Customer Engagement Manager
- Location
- Greater London, England, United Kingdom
understand Technical Solution Design & Architecture Guidance Lead or co‐lead design workshops with customer technical teams to architect end‐to‐end solutions: integration flows, data migration strategies, workflow design Design integrations between Rocketlane and enterprise systems (NetSuite, Salesforce, Workday, SAP, HRMS, CRMs, data warehouses) Evaluate integration approaches … implementation teams and partner engineering resources; unblock technical issues that arise during build phase Understand REST APIs, webhooks, authentication patterns (OAuth, SAML, SSO), and data flows well enough to guide technical conversations with customer IT teams and troubleshoot integration failures Hands‐On Delivery & Problem‐Solving Jump into the details ...