Job Title: Level 1 DesksideSupport Engineer Location: Witney, Oxfordshire Rate: £160 per day Contract Length: 2 months (potential for extension) Start Date: ASAP Overview: We're looking for a capable and reliable Level 1 DesksideSupport Engineer to provide corporate IT support at a … to backfill a mid-term sickness absence, and while initially for 2 months, there is potential for extension depending on circumstances. Key Responsibilities: Provide deskside IT support for hardware, software, and peripheral issues Support users with standard corporate technologies, including Windows OS and Microsoft Office Troubleshoot and … resolve technical issues in a timely, professional manner Maintain accurate records of issues and resolutions Escalate more complex problems to 2nd/3rd line support teams as needed Ensure excellent customer service to end users onsite Requirements: Proven experience in a Level 1 corporate desksidesupport role More ❯
Job Title: Level 1 DesksideSupport Engineer Location: Witney, Oxfordshire Rate: £160 per day Contract Length: 2 months (potential for extension) Start Date: ASAP Overview: Were looking for a capable and reliable Level 1 DesksideSupport Engineer to provide corporate IT support at a busy … to backfill a mid-term sickness absence, and while initially for 2 months, there is potential for extension depending on circumstances. Key Responsibilities: Provide deskside IT support for hardware, software, and peripheral issues Support users with standard corporate technologies, including Windows OS and Microsoft Office Troubleshoot and … resolve technical issues in a timely, professional manner Maintain accurate records of issues and resolutions Escalate more complex problems to 2nd/3rd line support teams as needed Ensure excellent customer service to end users onsite Requirements: Proven experience in a Level 1 corporat... More ❯
Onsite DesksideSupport Engineer - London Job Description: We are looking for customer-focused and enthusiastic Onsite Desksidesupport engineer with a genuine interest in solving people's IT issues. The applicant should be technically competent, possess good written and verbal communication skills and be willing to … collaborate with the wider IT support teams. An exciting opportunity has arisen to support one of our customers. The successful candidate must be well presented, an excellent written and spoken communicator with an excellent knowledge of End User Workplace equipment including Desktops, laptops, Printers, and mobile devices (both … smart phones and tablets). Responsible for providing on-site desktop support for technical infrastructure for end users; advising and assisting users in solving problems related to software, hardware, networks, and peripherals using available technology. Requirements and Responsibilities: Fully site-based role - covering Stoke Poges and Paddington London Must More ❯
Job Title: Level 1 DesksideSupport Engineer Location: Witney, Oxfordshire Rate: £160 per day Contract Length: 2 months (potential for extension) Start Date: ASAP Overview: Were looking for a capable and reliable Level 1 DesksideSupport Engineer to provide corporate IT support at a busy More ❯
Job Description Job Title: Level 1 DesksideSupport Engineer Location: Witney, Oxfordshire Rate: £160 per day Contract Length: 2 months (potential for extension) Start Date: ASAP Overview: Were looking for a capable and reliable Level 1 DesksideSupport Engineer to provide corporate IT support at More ❯
Working with one of our prestigious clients, we are looking for a DesksideSupport Technician Primary Responsibilities: Technical Support: Deliver first and second line support for IT infrastructure, prioritizing helpdesk tickets, phone calls, and walk-ups. Service or change requests Incident resolution Scheduled daily, weekly, and … Maintain and update the Infrastructure team’s documentation library. Security: Ensure IT security policies and procedures are enforced, raising staff awareness. Out-of-Hours Support: Provide support for application deployments and upgrades on a rota basis. On-Site Support: Act as a point of contact for third … line support teams, performing activities such as patching, power cycles, and drive replacements. Travel: Visit various office locations as needed to provide on-site support. Team Collaboration: Work closely with colleagues to maintain a high-performing team. Knowledge Sharing: Distribute knowledge within the Infrastructure team to aid personal development More ❯
Job Description Working with one of our prestigious clients, we are looking for a DesksideSupport Technician Primary Responsibilities: Technical Support: Deliver first and second line support for IT infrastructure, prioritizing helpdesk tickets, phone calls, and walk-ups. Service or change requests Incident resolution Scheduled daily … Maintain and update the Infrastructure team’s documentation library. Security: Ensure IT security policies and procedures are enforced, raising staff awareness. Out-of-Hours Support: Provide support for application deployments an... More ❯
Deskside & Technology Support Analyst (Contract) – Manchester 🔧 📍 Location: Manchester (on-site, 5 days/week) 📅 Duration: 6 months (ASAP start) 💷 Rate: £35/hour (Inside IR35, on payroll) 🛡 Clearance Required: Active SC Clearance My client is seeking a highly motivated Deskside & Technology Support Analyst to join their … team in Manchester. This is a site-based temporary role supporting end-users and managing 2nd line technical support within a fast-paced, professional environment. What you’ll do: • Manage and resolve all 2nd line incidents and requests in line with SLAs • Troubleshoot desktop computing and telephony issues • Deploy … as needed • Set up new sites or projects in the local region • Maintain equipment rooms and conference facilities • Act as an escalation point and support other team members • Use ServiceNow for stock and ticket management • Support the Desk Side Team Lead and provide holiday/absence cover What More ❯
Deskside & Technology Support Analyst Expenses: Yes Purpose of the Role: The Desk Side and Technology Support Analyst is responsible for the resolution of all 2nd Line incident and service requests within their region. They will have a good understanding of technology and demonstrate excellent customer service skills. … carrying out problem analysis to implement temporary or permanent fixes to restore service to the customer as soon as possible; escalating incidents to other support teams where necessary. Troubleshooting a range of technology and telephony issues: investigating, diagnosing faults, and working through to resolution Own, monitor and maintain equipment … rooms to comply with IT Services and QSSE standards and mitigate risks arising from audits, fire, safety or other risk assessments Support the set-up of new offices, sites or projects across the local region Management of Service Now ‘Stock Rooms’ and ownership of goods receipting process Responsible for More ❯
Deskside & Technology Support Analyst Fully Onsite – Bristol 6-Month contract – Inside IR35 - £34phr – 37.5 hours per week Must have current active SC Clearance Purpose of the Role: The Deskside & Technology Support Analyst is responsible for the resolution of all 2nd Line incident and service requests within … carrying out problem analysis to implement temporary or permanent fixes to restore service to the customer as soon as possible; escalating incidents to other support teams where necessary. Troubleshooting a range of technology and telephony issues: investigating, diagnosing faults, and working through to resolution Own, monitor and maintain equipment … rooms to comply with IT Services and QSSE standards and mitigate risks arising from audits, fire, safety or other risk assessments Support the set-up of new offices, sites or projects across the local region Management of Service Now ‘Stock Rooms’ and ownership of goods receipting process Responsible for More ❯
Deskside & Technology Support Analyst Fully Onsite – Manchester 6-Month contract – Inside IR35 - £34phr – 37.5 hours per week Must have current active SC Clearance Purpose of the Role: The Deskside & Technology Support Analyst is responsible for the resolution of all 2nd Line incident and service requests within … carrying out problem analysis to implement temporary or permanent fixes to restore service to the customer as soon as possible; escalating incidents to other support teams where necessary. Troubleshooting a range of technology and telephony issues: investigating, diagnosing faults, and working through to resolution Own, monitor and maintain equipment … rooms to comply with IT Services and QSSE standards and mitigate risks arising from audits, fire, safety or other risk assessments Support the set-up of new offices, sites or projects across the local region Management of Service Now ‘Stock Rooms’ and ownership of goods receipting process Responsible for More ❯
This is an excellent opportunity for DesksideSupport professionals to be part of leading-edge technology projects. Cognizant’s Cloud, Infrastructure & Security Services Practice provides end-to-end solutions covering architecture, design, implementation, management, and on-going support across the entire enterprise technology infrastructure. Our services include … with Desktop & Laptop hardware, Desktop/laptop software, network issues with desktop/laptop, issues with mobile devices and other peripherals. Provide remote desktop support to users, resolving technical issues promptly and effectively. Troubleshoot Windows & Mac OS platforms including mobile devices running Apple iOS & Android mobile OS Setup and … configuration of end user desktops, laptop, hardware, software, printers, Mobile phones and peripherals. Collaborate with other IT teams to ensure cohesive and comprehensive support for all IT systems. Guide users with step-by-step instructions on installing applications. Document and record incidents, service requests and their resolutions in the More ❯
This is an excellent opportunity for DesksideSupport professionals to be part of leading-edge technology projects. Cognizant’s Cloud, Infrastructure & Security Services Practice provides end-to-end solutions covering architecture, design, implementation, management, and on-going support across the entire enterprise technology infrastructure. Our services include … with Desktop & Laptop hardware, Desktop/laptop software, network issues with desktop/laptop, issues with mobile devices and other peripherals. Provide remote desktop support to users, resolving technical issues promptly and effectively. Troubleshoot Windows & Mac OS platforms including mobile devices running Apple iOS & Android mobile OS Setup and … configuration of end user desktops, laptop, hardware, software, printers, Mobile phones and peripherals. Collaborate with other IT teams to ensure cohesive and comprehensive support for all IT systems. Guide users with step-by-step instructions on installing applications. Document and record incidents, service requests and their resolutions in the More ❯
watford, hertfordshire, east anglia, United Kingdom
Cognizant
This is an excellent opportunity for DesksideSupport professionals to be part of leading-edge technology projects. Cognizant’s Cloud, Infrastructure & Security Services Practice provides end-to-end solutions covering architecture, design, implementation, management, and on-going support across the entire enterprise technology infrastructure. Our services include … with Desktop & Laptop hardware, Desktop/laptop software, network issues with desktop/laptop, issues with mobile devices and other peripherals. Provide remote desktop support to users, resolving technical issues promptly and effectively. Troubleshoot Windows & Mac OS platforms including mobile devices running Apple iOS & Android mobile OS Setup and … configuration of end user desktops, laptop, hardware, software, printers, Mobile phones and peripherals. Collaborate with other IT teams to ensure cohesive and comprehensive support for all IT systems. Guide users with step-by-step instructions on installing applications. Document and record incidents, service requests and their resolutions in the More ❯
Deskside & Technology Support Analyst Location: Bristol (Site-based, 5 days per week) Rate: Up to 278.88/day (Umbrella) Duration: 6 months Start: ASAP A leading engineering and technology organisation is seeking a Deskside & Technology Support Analyst to provide 2nd Line support across its Bristol … and resolve 2nd Line incidents and service requests Troubleshoot desktop, telephony, and hardware issues Deploy and track IT assets Maintain IT equipment rooms and support conference room facilities Support office/site setups and provide cover for team leads when needed Travel to other regional sites may be … required Requirements: 4+ years' IT support experience in a corporate environment Strong working knowledge of ITSM practices and ServiceNow Excellent communication and customer service skills Valid UK driving licence essential Microsoft and ITIL certifications desirable This is a site-based role offering an immediate start and excellent exposure within More ❯
Bristol, Almondsbury, Gloucestershire, United Kingdom
ARM
Deskside & Technology Support Analyst Location: Bristol (Site-based, 5 days per week) Rate: Up to £278.88/day (Umbrella) Duration: 6 months Start: ASAP A leading engineering and technology organisation is seeking a Deskside & Technology Support Analyst to provide 2nd Line support across its Bristol … and resolve 2nd Line incidents and service requests Troubleshoot desktop, telephony, and hardware issues Deploy and track IT assets Maintain IT equipment rooms and support conference room facilities Support office/site setups and provide cover for team leads when needed Travel to other regional sites may be … required Requirements: 4+ years' IT support experience in a corporate environment Strong working knowledge of ITSM practices and ServiceNow Excellent communication and customer service skills Valid UK driving licence essential Microsoft and ITIL certifications desirable This is a site-based role offering an immediate start and excellent exposure within More ❯
Job Description Deskside & Technology Support Analyst (Contract) – Manchester Location: Manchester (on-site, 5 days/week) Duration: 6 months (ASAP start) Rate: £35/hour (Inside IR35, on payroll) Clearance Required: Active SC Clearance My client is seeking a highly motivated Deskside & Technology Support Analyst to … join their team in Manchester. This is a site-based temporary role supporting end-users and managing 2nd line technical support within a fast-paced, professional environment. What you’ll do: • Manage and resolve all 2nd line incidents and requests in line with SLAs • Troubleshoot desktop computing and telephony … as needed • Set up new sites or projects in the local region • Maintain equipment rooms and conference facilities • Act as an escalation point and support other team members • Use ServiceNow for stock and ticket management • Support the Desk Side Team Lead and provide holiday/absence cover What More ❯
Deskside & Technology Support Analyst Location: 5 days on site - Bristol based office Start Date: ASAP Duration: 6 months Hourly Rate : £35.00 *Must have an active SC clearance* Purpose of the Role: The Desk Side and Technology Support Analyst is responsible for resolving all 2nd Line incidents and … service requests within a designated region. This role requires strong technical knowledge and excellent customer service skills to support users effectively. ________________________________________ Key Responsibilities: - Prioritise and manage all 2nd Line incidents and service requests in line with defined SLAs and best practice guidelines. - Troubleshoot desktop computing issues reported through the … a wide range of technology and telephony issues. - Ensure local equipment rooms meet IT service and safety standards, mitigating risks from audits and assessments. - Support the setup of new office locations, sites, or projects in the region. - Manage and maintain ServiceNow 'Stock Rooms' and oversee goods receipting processes. - Coordinate More ❯
Deskside & Technology Support Analyst Location: 5 days on site - Bristol based office Start Date: ASAP Duration: 6 months Hourly Rate : £35.00 *Must have an active SC clearance* Purpose of the Role: The Desk Side and Technology Support Analyst is responsible for resolving all 2nd Line incidents and … service requests within a designated region. This role requires strong technical knowledge and excellent customer service skills to support users effectively. ________________________________________ Key Responsibilities: - Prioritise and manage all 2nd Line incidents and service requests in line with defined SLAs and best practice guidelines. - Troubleshoot desktop computing issues reported through the … a wide range of technology and telephony issues. - Ensure local equipment rooms meet IT service and safety standards, mitigating risks from audits and assessments. - Support the setup of new office locations, sites, or projects in the region. - Manage and maintain ServiceNow 'Stock Rooms' and oversee goods receipting processes. - Coordinate More ❯
Role: Deskside & Technology Support Analyst Clearance: SC Cleared minimum, can take DV Location: Manchester Hourly Rate: £34 via Umbrella Contract Duration: 6 Months initial iO have partnered with Engineering firm who are looking for SC Cleared Support professionals to join them on a contract basis. Please note … an Active SC Clearance to be considered* Experience Required Essential: At least 4 years' experience in IT Service Management principles and processes 2nd Line Support experience High level of proficiency and knowledge of working in a Corporate IT environment Experience in working to (and exceeding) Service Level Agreements Desirable … do apply to this role with your most up to date CV as I swill be calling through applications in order of receipt. Role: Deskside & Technology Support Analyst Clearance: SC Cleared minimum, can take DV Location: Manchester Hourly Rate: £34 via Umbrella Contract Duration: 6 Months initial More ❯
Role: Deskside & Technology Support Analyst Clearance: SC Cleared minimum, can take DV Location: Bristol Hourly Rate: £34 via Umbrella Contract Duration: 6 Months initial iO have partnered with Engineering firm who are looking for SC Cleared Support professionals to join them on a contract basis. Please note … an Active SC Clearance to be considered* Experience Required Essential: At least 4 years' experience in IT Service Management principles and processes 2nd Line Support experience High level of proficiency and knowledge of working in a Corporate IT environment Experience in working to (and exceeding) Service Level Agreements Desirable … do apply to this role with your most up to date CV as I swill be calling through applications in order of receipt. Role: Deskside & Technology Support Analyst Clearance: SC Cleared minimum, can take DV Location: Bristol Hourly Rate: £34 via Umbrella Contract Duration: 6 Months initial More ❯
Role: Deskside & Technology Support Analyst Clearance: SC Cleared minimum, can take DV Location: Bristol Hourly Rate: £34 via Umbrella Contract Duration: 6 Months initial iO have partnered with Engineering firm who are looking for SC Cleared Support professionals to join them on a contract basis. Please note … an Active SC Clearance to be considered* Experience Required Essential: At least 4 years' experience in IT Service Management principles and processes 2nd Line Support experience High level of proficiency and knowledge of working in a Corporate IT environment Experience in working to (and exceeding) Service Level Agreements Desirable … do apply to this role with your most up to date CV as I swill be calling through applications in order of receipt. Role: Deskside & Technology Support Analyst Clearance: SC Cleared minimum, can take DV Location: Bristol Hourly Rate: £34 via Umbrella Contract Duration: 6 Months initial More ❯
Job Description Deskside & Technology Support Analyst Fully Onsite – Manchester 6-Month contract – Inside IR35 - £34phr – 37.5 hours per week Must have current active SC Clearance Purpose of the Role: The Deskside & Technology Support Analyst is responsible for the resolution of all 2nd Line incident and service More ❯
drives you to be better, be more and ultimately, be more fulfilled. Role definition This role will be to provide overall hardware/software support to employees and incoming new hires. The position will assist in providing weekly reports, inventory management, and other administrative tasks as needed. The successful … day-to-day work. Creating KB articles. Break-fix, troubleshoot and resolve software issues; Reimaging computers/hard drives/etc. Providing frontline customer Support, including hardware and software troubleshooting and diagnosis. Required Skills/Qualifications: Minimum 7yrs hands on dedicated experience as deskside/Onsite support/local IT engineer Strong Microsoft Operating System installation (Win10/MAC OS X) and troubleshooting skills. Strong Experience in Providing Hands & feet Support for Network and Datacentre Equipment/Devices Strong knowledge on Mac OS, and building of Mac machines, and pushing applications via Mac servers Strong More ❯
We are looking for a dynamic and service-oriented IT Support Specialist to join our fast-paced, constantly evolving environment. You will be responsible for delivering high-quality customer service and hands-on support, ensuring a smooth and premium IT experience for all users. This is an exciting … play a key role in ensuring the effective delivery of IT services and resolving technical issues efficiently. Please note: Prior experience in a technical support role within the financial sector is essential for this position. Regular Shift patern:7 am-3 pm Key Responsibilities: Deliver outstanding technical support … necessary Manage and maintain user accounts, access rights, and group memberships Provide hands-on assistance for incidents escalated from Tier 1, 2, and 3 support, coordinating with resolver teams as needed Support and maintain all network hardware and devices Liaise with third-party vendors for troubleshooting and resolution More ❯