2 of 2 Customer Support Specialist Jobs in London

Customer Support Specialist Remote (within 4 hours of UTC); Optional in-person time in Fulham (London) Full-Time £32,000 £34,000 per annum + discretionary bonus Overview This is a hands-on, customer-facing role with real impact on user experience and customer satisfaction. … will take ownership of support interactions end-to-end, ensuring customers receive thoughtful, accurate, and timely responses while helping improve internal processes and documentation. You will play a key role in maintaining a high standard of support as the company continues to grow, contributing to both ...

that status. Why this role? This is a rare opportunity to join a growing startup in a role that sits at the core of customer experience. You’ll help customers navigate essential parts of the Zelt platform, solve real problems, and create meaningful value every day. This … just a reactive support role. You’ll guide customers through complex, sometimes sensitive workflows, help them adopt new features, and directly influence how users experience Zelt. You'll work closely with founders, product managers, and engineers to turn moments of friction into clarity and trust. If you love working ...