Customer Support Engineer Jobs in England

Customer Support Engineer
UK > England

The median Customer Support Engineer salary in England is £27,500 per year, according to job vacancies posted during the 6 months leading to 9 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
9 May 2025
Same period 2024 Same period 2023
Rank 665 821 913
Rank change year-on-year +156 +92 +207
Permanent jobs requiring a Customer Support Engineer 6 10 18
As % of all permanent jobs advertised in England 0.013% 0.012% 0.020%
As % of the Job Titles category 0.014% 0.012% 0.022%
Number of salaries quoted 6 10 11
10th Percentile - £25,875 -
25th Percentile £26,250 £30,500 £23,000
Median annual salary (50th Percentile) £27,500 £33,625 £30,000
Median % change year-on-year -18.22% +12.08% -
75th Percentile £28,750 £47,438 £35,000
90th Percentile £39,375 £51,250 £37,500
UK median annual salary £27,500 £35,000 £30,000
% change year-on-year -21.43% +16.67% -

All Permanent IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 43,417 81,048 82,564
% of permanent jobs with a recognized job title 90.53% 94.49% 91.47%
Number of salaries quoted 24,595 60,528 52,373
10th Percentile £30,000 £28,500 £32,500
25th Percentile £42,000 £38,250 £45,000
Median annual salary (50th Percentile) £57,500 £53,500 £60,800
Median % change year-on-year +7.48% -12.01% +1.33%
75th Percentile £75,000 £71,500 £82,500
90th Percentile £97,500 £91,000 £100,000
UK median annual salary £57,500 £52,500 £60,000
% change year-on-year +9.52% -12.50% -

Customer Support Engineer
Job Vacancy Trend in England

Job postings that featured Customer Support Engineer in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Customer Support Engineer in England

Customer Support Engineer
Salary Trend in England

3-month moving average salary quoted in jobs citing Customer Support Engineer in England.

Salary trend for Customer Support Engineer in England

Customer Support Engineer
Salary Histogram in England

Salary distribution for jobs citing Customer Support Engineer in England over the 6 months to 9 May 2025.

Salary histogram for Customer Support Engineer in England

Customer Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Support Engineer within the England region over the 6 months to 9 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
East of England - 5 £27,500 - 3
London - 1 £50,000 - 4
Customer Support Engineer
UK

Customer Support Engineer Skill Set
Top 29 Co-occurring Skills and Capabilities in England

For the 6 months to 9 May 2025, Customer Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Customer Support Engineer in the job title.

1 5 (83.33%) Problem-Solving
2 3 (50.00%) Social Skills
2 3 (50.00%) Customer Service
2 3 (50.00%) Analytical Skills
2 3 (50.00%) Manufacturing
3 2 (33.33%) LabVIEW
3 2 (33.33%) Salesforce
3 2 (33.33%) Electronics
3 2 (33.33%) C#
3 2 (33.33%) .NET
3 2 (33.33%) Python
3 2 (33.33%) CRM
3 2 (33.33%) Salesforce Service Cloud
3 2 (33.33%) Degree
3 2 (33.33%) Computer Science
4 1 (16.67%) Customer Engagement
4 1 (16.67%) Visualisation
4 1 (16.67%) Apache Cassandra
4 1 (16.67%) Data Visualisation
4 1 (16.67%) SCADA
4 1 (16.67%) TCP/IP
4 1 (16.67%) DNS
4 1 (16.67%) Oracle
4 1 (16.67%) Windows
4 1 (16.67%) Linux
4 1 (16.67%) Oracle Reports
4 1 (16.67%) SQL
4 1 (16.67%) Firewall
4 1 (16.67%) JasperReports

Customer Support Engineer Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 2 (33.33%) Salesforce Service Cloud
Communications & Networking
1 1 (16.67%) DNS
1 1 (16.67%) Firewall
1 1 (16.67%) TCP/IP
Database & Business Intelligence
1 1 (16.67%) Apache Cassandra
1 1 (16.67%) JasperReports
1 1 (16.67%) Oracle Reports
Development Applications
1 2 (33.33%) LabVIEW
General
1 3 (50.00%) Analytical Skills
1 3 (50.00%) Manufacturing
1 3 (50.00%) Social Skills
2 2 (33.33%) Electronics
Libraries, Frameworks & Software Standards
1 2 (33.33%) .NET
Miscellaneous
1 1 (16.67%) SCADA
Operating Systems
1 1 (16.67%) Linux
1 1 (16.67%) Windows
Processes & Methodologies
1 5 (83.33%) Problem-Solving
2 3 (50.00%) Customer Service
3 2 (33.33%) Computer Science
3 2 (33.33%) CRM
4 1 (16.67%) Customer Engagement
4 1 (16.67%) Data Visualisation
4 1 (16.67%) Visualisation
Programming Languages
1 2 (33.33%) C#
1 2 (33.33%) Python
2 1 (16.67%) SQL
Qualifications
1 2 (33.33%) Degree
Vendors
1 2 (33.33%) Salesforce
2 1 (16.67%) Oracle