reliable and high-quality service delivery across multiple sitesSupport the delivery of IT strategy, translating objectives into practical plans and improvementsOversee infrastructure, systems, and cyber security across the organisationDrive service improvement, technical standards, and operational consistencyDeliver and support infrastructure projects including upgrades, migrations, and enhancementsMaintain a hands-on approach, supporting … ecosystem experience (Windows Server, Active Directory, Microsoft 365, Azure)Broad infrastructure knowledge including networking, Wi-Fi, firewalls, servers, and cloud platformsExperience supporting or delivering cyber security best practices (patching, backups, resilience)Ability to balance strategic thinking with operational deliveryExperience managing or mentoring technical teamsStrong stakeholder communication skills across technical ...