12 of 12 Deskside Support Engineer Jobs in the UK

A hybrid role that provides an efficient and cost-effective delivery of first and second-line support for information systems and related technology services within Octavia. To support the smooth operational running of Octavia’s DT Infrastructure and Applications. Key Responsibilities Infrastructure Support Provide first and second-line support of issues regarding the DT and communications … with or pass the job to other colleagues inside and beyond DT; or to flag a particular issue to the DT Service Delivery manager, for onward escalation Provide Infrastructure support, including PRTG, Exchange Server, Teams, Azure, M365, IIS, Active Directory, DNS, ADFS, DHCP, SQL Server, Sophos, Rubrix, Forcepoint, Mimecast email filtering & archiving, AVD and Endpoint Manager Mobile Device Management … WAN and collaboration tools Maintain and carry out minor changes to Puzzel, Teams, Intune, Dell & Cisco network switches and Fortigate firewalls Provide client support – end users devices typically windows, mac, IOS and android Carry out routine proactive tasks and monitor systems to reduce system downtime React to system alerts and troubleshoot, act or escalate as appropriate Ensure the robustness More ❯

Join to apply for the Onsite Deskside Support Engineer - London role at DXC Technology Join to apply for the Onsite Deskside Support Engineer - London role at DXC Technology Get AI-powered advice on this job and more exclusive features. Job Description We are looking for customer-focused and enthusiastic Job Description We are looking … for customer-focused and enthusiastic Onsite Deskside support engineer with a genuine interest in solving peoples IT issues. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams. An exciting opportunity has arisen to support one of our customers. The successful … communicator with an excellent knowledge of End User Workplace equipment including Desktops, laptops, Printers, and mobile devices (both smart phones and tablets). Responsible for providing on-site desktop support for technical infrastructure for end users; advising and assisting users in solving problems related to software, hardware, networks, and peripherals using available technology. Requirements And Responsibilities Fully site-based More ❯

7IM Princes Risborough, England, United Kingdom Join or sign in to find your next job Join to apply for the Deskside Support Engineer role at 7IM 7IM Princes Risborough, England, United Kingdom 1 day ago Be among the first 25 applicants Join to apply for the Deskside Support Engineer role at 7IM Purpose Working … in the IT Infrastructure team, the Deskside Support Engineer is responsible for providing efficient and effective first and second line technical support to end-users across multiple office locations. Purpose Working in the IT Infrastructure team, the Deskside Support Engineer is responsible for providing efficient and effective first and second line technical support … team member will primarily work from their main office location but will be required to visit other offices if the need arises. Responsibilities To provide first and second line support of the IT infrastructure as a priority, efficiently balancing requests via helpdesk tickets, phone calls and walk-ups through Service or change requests Incident resolution Delivery of scheduled daily More ❯

Working in the IT Infrastructure team, the Deskside Support Engineer is responsible for providing efficient and effective first and second line technical support to end-users across multiple office locations. The role involves installation of hardware and software, troubleshooting software and hardware issues, assisting with IT related queries and completing IT administration tasks. The team member … will primarily work from their main office location but will be required to visit other offices if the need arises. Responsibilities To provide first and second line support of the IT infrastructure as a priority, efficiently balancing requests via helpdesk tickets, phone calls and walk-ups through Service or change requests Incident resolution Delivery of scheduled daily, weekly and … updating the Infrastructure team’s documentation library. Assist with ensuring that IT security policy and procedures are enforced and staff are aware of their contribution. Providing out of hours support cover for application deployments and upgrades, on a rota where required. Act as an on-site point of contact for third line support teams to assist with the More ❯

predominately in resolving BAU tickets created by the Level 1 Team and reacting to escalations. Individual team members will attend a clients' desk to provide best-in-class technology support or use remote tools to assist clients in remote offices or who are working from home. Excellent communication and customer service skills are essential along with strong technical troubleshooting … abilities. Responsibilities: Provide swift and professional deskside IT support Perform on-site analysis, diagnosis, and resolution of desktop problems for clients, recommend and implement corrective solutions Install, configure, test, maintain, monitor, and troubleshoot client workstations, mobile devices and related hardware or software in order to deliver required deskside service levels Utilize the BLK ticket management system to … record, update and resolve tickets from the Helpdesk Collaborate with other support groups across global locations to help troubleshoot client issues Utilize BLK tools for building, monitoring and troubleshooting client devices Participate in Disaster recovery testing exercises Upholding procedures for logging, reporting, and statistically monitoring desktop operations Write technical support and client documentation in form of Knowledgebase articles More ❯

predominately in resolving BAU tickets created by the Level 1 Team and reacting to escalations. Individual team members will attend a clients' desk to provide best-in-class technology support or use remote tools to assist clients in remote offices or who are working from home. Excellent communication and customer service skills are essential along with strong technical troubleshooting … abilities. Responsibilities: Provide swift and professional deskside IT support Perform on-site analysis, diagnosis, and resolution of desktop problems for clients, recommend and implement corrective solutions Install, configure, test, maintain, monitor, and troubleshoot client workstations, mobile devices and related hardware or software in order to deliver required deskside service levels Utilize the BLK ticket management system to … record, update and resolve tickets from the Helpdesk Collaborate with other support groups across global locations to help troubleshoot client issues Utilize BLK tools for building, monitoring and troubleshooting client devices Participate in Disaster recovery testing exercises Upholding procedures for logging, reporting, and statistically monitoring desktop operations Write technical support and client documentation in form of Knowledgebase articles More ❯

Deskside & 2nd Line Support Engineer, Wootton Copart UK Ltd is currently recruiting a Deskside & 2nd Line Support Engineer to join our growing team based at our Wootton Head Office. This role involves providing technical support and ensuring the smooth operation of the organisation’s IT infrastructure. Responsibilities include installing, maintaining, and troubleshooting hardware … multiple tasks and prioritize effectively in a fast-paced environment Attention to detail in maintaining documentation and procedures Strong teamwork skills Customer-focused approach and commitment to high-quality support Willingness to learn new technologies Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified: Azure Fundamentals) are a plus Minimum of 2 years' experience in an IT support or … pension scheme Share purchase options at a discounted rate Cycle to Work Scheme and gym discounts Life insurance coverage Access to deals hub for savings on purchases and activities Support tools like Mortgage Advice, Life Coaching, and Money Hub #J-18808-Ljbffr More ❯

Copart UK Ltd are currently recruiting a Deskside & 2nd Line Support Engineer to join our growing team based at our Wootton Head Office. This role will be responsible for providing technical support and ensuring the smooth operation of the organisation's IT infrastructure. They will be responsible for installing, maintaining and troubleshooting hardware and software, managing … technologies and continuously improve technical skills. Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified: Azure Fundamentals) are a plus. A minimum of 2 years of experience in an IT support or technician role. What we offer you in return: Time For You: Relax with 23 days of holiday plus bank holidays, and an extra day for a personal special … and gym discounts. Life Assurance: Enjoy peace of mind with our life insurance coverage. Exclusive Discounts: Access our deals hub for savings on everyday purchases and family activities. Goal Support: Use tools like Mortgage Advice, Life Coaching, and our Money Hub to achieve your goals. Copart are an equal opportunity employer, proudly hiring a diverse workforce. Discrimination is expressly More ❯

Join to apply for the Deskside Support Engineer role at Solutions Financial Management . Deskside Support Engineer/Desk Side Support Engineer – Based on client site in London - Will need to be able to become SC Cleared. As a Deskside Support Engineer , you will need the following skills: Microsoft … Windows 10/11 Desktop Microsoft Office 365 Laptop & Phone support Some Server Support Successful Deskside Support Engineer/Desk Side Support Engineer will need to be able to become SC Cleared and have excellent verbal and written communication skills, with previous experience working in a fast-paced environment. A strong commitment to … delivering the best customer service at Deskside with customers is essential. Any Deskside Support Engineer/Desk Side Support Engineer who has previous experience working as part of a team on small projects will have a huge advantage. Strong documentation skills, adherence to processes and procedures, experience with incident management/escalations from the More ❯

Get AI-powered advice on this job and more exclusive features. Job Description We are currently looking for a highly customer-focused and enthusiastic Deskside Support Engineer, with a genuine interest in solving IT issues, to support our client based in Walton Oaks. The successful candidate should be technically competent, possess good communication skills, be ready … to learn, & thrive in a fast-paced regulated environment. The successful candidate will support desktops and connected devices in office areas, as well as support various pieces of infrastructure including network printers, & network hardware & server hardware in a Hands & Eyes manner. Responsibilities Working on behalf of DXC Technology Providing wide ranging Deskside support to end users … Work healthily and safely, in accordance with DXC training and policies Adhere to all IT Asset Management procedures & policies Build and deploy PCs, patch network points, troubleshoot printer problems, support standard software packages, and other general “IT” tasks Be prepared to engage with ad-hoc tasks with a best effort and positive attitude Work comfortably in comms areas and More ❯

Job Description: We are currently looking for a highly customer-focused and enthusiastic Deskside Support Engineer, with a genuine interest in solving IT issues, to support our client based in Walton Oaks. The successful candidate should be technically competent, possess good communication skills, be ready to learn, & thrive in a fast-paced regulated environment. The successful … candidate will support desktops and connected devices in office areas, as well as support various pieces of infrastructure including network printers, & network hardware & server hardware in a Hands & Eyes manner. Responsibilities Working on behalf of DXC Technology. Providing wide ranging Deskside support to end users in office environments Work to resolve issues accurately and efficiently, within … Work healthily and safely, in accordance with DXC training and policies Adhere to all IT Asset Management procedures & policies Build and deploy PCs, patch network points, troubleshoot printer problems, support standard software packages, and other general “IT” tasks Be prepared to engage with ad-hoc tasks with a best effort and positive attitude Work comfortably in comms areas and More ❯

of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose: The core purpose of a deskside support engineer is to provide direct, on-site technical assistance to users, ensuring their computer systems and software function smoothly. They are the frontline troubleshooters, resolving hardware … software, and network issues to maintain a productive work environment ͏ Key Skills Required: End user support experience experience providing IT Infrastructure field support which includes troubleshooting hardware, software, operating system issues and problems and fixing the issues without impacting/violating the hardware warranty or customer security compliance requirements. Hardware Troubleshooting and Repair Hands on experience in installing … Desktop, Printers and accessories Basic knowledge of enterprise LAN, WAN, Server setups and concepts. Conference room A/V equipment assistance & troubleshooting Basic VOIP phone configuration & troubleshooting Smart hand support for peripheral and networking hardware, including, but not limited to monitors, keyboards, mice, printers, fax machines, scanners, routers, wireless routers, switches, firewalls, racks, cabinets, multi-port data termination panels More ❯