5 Digital Customer Experience Jobs in the UK excluding London

be a passion for everyone employed by the group. Our vision is to be the most loved travel company in our markets, famous for customer experience and sustainable travel. We put people at the heart of everything we do and are proud of the extensive benefits we offer. … for the one of our holiday brands. You will work together with the Product Team to further develop and shape the digital customer experience on our websites. You will work closely with other product managers/owners, the UI/UX team, Business Analysts and Engineers … of the digital product. Ensure that the product meets and is aligned with the business goals. Implement best practices, mobile-first and customer centric approach, data-driven decisions and scalable solutions, with a full understanding of our market and customers/users. Provide updates on market trends more »

and services to their customers. You'll collect and analyse data from many sources (both qualitative and quantitative) to make recommendations and improve the customer experience of their web and mobile apps. You'll be competent in collating, analysing, and presenting research findings in an engaging way, and … produce actionable insights that shape the future of their digital customer experience. Skills and Experience: 3+ years of experience in conducting user research for digital products. Strong user research skills, proficient in both quantitative and qualitative methodologies. Confident with web analytics tools (e.g. … GA, PowerBI, Pendo, Hotjar). Experience producing and analysing user journeys and flows to illustrate how customers interact with our products. Experience with remote research and surveying platforms (e.g. Maze, SurveyMonkey). Skilled in planning and managing participant recruitment, recommending appropriate tooling, maintaining research repositories etc. Familiarity with more »

Optimisation Consultant Staines-Upon-Thames – Hybrid Up to £60,000 A full-service Digital Transformation … Agency is looking for a Digital Analytics Consultant to join the team! THE COMPANY This role sits with a Digital Customer Experience Consultancy that offers full-service Digital Transformation for their clients through website design and build, to offering services that cover … with internal stakeholders to explain challenges, solutions, and areas of growth Utilising skills in Google Analytics/Adobe Analytics and BigQuery YOUR SKILLS AND EXPERIENCE Experienced with Adobe Target and Optimzely Client-facing experience – being able to manage and develop clients A background in analytics is preferred BENEFITS more »

Want to sit in a team that are the heart of all projects relating to customer interaction? The UK’s fastest growing supermarket has an opportunity for you to join them in a fast-paced and exciting role as a Business Strategy Analyst. This is an exciting time to … join their Operations and Proposition team that focus on all things commerce! This team are responsible for the implementation of strategic initiatives to enhance customer interactions and drive business growth. Think Chat GPT, marketing, different revenue streams, selling goods online, click and collect, the future of delivery …sounds exciting … up “launch and learn” trials in countries i.e for Click and Collect and help with business cases. A little more on the requirements: Proven experience in developing and implementing business strategies (preferably in an e-commerce/retail/grocery background) Ability to thrive in a fast-paced, high more »

Want to sit in a team that are the heart of all projects relating to customer interaction? The UK's fastest growing supermarket has an opportunity for you to join them in a fast-paced and exciting role as a Business Strategy Analyst. This is an exciting time to … join their Operations and Proposition team that focus on all things commerce! This team are responsible for the implementation of strategic initiatives to enhance customer interactions and drive business growth. Think Chat GPT, marketing, different revenue streams, selling goods online, click and collect, the future of delivery …sounds exciting … up “launch and learn” trials in countries i.e for Click and Collect and help with business cases. A little more on the requirements: Proven experience in developing and implementing business strategies (preferably in an e-commerce/retail/grocery background) Ability to thrive in a fast-paced, high more »