Job Title: Level 1 DesksideSupport Engineer Location: Witney, Oxfordshire Rate: £160 per day Contract Length: 2 months (potential for extension) Start Date: ASAP Overview: Were looking for a capable and reliable Level 1 DesksideSupport Engineer to provide corporate IT support at a busy … to backfill a mid-term sickness absence, and while initially for 2 months, there is potential for extension depending on circumstances. Key Responsibilities: Provide deskside IT support for hardware, software, and peripheral issues Support users with standard corporate technologies, including Windows OS and Microsoft Office Troubleshoot and … resolve technical issues in a timely, professional manner Maintain accurate records of issues and resolutions Escalate more complex problems to 2nd/3rd line support teams as needed Ensure excellent customer service to end users onsite Requirements: Proven experience in a Level 1 corporate desksidesupport role More ❯
Job Title: Level 1 DesksideSupport Engineer Location: Witney, Oxfordshire Rate: £160 per day Contract Length: 2 months (potential for extension) Start Date: ASAP Overview: Were looking for a capable and reliable Level 1 DesksideSupport Engineer to provide corporate IT support at a busy More ❯
the organisation, leveraging cloud services, and applying focus to supporting company project bids and delivery. Purpose of the Role: The Desk Side and Technology Support Analyst is responsible for the resolution of all 2nd Line incident and service requests within their region. They will have a good understanding of … carrying out problem analysis to implement temporary or permanent fixes to restore service to the customer as soon as possible; escalating incidents to other support teams where necessary. Troubleshooting a range of technology and telephony issues: investigating, diagnosing faults, and working through to resolution. Own, monitor and maintain equipment … rooms to comply with IT Services and QSSE standards and mitigate risks arising from audits, fire, safety or other risk assessments. Support the set-up of new offices, sites or projects across the local region. Management of Service Now 'Stock Rooms' and ownership of goods receipting process. Responsible for More ❯