Technical Services Coordinator
- Hiring Organisation
- Frossell Recruitment
- Location
- Milton Keynes, Buckinghamshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £34,526 per annum
ensuring contractual service levels and KPIs are consistently achieved. A critical success factor in this role is strong, hands-on experience with Microsoft Dynamics CRM, which is used as the central platform for fault logging, reporting, scheduling and case management. Key Responsibilities: Customer Support … Handle inbound calls via dedicated customer service hotlines Manage email enquiries and support requests Accurately log instrument faults and service activity within Microsoft Dynamics CRM Coordinate and schedule: Emergency call-outs Planned preventative maintenance visits Urgent corrective actions and engineering changes Work collaboratively with ...