1 to 25 of 338 Delivery Manager Jobs in the UK

a national leader in combining user-centred digital service design with cloud-based open architecture and modern technology services. Description : We are seeking a seasoned and well-rounded Senior Delivery Manager to join at an exciting and dynamic time for our Cloud Capability. This role would suit a professional with a strong background in agile, waterfall and hybrid … environments and who thrives leading complex deliveries. The Senior Delivery Manager will manage the delivery of Cloud-based deployments and ensure they are governed effectively, including supporting account, commercial and resourcing activities where necessary. They will maintain the relationship between the client and the delivery team; working with the team to plan, manage, and deliver user … centred outcomes. The Senior Delivery Manager will track and communicate progress, serving as an escalation point to resolve obstacles, and work to deliver within scope, on schedule and budget. They will be expected to ensure that delivery is high quality, whilst also within cost. The ideal candidate will have experience across both the public and private sectors More ❯

We are seeking a highly skilled and experienced IT Service Delivery Manager to join our team in the Defence sector. The successful candidate will play a pivotal role in ensuring the delivery of high-quality IT services to support critical defence operations. This role requires strong leadership skills, technical expertise, and the ability to manage complex service … delivery requirements within a highly regulated environment. The candidate must hold an active SC Clearance and be a British national. Key Responsibilities: Service Delivery Management: Lead the delivery of IT services to meet both operational and strategic goals. Ensure that service levels (SLAs) and key performance indicators (KPIs) are achieved. Client and Stakeholder Engagement: Serve as the … main point of contact for stakeholders, ensuring that service delivery aligns with customer expectations. Foster strong relationships with defence sector clients and internal teams. Incident and Problem Management: Oversee the effective resolution of IT incidents and problems, ensuring minimal disruption to service. Proactively identify areas for improvement and implement preventive measures. Service Improvement: Continuously assess the IT service delivery More ❯

Technical Operations Manager - 12 Month (FTC) £70,000 - London (Hybrid - 3 Days Per Week) Here at Burns Sheehan, we're working with a leading name in the Real Estate space as they look to hire a T echnical Operations Manager to help ensure smooth, reliable IT services across their UK and European offices. This is a key hire … within their Technology Services function, reporting into the Infrastructure & Security Manager. You'll lead day-to-day IT service delivery helping manage the internal support team and 3rd party providers - while also driving continuous improvement across user support, service processes, and operational tooling. The business is medium-sized (150 people across 9 countries), so it's still agile, with … external partners to align on service improvement priorities. Occasionally travel to European offices when required. Key Experience We're Looking For: Solid experience in a technical operations, IT service delivery, or service desk leadership role. Good knowledge of ITSM platforms (e.g. ServiceNow, Freshservice, Jira, ManageEngine). Familiar with core Microsoft technologies - including Office 365, Intune, Active Directory and basic More ❯

product approach to technology. We are investing in our people, and the processes enabled by digital, to evolve and transform the student and staff experience at UAL. As Senior Delivery Manager , you will be responsible for the effective delivery of new products, changes and developments within our key service areas. You will achieve this by working as … ensure the digital service has the capacity and capabilities to deliver the service roadmap. You will work closely with and coordinate activities with the Head of Product, Senior Product Manager, Senior Business Analyst, Solution Architect and TechOps managers, business services, suppliers and the users. Across these activities you will identify and manage risks and dependencies, collaborating with stakeholders and … role requires a strong emphasis on building relationships, allying with business service leads and fostering a collaborative environment within the group. You will be a key member of the Delivery Community of Practice, supporting colleagues and developing our delivery discipline. You will exemplify delivery management in a product setting for your team. You will be a trusted More ❯

product approach to technology. We are investing in our people, and the processes enabled by digital, to evolve and transform the student and staff experience at UAL. As Senior Delivery Manager , you will be responsible for the effective delivery of new products, changes and developments within our key service areas. You will achieve this by working as … ensure the digital service has the capacity and capabilities to deliver the service roadmap. You will work closely with and coordinate activities with the Head of Product, Senior Product Manager, Senior Business Analyst, Solution Architect and TechOps managers, business services, suppliers and the users. Across these activities you will identify and manage risks and dependencies, collaborating with stakeholders and … role requires a strong emphasis on building relationships, allying with business service leads and fostering a collaborative environment within the group. You will be a key member of the Delivery Community of Practice, supporting colleagues and developing our delivery discipline. You will exemplify delivery management in a product setting for your team. You will be a trusted More ❯

to £53,393 per annum Contract type: Permanent Hours: Full time, 37 hours per week Closing Date: Monday 21st July 2025 This is an exciting opportunity for a Service Delivery Manager to join a dynamic, customer-led organisation that values innovation, collaboration, and high-quality service delivery. As a Service Delivery Manager, you'll play a … than 86 countries. CSG delivers critical services across 33 trading businesses, with specialisms in IT, HR, energy, education, legal, procurement, and more. Why this role matters As a Service Delivery Manager, you will play a critical role in aligning IT services with business priorities by building strong, service-focused relationships with senior stakeholders. You will be responsible for … ensuring consistent, high-quality service delivery that meets or exceeds agreed performance levels. Acting as the key point of contact for all service matters, you will proactively manage performance, drive continuous improvement, and support strategic goals, making you central to maintaining customer satisfaction and operational excellence. What you'll be doing Build and maintain strong relationships with customers, suppliers More ❯

re excited about working with creative, passionate, energetic, and friendly people, we would love to hear from you. The role and what you'll be doing daily: Our Service Delivery team is expanding, and we are looking for a dedicated Senior Service Delivery Manager to join our dynamic department. This role is hybrid, requiring regular onsite presence … we pride ourselves on being a trusted partner for organizations seeking top-notch IT support. Our commitment to quality and customer satisfaction sets us apart. As a Senior Service Delivery Manager, you will manage and deliver all contracted services for our valued customers, ensuring services meet high standards and exceed expectations. You will: Customer Relationship Management: Lead and … develop strategic relationships with customers, ensuring delivery against SLAs and Service Improvement Programmes. People Management: Support and guide field/on-site staff, Service Desk Engineers, and Service Management Office staff. Promote personal and career development for direct reports. Commercial Management: Oversee contractual scope, manage budgets, and identify upsell opportunities. Support account planning and cost reduction initiatives. Quality Assurance More ❯

We're created a new permanent position for an experienced and strategic Technical Delivery Product Manager to join our Platform Engineering Tech team. Join us and shape the future of platform engineering, you'll empower the engineering teams and ensure they have the tools and infrastructure they need to build and deploy applications with unprecedented speed and security. … a tangible difference, empowering people to build and improve. Imagine the satisfaction of knowing your work directly contributes to this positive impact. The Role: As an experienced Technical Product Delivery Manager, you will be delivering in a Retail environment or similar faced-packed customer focused organisation. You'll have a strong technical background, product acumen, and project management … excellent trouble-shooting skills, self-motivated and possessing of a high sense of urgency and personal integrity. Does this sound like you? You'll be an experienced Technical Product Delivery Manager with a proven track record, preferably focused on developer platforms, infrastructure, or cloud services. With proven strong project management skills, you'll have experience in Agile/ More ❯

Job Description Job Role: Banking Technology Delivery Manager Location: London or Manchester (must be willing to travel to client sites throughout the UK on an ad hoc basis) Career Level: Level 8 (Associate Manager) Salary: Competitive, plus benefits. Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years … Accenture including overall senior stakeholder management, project planning, release scoping, change management, monitoring & tracking the progress and manage implementation along with supporting the live proving of changes. Ensuring successful delivery are identified early in the development lifecycle and avoided/mitigated; managing and support project managers with delivery across multiple business segments and customer channels. Active involvement in … risk, governance, compliance and control issues within the team, ensuring all team members are aware of and adhere to their individual responsibilities in these areas. As a Banking Technology Delivery Manager you will: Oversee the planning, execution, and delivery of client related projects and workstreams, ensuring they are completed in accordance with project management best in class More ❯

We are seeking an experienced Delivery Manager to lead the successful delivery of a major Oracle Fusion Finance transformation programme. This role will involve close collaboration with the existing in-house team of Oracle E-Business Suite specialists, the internal project team, and the Systems Integrator partner. The Delivery Manager will be responsible for driving … the programme forward, ensuring timely delivery, managing risks, and holding all parties accountable. Key Responsibilities: Lead and manage the end-to-end delivery of the Oracle Fusion Finance transformation programme. Collaborate effectively with the internal EBS specialists and project teams to ensure smooth transition and integration. Act as the primary point of contact for the Systems Integrator (SI … holding them accountable for delivery commitments and quality standards. Apply strong delivery governance to manage scope, schedule, budget, and quality, mitigating risks and resolving issues promptly. Drive cross-functional team collaboration using Agile and Waterfall methodologies as appropriate. Oversee and coordinate all activities to ensure alignment with business objectives and compliance with financial regulations. Use ITIL best practices More ❯

We are seeking an experienced Delivery Manager to lead the successful delivery of a major Oracle Fusion Finance transformation programme. This role will involve close collaboration with the existing in-house team of Oracle E-Business Suite specialists, the internal project team, and the Systems Integrator partner. The Delivery Manager will be responsible for driving … the programme forward, ensuring timely delivery, managing risks, and holding all parties accountable. Key Responsibilities: Lead and manage the end-to-end delivery of the Oracle Fusion Finance transformation programme. Collaborate effectively with the internal EBS specialists and project teams to ensure smooth transition and integration. Act as the primary point of contact for the Systems Integrator (SI … holding them accountable for delivery commitments and quality standards. Apply strong delivery governance to manage scope, schedule, budget, and quality, mitigating risks and resolving issues promptly. Drive cross-functional team collaboration using Agile and Waterfall methodologies as appropriate. Oversee and coordinate all activities to ensure alignment with business objectives and compliance with financial regulations. Use ITIL best practices More ❯

Job summary Are you passionate about agile delivery and ready to make a meaningful impact in a complex, evolving organisation? We're seeking a forward-thinking Delivery Manager/Scrum Master to join our Research, Data and Digital Directorate. This is a dual role that blends delivery leadership with hands-on agile coaching--perfect for someone … is embedded across digital and data programmes. As we continue to mature our agile capability, you'll play a central role in guiding teams, facilitating agile ceremonies, and ensuring delivery is aligned with organisational priorities. You'll work across multiple workstreams, supporting teams to deliver value while fostering a culture of collaboration, learning, and continuous improvement. If you're … a certified Scrum Master with a strong track record in delivery management--and you're excited by the challenge of driving agile transformation in a complex setting--we'd love to hear from you. Main duties of the job This is a dual role that blends the responsibilities of a Scrum Master and Delivery Manager. You will:- Drive More ❯

Agile Delivery Manager - Shirebrook Company Description At Frasers Group we're rethinking retail. Through digital innovation and unique store experiences, we're serving our consumers with the world's best sports, premium and luxury brands globally. As a leader in the industry, we're elevating the retail experience for our consumers through our collection of established brands, including … own the results Be relevant - Relevant to our people, our partners and the planet Are you ready to join the Fearless? Job Description We are seeking an experienced Agile Delivery Manager to enhance delivery and agile ways of working across the Frasers Group Digital technology team. This role offers a unique opportunity to help the digital technology … team scale and grow our delivery capabilities. You will oversee complex development and integration projects across our brand portfolio, collaborating to tailor solutions to meet our project needs and ensuring high-quality delivery. With a background in agile delivery management and experience working with technical SMEs, you will leverage your technical and business expertise to shape delivery More ❯

Full details of the job. Vacancy Name Vacancy Name IT Delivery Manager - Finance Employment Type Employment Type Permanent Country Country United Kingdom Location Location Liverpool Business Area Business Area Finance Workplace Type Workplace Type Hybrid About Princes About Princes The Princes Group has over 7,000 employees with offices and production sites in the UK, Netherlands, Italy, Poland … perform internal customer research, perform competitive analysis and product development and selection, drive alignment amongst stakeholders, work within product budgets, bring products to market, refine and improve products Product Delivery Management - act as keeper of the vision, define product and solution roadmaps, coordinate business and IT resources, and determine suitable product lifecycles. Resource Management - oversee product delivery teams … internal and external, coordinate with other product delivery managers, ensure best possible use and prioritise use of all resources to deliver the maximum value and benefits from projects and programs within the portfolio. Dimensions • Management of key implementation projects with an asset value of up to £2 million per annum • Providing technology products and solutions across all Princes Group More ❯

IT Technical Service Delivery Manager Location: Grays, Essex (On-site/Hybrid options available) Are you a seasoned IT professional from an MSP background looking to step into a leadership role where your technical expertise and project delivery skills truly make an impact? We're on the lookout for a Technical Service Delivery Manager to … Desk, and drive successful project outcomes alongside our Project Manager. What You'll Be Doing: Be the go-to expert for escalated technical issues Collaborate with the Service Desk Manager to improve tools, workflows, and client satisfaction Partner with the Project Manager to scope and deliver IT projects Mentor and guide technical team members Identify and implement improvements … in service delivery Maintain accurate technical documentation and report on KPIs What You'll Bring: Experience in IT support or technical management (MSP experience ideal) Strong knowledge of IT infrastructure, networks, and cloud services (Azure essential) Proven leadership and project delivery skills Excellent communication and stakeholder management ITIL, PRINCE2, or Agile certifications (a plus) Why Join Us? Competitive More ❯

Your Role: An experienced Sr Service Delivery Manager joining an implementation project affecting millions of people across the UK. This role is critical in acting as the SME in Service Delivery, from the imbedding processes to continual service improvement, and managing suppliers in a SIAM model. Rate:£550 Inside IR35 Duration:6 months (likely extension) Location … processes, with a focus on ITIL Problem, Incident, Change and Service Request Processes. Your Responsibilities: Act as the primary liaison between the external stakeholders/suppliers and IT Service Delivery, representing IT to the business and advocating for business/end-user needs within IT Service Delivery. Manage business expectations and report on service performance, ensuring alignment with agreed … SLA's, OLA's, and XLA's. Lead initiatives supporting the IT Service Delivery roadmap and global standardisation goals. Collaborate with IT teams, business stakeholders, and end-users to identify areas for service improvement. Serve as a change advocate, supporting organizational change management and user adoption efforts. You ideally possess: ITIL certification with 10+ years in ITSM. Strong preference More ❯

The Service Delivery Manager will oversee the delivery of technology services to support business operations within the insurance industry. This role is remote based with days in the office when required and requires a structured approach to managing service quality and stakeholder relationships. Client Details This opportunity is with a medium-sized organisation operating within the insurance … industry. The company is committed to delivering top-tier technology services to its clients and maintaining a strong focus on operational excellence. Description Manage the end-to-end delivery of technology services to meet business needs. Ensure service levels are achieved and maintain a focus on continuous improvement. Collaborate with stakeholders to identify and resolve service-related issues promptly. … Oversee the implementation of best practices in service delivery processes. Monitor performance metrics and produce regular reports for senior management. Coordinate with cross-functional teams to align technology services with business goals. Support incident, problem, and change management processes effectively. Drive the adoption of innovative solutions to enhance service delivery. Profile A successful Service Delivery Manager should More ❯

The Service Delivery Manager will oversee the delivery of technology services to support business operations within the insurance industry. This role is remote based with days in the office when required and requires a structured approach to managing service quality and stakeholder relationships. Client Details This opportunity is with a medium-sized organisation operating within the insurance … industry. The company is committed to delivering top-tier technology services to its clients and maintaining a strong focus on operational excellence. Description Manage the end-to-end delivery of technology services to meet business needs. Ensure service levels are achieved and maintain a focus on continuous improvement. Collaborate with stakeholders to identify and resolve service-related issues promptly. … Oversee the implementation of best practices in service delivery processes. Monitor performance metrics and produce regular reports for senior management. Coordinate with cross-functional teams to align technology services with business goals. Support incident, problem, and change management processes effectively. Drive the adoption of innovative solutions to enhance service delivery. Profile A successful Service Delivery Manager should More ❯

Role: Lead Delivery Manager Location: Cardiff, Wales. Hybrid - minimum of 1 day a week on site. Salary: Competitive Pension : 20% The Opportunity: Digital Health and Care Wales vision is to provide world leading digital services, empowering people to live healthier lives, and transforming health and care for everyone in Wales. It is a multi-award-winning organisation, and … was twice voted the UK's Best Place to Work in IT. We are now helping DHCW to find a Lead Delivery to help with effective delivery of complex, high risk products, projects and services. You will have a high standard of previous experience managing a range of products, projects and services and have responsibility and accountability as … the main point of escalation. Key Responsibilities: Leadership & Coaching: Lead and mentor Agile teams, promote Lean practices, and champion continuous improvement. Coach other teams and contribute to the delivery community of practice. Planning & Delivery: Plan and manage complex delivery activities across the full product lifecycle, ensuring stakeholder alignment and continuous flow of value. Lead backlog refinement, roadmap More ❯

Role: Lead Delivery Manager Location: Cardiff, Wales. Hybrid - minimum of 1 day a week on site. Salary: Competitive Pension : 20% The Opportunity: Digital Health and Care Wales vision is to provide world leading digital services, empowering people to live healthier lives, and transforming health and care for everyone in Wales. It is a multi-award-winning organisation, and … was twice voted the UK's Best Place to Work in IT. We are now helping DHCW to find a Lead Delivery to help with effective delivery of complex, high risk products, projects and services. You will have a high standard of previous experience managing a range of products, projects and services and have responsibility and accountability as … the main point of escalation. Key Responsibilities: Leadership & Coaching: Lead and mentor Agile teams, promote Lean practices, and champion continuous improvement. Coach other teams and contribute to the delivery community of practice. Planning & Delivery: Plan and manage complex delivery activities across the full product lifecycle, ensuring stakeholder alignment and continuous flow of value. Lead backlog refinement, roadmap More ❯

Service Delivery Manager - Oracle Applications & Infrastructure Remote - United Kingdom Job Title: Service Delivery Manager - Oracle Applications & Infrastructure Hours: Full time (40-hours per week) Location : Remote Reports to: Head of IT & Support Department: Managed Services & Support We are seeking a skilled Service Delivery Manager (SDM) with strong experience in managing Oracle applications and infrastructure … services. The SDM will be responsible for ensuring the efficient delivery of IT services, maintaining high levels of customer satisfaction, and managing relationships with stakeholders and vendors. This role demands a blend of technical knowledge and operational expertise, with a focus on Oracle E-Business Suite (EBS), Oracle Cloud, and underlying infrastructure. Enigen is a multi-award-winning Oracle … candidate to join our team. You can expect to be welcomed into a culture of innovation, agility and teamwork with a group that are known for their excellence in delivery and happy customers. Key responsibilities include: Own the end-to-end service delivery for Oracle applications and related infrastructure. Manage day-to-day operations, ensuring service levels (SLAs More ❯

Deliver Excellence and Build Impactful Relationships! Are you a customer-focused operations expert who thrives on service quality, stakeholder management, and problem-solving? We're looking for a Service Delivery Manager to join our collaborative team and be a trusted partner to our customers post-implementation. In this role, you'll be the key point of contact for … and high customer satisfaction. If you're passionate about service excellence, proactive communication, and operational success, this is your chance to make a measurable difference at Lendscape. The Service Delivery Manager is responsible for ensuring the effective and efficient delivery of services to customers, with a strong focus on maintaining high service levels and enhancing the overall … with a cross-functional team dedicated to supporting live customers, driving continuous improvement, managing software upgrades, and acting as a key escalation point for service-related issues. The Service Delivery Manager is accountable for the quality and effectiveness of ongoing service delivery to assigned customers. Acting as the primary post-implementation contact, the SDM ensures that customer More ❯

our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty high! We're looking for a Service Delivery Manager within the Digital Workspace pillar who will oversee the effective delivery of IT services across the Digital Workspace, the broader non-focus business services, and the … delivering business value through technology and service excellence Ability to manage multiple priorities and projects effectively Experience in aligning IT services with business strategies Proven leadership in managing service delivery teams and organizational change Interpersonal skills for working with diverse teams and stakeholders Problem-solving skills for complex service issues Commitment to continuous improvement and high-quality IT services … Experience in managing change initiatives aligned with business goals Responsibilities include: Managing day-to-day service delivery within the Digital Workspace Handling escalations and ensuring SLAs are met Collaborating with development, architecture, operations, and business teams Monitoring service performance and reporting to leadership Overseeing operational change processes and risk management Participating in planning and prioritization of IT initiatives Leading More ❯

our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty high! We're looking for a Service Delivery Manager within the Digital Workspace pillar who will oversee the effective delivery of IT services across the Digital Workspace, the broader non-focus business services, and the … delivering business value through technology and service excellence Ability to manage multiple priorities and projects effectively Experience in aligning IT services with business strategies Proven leadership in managing service delivery teams and organizational change Interpersonal skills for working with diverse teams and stakeholders Problem-solving skills for complex service issues Commitment to continuous improvement and high-quality IT services … Experience in managing change initiatives aligned with business goals Responsibilities include: Managing day-to-day service delivery within the Digital Workspace Handling escalations and ensuring SLAs are met Collaborating with development, architecture, operations, and business teams Monitoring service performance and reporting to leadership Overseeing operational change processes and risk management Participating in planning and prioritization of IT initiatives Leading More ❯

our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty high! We're looking for a Service Delivery Manager within the Digital Workspace pillar who will oversee the effective delivery of IT services across the Digital Workspace, the broader non-focus business services, and the … delivering business value through technology and service excellence Ability to manage multiple priorities and projects effectively Experience in aligning IT services with business strategies Proven leadership in managing service delivery teams and organizational change Interpersonal skills for working with diverse teams and stakeholders Problem-solving skills for complex service issues Commitment to continuous improvement and high-quality IT services … Experience in managing change initiatives aligned with business goals Responsibilities include: Managing day-to-day service delivery within the Digital Workspace Handling escalations and ensuring SLAs are met Collaborating with development, architecture, operations, and business teams Monitoring service performance and reporting to leadership Overseeing operational change processes and risk management Participating in planning and prioritization of IT initiatives Leading More ❯