DesktopSupport Lead/Senior 2nd Line Support Analyst A fantastic opportunity has arisen for a DesktopSupport Lead/Senior 2nd Line Support Analyst to join our leading legal client on a permanent basis. DesktopSupport Lead/Senior 2nd Line Support Analyst Responsibilities and Duties: • Using the Incident Management … high levels of incident ownership through the incident lifecycle to satisfactory customer resolution. • Responsible for working as part of a team to provide a highly-mobile and high quality support service to the UK offices by resolving incidents/requests in a timely fashion remotely or in person. • To take ownership of issues by carrying out problem analysis to … implement temporary or permanent fixes with the aim of restoring service as soon as possible. • Provide support at events and meetings in line with the business requirements. • Ensure that desktop security configurations and practices are implemented and maintained in line with the company’s policies and procedures. • Assist with the cover or overflow of Service Desk calls, ensuring More ❯
Job Title: DesktopSupport Specialist - Retail Environment Location: Northampton, UK Contract 12 months - Extendable Role Overview: We are seeking a Level 1 DSS Engineer with strong experience in retail IT environments, including POS systems, to provide end-to-end IT support. The engineer will ensure seamless operations across desktops, servers, networks, and retail point-of-sale systems. Key … Responsibilities: Deliver end-user IT support for desktops, laptops, mobile devices, and retail-specific equipment. Install, configure, and troubleshoot Windows 10/11, standard business applications, and POS software. Provide support for Microsoft 365 (Outlook, Teams, OneDrive, SharePoint). Manage user accounts and access rights in Active Directory. Perform routine server administration tasks, including patching and backups. Handle … incident, problem, and service requests via ticketing systems (ServiceNow, Remedy, or similar). Support network devices (routers, switches, firewalls) at a hands-and-feet level. Troubleshoot POS systems, barcode scanners, receipt printers, and related retail hardware. Ensure POS software and hardware uptime, including upgrades, configuration, and integration with back-office systems. Provide VIP/Executive support as required. More ❯
Job Title: DesktopSupport Specialist - Retail Environment Location: Northampton, UK Contract 12 months - Extendable Role Overview: We are seeking a Level 1 DSS Engineer with strong experience in retail IT environments, including POS systems, to provide end-to-end IT support. The engineer will ensure seamless operations across desktops, servers, networks, and retail point-of-sale systems. Key … Responsibilities: Deliver end-user IT support for desktops, laptops, mobile devices, and retail-specific equipment. Install, configure, and troubleshoot Windows 10/11, standard business applications, and POS software. Provide support for Microsoft 365 (Outlook, Teams, OneDrive, SharePoint). Manage user accounts and access rights in Active Directory. Perform routine server administration tasks, including patching and backups. Handle … incident, problem, and service requests via ticketing systems (ServiceNow, Remedy, or similar). Support network devices (routers, switches, firewalls) at a hands-and-feet level. Troubleshoot POS systems, barcode scanners, receipt printers, and related retail hardware. Ensure POS software and hardware uptime, including upgrades, configuration, and integration with back-office systems. Provide VIP/Executive support as required. More ❯
for processes and procedures of day-to-day work. Creating KB articles. Break-fix, troubleshoot and resolve software issues; Reimaging computers/hard drives/etc. Providing frontline customer Support, including hardware and software troubleshooting and diagnosis. Required Skills/Qualifications: Minimum 7yrs hands on dedicated experience as deskside/Onsite support/local IT engineer Strong Microsoft … Operating System installation (Win10/MAC OS X) and troubleshooting skills. Strong Experience in Providing Hands & feet Support for Network and Datacentre Equipment/Devices Strong knowledge on Mac OS, and building of Mac machines, and pushing applications via Mac servers Strong experience in troubleshooting MS office, O365 (Outlook, Word, Excel, PowerPoint etc). Strong desktopsupport … services , corporate/network printers. Good understanding of Audio/Video equipment and conference room setup. Understanding of user account creation for Active Directory, Exchange Mailboxes, Distribution lists. Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools tool. Troubleshoot and assist end users with mobile device setup, activations and performance issues, Handheld –Android & IOS More ❯
for processes and procedures of day-to-day work. Creating KB articles. Break-fix, troubleshoot and resolve software issues; Reimaging computers/hard drives/etc. Providing frontline customer Support, including hardware and software troubleshooting and diagnosis. Required Skills/Qualifications: Minimum 7yrs hands on dedicated experience as deskside/Onsite support/local IT engineer Strong Microsoft … Operating System installation (Win10/MAC OS X) and troubleshooting skills. Strong Experience in Providing Hands & feet Support for Network and Datacentre Equipment/Devices Strong knowledge on Mac OS, and building of Mac machines, and pushing applications via Mac servers Strong experience in troubleshooting MS office, O365 (Outlook, Word, Excel, PowerPoint etc). Strong desktopsupport … services , corporate/network printers. Good understanding of Audio/Video equipment and conference room setup. Understanding of user account creation for Active Directory, Exchange Mailboxes, Distribution lists. Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools tool. Troubleshoot and assist end users with mobile device setup, activations and performance issues, Handheld –Android & IOS More ❯
the site is up an running. Performing asset inventory activities as needed Break-fix, troubleshoot and resolve software issues; Reimaging computers/hard drives/etc. Providing frontline customer Support, including hardware and software troubleshooting and diagnosis. Minimum 7yrs hands on dedicated experience as deskside/Onsite support/local IT engineer Strong Microsoft Operating System installation (Win10 …/MAC OS X) and troubleshooting skills. Strong Experience in Providing Hands & feet Support for Network and Datacentre Equipment/Devices Strong knowledge on Mac OS, and building of Mac machines, and pushing applications via Mac servers Strong experience in troubleshooting MS office, O365 (Outlook, Word, Excel, PowerPoint etc). Strong desktopsupport knowledge including hardware, software … services , corporate/network printers. Good understanding of Audio/Video equipment and conference room setup. Understanding of user account creation for Active Directory, Exchange Mailboxes, Distribution lists. Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools tool. Troubleshoot and assist end users with mobile device setup, activations and performance issues, Handheld Android & IOS More ❯
Title: IT Desktopsupport Location: Multiple locations in UK (Onsite) Project Type: Contract Job Description: Must-Have Skills: Deep knowledge of Software & Hardware Hands-on SCCM working knowledge Experience with Windows 11 Migration Windows O/S champion – installing, upgrading, imaging Strong software expertise (deployment & troubleshooting) Excellent communication skills More ❯
Title: IT Desktopsupport Location: Multiple locations in UK (Onsite) Project Type: Contract Job Description: Must-Have Skills: Deep knowledge of Software & Hardware Hands-on SCCM working knowledge Experience with Windows 11 Migration Windows O/S champion – installing, upgrading, imaging Strong software expertise (deployment & troubleshooting) Excellent communication skills More ❯
Title: IT Desktopsupport Location: Multiple locations in UK (Onsite) Project Type: Contract Job Description: Must-Have Skills: Deep knowledge of Software & Hardware Hands-on SCCM working knowledge Experience with Windows 11 Migration Windows O/S champion – installing, upgrading, imaging Strong software expertise (deployment & troubleshooting) Excellent communication skills More ❯
unique model provides customer with consistent IT services. Our vision is to reimagine the digital future one customer as a time. We have an exciting opportunity for a Deskside Support Engineer to join our team in Wellingborough! What we can give you: 37.5-hour working week with flexible working options, giving you that much needed work/life balance … and listen to feedback from all colleagues, as a business we then work together to devise action plans to continually improve and develop Getronics! 24/7 advice and support across a wealth of topics with free access to our Employee Assistance Programme To give back to the community and in support of our global ESG programme, you … Global Recognition Program – 40+ awards were made last year in the UK under our RecogniseMe scheme. What to expect: Responsible for effect use of technology by performing local workplace support activities to a proficient level Over time you will gain a strong technical appreciation of core desktop operating systems, applications and services Responsible for delivery of new technology More ❯
unique model provides customer with consistent IT services. Our vision is to reimagine the digital future one customer as a time. We have an exciting opportunity for a Deskside Support Engineer to join our team in Wellingborough! What we can give you: 37.5-hour working week with flexible working options, giving you that much needed work/life balance … and listen to feedback from all colleagues, as a business we then work together to devise action plans to continually improve and develop Getronics! 24/7 advice and support across a wealth of topics with free access to our Employee Assistance Programme To give back to the community and in support of our global ESG programme, you … Global Recognition Program – 40+ awards were made last year in the UK under our RecogniseMe scheme. What to expect: Responsible for effect use of technology by performing local workplace support activities to a proficient level Over time you will gain a strong technical appreciation of core desktop operating systems, applications and services Responsible for delivery of new technology More ❯
Support Engineer: Desktop, Windows 11, Windows 10, Migration, Refresh clinic Our Global Enterprise client is looking for a Support Engineer to carry out a Migration Setup. Start Date: Dec 2025 Duration: 45 days (initially) Pay Rate: £18.90 ph (PLEASE NOTE: Employer NI is paid for by the client) Total Daily Earnings: £21.46 ph (includes rolled up holiday … Site Manager and under their instructions Refresh laptops: Correctly update the Contractor's workflow management system at all relevant steps. Seek guidance as required from the Post Migration Technical Support Specialist and Site Manager. Assist in conducting manual stock checks daily and report findings to the Contractor Engineer and Site Manager. Assist in securing the devices in the onsite … risks, take part in team meetings, share ideas and work towards improving our service. Excellent written & verbal communication with customers to understand and to influence. To apply for this Support Engineer contract job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during More ❯
