Desktop Support Technician
Carshalton, United Kingdom
Epsom and St Helier University Hospitals NHS Trust
Job summary Desktop Support Technician As a Desktop Support Engineer for Epsom and St Helier, your primary responsibility is to ensure that all computer systems, hardware, and software applications are functioning effectively to support the staff and hospital's operations. Main duties of the job Main Responsibilities and Duties Providing a quality 1st, 2nd and 3rd line … desktop technical support service to the ICT department's customers Trust-wide. This may be in person or via remote methods and will include call logging, reactive support calls, planned maintenance as well as new installations and project work Logging, updating and closing calls in a professional manner ensuring that call detail is accurate and extensive enough to be … used effectively by anyone in ICT for purposes ranging from support provision through to call review and statistical analysis. About us We currently have a team of six desktop engineers who operate across Trust and community sites. Their collaboration with other ICT teams fosters a strong team dynamic, contributing to efficient operations and effective support Job description Job responsibilities More ❯
Employment Type: Permanent
Salary: £35763.00 - £43466.00 a year
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