manchester, where every day is an adventure in innovation and excellence. Why our client? Our client offers an unparalleled opportunity more »
My client a leading IT Solutions provider are seeking to recruit an Desktop SupportEngineer to join an ever growing CustomerSupport Function. This client has more than 10000 employees world wide and an unlimited amount of large Enterprise Customers to support. You will bring the … below skill set: You own, investigate, and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. You participate in communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer … to Microsoft product improvements. Fluency in English, with the ability to communicate effectively. Strong communication and interpersonal skills. 3+ years of experience in technical support or related field Excellent problem-solving and troubleshooting skills. Strong knowledge of Office 365 technology. Strong knowledge of Office Setup & Deployment process. Strong knowledge more »
Global technology company is expanding its EMEA customer operations support team and is looking to hire a further 2 Linux operations/SRE Engineers for their Bristol office. There is a highly competitive salary + generous bonus scheme + extensive equity package on offer! Key skills/experience … issues. Thorough knowledge of HTTP(S), SMTP, TLS/SSL, DNS and LDAP, Kubernetes and Docker containers System/application administration in a distributed, customer-facing, high-availability and large-scale environments Experienced and confident in at least one scripting language such as Perl, shell, Ruby or Python. Experience more »