The Company: Our client, an expert in their field is well established and deliver world-class technical support on behalf of their impressive client base. They have a fun working environment and genuinely value their employees offering great staff incentives. The Job: On behalf of client we are seeking a Temporary IT DesksideSupport Analyst for this … site in South Bristol. This is a new role to support a team of 60-80 staff in Bristol. In this role you will provide hands-on technical support to end users, resolving hardware, software, and peripheral issues efficiently to minimise downtime. While knowledge of certain systems is beneficial, enthusiasm to learn and a strong problem-solving mindset … are highly valued. Key responsibilities will include Provide on-site and remote support for end-user IT issues including desktops, laptops, printers, and peripherals. Support new starters with IT hardware/software/access requirements Assist with hardware and software installations, upgrades, and troubleshooting. Respond to and resolve IT service requests and incidents in a timely manner. Collaborate More ❯
IT Support Analyst Full-Time | Permanent Location: Chelmsford (Onsite) Salary: £30,000 - £40,000 per annum A leading IT services provider is seeking an IT Support Analyst to support their end client in the financial sector . Based in Chelmsford , you will provide expert support across Windows 11 , Microsoft 365 , Active Directory , and a wide range … of hardware and financial applications. The role will also involve delivering remote and nationwide support as needed. Key Responsibilities: Deliver hands-on Windows 11 support to users across the business Troubleshoot and maintain hardware : laptops, desktops, printers, IP telephony, scan stations, and mobile devices Manage Active Directory tasks including user accounts and group policies Support users on … Microsoft Office 365 applications and tools Provide technical support for financial applications used by the client Offer responsive remote and on-site support nationwide Requirements: Minimum of 4-5 years' experience in a technical support role Strong technical background in Windows 11 , Office 365 , and Active Directory Familiarity with financial systems support (desirable) Experience supporting a More ❯
Deskside & Technology Support Analyst (Current SC required) Central Manchester - onsite role Initial 6 months £25 PAYE/£33.20 Umbrella The Desk Side and Technology Support Analyst is responsible for the resolution of all 2nd Line incident and service requests within their region. They will have a good understanding of technology and demonstrate excellent customer service skills. This … take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes to restore service to the customer as soon as possible; escalating incidents to other support teams where necessary. Troubleshooting a range of technology and telephony issues: investigating, diagnosing faults, and working through to resolution Own, monitor and maintain equipment rooms to comply with IT … Services and QSSE standards and mitigate risks arising from audits, fire, safety or other risk assessments Support the set-up of new offices, sites or projects across the local region Management of Service Now 'Stock Rooms' and ownership of goods receipting process Responsible for the recycling of all redundant IT equipment and technologies, ensuring correct disposal according to Asset More ❯