1 to 25 of 38 Delivery Manager Jobs in the Midlands

and HMG project portfolio—and we’re looking for someone who can help us deliver secure, compliant, and high-performing IT services. As our new IT Secure Projects Service Delivery Manager, you’ll be the vital link between IT and Security. You’ll help shape and implement secure solutions, manage service transitions, and ensure we meet the highest … is your chance to work on meaningful projects that matter—while growing your career in a supportive, forward-thinking team. What You’ll Be Doing- Supporting secure IT service delivery across high-profile public sector and HMG projects.- Collaborating with project teams, suppliers, and clients to embed security from the ground up.- Helping shape policies, assess risks, and respond … sharing across the business.- Playing a key role in service transitions and ensuring compliance with ISO 27001, NCSC guidance, and more. What You’ll Bring- Experience in IT service delivery or security operations—especially in secure or regulated environments.- A working knowledge of SFIA-aligned practices and frameworks.- Strong communication, coordination, and stakeholder management skills.- A proactive mindset and More ❯

public sector and HMG project portfolioand were looking for someone who can help us deliver secure, compliant, and high-performing IT services. As our new IT Secure Projects Service Delivery Manager, youll be the vital link between IT and Security. Youll help shape and implement secure solutions, manage service transitions, and ensure we meet the highest standards for … regulators. This is your chance to work on meaningful projects that matterwhile growing your career in a supportive, forward-thinking team. What Youll Be Doing - Supporting secure IT service delivery across high-profile public sector and HMG projects. - Collaborating with project teams, suppliers, and clients to embed security from the ground up. - Helping shape policies, assess risks, and respond … knowledge sharing across the business. - Playing a key role in service transitions and ensuring compliance with ISO 27001, NCSC guidance, and more. What Youll Bring - Experience in IT service delivery or security operationsespecially in secure or regulated environments. - A working knowledge of SFIA-aligned practices and frameworks. - Strong communication , coordination, and stakeholder management skills. - A proactive mindset and the More ❯

About The Role Hippo is recruiting for Senior Delivery Managers to join our growing consultancy. Delivery Managers work with our clients toembed agile ways of working and support your multi-disciplined teams to focus on the priorities to deliver the associated product or services. You'll also run ceremonies including stand-ups, sprint planning, sprint reviews, retrospectives and … show and tells. As a Senior Consultant , specialising in Delivery , you'll already be an expert in your field. You'll also be a leader of people and teams and advocate for user-centred design approaches. Hippo will provide exciting opportunities to share your expertise with, and influence, clients and team members, and to continue to develop as a … them Facilitate and track team risks and dependencies Help the team to focus on the priorities to deliver the product or service Encourage and facilitate continuous improvement of the delivery team Coach and mentor team members and others to apply the most appropriate agile and lean tools and techniques Build great relationships with your team and stakeholders Line management More ❯

Service Delivery Manager (DV Security Clearance) Position Description The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery … critical network services are delivered reliably, meeting the evolving needs of our clients. Key Responsibilities: • Introduce and manage SLAs and KPIs on behalf of the CIS Department. • Capture service delivery performance through varied service reports measured against agreed SLAs and KPIs. • Lead or consult on continuous service improvement initiatives. • Facilitate collaboration among contract and client colleagues to optimise service More ❯

JOB TITLE: Service Delivery Manager LOCATION: Rugby SALARY & BENEFITS: Up to £65,000 | Bonus | Company car ABOUT THE SERVICE DELIVERY MANAGER OPPORTUNITY: Oversee IT service delivery and ensure alignment with business needs and SLAs. Serve as the primary liaison between business units and IT. Work closely with infrastructure and operations teams to maintain stable, proactive More ❯

Service Delivery Manager Opportunity | £45,000 - 55,000 (15% bonus & £4k plus car allowance) (SC Cleared or SC Eligible is a MUST) UK-Based | Hybrid Working | Permanent (Hybrid in favour of WFH) I’m currently supporting a market-leading client in the search for a highly capable Service Delivery Manager to join their Intelligent Customer function … within IT Services. This is a fantastic opportunity for someone with a strong background in IT service delivery and vendor management, who thrives in a complex, multi-vendor environment. In this role, you’ll work closely with the Service Delivery Lead to ensure services are delivered effectively, suppliers are aligned with business goals, and the technology function continues … to operate securely, efficiently, and in alignment with best practices. Key Responsibilities Monitor and manage delivery of IT services against agreed service levels. Control the full lifecycle of IT assets—from acquisition to disposal. Support financial planning and analysis across IT services. Drive supplier performance and ensure alignment with strategic sourcing goals. Manage formal contracts and performance metrics, identifying More ❯

easier access to quality business data and will invest in the right technology to enable these processes. Why is this exciting for your career as the Data & Analytics Service Delivery Manager? The MBE Programme presents a huge opportunity for colleagues across the technology function to play a central role in the design, shape, delivery and execution of … enterprise wide digital transformation programme. The complexity of the initiative, within a FTSE 250 business, will allow for large-scale problem solving, group wide impact assessment and supporting the delivery of an enablement project to future proof the business. You will have the opportunity to work with colleagues across the business and bring a best practice approach to the … a platform for success and team ship building as Greencore, build, mature, strengthen and bolster their Technology department. What you'll be doing: You will provide the efficient, effective delivery of data and analytics services across the organisation, by ensuring our data platforms, analytics solutions & associated services meet business requirements and service level agreements (SLAs). To drive the More ❯

easier access to quality business data and will invest in the right technology to enable these processes. Why is this exciting for your career as the Data & Analytics Service Delivery Manager? The MBE Programme presents a huge opportunity for colleagues across the technology function to play a central role in the design, shape, delivery and execution of … enterprise wide digital transformation programme. The complexity of the initiative, within a FTSE 250 business, will allow for large-scale problem solving, group wide impact assessment and supporting the delivery of an enablement project to future proof the business. You will have the opportunity to work with colleagues across the business and bring a best practice approach to the … a platform for success and team ship building as Greencore, build, mature, strengthen and bolster their Technology department. What you'll be doing: You will provide the efficient, effective delivery of data and analytics services across the organisation, by ensuring our data platforms, analytics solutions & associated services meet business requirements and service level agreements (SLAs). To drive the More ❯

across the UK in HMG Estate and in some of the most iconic buildings and departments, with an ambition to expand this further over the coming years. The GovPass Delivery Manager (Site Delivery) is an integral role in the operation of the GovPass Programme across the HMG Estate. As the Delivery Manager (Site Delivery) you will be responsible for the overall delivery of GovPass to buildings across the Gov Estate. You will provide leadership and direction across the site delivery team, working closely with the wider team to ensure the technical integration of GovPass along with the business change, communications and training. The main focus of the role will be to … safely onboard new GovPass sites. Key Responsibilities : Planning and delivery of multiple concurrent projects Leadership and management of team members Process development and standardisation The Successful Applicant A successful applicant will have : Strong leadership and communication skills, comfortable leading site delivery teams Customer focused with an ability to analyse complex problems and find solutions Resilient, adaptable and comfortable More ❯

Technical Delivery Manager £85,000 - 115,000 GBP Hybrid WORKING Location: United Kingdom (West Midlands) Type: Permanent Role: Technical Delivery Manager Salary: £85,000 - £115,000 DOE Additional Package: 10% Bonus, Extensive Benefits Package Location: Birmingham Are you a Technical Delivery Manager looking for your next challenge? This is an exciting opportunity to join … a forward-thinking, customer-focused organisation at the forefront of IT service delivery and digital transformation. You'll be part of a collaborative, high-performing team that values innovation, ownership, and strong leadership. The environment is global, dynamic, and committed to continuous learning and improvement. As a Technical Delivery Manager , you'll play a vital role in … if you're passionate about technology, love solving problems, and excel at managing cross-functional teams while building trusted relationships with stakeholders at every level. Role Requirements: Lead IT delivery teams to provide reliable, high-quality technical services. Collaborate with customers and partners to design and deliver tailored solutions. Manage technical escalations, incidents, and troubleshooting with speed and precision. More ❯

About The Role SMT GB is seeking a highly motivated and experienced Service Delivery Manager to join our team. As the Service Delivery Manager, you will be responsible for overseeing the delivery of our services to our customers. You will work closely with internal teams, as well as external partners, to ensure that our services … are delivered efficiently and meet the customer's expectations. What you will be doing: Manage the end-to-end delivery of services to our customers, ensuring timely and high-quality service delivery Collaborate with internal teams to ensure that resources are allocated effectively to meet customer demands Develop and maintain strong relationships with key customers, acting as the … main point of contact Identify areas for service improvement and work towards implementing appropriate solutions Monitor and report on service delivery performance metrics and KPIs Ensure compliance with relevant service delivery standards and processes Manage escalations and resolve any issues or conflicts that may arise Stay up-to-date with industry trends and best practices in service delivery More ❯

THALES has an exciting opportunity for a Service Delivery Manager to be responsible on the end to end service delivery, SLA management and customer services/relationships for the DIS Operated Managed Services Portfolio. Location: Cheadle What can we offer you? On offer is a competitive salary and benefits package, which includes; Annual Bonus Matched Pension up …/7 Employee Assistance Program and access to mental wellbeing app Employee discount shopping schemes on major brands and retailers Gym membership discounts What will you deliver? Effective service delivery, customer SLA management, expert knowledge and practical implementation of the ITIL V3 framework. Contractual knowledge of Service Level Agreement, OLA, CSF, KPIs and Service Credit structures for specific customer … services. Monitoring and awareness of the overall performance of secure networks customer services Building service reports, delivering on them and chairing service delivery meetings, following up if service delivery is not meeting expectations. Ensure incident and problem management is carried out and that key specialist resource is brought in as and when throughout the incident lifecycle. Manage customer More ❯

start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions. THALES has an exciting opportunity for a Service Delivery Manager to be responsible on the end to end service delivery, SLA management and customer services/relationships for the DIS Operated Managed Services Portfolio. Location: Cheadle …/7 Employee Assistance Program and access to mental wellbeing app Employee discount shopping schemes on major brands and retailers Gym membership discounts What will you deliver? Effective service delivery, customer SLA management, expert knowledge and practical implementation of the ITIL V3 framework. Contractual knowledge of Service Level Agreement, OLA, CSF, KPIs and Service Credit structures for specific customer … services. Monitoring and awareness of the overall performance of secure networks customer services Building service reports, delivering on them and chairing service delivery meetings, following up if service delivery is not meeting expectations. Ensure incident and problem management is carried out and that key specialist resource is brought in as and when throughout the incident lifecycle. Manage customer More ❯

Job Opportunity: Lead Delivery Manager Location:Birmingham (Hybrid Work Pattern)??Rate: £31.00-£38.00 per hour Based on Experience Contract Type: Initial 6-month contract with potential to go permanent Hays is proud to be supporting a major transformation programme within a local council's Customer Services team. Are you a strategic thinker with a passion for delivering complex … programmes that drive real change? We're looking for a Lead Delivery Manager to join our clients' IT & Digital team and lead the delivery of high-impact digital transformation initiatives.What You'll Do: Lead the delivery of complex, high-value programmes and projects (budgets exceeding £10m). Oversee multidisciplinary teams using agile and traditional methodologies. Manage … risks, dependencies, budgets, and stakeholder relationships at a senior level. Champion best practices in programme and project delivery across the organisation. Coach and support delivery managers, fostering a high-performing delivery culture. Ensure successful transitions into service and continuous improvement of delivery practices. What We're Looking For: Significant experience in programme and project delivery More ❯

The team you'll be working with: Technical Security Service Delivery Manager We are currently recruiting for a dynamic Technical Security Service Delivery manager to join our growing Security Operations Centre business. About Us NTT DATA is one of the world's largest Global Security services providers with over 7500 Security SMEs and Integration partner to … play a pivotal role in helping to shape our client's transformation journeys. What you'll be doing: What you'll be doing; Using your background in SOC Service Delivery background and experience, you will: Act as a bridge between the Customer and the Operational Delivery Teams Act as a primary escalation point of contact to the customer … teams. Coordinate post incident investigation with relevant teams or third parties and document the appropriate report to be provided to the customer Provide support and guidance to NTT DATA Delivery Teams and ensure compliance with the agreed Service Level Agreements (SLAs), quality standards, and client expectations. Document and present to the customer the weekly and/or monthly service More ❯

our journey to becoming the innovative, technical and professional College of choice. Our success is through Our People! We are seeking to appoint an experienced and motivated IT Service Delivery Manager to join our dedicated and fast-paced IT and Digital Team. This is an on-site role based across our Burslem and Cauldon campuses , requiring a consistent … presence to support hands-on service delivery and team collaboration. In this key role, you will oversee the day-to-day delivery of IT and Reprographics services across the College. You'll lead on service desk performance, manage external provision of services/software, and play a central part in ensuring smooth, reliable IT operations. With responsibility for … levels, escalations, and coordination between support and technical teams, you'll be essential in driving efficiency and continuous improvement. You will bring: Demonstrable experience in IT helpdesk or service delivery management, with strong leadership and communication skills. Proven ability to coordinate tasks, manage workloads, and deliver against key performance targets. Experience in vendor and contract management, hardware procurement, and More ❯

Senior Delivery Manager Salary: competitive depending upon experience + benefits Where the job is based: hybrid (home-based & working with Kerv Digital office/customer site visits as required) UK HQ, Seven House, 18 High Street, Longbridge, B31 2UQ Who we are: Dive into a world where technology meets innovation. At Kerv Digital, we're not just another … discipline team and be guided by the industry's most forward-thinking architects. Who we are looking for: The oft-sought, seldom found, inspired agile software, digital or IT delivery owner capable of ensuring we provide dazzling software and solutions across a huge array of technologies and platforms. You'll be paired with a Solution Architect to take care … more important, we're really open to Project Managers that have a solid transferable background that are looking to deliver a mix of well governed Business Transformation, Dynamics 365 delivery, Bespoke Development projects using our mature blend of agile and waterfall approaches and tools as appropriate. Ability to guide our clients through an Agile Scrum delivery and manage More ❯

discipline team and be guided by the industry's most forward-thinking architects. Who we are looking for: The oft-sought, seldom found, inspired agile software, digital or IT delivery owner capable of ensuring we provide dazzling software and solutions across a huge array of technologies and platforms. You'll be paired with a Solution Architect to take care … more important, we're really open to Project Managers that have a solid transferable background that are looking to deliver a mix of well governed Business Transformation, Dynamics 365 delivery, Bespoke Development projects using our mature blend of agile and waterfall approaches and tools as appropriate. Ability to guide our clients through an Agile Scrum delivery and manage … and project upsell Wrestling detailed requirements and designs into an implementable plan Managing an agile development process, including stewarding planning sessions, scrums and show and tell), working alongside our delivery managers Reporting project status to the cloudThing operations board and the client, effectively managing stakeholder expectations Software, Digital or IT Project Management using a structured Agile approach Excellent written More ❯

Assistant Service Delivery Manager, 12 month FTC, Worcester based with home working, £31,000. Your new company You will be joining an established, global organisation who operate across a variety of sectors and hold an accolade for their contributions to the sector as well as their high regard in the ranking of places to work. This position is … influential and confident to handle a variety of tasks whilst working without line management supervision. This role will suit someone with experience as a PA/EA/Office Manager/Senior Administrator with strong experience and the gravitas to manage a busy, complex and challenging role. As the role is remote working, with travelling to Worcester once a … respond to and archive incoming and outgoing messages. Good working knowledge of Microsoft Word in order to produce reports. Additionally, you will need: Able to work effectively without line manager supervision. Excellent verbal and written communication skills; able to communicate with all levels of management. Time management of self and others; determination of daily priorities in order to ensure More ❯

Apply a logical approach to interpreting data, make recommendations, and propose solutions. Job Qualifications: Experience in an insurance business setting is essential with 3+ years experience as a project manager or manager of change. A background in professional change management is essential with delivery expertise using PRINCE 2, Lean, Six Sigma, Agile, Continuous Improvement or Systems Thinking More ❯

We are proud to be working with a nationally trusted name in security and fire systems is searching for a Technical Delivery Installations Manager to lead the charge on multi-million-pound projects across the UK. If you know your way around CCTV, fire, access control and intruder systemsand thrive in a high-pressure, fast-moving technical environmentthis … security systems. We engineer peace of mind. And with over £6 million in security and fire installations delivered annually , theyre scaling fast. As a result, they need a Technical Delivery Installations Manager whos ready to lead operations from the inside outwith site visits, planning control, hands-on technical guidance, and customer handovers that scream excellence. About the Role … Technical Delivery Installations Manager This is not your average delivery manager role. This is full-spectrum leadership of the entire technical lifecyclefrom drawing board to client handshake. Youll manage internal coordination, external contractors, equipment readiness, compliance standards, and customer success. Youll work hand-in-hand with planning teams, helpdesk operations, engineers and installers, while also supporting More ❯

We are seeking an experienced and dynamic Service Delivery Manager (known internally as an Operations Manager) to join our team in Stoke. This role is offered as office based. Regular travel will be required throughout the area. The role is full time working 37.5 hours per week usually Monday to Friday but 1 in 3 Saturdays are … colleague cafes. Sustainable Travel : Cycle to work scheme and season ticket loans. Career Development : Ongoing training and support with opportunities for career progression. About the role: As a Service Delivery Manager, you will be leading several services working to support victims across Staffordshire and Stoke-on-Trent. Currently these include the Staffordshire Victim Gateway, Harmony ASB and Mediation … service and the Restorative Justice service. You will ensure the provision of these high-quality services, maintain effective relationships with key stakeholders, and work alongside the Area Manager to promote and develop our victim services in the area. You will: Lead the service teams to deliver excellent and high quality support to victims of crime and major incidents Directly More ❯

HalianTechnologyisseekingahighlycapable DeliveryManager toleadtheevolutionandoperationofdigitalsupportservicesacrossour Data&AIplatforms .Thisisastrategicanddelivery-focusedleadershipposition,idealforsomeonewhothrivesinfast-paced,high-availabilityenvironmentsandispassionateaboutdelivering customer-centricdigitalexperiences throughoperationalexcellence. AstheDeliveryManager,youwilldefineandmanagesupportstrategiesandoperationalmodelsforasuiteof data-drivendigitalplatforms ,includingweb,mobile,APIs,andcustomerintelligenceservices.Youllensurerobustsupportusingbothinternalandthird-partyresources,embedautomationandobservability,andhelpmodernisesupportfunctionsaswescaleourdigitalandAIcapabilitiesacrossthebusiness. KeyResponsibilities Ownanddeliverthe Data&AIdeliveryroadmap ,ensuringreal,measurablebusinessoutcomes Leadthe end-to-enddelivery ofAIanddatainitiatives,frominitialscopingthroughtoexecutionandoptimisation Driveprojectand ContinualImprovement(CI) outcomesalignedwithstrategicbusinessgoals Proactivelyidentify,manageandcommunicaterisks,dependencies,anddeliverytimelines Ensurealignmentandintegrationwithcross-functionalteamsincludingInfrastructure,EPOS,Engineering,andSupportServices Managethird-partyvendorsanddeliverypartnerstoensurevalueandquality Embedbestpracticesindeliverygovernance,stakeholdermanagementandagileexecution Continuouslyrefinebacklogitems(epics,features)incollaborationwithproduct,architecture,andengineeringteams More ❯

IT Service Delivery Manager Hybrid/Coventry (1 day a week) £75,000 + 15% Bonus + 12% Pension We're working with one of the UKs most significant organisations which impacts all of us on a day to day basis. They are going through an innovative transformation which will revolutionise the way UK infrastructure operates and ultimately … have a hugely positive impact on the environment. Naturally, tech is at the heart of this, and as IT Service Delivery Manager, you will be responsible for managing all the organisations tier-1 IT vendors to ensure IT services are world-class, stable, and scalable for the future. In addition to day to day operations, you will be … place. It is essential that you have experience leading large vendors in complex organisations. You will have SME technical support, therefore the core focus here is the IT Service Delivery capability, as you can lean on your technical colleagues when needed. Bonus points if you have managed IT Services for both IT vendors and end users businesses, however this More ❯

others overcome challenges? Do you have excellent communication skills and ambition to make a difference? Due to exciting new business growth, Citizens Advice Dudley & Wolverhampton is seeking a Service Delivery Manager to join our dedicated team. We provide comprehensive information, advice and guidance to individuals in need and we are expanding our team to meet the growing demand … the operational leadership team (OLMT) in the organisation and line managed by our Head of Advice Services • To line manage teams of front-line client facing staff supporting service delivery standards, quality and contract compliance across advice and non-advice contracts that we hold with multiple funders • To drive a culture of continuous workforce development where a supportive and … compassionate approach is adopted • Working as part of a wider Service Delivery Manager team and in collaboration with our Technical & Quality Supervisor team to maintain quality across services, you will need to inspire and motivate all teams and provide focussed individual support where necessary to achieve internal and external quality and KPI standards • Be responsible for ensuring the More ❯