Overview JOB TITLE: Computer SupportSpecialist (Tier II DesktopSupport) CLEARANCE REQUIRED: Active Top Secret (SCI eligibility required prior to start) AGENCY SUPPORTED : DOJ NSD - National Security Division POSITION INFORMATION : Full-Time Position; Government contractor supporting DOJ NSD LOCATION: Washington, DC (onsite) POSITION TIMING: Must obtain SCI before starting (processing typically 2-4+ weeks) BENEFITS … the DOJ National Security Division (NSD) The NSD is responsible for advancing the Department of Justice's top priority: combating terrorism and other threats to national security. The Infrastructure Support and Software Development Services division provides full IT support across infrastructure, operations, engineering, software development, and service desk functions. Responsibilities As a Tier II DesktopSupportSpecialist, you will: Provide troubleshooting support for desktop hardware, software, and networking issues (including endpoint patching). Perform basic repairs and maintenance for PCs and printers. Assist end users with approved desktop applications and software. Deliver initial and refresher training to users on computer systems and applications. Support Tier I Service Desk escalations by More ❯
Transform technology into opportunity as a DesktopSupportSpecialist with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a SupportSpecialist you will help ensure today is safe and tomorrow is smarter. Our work depends on a DesktopSupportSpecialist joining our team. WHAT YOU'LL NEED TO SUCCEED: Education: Bachelor's degree in Computer Science, Engineering, or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience. Required Experience … 5+ years of related Required Skills & Experience: Demonstrated experience in providing Tier 1 and Tier 2 IT support on mission IT systems and networks on secure and unsecure fabrics. Demonstrated experience providing strong customer service and problem solving. Demonstrated experience interacting with the appropriate service providers to resolve IT systems, connectivity, and network issues. Demonstrated experience in supporting VTC More ❯
DesktopSupport/L2 Engineer. The responsibilities Provide day-to-day operational support for the end-user-computing estate. To provide desktop and end-user support Take ownership, and be a central point of contact, for any desktopsupport issues reported by users, ensuring professional and regular communication is provided. Diagnose and resolve … system issues across a range of both internally developed and vendor supplied applications in support of the Insurance business. Follow-up on fixes for escalated issues. Define and implement team processes to handle all support activities including the provision of up-to-date documentation. Collaborate with other teams to plan, test, and deliver enhanced end user experience. Essential … experience 5+ years of work experience with Computer Hardware Troubleshooting. Relevant experience delivering desktop and end-user support within insurance environment. Consistently always model the highest level of excellent customer service and professionalism. Excellent communication and interpersonal skills. Establish and maintain a positive professional relationship with end users and. Demonstrable knowledge of networking, and applications from a desktopMore ❯
DesktopSupport/L2 Engineer. The responsibilities Provide day-to-day operational support for the end-user-computing estate. To provide desktop and end-user support Take ownership, and be a central point of contact, for any desktopsupport issues reported by users, ensuring professional and regular communication is provided. Diagnose and resolve … system issues across a range of both internally developed and vendor supplied applications in support of the Insurance business. Follow-up on fixes for escalated issues. Define and implement team processes to handle all support activities including the provision of up-to-date documentation. Collaborate with other teams to plan, test, and deliver enhanced end user experience. Essential … experience 5+ years of work experience with Computer Hardware Troubleshooting. Relevant experience delivering desktop and end-user support within insurance environment. Consistently always model the highest level of excellent customer service and professionalism. Excellent communication and interpersonal skills. Establish and maintain a positive professional relationship with end users and. Demonstrable knowledge of networking, and applications from a desktopMore ❯
DesktopSupport/L2 Engineer. The responsibilities Provide day-to-day operational support for the end-user-computing estate. To provide desktop and end-user support Take ownership, and be a central point of contact, for any desktopsupport issues reported by users, ensuring professional and regular communication is provided. Diagnose and resolve … system issues across a range of both internally developed and vendor supplied applications in support of the Insurance business. Follow-up on fixes for escalated issues. Define and implement team processes to handle all support activities including the provision of up-to-date documentation. Collaborate with other teams to plan, test, and deliver enhanced end user experience. Essential … experience 5+ years of work experience with Computer Hardware Troubleshooting. Relevant experience delivering desktop and end-user support within insurance environment. Consistently always model the highest level of excellent customer service and professionalism. Excellent communication and interpersonal skills. Establish and maintain a positive professional relationship with end users and. Demonstrable knowledge of networking, and applications from a desktopMore ❯
DesktopSupport/L2 Engineer. The responsibilities Provide day-to-day operational support for the end-user-computing estate. To provide desktop and end-user support Take ownership, and be a central point of contact, for any desktopsupport issues reported by users, ensuring professional and regular communication is provided. Diagnose and resolve … system issues across a range of both internally developed and vendor supplied applications in support of the Insurance business. Follow-up on fixes for escalated issues. Define and implement team processes to handle all support activities including the provision of up-to-date documentation. Collaborate with other teams to plan, test, and deliver enhanced end user experience. Essential … experience 5+ years of work experience with Computer Hardware Troubleshooting. Relevant experience delivering desktop and end-user support within insurance environment. Consistently always model the highest level of excellent customer service and professionalism. Excellent communication and interpersonal skills. Establish and maintain a positive professional relationship with end users and. Demonstrable knowledge of networking, and applications from a desktopMore ❯
london (city of london), south east england, united kingdom
TESTQ Technologies
DesktopSupport/L2 Engineer. The responsibilities Provide day-to-day operational support for the end-user-computing estate. To provide desktop and end-user support Take ownership, and be a central point of contact, for any desktopsupport issues reported by users, ensuring professional and regular communication is provided. Diagnose and resolve … system issues across a range of both internally developed and vendor supplied applications in support of the Insurance business. Follow-up on fixes for escalated issues. Define and implement team processes to handle all support activities including the provision of up-to-date documentation. Collaborate with other teams to plan, test, and deliver enhanced end user experience. Essential … experience 5+ years of work experience with Computer Hardware Troubleshooting. Relevant experience delivering desktop and end-user support within insurance environment. Consistently always model the highest level of excellent customer service and professionalism. Excellent communication and interpersonal skills. Establish and maintain a positive professional relationship with end users and. Demonstrable knowledge of networking, and applications from a desktopMore ❯
We are currently seeking a DesktopsupportSpecialist to join our team in Offutt AFB, Nebraska (US-NE), United States (US). Position's General Duties and Tasks: In the role of Field Support Engineer, you will provide on-site end-user support, desktopsupport on Windows and Mac products and to other … issues to improve overall service delivery. Depending on mission requirements you may be called upon to perform after hours support. Basic Qualifications: • Minimum 2 years of experience in Field Support Services o Bachelors degree in related field may be substituted for 1 years of relevant experience • Minimum 1 year of experience maintaining and managing client relationships at high senior More ❯
ON SITE from Day 1 Parking is NOT provided for contractors ABOUT THE ROLE The Client seeks TWO experienced DesktopSupport Specialists to aid in SCC's Windows 11 Upgrade Project to migrate from Microsoft Windows 10 and Office 365 (32-bit) to Windows 11 and Office 365 (64-bit This individual will be responsible for upgrading and … reimaging workstations to Windows 11 in addition to installing and configuring Office 365 and other related software. The specialist will also serve as a point of contact for tracking and reporting deployment status and troubleshooting any upgrade issues. The DesktopSupportSpecialist will exhibit excellent communication and exceptional customer service skills by working directly with end … Amount of Experience Working knowledge of and experience with Windows 10 and Windows 11 operating systems Required 4 Years Recent experience in a full-time Help Desk/Technical Support position 4+ Required 4 Years Experience and proficiency using an Endpoint Management System 4+ Required 4 Years Experience and proficiency using a Workstation Imaging Solution 4+ Required 4 Years More ❯
L2 DesktopSupportSpecialist Salt Lake City, UT 84111 Chicago, IL 60606 (Onsite Role) Long Term Contract Responsibilities: Provide technical assistance with computer hardware and software Resolve issues for clients via phone or electronically Recommend hardware and/or software improvements Track customer issues and resolutions Handle tickets in a timely manner Experience with Service Now and More ❯
Job Title: Windows Deployment Engineer Location: Multiple sites across the UK (Select 4–5 locations for Site 2 or 3 deployment support) Job Description: We are seeking Windows Deployment Engineers to support large-scale Windows 11 migration projects across multiple UK sites. The ideal candidates will have prior hands-on experience with Windows OS deployment, migration troubleshooting, and … user support. Key Responsibilities: Support Windows 11 migration and deployment across designated sites Troubleshoot issues arising during or after migration Re-initiate migrations using provided USB tools in case of failures Provide end-user support and resolve Windows 11-related queries Collaborate with local IT teams to ensure smooth rollout Utilize SCCM for deployment, updates, and device management More ❯
Job Title: Windows Deployment Engineer Location: Multiple sites across the UK (Select 4–5 locations for Site 2 or 3 deployment support) Job Description: We are seeking Windows Deployment Engineers to support large-scale Windows 11 migration projects across multiple UK sites. The ideal candidates will have prior hands-on experience with Windows OS deployment, migration troubleshooting, and … user support. Key Responsibilities: Support Windows 11 migration and deployment across designated sites Troubleshoot issues arising during or after migration Re-initiate migrations using provided USB tools in case of failures Provide end-user support and resolve Windows 11-related queries Collaborate with local IT teams to ensure smooth rollout Utilize SCCM for deployment, updates, and device management More ❯
Job Title: Windows Deployment Engineer Location: Multiple sites across the UK (Select 4–5 locations for Site 2 or 3 deployment support) Job Description: We are seeking Windows Deployment Engineers to support large-scale Windows 11 migration projects across multiple UK sites. The ideal candidates will have prior hands-on experience with Windows OS deployment, migration troubleshooting, and … user support. Key Responsibilities: Support Windows 11 migration and deployment across designated sites Troubleshoot issues arising during or after migration Re-initiate migrations using provided USB tools in case of failures Provide end-user support and resolve Windows 11-related queries Collaborate with local IT teams to ensure smooth rollout Utilize SCCM for deployment, updates, and device management More ❯
Job Title: Windows Deployment Engineer Location: Multiple sites across the UK (Select 4–5 locations for Site 2 or 3 deployment support) Job Description: We are seeking Windows Deployment Engineers to support large-scale Windows 11 migration projects across multiple UK sites. The ideal candidates will have prior hands-on experience with Windows OS deployment, migration troubleshooting, and … user support. Key Responsibilities: Support Windows 11 migration and deployment across designated sites Troubleshoot issues arising during or after migration Re-initiate migrations using provided USB tools in case of failures Provide end-user support and resolve Windows 11-related queries Collaborate with local IT teams to ensure smooth rollout Utilize SCCM for deployment, updates, and device management More ❯
london (city of london), south east england, united kingdom
Pyramid Consulting, Inc
Job Title: Windows Deployment Engineer Location: Multiple sites across the UK (Select 4–5 locations for Site 2 or 3 deployment support) Job Description: We are seeking Windows Deployment Engineers to support large-scale Windows 11 migration projects across multiple UK sites. The ideal candidates will have prior hands-on experience with Windows OS deployment, migration troubleshooting, and … user support. Key Responsibilities: Support Windows 11 migration and deployment across designated sites Troubleshoot issues arising during or after migration Re-initiate migrations using provided USB tools in case of failures Provide end-user support and resolve Windows 11-related queries Collaborate with local IT teams to ensure smooth rollout Utilize SCCM for deployment, updates, and device management More ❯
