CustomerSupportSpecialist at Bitfinex (Fully Remote) Bitfinex is seeking a CustomerSupportSpecialist to join their fully remote team in the UK. The ideal candidate will have a strong background and deep interest in Finance, Mathematics, or Statistics, and a passion for providing … exceptional support to users in the fast-paced digital asset space. This role offers the opportunity to work with a leading platform in the cryptocurrency industry, assisting customers with their inquiries and ensuring seamless experiences. If you're looking to combine your analytical skills with customer service, this … the-art digital asset trading services for both users and global liquidity providers, ensuring high-quality, efficient solutions in an ever-changing market. Position: CustomerSupportSpecialist Job Type: Full Time Location: Remote, (London, UK) About the Role We're currently looking for a CustomerSupportMore ❯
an enabler to achieve the extraordinary and where our unique differences are celebrated, we could be the place for you! Your Mission As a CustomerSupportSpecialist, you will report into the Head of Account Management and play a key role in providing great insight into how … offers an exciting pathway for career progression within the business as Acquired continues to grow. You are responsible for providing an exceptional level of customersupport, acting as a main point of contact for all inbound support tickets supporting new and existing customers and internal teams. You … will work closely with our account managers and will manage a portfolio of 10 to 15 of our top customersupport accounts and be responsible for a revenue and upselling target. You will be adaptable, resilient and become a champion for our customers. Due to the nature of More ❯
CustomerSupportSpecialist London | Hybrid Working | Up to £48,000 + 10% Bonus Are you looking for a role where your customersupport skills can directly influence growth? Do you want to join a scaling fintech where you can carve out a long-term career … We are working with a fast-growing fintech business to appoint a CustomerSupportSpecialist as part of their expansion strategy. This is a newly created role offering genuine career progression within a scale-up environment where customer success and commercial impact go hand in hand. … payment solutions to digital businesses, combining smart infrastructure with highly tailored service. As they continue to scale, this role will be instrumental in strengthening customer relationships and driving value across a growing client base. About the Role Reporting to the Head of Account Management, you will be a key More ❯
london, south east england, United Kingdom Hybrid / WFH Options
Mostyn Chase
CustomerSupportSpecialist London | Hybrid Working | Up to £48,000 + 10% Bonus Are you looking for a role where your customersupport skills can directly influence growth? Do you want to join a scaling fintech where you can carve out a long-term career … We are working with a fast-growing fintech business to appoint a CustomerSupportSpecialist as part of their expansion strategy. This is a newly created role offering genuine career progression within a scale-up environment where customer success and commercial impact go hand in hand. … payment solutions to digital businesses, combining smart infrastructure with highly tailored service. As they continue to scale, this role will be instrumental in strengthening customer relationships and driving value across a growing client base. About the Role Reporting to the Head of Account Management, you will be a key More ❯
Overview SOSi is seeking a highly qualified CustomerSupportSpecialist to join our team in support of our government customer. The CustomerSupportSpecialist will provide technical assistance and support to end users to resolve issues related to the ARIMS family of … applications. Essential Job Duties Analyze , respond and resolve ARIMS application support requests and incidents submitted by end-users. Provide timely and courteous assistance to users, guiding them through troubleshooting steps and issue resolution. Diagnose, develop , resolve, and/or escalate ARIMS Tier 1/2 application support issues … from end users. Assist users in effectively utilizing the ARIMS family of applications. Perform effective testing and training to end-users on support tools, applications, and best practices helping them become more efficient in the use of the application. Analyze and make recommendations for the improvement of processes, procedures More ❯
to-end talent acquisition services, ensuring that organizations stay competitive. Our holistic process nurtures the success of both clients and candidates. We provide strategic support to help businesses find the right talent. Our mission is to create success for both our clients and candidates through effective recruitment practices. Role … Description This is a full-time remote role for a CustomerSupportSpecialist at SkillSynergy. The CustomerSupportSpecialist will be responsible for providing excellent customersupport and ensuring customer satisfaction. The role involves addressing customer inquiries, troubleshooting technical issues … and providing assistance through various communication channels. The specialist will also maintain accurate records of customer interactions and collaborate with other teams to resolve challenging issues. More ❯
to-end talent acquisition services, ensuring that organizations stay competitive. Our holistic process nurtures the success of both clients and candidates. We provide strategic support to help businesses find the right talent. Our mission is to create success for both our clients and candidates through effective recruitment practices. Role … Description This is a full-time remote role for a CustomerSupportSpecialist at SkillSynergy. The CustomerSupportSpecialist will be responsible for providing excellent customersupport and ensuring customer satisfaction. The role involves addressing customer inquiries, troubleshooting technical issues … and providing assistance through various communication channels. The specialist will also maintain accurate records of customer interactions and collaborate with other teams to resolve challenging issues. More ❯
to-end talent acquisition services, ensuring that organizations stay competitive. Our holistic process nurtures the success of both clients and candidates. We provide strategic support to help businesses find the right talent. Our mission is to create success for both our clients and candidates through effective recruitment practices. Role … Description This is a full-time remote role for a CustomerSupportSpecialist at SkillSynergy. The CustomerSupportSpecialist will be responsible for providing excellent customersupport and ensuring customer satisfaction. The role involves addressing customer inquiries, troubleshooting technical issues … and providing assistance through various communication channels. The specialist will also maintain accurate records of customer interactions and collaborate with other teams to resolve challenging issues. More ❯
City of London, London, United Kingdom Hybrid / WFH Options
SkillSynergy (Group)
to-end talent acquisition services, ensuring that organizations stay competitive. Our holistic process nurtures the success of both clients and candidates. We provide strategic support to help businesses find the right talent. Our mission is to create success for both our clients and candidates through effective recruitment practices. Role … Description This is a full-time remote role for a CustomerSupportSpecialist at SkillSynergy. The CustomerSupportSpecialist will be responsible for providing excellent customersupport and ensuring customer satisfaction. The role involves addressing customer inquiries, troubleshooting technical issues … and providing assistance through various communication channels. The specialist will also maintain accurate records of customer interactions and collaborate with other teams to resolve challenging issues. More ❯
East London, London, United Kingdom Hybrid / WFH Options
SkillSynergy (Group)
to-end talent acquisition services, ensuring that organizations stay competitive. Our holistic process nurtures the success of both clients and candidates. We provide strategic support to help businesses find the right talent. Our mission is to create success for both our clients and candidates through effective recruitment practices. Role … Description This is a full-time remote role for a CustomerSupportSpecialist at SkillSynergy. The CustomerSupportSpecialist will be responsible for providing excellent customersupport and ensuring customer satisfaction. The role involves addressing customer inquiries, troubleshooting technical issues … and providing assistance through various communication channels. The specialist will also maintain accurate records of customer interactions and collaborate with other teams to resolve challenging issues. More ❯
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
SkillSynergy (Group)
to-end talent acquisition services, ensuring that organizations stay competitive. Our holistic process nurtures the success of both clients and candidates. We provide strategic support to help businesses find the right talent. Our mission is to create success for both our clients and candidates through effective recruitment practices. Role … Description This is a full-time remote role for a CustomerSupportSpecialist at SkillSynergy. The CustomerSupportSpecialist will be responsible for providing excellent customersupport and ensuring customer satisfaction. The role involves addressing customer inquiries, troubleshooting technical issues … and providing assistance through various communication channels. The specialist will also maintain accurate records of customer interactions and collaborate with other teams to resolve challenging issues. More ❯
Leigh, Greater Manchester, United Kingdom Hybrid / WFH Options
SkillSynergy (Group)
to-end talent acquisition services, ensuring that organizations stay competitive. Our holistic process nurtures the success of both clients and candidates. We provide strategic support to help businesses find the right talent. Our mission is to create success for both our clients and candidates through effective recruitment practices. Role … Description This is a full-time remote role for a CustomerSupportSpecialist at SkillSynergy. The CustomerSupportSpecialist will be responsible for providing excellent customersupport and ensuring customer satisfaction. The role involves addressing customer inquiries, troubleshooting technical issues … and providing assistance through various communication channels. The specialist will also maintain accurate records of customer interactions and collaborate with other teams to resolve challenging issues. More ❯
Bolton, Greater Manchester, United Kingdom Hybrid / WFH Options
SkillSynergy (Group)
to-end talent acquisition services, ensuring that organizations stay competitive. Our holistic process nurtures the success of both clients and candidates. We provide strategic support to help businesses find the right talent. Our mission is to create success for both our clients and candidates through effective recruitment practices. Role … Description This is a full-time remote role for a CustomerSupportSpecialist at SkillSynergy. The CustomerSupportSpecialist will be responsible for providing excellent customersupport and ensuring customer satisfaction. The role involves addressing customer inquiries, troubleshooting technical issues … and providing assistance through various communication channels. The specialist will also maintain accurate records of customer interactions and collaborate with other teams to resolve challenging issues. More ❯
Altrincham, Greater Manchester, United Kingdom Hybrid / WFH Options
SkillSynergy (Group)
to-end talent acquisition services, ensuring that organizations stay competitive. Our holistic process nurtures the success of both clients and candidates. We provide strategic support to help businesses find the right talent. Our mission is to create success for both our clients and candidates through effective recruitment practices. Role … Description This is a full-time remote role for a CustomerSupportSpecialist at SkillSynergy. The CustomerSupportSpecialist will be responsible for providing excellent customersupport and ensuring customer satisfaction. The role involves addressing customer inquiries, troubleshooting technical issues … and providing assistance through various communication channels. The specialist will also maintain accurate records of customer interactions and collaborate with other teams to resolve challenging issues. More ❯
Bury, Greater Manchester, United Kingdom Hybrid / WFH Options
SkillSynergy (Group)
to-end talent acquisition services, ensuring that organizations stay competitive. Our holistic process nurtures the success of both clients and candidates. We provide strategic support to help businesses find the right talent. Our mission is to create success for both our clients and candidates through effective recruitment practices. Role … Description This is a full-time remote role for a CustomerSupportSpecialist at SkillSynergy. The CustomerSupportSpecialist will be responsible for providing excellent customersupport and ensuring customer satisfaction. The role involves addressing customer inquiries, troubleshooting technical issues … and providing assistance through various communication channels. The specialist will also maintain accurate records of customer interactions and collaborate with other teams to resolve challenging issues. More ❯
Central London / West End, London, United Kingdom Hybrid / WFH Options
SkillSynergy (Group)
to-end talent acquisition services, ensuring that organizations stay competitive. Our holistic process nurtures the success of both clients and candidates. We provide strategic support to help businesses find the right talent. Our mission is to create success for both our clients and candidates through effective recruitment practices. Role … Description This is a full-time remote role for a CustomerSupportSpecialist at SkillSynergy. The CustomerSupportSpecialist will be responsible for providing excellent customersupport and ensuring customer satisfaction. The role involves addressing customer inquiries, troubleshooting technical issues … and providing assistance through various communication channels. The specialist will also maintain accurate records of customer interactions and collaborate with other teams to resolve challenging issues. More ❯
london, south east england, United Kingdom Hybrid / WFH Options
SkillSynergy (Group)
to-end talent acquisition services, ensuring that organizations stay competitive. Our holistic process nurtures the success of both clients and candidates. We provide strategic support to help businesses find the right talent. Our mission is to create success for both our clients and candidates through effective recruitment practices. Role … Description This is a full-time remote role for a CustomerSupportSpecialist at SkillSynergy. The CustomerSupportSpecialist will be responsible for providing excellent customersupport and ensuring customer satisfaction. The role involves addressing customer inquiries, troubleshooting technical issues … and providing assistance through various communication channels. The specialist will also maintain accurate records of customer interactions and collaborate with other teams to resolve challenging issues. More ❯
london (city of london), south east england, United Kingdom Hybrid / WFH Options
SkillSynergy (Group)
to-end talent acquisition services, ensuring that organizations stay competitive. Our holistic process nurtures the success of both clients and candidates. We provide strategic support to help businesses find the right talent. Our mission is to create success for both our clients and candidates through effective recruitment practices. Role … Description This is a full-time remote role for a CustomerSupportSpecialist at SkillSynergy. The CustomerSupportSpecialist will be responsible for providing excellent customersupport and ensuring customer satisfaction. The role involves addressing customer inquiries, troubleshooting technical issues … and providing assistance through various communication channels. The specialist will also maintain accurate records of customer interactions and collaborate with other teams to resolve challenging issues. More ❯
london (west end), south east england, United Kingdom Hybrid / WFH Options
SkillSynergy (Group)
to-end talent acquisition services, ensuring that organizations stay competitive. Our holistic process nurtures the success of both clients and candidates. We provide strategic support to help businesses find the right talent. Our mission is to create success for both our clients and candidates through effective recruitment practices. Role … Description This is a full-time remote role for a CustomerSupportSpecialist at SkillSynergy. The CustomerSupportSpecialist will be responsible for providing excellent customersupport and ensuring customer satisfaction. The role involves addressing customer inquiries, troubleshooting technical issues … and providing assistance through various communication channels. The specialist will also maintain accurate records of customer interactions and collaborate with other teams to resolve challenging issues. More ❯
Ashton-Under-Lyne, Greater Manchester, United Kingdom Hybrid / WFH Options
SkillSynergy (Group)
to-end talent acquisition services, ensuring that organizations stay competitive. Our holistic process nurtures the success of both clients and candidates. We provide strategic support to help businesses find the right talent. Our mission is to create success for both our clients and candidates through effective recruitment practices. Role … Description This is a full-time remote role for a CustomerSupportSpecialist at SkillSynergy. The CustomerSupportSpecialist will be responsible for providing excellent customersupport and ensuring customer satisfaction. The role involves addressing customer inquiries, troubleshooting technical issues … and providing assistance through various communication channels. The specialist will also maintain accurate records of customer interactions and collaborate with other teams to resolve challenging issues. More ❯
CustomerSupport Agent – Professional Opportunity Our Client is seeking a dedicated and proactive CustomerSupport Agent to join their growing team. This role is pivotal in providing exceptional support to users, responding to queries, and delivering solutions within established SLA parameters. If you have a … keen eye for detail, a customer-first mindset, and a drive to grow your career in a dynamic environment, this opportunity is for you. Role Overview As a CustomerSupport Agent, you will manage incoming support requests, diagnose technical issues, and collaborate with internal teams to … critical role in enhancing user experiences and identifying opportunities for service improvements, all while embodying professionalism and technical aptitude. Key Responsibilities Efficiently manage inbound support tickets via phone and email, ensuring prompt triage and prioritization. Document and oversee support requests using ticketing systems, maintaining transparency with clients throughout More ❯
CustomerSupportSpecialist Location: NRL Washington, DC Certification: IAT Level II Schedule (FT/PT): Full Time Clearance: Secret Salary: Up to $62,899.00 Seeking a qualified CustomerSupportSpecialist to provide Tier 1 support for our customer at the Naval Research … Laboratory in Washington, DC. Provide endpoint device support services, including installation, deployment, upgrades, setting accounts, troubleshooting and resolving hardware and software issues related to desktop workstations, mobile workstations, networked and local printers and other network accessible devices. The primary job of Tier 1 is to gather the customer … to determine system user specifications, understand technical problems, and answer/address areas of opportunity by telephone or self-service submission of information in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems. Using independent judgement and problem More ❯
DOD Organizations and Fortune 500 clients, and interact with smart, innovative people. Our employees are not only passionate and driven, but strive to ensure customer quality is delivered consistently and effectively. The Digital Modernization Sector has a career opportunity for a CustomerSupport Representative supporting the Global … This contract includes the Operations, Sustainment, Maintenance, Repair, and Defense of the Defense Information System Network (DISN) within the DOD Information Network (DODIN) in support of the Defense Information Systems Agency (DISA). It also includes support to other key tasks for DISA, including the transformation of DISA … s operational mission through innovation, and support to DISA's mission partners. Candidate must be able to be on site at Fort Meade. At a minimum, a Secret clearance is required upon the start of employment. The CustomerSupport Representative is responsible for working within a fast More ❯
roll up your sleeves to get things done, PitchBook is the place for you. About the Role: As a member of our Account Management & Customer Success team, you will thrive on your ability to embrace and drive change and your commitment to ensuring you and PitchBook are always growing … their teammates, customers, and partners. A contagious positivity, insatiable curiosity, and people-first attitude are the winning traits of our most successful Account Management & Customer Success team members. If this sounds like you, join us! PitchBook's CustomerSupportSpecialist Tier 1 provides direct customersupport via phone, email, and chat to existing PitchBook clients. You will work with the support team to troubleshoot customer issues and ensure the best possible customer experience. You work at the front lines, providing real-time assistance to clients in need. Customer experience More ❯
Role - CustomerSupportSpecialist Location - London Salary - £23k - £25k As part of our clients CustomerSupport team you will help them continue to deliver industry-leading customer service by supporting their UK and international travel agency/tour operator customers by phone, email and … remote access. Key Responsibilities: To provide outstanding customer service. Own and manage support cases throughout their lifecycle within the company, working closely with different teams to ensure customers receive a timely response to their queries. Provide 1 st line technical and functional support to users of Dolphin … and log bugs in Team Foundation Server (TFS). The person will be expected to gain a good understanding of SQL databases, Citrix networking, customer product installations and Crystal reports to resolve issues. Role Challenges: Managing your own workload against customer and internal SLA's. Maintaining a high More ❯