deployment strategies (e.g. canary, blue/green).**Operational Excellence & Reporting*** Transform change management from a manual process into an automated, data-driven capability.* Implement KPIs and dashboards to track throughput, risk, quality, and outcomes.* Own PIR and RCA processes, ensuring corrective actions are followed through … completion.* Publish meaningful reporting for senior stakeholders, including risk trends, readiness, and decision heatmaps.**People & Capability Development*** Develop Change Leads and Analysts, improving technical capability, decision quality, and confidence.* Lead recruitment, succession planning, and capability uplift for the function.* Champion continuous improvement, learning, and modern change ...