Customer Support Specialist - UK
London, United Kingdom
Attentive Inc
Activating real-time data from multiple channels and advanced AI, the platform personalizes content, tone, and timing to deliver 1:1 messages that truly resonate. With a top-rated customer success team recognized on G2, Attentive partners with marketers to provide strategic guidance and optimize SMS and email campaigns. Trusted by leading global brands like Neiman Marcus, Samsung, Wayfair … recognized by Deloitte's Fast 500 , Linkedin's Top Startups and Forbes Cloud 100 all thanks to the hard work from our global employees! About the Role As a Customer Support Specialist, UK, you will be the first-responder for Attentive's customers in the UK and globally, troubleshooting and resolving technical issues, and helping to reduce … and remove friction between our customers and their use of the platform. This role is the face of our product experience and delivers the most outstanding product support in the industry. This role requires a special combination of high-level professional communication skills, the ability to analyze, troubleshoot, and resolve complex technical issues, and the leadership acumen needed to More ❯
Employment Type: Permanent
Salary: GBP Annual
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