1 of 1 Documentation Skills Jobs in Bedfordshire

escalated infrastructure, networking, and security incidents (Support from on-call 3rd line specialist teams available) Support end-user hardware and software issues, ensuring SLA targets are met. Maintain accurate documentation of incidents, requests, and fixes in the ITSM systems. Education and Qualifications Azure or M365 advanced certifications (e.g., AZ-305, MS-700). Strong experience with Microsoft Azure administration … Active Directory, DNS, DHCP, and group policies. Experience using Tanium, Okta and Netskope. Experience monitoring and maintaining mission-critical infrastructures. Basic scripting knowledge (PowerShell). Excellent communication, troubleshooting, and documentation skills. Strong expertise in Azure administration Prior experience in a 3rd line technical infrastructure support role Outstanding problem-solving skills with a structured and analytical mindset Experience with … mid-sized company in the UK to work for! - 7th best company in the West-Midlands to work for! ?? Platinum Eco Vadis rating We select candidates with the right skills, experience, and values to join us and selection is based on a fair and equal process. Were proud to be committed to equal opportunities and welcome all applications. As More ❯