CustomerSupportSpecialist at Bitfinex (Fully Remote) Bitfinex is seeking a CustomerSupportSpecialist to join their fully remote team in the UK. The ideal candidate will have a strong background and deep interest in Finance, Mathematics, or Statistics, and a passion for providing … exceptional support to users in the fast-paced digital asset space. This role offers the opportunity to work with a leading platform in the cryptocurrency industry, assisting customers with their inquiries and ensuring seamless experiences. If you're looking to combine your analytical skills with customer service, this … the-art digital asset trading services for both users and global liquidity providers, ensuring high-quality, efficient solutions in an ever-changing market. Position: CustomerSupportSpecialist Job Type: Full Time Location: Remote, (London, UK) About the Role We're currently looking for a CustomerSupportMore ❯
an enabler to achieve the extraordinary and where our unique differences are celebrated, we could be the place for you! Your Mission As a CustomerSupportSpecialist, you will report into the Head of Account Management and play a key role in providing great insight into how … offers an exciting pathway for career progression within the business as Acquired continues to grow. You are responsible for providing an exceptional level of customersupport, acting as a main point of contact for all inbound support tickets supporting new and existing customers and internal teams. You … will work closely with our account managers and will manage a portfolio of 10 to 15 of our top customersupport accounts and be responsible for a revenue and upselling target. You will be adaptable, resilient and become a champion for our customers. Due to the nature of More ❯
to-end talent acquisition services, ensuring that organizations stay competitive. Our holistic process nurtures the success of both clients and candidates. We provide strategic support to help businesses find the right talent. Our mission is to create success for both our clients and candidates through effective recruitment practices. Role … Description This is a full-time remote role for a CustomerSupportSpecialist at SkillSynergy. The CustomerSupportSpecialist will be responsible for providing excellent customersupport and ensuring customer satisfaction. The role involves addressing customer inquiries, troubleshooting technical issues … and providing assistance through various communication channels. The specialist will also maintain accurate records of customer interactions and collaborate with other teams to resolve challenging issues. More ❯
to-end talent acquisition services, ensuring that organizations stay competitive. Our holistic process nurtures the success of both clients and candidates. We provide strategic support to help businesses find the right talent. Our mission is to create success for both our clients and candidates through effective recruitment practices. Role … Description This is a full-time remote role for a CustomerSupportSpecialist at SkillSynergy. The CustomerSupportSpecialist will be responsible for providing excellent customersupport and ensuring customer satisfaction. The role involves addressing customer inquiries, troubleshooting technical issues … and providing assistance through various communication channels. The specialist will also maintain accurate records of customer interactions and collaborate with other teams to resolve challenging issues. More ❯
East London, London, United Kingdom Hybrid / WFH Options
SkillSynergy (Group)
to-end talent acquisition services, ensuring that organizations stay competitive. Our holistic process nurtures the success of both clients and candidates. We provide strategic support to help businesses find the right talent. Our mission is to create success for both our clients and candidates through effective recruitment practices. Role … Description This is a full-time remote role for a CustomerSupportSpecialist at SkillSynergy. The CustomerSupportSpecialist will be responsible for providing excellent customersupport and ensuring customer satisfaction. The role involves addressing customer inquiries, troubleshooting technical issues … and providing assistance through various communication channels. The specialist will also maintain accurate records of customer interactions and collaborate with other teams to resolve challenging issues. More ❯
City of London, London, United Kingdom Hybrid / WFH Options
SkillSynergy (Group)
to-end talent acquisition services, ensuring that organizations stay competitive. Our holistic process nurtures the success of both clients and candidates. We provide strategic support to help businesses find the right talent. Our mission is to create success for both our clients and candidates through effective recruitment practices. Role … Description This is a full-time remote role for a CustomerSupportSpecialist at SkillSynergy. The CustomerSupportSpecialist will be responsible for providing excellent customersupport and ensuring customer satisfaction. The role involves addressing customer inquiries, troubleshooting technical issues … and providing assistance through various communication channels. The specialist will also maintain accurate records of customer interactions and collaborate with other teams to resolve challenging issues. More ❯
Central London / West End, London, United Kingdom Hybrid / WFH Options
SkillSynergy (Group)
to-end talent acquisition services, ensuring that organizations stay competitive. Our holistic process nurtures the success of both clients and candidates. We provide strategic support to help businesses find the right talent. Our mission is to create success for both our clients and candidates through effective recruitment practices. Role … Description This is a full-time remote role for a CustomerSupportSpecialist at SkillSynergy. The CustomerSupportSpecialist will be responsible for providing excellent customersupport and ensuring customer satisfaction. The role involves addressing customer inquiries, troubleshooting technical issues … and providing assistance through various communication channels. The specialist will also maintain accurate records of customer interactions and collaborate with other teams to resolve challenging issues. More ❯
london, south east england, United Kingdom Hybrid / WFH Options
SkillSynergy (Group)
to-end talent acquisition services, ensuring that organizations stay competitive. Our holistic process nurtures the success of both clients and candidates. We provide strategic support to help businesses find the right talent. Our mission is to create success for both our clients and candidates through effective recruitment practices. Role … Description This is a full-time remote role for a CustomerSupportSpecialist at SkillSynergy. The CustomerSupportSpecialist will be responsible for providing excellent customersupport and ensuring customer satisfaction. The role involves addressing customer inquiries, troubleshooting technical issues … and providing assistance through various communication channels. The specialist will also maintain accurate records of customer interactions and collaborate with other teams to resolve challenging issues. More ❯
london (west end), south east england, United Kingdom Hybrid / WFH Options
SkillSynergy (Group)
to-end talent acquisition services, ensuring that organizations stay competitive. Our holistic process nurtures the success of both clients and candidates. We provide strategic support to help businesses find the right talent. Our mission is to create success for both our clients and candidates through effective recruitment practices. Role … Description This is a full-time remote role for a CustomerSupportSpecialist at SkillSynergy. The CustomerSupportSpecialist will be responsible for providing excellent customersupport and ensuring customer satisfaction. The role involves addressing customer inquiries, troubleshooting technical issues … and providing assistance through various communication channels. The specialist will also maintain accurate records of customer interactions and collaborate with other teams to resolve challenging issues. More ❯
london (city of london), south east england, United Kingdom Hybrid / WFH Options
SkillSynergy (Group)
to-end talent acquisition services, ensuring that organizations stay competitive. Our holistic process nurtures the success of both clients and candidates. We provide strategic support to help businesses find the right talent. Our mission is to create success for both our clients and candidates through effective recruitment practices. Role … Description This is a full-time remote role for a CustomerSupportSpecialist at SkillSynergy. The CustomerSupportSpecialist will be responsible for providing excellent customersupport and ensuring customer satisfaction. The role involves addressing customer inquiries, troubleshooting technical issues … and providing assistance through various communication channels. The specialist will also maintain accurate records of customer interactions and collaborate with other teams to resolve challenging issues. More ❯
roll up your sleeves to get things done, PitchBook is the place for you. About the Role: As a member of our Account Management & Customer Success team, you will thrive on your ability to embrace and drive change and your commitment to ensuring you and PitchBook are always growing … their teammates, customers, and partners. A contagious positivity, insatiable curiosity, and people-first attitude are the winning traits of our most successful Account Management & Customer Success team members. If this sounds like you, join us! PitchBook's CustomerSupportSpecialist Tier 1 provides direct customersupport via phone, email, and chat to existing PitchBook clients. You will work with the support team to troubleshoot customer issues and ensure the best possible customer experience. You work at the front lines, providing real-time assistance to clients in need. Customer experience More ❯
Role - CustomerSupportSpecialist Location - London Salary - £23k - £25k As part of our clients CustomerSupport team you will help them continue to deliver industry-leading customer service by supporting their UK and international travel agency/tour operator customers by phone, email and … remote access. Key Responsibilities: To provide outstanding customer service. Own and manage support cases throughout their lifecycle within the company, working closely with different teams to ensure customers receive a timely response to their queries. Provide 1 st line technical and functional support to users of Dolphin … and log bugs in Team Foundation Server (TFS). The person will be expected to gain a good understanding of SQL databases, Citrix networking, customer product installations and Crystal reports to resolve issues. Role Challenges: Managing your own workload against customer and internal SLA's. Maintaining a high More ❯
Are you passionate about great customer service, software and pets? IDEXX Veterinary Software London are looking for our next CustomerSupportSpecialist to join our team! This role is hybrid, based 3 days onsite in our Wimbledon, London office. This role will specifically be providing support … software. We have customers all over the world, so you'll get to help veterinary professionals from all over the globe. You'll provide support on complex workflow and technical solutions, while diving deep into the way they use our software so they can continually enhance their software usage … with our customers. A bit more about the role, you will: Supporting veterinary customers all over the globe with high quality email and phone customer service relating to the use of our practice management software. Efficiently problem solve and manage tickets until resolution. Deliver training webinars focused on specific More ❯
Google. V7 is used to power AI's rollout at Fortune 500 organisations including Sony, Boston Scientific and Genentech. About the role: As a CustomerSupportSpecialist, you will be responsible for managing V7's customer communication through email, chat and the occasional calls, responding to … support queries from customers and leads. Expect to have You will coordinate with multiple internal teams: with Product and Engineering for bug resolution and product feedback, and with Sales, Customer Success, and Account Management to ensure that every V7 customer is set up for success. Nothing is … shift, so you'd be working the standard 9am-5pm UTC. Responding to V7's customers over email, chat, and calls. Troubleshooting and investigating customer-reported bugs. Reporting bugs to our Engineering Team and providing customer updates. Collecting and sharing user feedback with our Product Team. Collaborating with More ❯
Customer Service Advisor/London/£30,000/Hybrid Our client is a leading membership organisation offering exceptional experiences and services to their business members through consultancy and value-added services. “We are looking for a first point of contact for our members, to enhance the member experience … by maintaining high standards of the organisation and providing exceptional customersupport” Role and Responsibilities: Respond to member enquiries via phone, email, web and live chat in a timely manner Provide clear and accurate support on standards, products and services to both active and prospective members Promote … protection legislation and company policies are adhered to, maintain an accurate and up-to-date record of our member base by following agreed member support systems and processes Develop and maintain a thorough and up-to-date understanding of standards, products and services Provide clear and accurate supportMore ❯
Employment type: Permanent Working Hours: Full time Salary: Competitive + Shares + Benefits We are looking for someone to expand and improve how we support and respond to customer service queries in the Eastern Time Zone. You will work alongside our customersupport manager, technology teams … high throughput distributed messaging system to the e-trading Fixed-income markets. We are foremost a technology service provider, and the quality of our customer service is critical to our success. In this role, you'll work and learn collaboratively alongside every team at TransFICC and will be paramount More ❯