IT Service Desk Manager
- Hiring Organisation
- Business Stream
- Location
- Edinburgh, Midlothian, United Kingdom
- Employment Type
- Full-Time
- Salary
- £45,000 per annum
while remaining hands-on with day-to-day technical activities. You’ll help maintain the stability and performance of key business systems, including Microsoft 365 and Dynamics 365, and work closely with colleagues, business stakeholders and external IT partners to meet agreed service levels. … service desk or IT operations environment, with a good understanding of IT service management processes and tools. Strong working knowledge of Microsoft Windows, Microsoft 365, cloud services and a range of infrastructure technologies, including networking, cyber security and device management. A supportive and effective leadership style, with ...