1 to 25 of 30 Documentation Skills Jobs in the City of London

related field, or equivalent relevant experience. Experience: Progressive experience providing high-level deskside, field, or end-user support in a corporate environment. Technical Skills: Expert proficiency in troubleshooting and managing large fleets of Windows (10/11) and macOS endpoints. Proven experience administering and leveraging a major endpoint management … tool (SCCM, Intune, or JAMF). Advanced scripting skills (e.g., PowerShell or Python) for automation and task efficiency. Deep understanding of enterprise networking protocols, VPNs, and advanced security configurations. Expert knowledge of Microsoft 365/Office 365 administration and advanced troubleshooting. Soft Skills: Proven ability to lead small ...

Cloud Delivery Lead +6 months + +Fully remote working +£550 - £575 a day Inside IR35 +SC cleared role Skills: +SC clearance +Service Delivery experience +DevOps +Azure/AWS We are seeking an experienced SC Cleared Delivery Lead to manage and deliver complex cloud and DevOps initiatives supporting … knowledge of the Industrialised Delivery Model Ability to interpret and work effectively with client contracts Experience producing mitigations for failed SLAs where required Strong documentation skills for client-facing materials and governance Confident communication and presentation skills with senior management and clients Practical working knowledge of ITIL ...

defining test scenarios and acceptance criteria, and support UAT. Work closely with change management teams to support training, communications, and user adoption activities. Knowledge, Skills & Experience: Proven experience as a Business Analyst delivering change for complex global programmes. Experience of Salesforce Strong analytical skills with expertise in requirements … gathering and process mapping. Excellent communication and documentation skills, able to translate complex concepts into clear deliverables. Demonstrated stakeholder management and presentation skills. Ability to work in a fast-paced environment with minimal supervision. Experience in insurance or financial services environments. Strong understanding of Salesforce modules (Sales Cloud ...

teams to ensure comprehensive test coverage Supporting modernization of legacy systems, including migration to microservices, cloud-native architectures, and event-driven systems Maintaining technical documentation Leading by example - writing code, reviewing implementations, mentoring engineering teams, and promoting clean code and agile best practices. Defining and enforcing coding standards … architectural guidelines Championing a culture of continuous improvement, innovation, and engineering excellence. Required Skills & Experience Strong hands-on experience in Java 21+ , Spring Boot , and Node.js . Expertise in backend technologies: Hibernate, Oracle DB/PostgreSQL, Kafka, Redis, Elastic Search/Apache Solr Proficiency in API design and development ...

projects as a senior server engineer. The ideal candidate should have strong experience in Linux and Windows server management, network troubleshooting, and possess good documentation and communication skills. Understanding of Japanese culture and business level of Japanese skills is essential. Visa support may be considered depending on experience. … possibility to be extended) WORKING HOURS: 9:00-17:00 from Monday to Friday SALARY: £45,000 – £55,000 (depending on experience and skills) START: ASAP LOCATION: London Senior Infrastructure Engineer Main Responsibilities: Operation, maintenance and troubleshoot Linux/Windows server, NW switch and Firewall User administrative work (account ...

trusted advisor to senior stakeholders (CISO, security architects, platform owners, programme leadership), translating complex PAM/secret-management designs into clear business outcomes. Required skills: Typically 7+ years’ experience in cybersecurity architecture, with strong PAM expertise in complex and regulated environments. Proven hands-on architectural experience with CyberArk … into these pipelines. Strong awareness of security and audit standards (NCSC, ISO 27001, NIST, FCA/financial, government). Excellent communication and stakeholder management skills, able to articulate PAM and secrets architecture to both technical and non-technical audiences. Experience working in or with secure, classified or national security ...

offboarding IT tasks, including user provisioning and deprovisioning across Active Directory, Microsoft Entra, and enterprise HRMS platforms. Use ServiceNow for incident tracking, resolution documentation, and SLA compliance. Participate in monthly patch cycles, software deployment, and ensure endpoint compliance with security and update standards. Required Skills and Qualifications … Microsoft Entra (Azure AD), and MDM solutions like Ivanti. Familiarity with IT asset management practices and frameworks such as ITIL. Strong interpersonal, communication, and documentation skills, with cultural sensitivity for regional users. Certifications such as CompTIA A+, Microsoft Certified Professional (MCP), or equivalent preferred. ITIL Foundation certification ...

offboarding IT tasks, including user provisioning and deprovisioning across Active Directory, Microsoft Entra, and enterprise HRMS platforms. Use ServiceNow for incident tracking, resolution documentation, and SLA compliance. Participate in monthly patch cycles, software deployment, and ensure endpoint compliance with security and update standards. Required Qualifications Minimum of 2/… Microsoft Entra (Azure AD), and MDM solutions like Ivanti. Familiarity with IT asset management practices and frameworks such as ITIL. Strong interpersonal, communication, and documentation skills, with cultural sensitivity for regional users. Certifications such as CompTIA A+, Microsoft Certified Professional (MCP), or equivalent preferred. ITIL Foundation certification ...

NCSC Cloud Security, and ISO 27001 principles. Hands-on expertise with AWS security services (GuardDuty, Security Hub, KMS, IAM). Excellent problem-solving and documentation skills. Why Join Us? We value diversity and inclusion and believe in making a positive impact. Flexible working options: job share, reduced hours ...

Strong understanding of industry challenges, trends and operating models Experience with Agile (Scrum/Kanban) and Waterfall project delivery Excellent communication, stakeholder engagement and documentation skills Ability to manage competing priorities and work across diverse teams Line management or team leadership experience is highly valued Desirable: Experience with ...

bring Strong Business Analyst experience with Oracle HCM Cloud. Solid understanding of HR processes, Oracle Core HR and Oracle Recruiting. Excellent stakeholder management and documentation skills. Ability to translate business needs into structured, actionable technical deliverables. Contract details 12-month contract Hybrid (3 days per week) £800/ ...

Product Owners Collaborating with engineers to refine requirements and prepare work for delivery Analysing operational data to improve AI agent performance and adoption Producing documentation, diagrams and training materials to support change Ensuring alignment with enterprise governance and delivery frameworks What We’re Looking For Experience as a Business … across technical and non-technical stakeholders Ability to analyse and map business processes (BPMN or similar) Proven collaboration with engineering teams Strong organisational and documentation skills Proficiency with Jira, Confluence and modern collaboration tools User-centric mindset with awareness of UX and usability ...

Background in high-volume e-commerce, travel, ticketing, or marketplace environments (strongly preferred) Hands-on experience with complex logic, pricing models, or rules engines Skills & Expertise Solid understanding of API design principles, data pipelines, and system flows Structured thinker who can simplify complexity Excellent written communication and documentation skills Confidence leading cross-functional teams and making informed, high-stakes decisions Product/ecommerce/Pricing/ticketing/travel/APIs ...

routine checks on network performance, uptime, and cabling standards. Diagnose and resolve LAN/WAN issues, VLAN configurations, and fibre connectivity faults. Maintain accurate documentation and asset inventory for all network and infrastructure equipment. Intune, Cloud Administration: Support Microsoft Intune deployments, enrolments, compliance policies, and device configuration profiles. Assist … classroom builds, CCTV installations, cabling, network upgrades, and server room improvements. Coordinate with vendors, contractors, and facilities teams to ensure standards are met. Provide documentation and technical input for future sites expansions. Technical Documentation: Maintain up-to-date documentation including network diagrams, cabinet layouts, IP allocations, WLAN ...

security controls. Identify and document risks, gaps, findings, and recommend actions. Ensure timely completion of security assessments and manage team workload effectively. Essential Skills & Experience Proven ability to manage complex tasks with broad scope and ambiguity. Strong background in cybersecurity assurance, policies, and standards. Expertise across IT security domains … Security Alliance). Strong managerial and leadership skills. Hands-on experience as an IT auditor, security auditor, or GRC analyst. Excellent planning, prioritization, and documentation skills. Broad technical knowledge of IT systems (OS, databases, firewalls, SIEM, DLP). Cloud Platforms: AWS and Azure. AI Knowledge: Understanding of AI principles ...

implement fixes promptly. Update bots to accommodate changes in business processes or systems. Governance & Compliance Ensure adherence to security, compliance, and quality standards. Maintain documentation for all automation processes and updates. Collaboration & Training Work with cross-functional teams including IT, business analysts, and vendors. Provide training and support … users and junior developers. Required Skills & Qualifications Education: Bachelor’s degree in Computer Science, Information Technology, or related field. Technical Skills: Proficiency in RPA tools ( UiPath , Blue Prism , Automation Anywhere ). Strong programming skills in Python , Java , or .NET . Knowledge of SQL/NoSQL databases ...

software applications. Troubleshoot and resolve production incidents quickly and effectively. Understand, respond to, and address customer needs and issues with empathy and timeliness. Required Skills: Proficiency in Python or another typed, object-oriented programming language. Deep knowledge of software methodologies, tools, and typical architectural patterns. Experience with trading … teamwork skills. Ability to manage own time and deliver expected results on time. Commitment to continuous learning and improvement. Exceptional analytical skills. Strong computer skills, including proficiency in Microsoft Office. Excellent attention to detail and strong documentation skills. Outstanding verbal and written communication skills. Strong organizational and interpersonal ...

analysis between source systems and Murex Treasury functionality. Support migration of trades, positions, curves, fixings, market data, static data, and reference data. Requirements & Documentation Gather and document business requirements from Treasury Front Office, ALM, Risk, Finance, and Operations. Produce detailed business requirements documents , functional specifications , and data mapping documents … Murex teams, and external vendors. Support cutover planning, migration rehearsals, and go-live activities. Clearly communicate progress, risks, and dependencies to project stakeholders. Required Skills & Experience Strong experience as a Murex Business Analyst , with a clear focus on migration projects . Hands-on experience with Murex MX.3 , particularly Treasury ...

service automation leveraging Microsoft AI services. Build and publish custom connectors, plug-ins, and data adapters to unify customer journeys. Create technical BoQs, solution documentation, and implementation playbooks for presales and delivery teams. Support solution sizing, feasibility analysis, and migration assessments (e.g., from Genesys, Avaya, Kore.ai, or Cognigy). … Cloud Adoption Framework, Security & Compliance, and Well-Architected Framework standards. Continuously refine solutions to enhance agent productivity, CX analytics, and service automation maturity. Required Skills & Experience Proven hands-on implementation experience with Microsoft Dynamics 365 Customer Service, CCaaS (Digital Contact Center Platform), and Copilot Studio. Strong understanding of omnichannel ...

rotating out-of-hours support schedule Contribute to initiatives focused on improving reliability, security, and efficiency Maintain clear and accurate technical and operational documentation Technical Skills & Experience Several years’ experience in a broad IT support, operations, or engineering role Strong working knowledge of Windows 11 desktop environments Good ...

WhatsApp templates using dynamic content Define and implement KPIs, reporting requirements, and journey analytics Run workshops, manage UAT, deliver training, and provide clear documentation Key Skills & Experience: 5–8 years’ experience with Dynamics 365 Marketing/CIJ Strong knowledge of real-time marketing features: events, triggers, segmentation, branching … configuring compliance logic and regional consent setups Skilled in building personalised templates across multiple communication channels Strong analytical mindset and excellent stakeholder-facing communication skills This role is ideal for someone who enjoys combining marketing strategy with technology configuration to deliver real-time customer engagement at scale. ...

network transformation projects Lead implementation and testing phases, ensuring adherence to design and quality standards Contribute to solution test plans, test scripts, and documentation Deploy and configure Juniper networking solutions (LAN, wireless, campus-based) Work with Palo Alto firewalls (including SASE solutions) and HPE Aruba ClearPass Pre-stage, test … designs and test results to stakeholders Maintain up-to-date knowledge of networking technologies and industry best practices What We’re Looking For Essential Skills & Experience Proven experience designing and implementing Juniper networking solutions (LAN/WLAN) Experience deploying networking equipment across campus-based environments Strong knowledge of Palo ...

insights, workflow optimisation, small tactical projects, and continuous improvement initiatives to enhance overall customer experience. This is a critical operational role , requiring strong communication skills, a calm approach under pressure, and the ability to work in a fast-paced, global environment. Key Responsibilities Operational Case & Incident Management Triage, investigate … Identify emerging trends, recurring pain points and potential product defects. Collaborate with Support, Product and Engineering to ensure timely and accurate resolution. Provide clear documentation and updates throughout the investigation lifecycle. Insights & Operational Analysis Analyse case patterns to uncover opportunities for operational improvements. Present insights, recommendations and summaries ...

Understands change management and implementation on new policies, process and tools. Have responsibility of delivering change programs with budgets more than £1m Excellent communication skills with practical experience of supporting technical teams to formulate and articulate business benefits through the construction of business cases. Demonstrable experience of quantifying … solution whilst articulating any implications of any proposed solution on the wider business and existing systems. Experienced in creating well-structured, quality project documentation with excellent skills in the use of the MS Office suite of tools and MS Project. Experience of using PlanView or similar, to produce ...

through hands-on inspection and verification. Perform firmware/code upgrades for FlashSystem arrays, Brocade switches, and tape infrastructure. Use RHEL 9 system administration skills for host connectivity, multipathing, and troubleshooting. Develop and maintain Ansible automation playbooks for deployment and configuration tasks. Provide basic container management (Docker/Podman … Troubleshoot storage, SAN, tape, hardware, and container-related incidents; maintain clear and accurate documentation. Collaborate with infrastructure teams and participate in on-call rotation. Skills & Qualifications Hands-on experience with IBM FlashSystem and IBM Spectrum Virtualize/SVC. Strong knowledge of Brocade Fibre Channel SAN technologies and switch administration. ...